I have gotten the chance to know Dr. Nguyen and her professionalism as a Gastroenterologist over…read morethe past 6 or more years and applaud her care, concern, patience, and compassion for her patients. Her expertise in her field has helped me cope with the many ailments and concerns with my stomach, intestines, and colon as well as providing the needed medication to heal all my ailments, to include provided sound advice on maintaining my health with proper diets and types of food that would help benefit in my recoveries. In my personal and prior professional opinion, Dr. Nguyen is well versed in her profession and is a great access to all who seek her help and assistance.

So I was really unhappy with my moms previous gastro so I got referred here. The staff actually…read morelooked like they were happy to work there lol. All smiles an all. The staff was really professional, they made her process so easy and smooth. The manager emailed me my moms paperwork, I was able to easily print it and fill it out and it made our time at the doctors office a lot shorter. The staff was informative & kind. It was so helpful that the doctor and her staff spoke Vietnamese. We were able to community with ease. Dr. Nguyen explained everything to my mom, she made it easy to understand. We are lifetime patients for sure.

Dr Eidem tore my colon during a routine colonoscopy. I ended up in the hospital for 10 days with…read morenothing by mouth, and IV antibiotics. I was told by Dr Eidem that I had 4-5 polyps he had to remove. Three years later I got up the courage to have another colonoscopy as requested by my new doctor. My new doctor informed me after the colonoscopy was over that he found no evidence of polyps ever in my colon. I thought I was going to die after my colonoscopy with Dr Eidem. It took over a year to recover. Please, if you value your health, do not use Dr Eidem. This app made me give him a star, otherwise I wouldn't have.

When I found Dr Eidem on Yelp, I felt really good about making the appointment, as he has awesome…read morereviews from his patients... I had to make my first appointment with his physician's assistant as he is so popular, he's booked for months. So I saw his PA and she was great! She had already read my history and all about what was going on with me! It was so nice seeing someone that was on top of my medical concerns. She said I needed more tests and that Dr Eidem would be the one to perform any additional tests/scopes. So I scheduled an Endoscopy for the following Friday. When I arrived at the clinic everyone was very sweet. When I finally got to meet Dr. Eidem, he was very knowledgeable and explained everything in detail about what he was going to do and how he was going to take care if it. He allowed me to ask questions and I didn't feel rushed at all, he's very patient and caring. When he performed the scope he was very thorough and took samples of anything he thought MAY be a problem, but thought everything was great. He's just that thorough that he sends in samples to be sure everything really is ok. So Dr Eidem is great! If you need a Gastroenterologist in the Plano area, he is your man!

He is probably the best doctor I have ever been to. Not only does he ask GI related questions but…read morereally investigates all other facets. I can't put into words how amazing he is. To give an example of his diligence, my parents went to him 15 years ago. He still remember them. Every time I go, he just remembers everything that was wrong and able to diagnose the best way possible without additional tests

I am sure Dr. Gottesman is a good doctor. I have called twice within 10 days, having to leave a…read morevoice message, requesting an appointment. No return call. If he is not accepting new patients, that needs to be communicated via his website or via voice greeting when one calls in. They do say in their recorded greeting that their staff is small and patience is required on call backs. So is 10 days patient enough? I am thinking one week is patient, anything longer than that means something is wrong with the office. He could also modernize his website for new patient appointments, that would allow new patients to enter in patient information and lesson the burden on staff.

I had been putting off a colonoscopy for about a decade. I didn't realize the age had been lowered…read moreto 45 for your first baseline procedure. I thought it was a rite of passage at 50 years old. Even then, I skipped the procedure because the Covid lockdown was in full effect and all anyone ever talks about is the horrible preparation for the procedure. I opted for the poop-in-a-box instead of the real deal. After the Covid lockdown was lifted, it became impossible to ignore this. Plus, since I wasn't working, I actually had time to deal with the preparation. The administrator that handled my case was very professional, empathetic, but also very persistent. She was not going to let me back out, and frankly I needed this dedicated individual to answer my questions and keep me on target to completion. She was available to answer my questions, no matter how ridiculous or improbable or mundane they might of seemed. Generally she didn't answer the phone, but she was always good about calling me back and giving me the time and attention I needed. The procedure only happens on Mondays and Thursdays. I had to book several weeks in advance. When I got Covid and wanted to cancel, she wouldn't let me. When I told her my fears about the preparation solution, she offered me tablets instead of the unusual tasting liquid. When I had trouble getting the prescription tablets filled at my pharmacy, she rerouted my prescription to a pharmacy that was able to fulfill my request and mail them to me. When I shared my fears about being on a low fiber diet in the days leading up to the procedure, she calmly offered suggestions and helped me come up with a working meal plan. I never did meet this woman, but she is the only reason I was able to get through this procedure successfully. The clinic staff are separate from the administrative people, so you will have to fill out forms again while you wait in the lobby. Once your name is called, the people in the procedure area are all old hats at this. They will go through everything at lightening speed. In fact, since I was without food, water, and sleep, I couldn't think clearly, and consequently, I had trouble understanding them when they spoke so quickly. If there was one thing I would change, it would be asking the staff to slow down just a little. Also, share the medical history from the administrative forms I previously filled out with the procedure staff so that I don't have to do it from memory in a tired and unfueled state. Other than that, everyone was very kind and professional. Despite my fears, they took good care of me. The final report was provided that answered all of my questions. The doctor and nurse did talk to me after the procedure to let me know how everything went, but when you are coming out of anesthesia, it is hard to remember the details. The report had colored pictures of my colon. It was well diagrammed so that you could identify the different internal parts. This report was also sent digitally through the secure portal with the final notes and biopsy results. Depending on your insurance, there may be separate costs for facility charges, anesthesia, and any special tasks that are performed during the procedure, like removing polyps. Because of this, it might be hard to get an exact cost up front. Afterwards, you might be receiving multiple bills from different entities. I hate this! It really should be coordinated and provided to the patient on one bill to rule them all, but such is the status of healthcare in America. Thankfully I don't have to return for a decade. Hopefully in that time, the medical profession will find new ways to screen for colorectal cancers that aren't so invasive or anxiety producing. If not, well, I would certainly trust this establishment with my care again.

Filed a request for an appointment and never received a response. I tried calling for more…read moreinformation and the receptionist was very rude.

I have used Dr Sarles for about 30 years. He has done all my colonoscopies and endoscopies. In fact…read moreI had my 3rd endoscopy today. You go in for your procedure...he explains what he's going to do...you get prepped...he does procedure...after you return to recovery you get dressed. Dr Sarles comes by and tells you exactly what happened during procedure and if any polyps were removed or biopsies taken and answers any questions you have. You're given patient instructions and photos taken during procedure and your ride picks you up to go home. He will inform you of lab results or you may call about 2 weeks later. I find him very personable yet a very serious and caring physician.

I took my then 21 year old daughter who had been suffering with stomach cramps and diarrhea for…read moreseveral years but peaked while in college. Sarles put her on medication, which was too strong and made it worse. After a couple of blood test and a colonoscopy told her to just deal with it. Didn't even recommend a diet. Said she couldn't handle it! We went to UT Southwestern and found a real dr who listened and after several tests my daughter tested positive for SIBO. 2 rounds of antibiotics and she's over it. What a difference a dr that listens and understands what he's hearing verses a dr like Sarles who just wants to get out of there. If you have a pressing issue go to UT Southwestern.

I've had such a horrible experience with this place. I had a endoscopy done which wasn't a big…read moredeal. I had to pay day of operation no matter what. I paid it. They didn't inform me that they would be sending another payment for the same charge, they just call it a "service fee" Not only that, but after my procedure, DR trys to tell me what's wrong, doesn't give me much info..plus I'm already out of it due to being put under for the procedure. I feel they cant ever rememeber anything at all. They pretty much shove you out the door. NOT TO MENTION THEY PRESCRIBED ME MEDICINE THAT LITERALLY SAYS ON THE DOCUMENT THAT IM ALLERGIC TO. I had to call them twice to make them prescribe me something different. WHEN I went in for my followup appointment with DR Chung, he showed me pics and pretty much told me to take meds for a month and he wants to do ANOTHER ENDOSCOPY. Honestly this place just seems to be out for money. I tried to give them the benefit of a doubt but I'm now having to go somewhere else because this place just seems to be a waste of time and money.

This place doesn't listen to your wishes. I went to see a Dr. Kedika through the VA Community Care…read moreprogram, and even though I said I didn't want a colonoscopy in the consultation with him, just the Upper GI Endoscopy that was authorized by the VA, the provider and the clinic ignored my wishes and set up everything for both the endoscopy and colonoscopy. This resulted in me having to get a change in authorization from the VA as I was only authorized for the one procedure. But by the time I was able to get the change made, and the day I was scheduled for the procedures, my authorization had expired. Had the doctor just done what was authorized to begin with and not insisted on an unwanted colonoscopy, I would have had this procedure in the rear view mirror a long time ago. But now, I am dealing with the VA trying to get a new authorization and am having nothing but issues because although the VA has processed a new authorization for this clinic, it's with a different provider at the clinic. But the clinic will NOT allow me to see the new provider. They claim some bs policy about "the continuity of care", even though all I ever had done with this provider is a short 2 minute consultation. I don't like this provider as he went against my wishes and ordered a colonoscopy when I told him point blank I don't want one. So after a bit of back and forth over a few months with this authorization getting approved and what not, I just decided to go to another clinic entirely. Im done with this TDDC clinic. I do not recommend them. They seem to only be interested in money instead of the treatment and wishes of the patient.

I met Dr. Betesh at one of the worst points in my life, however over time she has helped resolve my…read moregastrointestinal issue. She takes the time to listen as I have multiple health issues, and she follows up. Anytime I have an issue, I know I can always reach out to Dr. Betesh, I can easily make an appointment or leave a message to which will be followed up on. The staff at the front desk always welcome me with a smile and I feel like I can always reach out should I need something.

TDDC ON GASTON WITH DR. Esmail Elwazir. Will not listen to any of your concerns and diagnose you…read morewith "idiopathic" anythings. Skip this place and go to someone who actually cares.

Recently went to this provider and was recommended a colonoscopy. Got the colonoscopy done and am…read morenow receiving bill after bill; even though the provider themselves are in-network with my insurance apparently they decided to schedule the procedure somewhere OUT of network, and not only that facility but also the anesthesiologist and assisting provider for that day are all changing insane bills because of this. It was never discussed that she would be using an out-of-network provider fees for this procedure, and never would have done the colonoscopy with her had I known everything was going to be charged out of network. Other than the billing issues, this Dr didn't seem concerned with getting to the actual root of the problem and just expected me to take laxities the rest of my life, which I'm not about to do. From start to finish, would not recommend.

This Doctor Duraiswamy is highly professional, compassionate, and is extremely knowledgeable. I…read morealways am pleased to see her, and always confident she is the best in town. I guarantee she knows her specialty quite well.

Dr. Michele Alkalay at UT Southwestern Children's Medical Center in Plano Texas is an excellent…read morePediatrics Gastro doctor! I did my research, and she is also Assistant Professor at UT Southwestern Medical Center. Dr. Alkalay also specializes in celiac. I needed a Gastroenterologist for my daughter. Dr. Alkalay is courteous, makes you feel comfortable, and listens to all our concerns. She is extremely informative and explained the situation, so we understood the follow-up steps and possible procedures. Our kid loves her. A Pediatrics Gastroenterologist physician that I highly recommend!

I was recommended to come here which I did. Took almost an hour to be seen with an appointment for…read morea five minute season. Had a follow up appointment after procedure and had to wait another 30 minutes to be seen in the waiting room. Even still when I was sent to a room, had to wait another 30 minutes or so to even see Dr Fine. I know for a fact I was the only one there so yeah, not happy about the waiting time. I hear him thru the doors doing mediocre things that could wait till he is done with me. Why have appointment if you aren't going to seen on your schedule time. Got expensive procedures done To tell me I still need more to confirm what the first already said I had. Just overall not what I was expecting from a recommendation.

I can't relate to that other reviewer. They gave me more callbacks when I said I was bad at making…read moreappointments. Staff is super friendly and attentive. Dr. Fine listens and takes into account what I say. They've tried to sell me extra supplements, but there's no pressure to buy. Do your own research and come in informed. The doctor is knowledgeable, but it helps to know what questions to ask.