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    Matthew Eidem, MD

    4.3 (29 reviews)
    Closed 8:00 am - 4:30 pm

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    1 year ago

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    Matthew E.

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    7 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    8 years ago

    Friendly staff. Appt was on time. Felt very comfortable at the appt. NP I saw was so wonderful!!!

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    Best experience for colonoscopies. My husband and I went the same day. Staff is very conscientious and efficient. Highly recommend!

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    11 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    9 years ago

    He was really nice and has good bedside manner. Asked me questions and listened my concerns. Highly recommend him.

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    9 years ago

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    Ask the Community - Matthew Eidem, MD

    Review Highlights - Matthew Eidem, MD

    She said I needed more tests and that Dr Eidem would be the one to perform any additional tests/scopes.

    Mentioned in 24 reviews

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    Digestive Health Center - Plano - Waiting room

    Digestive Health Center - Plano

    4.5(109 reviews)
    0.3 mi

    I had been putting off a colonoscopy for about a decade. I didn't realize the age had been lowered…read moreto 45 for your first baseline procedure. I thought it was a rite of passage at 50 years old. Even then, I skipped the procedure because the Covid lockdown was in full effect and all anyone ever talks about is the horrible preparation for the procedure. I opted for the poop-in-a-box instead of the real deal. After the Covid lockdown was lifted, it became impossible to ignore this. Plus, since I wasn't working, I actually had time to deal with the preparation. The administrator that handled my case was very professional, empathetic, but also very persistent. She was not going to let me back out, and frankly I needed this dedicated individual to answer my questions and keep me on target to completion. She was available to answer my questions, no matter how ridiculous or improbable or mundane they might of seemed. Generally she didn't answer the phone, but she was always good about calling me back and giving me the time and attention I needed. The procedure only happens on Mondays and Thursdays. I had to book several weeks in advance. When I got Covid and wanted to cancel, she wouldn't let me. When I told her my fears about the preparation solution, she offered me tablets instead of the unusual tasting liquid. When I had trouble getting the prescription tablets filled at my pharmacy, she rerouted my prescription to a pharmacy that was able to fulfill my request and mail them to me. When I shared my fears about being on a low fiber diet in the days leading up to the procedure, she calmly offered suggestions and helped me come up with a working meal plan. I never did meet this woman, but she is the only reason I was able to get through this procedure successfully. The clinic staff are separate from the administrative people, so you will have to fill out forms again while you wait in the lobby. Once your name is called, the people in the procedure area are all old hats at this. They will go through everything at lightening speed. In fact, since I was without food, water, and sleep, I couldn't think clearly, and consequently, I had trouble understanding them when they spoke so quickly. If there was one thing I would change, it would be asking the staff to slow down just a little. Also, share the medical history from the administrative forms I previously filled out with the procedure staff so that I don't have to do it from memory in a tired and unfueled state. Other than that, everyone was very kind and professional. Despite my fears, they took good care of me. The final report was provided that answered all of my questions. The doctor and nurse did talk to me after the procedure to let me know how everything went, but when you are coming out of anesthesia, it is hard to remember the details. The report had colored pictures of my colon. It was well diagrammed so that you could identify the different internal parts. This report was also sent digitally through the secure portal with the final notes and biopsy results. Depending on your insurance, there may be separate costs for facility charges, anesthesia, and any special tasks that are performed during the procedure, like removing polyps. Because of this, it might be hard to get an exact cost up front. Afterwards, you might be receiving multiple bills from different entities. I hate this! It really should be coordinated and provided to the patient on one bill to rule them all, but such is the status of healthcare in America. Thankfully I don't have to return for a decade. Hopefully in that time, the medical profession will find new ways to screen for colorectal cancers that aren't so invasive or anxiety producing. If not, well, I would certainly trust this establishment with my care again.

    Filed a request for an appointment and never received a response. I tried calling for more…read moreinformation and the receptionist was very rude.

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    Digestive Health Center - Plano - 4-22-2022

    4-22-2022

    Digestive Health Center - Plano
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    Digestive Health Associates of Texas - Plano

    Digestive Health Associates of Texas - Plano

    2.7(15 reviews)
    2.1 mi

    I requested an appointment both online and by phone and never heard from them at all. All of a…read moresudden this week, literally AN ENTIRE YEAR LATER, I'm getting multiple calls per day trying to get me to make an appointment. I can't just block the calls, because it appears to be coming from a different number and/or location every time. They're probably going to hit me with the 'we're sorry, we don't have a record of you in our system' bs reply. OBVIOUSLY. You waited a year to call me. In that year I've moved across the country. How this assembly line chain of practices manages to actually provide anyone decent care is beyond me.

    Warning!!! You will not be able to switch from one doctor in this group to another. Seems once you…read morevisit with one you become his/her territory and they won't release you to another. You will have to go elsewhere. Seems the territorial patient ownership, or cronyism, has completely displaced any sense of patient care. This seems unprofessional and even unethical, and only in the medical profession is this nonsense tolerated. The second time I contacted this group was to make an appointment for a doctor who was on my PCP's referral list. Turns out, I could not see the second doc because I had already seen another doc in this practice. I could not be released from the first doctor's "care" to see another doc in the same practice. The first doctor I met with here (I actually with his PA who did not seem to have much knowledge in her field) had a line of supplements that he promotes. Because of his response to one of my questions, it was obvious he is a more salesman for his supplements than he is a doctor and I would not consider returning to him. So there's no shortage of gastroenterologist in dfw and his is not a huge problem. But the decline of ethical standards in the medical field is shocking and deserves to be reported on.

    Matthew Eidem, MD - gastroenterologist - Updated May 2026

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