Dr okoro and her entire staff is awesome . I've seen it grow in the past 4 years I've been her…read morepatient . She's honest , and actually cares about your well being . Proud patient . - Miya Brown

I'm very impressed with this doctors office! I haven't seen a doctor for an annual check up in…read moreyears because I am terrified of needles, but I made an appointment through Zocdoc (highly recommend!) and am very happy with how it went. All of the people I spoke to were friendly, good listeners, and asked lots of questions, not only about my health, but also just about me. They made sure to ask if I had appointments lined up for the other annual visits I'm supposed to make. The doctor was very friendly and let me know that if I ever need an appointment and a time isn't listed on Zocdoc, I can just call and they can fit me in. This practice seems to really care about their patients. I came back in the morning after fasting to give blood and urine samples for my checkup, and everyone was kind and reassuring despite my needle-phobia. Definitely recommend this place!

Dr. Astrid Gutsmann is an exceptional physician.  (With a smile) She listens carefully to my…read moreconcerns, explained my condition/treatment in layman's terms, and never rushes through my appointments.  The staff (Jazz and Phillip) is friendly, very helpful, and personable.  The wait time is always short.  Highly recommended. - Ed R.

I am new to the area and have been searching for a primary care physician, and I am so grateful I…read morechoose Dr CAREing in Allen, Texas. My initial visit with Dr Gutsmann and her staff went wonderfully well. I had two immediate issues that needed to be resolved which they did in such a professional fashion and sent me on my way. I believe they will provide the genuine medical care that I am seeking.

I stopped by to see Amy Speer PA-C (Physicians Assistant) for Beauty, non medical injections. She…read morewas very pleasant and did an amazing job. Shes familiar with different techniques and very patient. I'd totally recommend her for beauty treatments

Dr. Skinner has been my primary care for about 2 years now. He's AMAZING!!! I'm used to always…read moreseeing the PA but not here! The doc comes out to get you and sits with you and REALLY listens to you. He's personable and caring. I never feel rushed or like I'm wasting his time. He's very contemporary and up to date on the latest trends and technology in medicine. He's very low key and calm. His staff is very friendly and super helpful in all things from making appts over the phone to discussing your insurance benefits so you understand them. I know they have other practitioners (chiropractic care is available) but I've only seen the doctor. I can't really complain about that. Oh and they have a CRYO chamber. I haven't tried it but I may.....check them out if you are looking for a new doc. You won't be sorry!!!!

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

Our family has entrusted our healthcare to Dr. Procter and The Well Integrative Medicine for many…read moreyears. Between my two sons, my wife, my grandson, and myself, we have relied on Dr. Procter for a wide range of medical needs and have consistently received exceptional care. As a physician, Dr. Procter has access to many of the same medical tools, treatments, and resources as other doctors. What truly sets him apart is not the tools themselves, but the way he uses them. In today's healthcare environment, it is rare to find a physician who combines deep medical knowledge with genuine compassion, personal commitment, and an unwavering determination to help patients heal. My two sons each have unique and challenging medical conditions. Before seeing Dr. Procter, we consulted with numerous physicians and specialists without achieving meaningful results. Dr. Procter approached their cases differently. He listened carefully, thought creatively, and developed treatment plans that addressed the root causes of their issues. Thanks to his expertise and persistence, both of my sons are experiencing successful outcomes that other physicians had been unable to achieve. Dr. Procter treats patients as individuals rather than diagnoses. He takes the time to understand the whole person and is fully invested in helping his patients achieve the best possible health. His care, compassion, and dedication are qualities that have become increasingly difficult to find in modern medicine. I recommend Dr. Procter and The Well Integrative Medicine without hesitation. Our family's health and quality of life are significantly improved because of the care we receive there.

This is our experience:…read more Prescribed father meds for a sore on his foot that had instructions for putting in eyes My mother didn't get her cough prescription so had to call Dr and make another trip to pharmacy I was missing one of my prescriptions, again had to call and make another trip to pharmacy xray results require a visit to review Lab results require a visit to review Prescriptions sent to wrong pharmacy Prescription was to take 1/2 pill but we were given capsules not tablets No refills on any prescriptions -only 60 days then need another appointment Over an hour wait when we had appointments Asked for home care for father and was told we need to make another appointment which turned out to be a referral for physical therapy (Dr had just seen him already recently) Don't see all medications on portal Father saw her 7x in 4 months - initial exam, lab review, knee pain, 3 month follow up, lab review, back again for knee, then required a visit again for home health care referral Simple portal message would have been sufficient instead of all these appointments. I went in for a prescription and told Dr I don't want it prescribed for 1 month when new insurance kicked in. When I called a month later for prescription, was told I needed another appointment! On a side note, Dr was nice and treated my family good, but due to the many appointments and miscommunications with meds we decided to see another Dr.

Awesome people. Dr.bagdure listens and ask lots of question to get to the problem she is amazing…read moreand i definitely recommend her! Ashley and Amy are amazing they do a lot and are so sweet. Ashley always makes me smile and Amy always gives me an awesome goodbye and smile! Love them all!

He is great. We have seen Doc for decades now. He is very patient with our crazy family. He has…read moregotten busier but he is still super easy to reach and responds in a timely manner. He asks lots of questions and addresses all our concerns. Now that our kids have grown and seem to need more of their own records his front office staff have been amazing. Even nurse Angie gives me her mom voice and we are the same age. They are amazing to work with. Love love the whole office.

Dr. Carruthers and his staff all do a remarkably good job of making me feel comfortable. It is so…read moregreat to have a doctor who truly cares for my well-being. Very genuine, down-to-earth, and sharp doctor. I highly recommend Dr. Carruthers to everyone seeking the best-of-the best.

Dr. Doung is fantastic and his nurse assistant Tabitha is the best. Always have time to see you and…read moreare always more than pleasant.

I have been a long-time participant in the North Texas Preferred Health Partners network. At no…read moretime have I received less than adequate medical care. At times the service and personal physician relationship was exemplary. However, was the actual medical treatment better than a standard medical provider? No. With that being said, I also state that I canceled my subscription to NTPHP's concierge medicine (CM) practice in March (2024). If you are considering subscribing to a preferred provider practice, there are things you need to know when discussing your options with the doctor. I have made a career working with physician practices and seven years as a patient of NTPHP. I will give a detailed overview and opinion of why concierge medicine may not be for you. I grew up in an era where "your word was your bond" and your handshake was your seal. Be sure when discussing the advantages of a concierge medicine that the verbal commitments (sales pitch) align with the legal contract. Don't be misled into believing that this form of medical practice was designed for your benefit. It was not. If your time is more valuable than your money, if money is no object, then CM has its place. If you are on a limited or fixed income, you could be making a grave financial mistake. If you would like to know the details of how most CM practices work, I have provided a detailed free link to the Concierge Practice Fundamentals© you should know before starting your discussions or signing the CM contract. https://josephdougan.substack.com/p/concierge-practice-fundamentals

If you want a doctor's office with rude & incompetent staff, this is the one for you. My husband &…read moreI were patients of Catheryne's for decades. We watched her children grow up from diapers to young adults. However, we finally gave up with her as our doctor due to the incompetence of her front office staff. They could never spell my last name. NEVER...not in all of the years that we went there. Then, there was the fact that they were extremely rude. And good luck with scheduling appointments! Whenever we called to schedule an appointment, they sounded as if they were half asleep. ASLEEP AT THE WHEEL. Plus, sleepy-time staff couldn't or wouldn't listen. In fact, they refused to listen at all. Each & every time it was the exact same scenario of the office staff being half asleep and/or unable to listen to the patient. Listening is a skill. If the front office staff cannot listen to the patient, they cannot do their job properly. I would try to use humor to jolt them back to reality with a comment about their needing another cup of coffee in order to wake up and they would simply hang up the phone in my face! After they hang up like teen-aged mean girls, I would have to call back...but, at least they sounded awake. But, you still had to force them to listen. ARE YOU LISTENING? I would ask. There were multiple phone calls to make one appointment. It was almost as if it were a test of wills to get them to do their job which entailed looking at a calendar & picking a time. That simple task was beyond their capabilities. I have made appts with hairdressers who could schedule appointments with more ease. How many aggies does it take to screw in a light bulb? 3! It takes four "ladies" of the front office staff to schedule an appt for Zavodny! FOUR! All four "ladies" of the front office staff have a bad attitude towards senior citizens. I am a senior citizen & I was afraid to go to this office alone. It became so bad that my husband began going with me so that the front office staff would be respectful. THEY WERE ALL RUDE WITH MAJOR ATTITUDE! ESPECIALLY BARBARA! Also, I waited two weeks just to get the doctor's medical assistant, Jennifer, to call me back with my test results. I called and left messages but, she was extremely lax in returning calls. Don't worry about your insurance being filed quickly. That is the #1 priority of the front office staff. They are quick to charge your insurance & get paid asap...but, they are slow to give you the medical information that you require in exchange for that payment. Their turn-around time was too long. RIDICULOUS! Maybe it was nap time again? The straw that broke the camel's back was when I was prescribed an anti-biotic by Zavodny's associate, Dr. Sun, without my test results coming back and without the results being read by a doctor. You don't give a prescription for anti-biotics without the test results first! INCOMPETENCE!!! Additionally, my husband called the front office staff to get information about a specialist that Zavodny had recommended. The front office staff told my husband, "I'M BUSY!" Can you believe it!!! Too busy to do their job!!! He tried to explain to the lazy "lady" on the phone that Dr. Zavodny wanted him to see this particular specialist. SHE DIDN'T CARE! She told my husband, "I'll call you back tomorrow." SHE NEVER CALLED HIM BACK!!!!!!! I know that the front office staff covers for each other and keeps much of their unprofessional behavior hidden. If you request to share customer feedback directly with Dr. Zavodny, the front office staff won't allow it. They have already "circled the wagons" to protect themselves. They care more about protecting their jobs than in doing the right thing for the patient. My husband left a message for Donna who is Dr. Z's new assistant. Barbara called my husband back!!! Apparently, Barbara had already deleted the message for Donna. When my husband asked to speak with Dr. Z or Donna, Barbara refused!!!! Barbara doesn't want Dr. Z to find out what's really going on behind her back. Are they liars on top of everything else? How do they explain to the doctors why the patients are leaving this practice? They must be keeping their rudeness & incompetence hidden away from the doctors' notice. Patients aren't allowed to give ANY FEEDBACK directly to the doctor. Dr. Zavodny must be unaware of her front office staff sabotaging her practice b/c the front office staff is running the show! They cover for each other's bad behavior. The front office staff is in control of all information with zero oversight. The doctors don't have a clear picture of their own business b/c I can't imagine that any doctor would approve of the manipulations by the front office staff. I AM ALSO VERY BUSY. I have worked very hard to find another clinic for my husband and myself to go to without all of the irresponsible actions of Dr. Z's front office staff. I suggest that you do the same.

Dr Zavodny is hands-down the best physician I've seen in my long 38 years. I started seeing her in…read moreOctober 2007 and now my husband sees her as well. She's very attentive, personable, double checks medication interactions before prescribing something new, and never rushes me through a visit. She's very thorough and makes sure no stone goes unturned. I would highly recommend her to anyone who needs a more comprehensive approach to medicine as opposed to a family practitioner.