UPG is where I'll be coming for my Infectious Disease, and general Primary Care for the future,…read moreuntil they shut the doors...or they send us all away, which I don't foresee happening. Dr. Hays, Dr. Lee, Dr. Graneto, ALL of the Nurse Practitioners...they're all wonderful! That being said, don't come in with attitude. They won't tolerate it, and that's not a bad thing. They WILL ask you to leave if you're being rude or unruly, or not wearing a mask. ALSO, wear a mask -- it's required in THEIR building, by law AND by request -- don't have a mask on and they're going to provide you one, or send you home if you refuse. It's just that simple. I've seen a lot of people complaining about insurance issues on here as well, and you can't blame your horrible insurance companies that didn't bill you correctly, as a mistake from the practice -- my partner and I both see the same doctor, they CODE us for exactly the same things, but due to my advanced stages of certain issues....they cover more for me than they do for my partner who's slightly more healthy. I have X number of issues, and the Insurance Company knows this -- if you're ever unsure of charges, call your HI Company first -- I can almost guarantee you, THEY messed up the billing and coding....not UPG. 99% of the time, this has been the case for me. I cannot say enough good things about UPG, and I credit them with basically saving my life. I was wasting away to nothingness and couldn't figure out why, and they finally found an answer for me, and now I'm feeling much better than I ever did before I went in to see them. What to Take Away: Don't blame OTHERS for your LACK of planning. This is basically 2022, the year of LEARNING HOW TO WAIT! We're all going to have to adjust, and re-learn patience. No one has any patience at the moment, and that's a huge issue. Calm down, reset your expectations for the new COVID era, and come back to reality. We're going to ALL be waiting this out for a while. Buckle in!

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

Excellent doctor. I've been a patient of Dr Lee for more than eight years. He's fantastic! I…read moreabsolutely trust him with my medical care.

I've been going to see Dr. Lee for a long long while now, 8 years at least. Dr Lee is very…read moreprofessional and very knowledgeable when it comes to medical terms, answer all the questions you might have, and make me understand further how today medicines work and its procedure. He's friendly too. Give him a try, you'll be taken a good care of, just like family.

I have 13 specialists in the Dallas area, and ONLY ONE PCP and that is Dr Robert Duhaney! I've been…read morewith Dr Duhaney for about 10 years now. I've followed him everywhere! At this point I feel like he's part of my family. That's how top notch his bedside manner is. He genuinely cares about his patients. He's very knowledgeable and quick on his feet to outsource/refer you to the specialists or services you need. Dr. Duhaney is a post modern doctor(not stagnant in his practice). When inquiring, He is always up to date on the newest and upcoming studies, recalls, and medications. Most of all, he knows my other doctors (they love him too) and doesn't mind communicating with them to ensure I'm receiving the best care. Dr. Duhaney is a 5 star physician! He's in a class all by himself. P.S. my 5 year old absolutely adores him too!

Delighted to see Dr Duhaney has returned to Dallas and begun his own practice at Presbyterian…read moreHospital on Walnut Hill -- Building 3 (parking adjacent). Already kind, his Johns Hopkins residency really shows. And it says something to know long-standing patients have followed him!

I.LOVE.DR.WILEY…read more This was my first time to see Dr. Wiley and I was blown away by her attention to detail and her concern for me. I came in for a normal check-up and she kept asking if there was anything else I needed while I was there. She is so knowledgeable and makes you feel very comfortable. Also, the entire staff is super helpful. They refilled all of my prescriptions before my visit was over. I will definitely recommend Dr. Wiley and her office to anyone who is in need of a primary care physician.

Dr. Wiley is totally awesome. I definitely feel like she really cares about me and my health…read more Her staff is just as friendly and cordial. As apprehensive as I've ever been about going to the doctor as a dude, I actually look forward to these visits. She's just that cool. I couldn't imagine having a more caring and responsive primary physician, even if I have to go get yet another cholesterol screening.

As a young woman of color that has had experience with a number of health professionals, I have…read morenever seen a professional of Dr.Abid's caliber. I have had many health professionals try to convince me that what i feel is not correct but not Dr.Abid, she truly listens and takes everything i say into consideration. I always feel heard by her- which is hard to find in a doctor especially as a woman of color in the health care system. She truly cares not only for my physical & mental health but cares about how i truly am feeling. Dr. Abid truly cares and shows that by remembering her patients and giving not only medical advice but life advice. The office staff is also always so friendly, accommodating and helpful in scheduling and ensuring to send prescriptions in a timely manner

I have been having issues with this doctors office but today was the last straw…read more Please do not go here, good doctor but definitely did not have a good experience, the doctor gave me a higher dosage on my blood pressure medication, I had an appointment today just to find out i owe for previous appointments that I thought were free bc no one ever said anything, so instead of a payment plan for the patient that has been going to her for over a year, bc I am not able to pay the entire balance today, I am unable to see the doctor to change my BP medicine, also did not know my appointment today was going to cost as well....the ladies at the front desk have horrible customer service, lack of empathy, no conflict resolution skills. I have called to the doctors office a few times to ask a question, they never give a call back when you need something but did give me a call back today to say I owe for previous appointments..I also have called the doctors office weeks ago and no one never mentioned I owed anything..also I never received a bill from them. This doctors office care more about being paid then there patients.

Dr. Gutierrez is seriously the most easy-going doctor I've been to. Ever. I've been looking for a…read moredoctor for years that I click with, and I'm happy to say my search is over! She spent about 40 minutes with me during my initial exam, just talking and getting to know me, to discuss my concerns, and address any health issues I had. My husband is setting up an appointment with her now as well :) I highly recommend!

Dr. Jebain is the best doctor! It was a great experience, and the staff was friendly. Dr. Jebain…read morewas very knowledgable and its apparent he takes very good care of his patients.

I had such a great experience at VIP MD Dallas. From the moment I walked in, the staff made me feel…read morecomfortable and taken care of. They actually pay attention, ask the right questions, and make sure you understand everything before you leave. It's hard to find a clinic that's this attentive and genuinely focused on patient care. I'm really glad I found them -- definitely recommend if you want a doctor who treats you with real care and respect.

My husband enrolled in this so-called concierge signature medicine practice and had a totally…read moreunacceptable experience. The Dr. named Sokol turned out to be much older than his website image showed and a cold, impersonal jerk. He was totally unhelpful when my husband developed a back strain. Made referrals only within the Baylor health system, specifically the 2 day a week neurosurgeon who lives in Waxahachie. Overall the program was not individualized but designed to put patients through a one size fits all regimen of expensive, invasive and inconclusive tests that make money for the hospital complex. And you have to pay for all of that plus long waits for very few appointment openings in addition to the thousands in annual retainer fees. My husband discontinued the service after 6 months and I am posting this to warn the community not to waste your money or time.

From the owner: Signature Medicine offers a highly personalized and proactive approach to healthcare, including…read moreadvanced technology and direct communication between patients and their doctors. Your personal physician is available 24/7 by phone or email and we offer same and next day appointments. Call us today.

**My username is an alias, for privacy reasons. I'm a legitimate patient**…read more Dr. Alvarez or her practice or both are either incompetent, insane, or badly run. I was recommended to Dr. Alvarez by a friend who is a patient of hers. My PCP sent over the referral. I was not allowed to make an appointment with Dr. Alvarez when I called them. First, I was told there had to be a "transfer of care" because I previously saw a doctor in their group (GI Alliance) two years ago. They said that the transfer was pending, a mere formality, and that I should hear back later that day. No one ever called me back so today, I drove over to their office. I spoke with the Office Manager, who flat out said Dr. Alvarez had looked over my chart and is refusing to see me. NO REASON WAS GIVEN. Huh?? That is a first for me. I've never been denied to see a doctor for non-insurance reasons. My PCP's office then called over to them and was again told about the "transfer of care". That's not what the Office Manager had stressed to me. Seems no one has any clue what's going on here and I still have no real idea why Dr. Alvarez is refusing to see me. I urge anyone wanting a referral for her to exercise caution...and consider looking elsewhere. Clearly, there is a lack of transparency here and no real evidence of a doctor who really cares...certainly not about future patients or their health.

From the owner: Ever since I was young I had a love for science and the human body and I wanted to apply this…read morepassion to help people on a personal level. Becoming a doctor granted me the art of being able to connect with people while treating their disease and/or ailments. In conclusion, patient's concerns and preferences are always a priority in my mind on forming treatment plans and I feel this is an important part to maintaining the patient-to- physician relationship and key to treating disease.

Had a regular appointment here and the doctor was easy to talk to. He answered my questions and…read moredidn't rush the visit. Overall a comfortable experience.

Dr Camille Bradley is the finest primary physicians I have ever met in 45 years of living in…read moreDallas. She pays attention to every detail of her patient's health. Dr Bradley is well revered among other doctors. At least 5 specialist have had very positive things to say when they find out she is my physician. Because her communication skills are so good, I would recommend her if you have a teenager hesitant to take care of themselves or anyone needing good explanations and followup. Dr Bradley's office is well organized so you won't be waiting a long time to be seen. Her Medical Assistant Tasha is so good at her job and is excellent at patient care.