UPG is where I'll be coming for my Infectious Disease, and general Primary Care for the future,…read moreuntil they shut the doors...or they send us all away, which I don't foresee happening. Dr. Hays, Dr. Lee, Dr. Graneto, ALL of the Nurse Practitioners...they're all wonderful! That being said, don't come in with attitude. They won't tolerate it, and that's not a bad thing. They WILL ask you to leave if you're being rude or unruly, or not wearing a mask. ALSO, wear a mask -- it's required in THEIR building, by law AND by request -- don't have a mask on and they're going to provide you one, or send you home if you refuse. It's just that simple. I've seen a lot of people complaining about insurance issues on here as well, and you can't blame your horrible insurance companies that didn't bill you correctly, as a mistake from the practice -- my partner and I both see the same doctor, they CODE us for exactly the same things, but due to my advanced stages of certain issues....they cover more for me than they do for my partner who's slightly more healthy. I have X number of issues, and the Insurance Company knows this -- if you're ever unsure of charges, call your HI Company first -- I can almost guarantee you, THEY messed up the billing and coding....not UPG. 99% of the time, this has been the case for me. I cannot say enough good things about UPG, and I credit them with basically saving my life. I was wasting away to nothingness and couldn't figure out why, and they finally found an answer for me, and now I'm feeling much better than I ever did before I went in to see them. What to Take Away: Don't blame OTHERS for your LACK of planning. This is basically 2022, the year of LEARNING HOW TO WAIT! We're all going to have to adjust, and re-learn patience. No one has any patience at the moment, and that's a huge issue. Calm down, reset your expectations for the new COVID era, and come back to reality. We're going to ALL be waiting this out for a while. Buckle in!

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

Eric & JJ were both very nice & professional. Took care of me right away! They were very thorough…read morewith their exam and explained everything to me.

Office staff is always pleasant. Attractive and comfortable waiting room…read more Doctor Schmidt runs amazingly on time. Always a caring, through examination.

Dr. Thomas had read my previously-sent Medical Vita thoroughly before my first office visit and…read moreasked specific questions about my cancer history, side effects and ailments. She was friendly, professional, and human as were the people on her staff. The human part is what is important to me - a doctor who treats patients as opposed to a doctor who treats diseases.

My grandmother has advance Alzheimer's and became a patient of Dr. Thomas this summer. Donna from…read morethe front desk is a life saver, so helpful and always remembers us on the phone and when we come in, super nice! We have had to call Dr. Thomas over the weekend due to a problem with the pharmacy and not only did she address the problem in minutes but had the issue resolved just as fast. I love her!!! This office is a gem!! I also can call and get same day appointments, they are so accommodating

The office personnel in this office are the WORST EVER. Rude and not organized. Both my husband…read moreand I were given written appointment sheets for a certain date for a virtual appointment and when they did not initiate the call, we had to call them. They insisted that the computer said a different date even when WE HAD THE WRITTEN APPOINTMENT IN HAND. Like we were the confused and stupid ones. No apology for their ineptitude. On a scale of 1-5 with 1 being the worst I would give them zero.

Fantastic patient care. I have had her as my primary for many years. I feel confident in my health…read morecare. Thank you.

I.LOVE.DR.WILEY…read more This was my first time to see Dr. Wiley and I was blown away by her attention to detail and her concern for me. I came in for a normal check-up and she kept asking if there was anything else I needed while I was there. She is so knowledgeable and makes you feel very comfortable. Also, the entire staff is super helpful. They refilled all of my prescriptions before my visit was over. I will definitely recommend Dr. Wiley and her office to anyone who is in need of a primary care physician.

Dr. Wiley is totally awesome. I definitely feel like she really cares about me and my health…read more Her staff is just as friendly and cordial. As apprehensive as I've ever been about going to the doctor as a dude, I actually look forward to these visits. She's just that cool. I couldn't imagine having a more caring and responsive primary physician, even if I have to go get yet another cholesterol screening.

Wonderful doctor. Patrick took good care of me for almost 30 years. The entire office staff was…read morevery friendly and helpful Thank you.

Have been using Dr. Daly for many years upon great referrals by others. Although he is an older…read moreDoctor, he is a wealth of current information and always professional . His office staff is always super friendly and helpful.

I have been a patient of Dr. Rachel Park for over 5 years. I've seen her for everything, from…read moreannual check up to skin care advice. She listens and provides the ultimate care for any ailments and what's me on any inquiries about aesthetics. It's very obvious how much she cares about her patients. I'm so excited to share her new location with all of my Dallas friends. I just booked my first microneedling appointment and I can't wait to share the results. Dr. Park is the gift I'll be giving to my friends all year round.

Dr. Park and her staff are absolutely wonderful people. They care about the patient as a person and…read morenot as a number. They are nothing but extremely supportive and helpful in every way!

Dr. Chung is great as is his nurse practitioner Marissa Quehl. caring, thorough, knowledgeable,…read moreavailable. if you are not feeling the love with your current general practitioner then call Dr. Chung's office for an appointment.

Dr. Andrew Chung is an Internist. I have received excellent care for the past 10 years. He will…read morealso refer you to specialists as necessary. The patient portal allows you to access all your medical and test results online. Office is well run and efficient. Everyone is polite and courteous, Convenient indoor parking. He is your PCP: Primary Care Physician. So glad I found him when my other PCP retired.

Don't want to get into details involving my personal medical history, but let's just say Dr. Ho did…read morenot catch a major issue that she should have caught (and had the opportunity to catch) numerous times. Nice personality, but after all these years, I'm switching doctors because personality doesn't make up for a lack of awareness of basic yet serious medical issues.

ATTENTIVE. CARING. KIND. Great personality on a personal level…read more She knows her stuff and refers you if needed. I appreciate a doctor who doesn't try to *wing it* wasting everyone's time, fail and then refer.

Dr. Gates is a wonderful doctor. Has an excellent bedside manner. His staff, Ms. Pat, Shay and…read morePorschia are all awesome.

Awesome physician I have worked with and known over 15 years,he truly cares for his patients and…read moreloves what he does . Great teacher. He has given many years of service to the poor as well. He does everything in his power to take care of his patient's, he is very knowledge especially with care of Diabetic. Highly recommended.