I've been going to Brookwood Family Practice for the last three years. I've had great experiences…read moreeverytime. Friendly staff at the front, they are super patient with me. My nurse has always been amazing, she's always been friendly, kind, and knowledgeable. My doctor has always been super cool! Very knowledgeable. Pleasant personality. Made it very comfortable and safe to deep drive into personal health issues. He's just an overall great person. Give this office and staff a try. They provide tele-health too if you cannot make it in person. I will miss them since I'm moving to another state. Thanks Brookwood.

My husband and I have been going here for over a year. I love it. They are always so pleasant and…read morefriendly. From the ladies at the front always greeting and being respectful to the nurse always calling me back and helping with all my requests and questions. Jennifer Kitkowski is awesome. She asks me questions, provides insightful information and continues to provide wonderful medical attention and advice. I love that they are open to outside of prescription information on top of giving me options that allows for me the patient to decide what is truly best for myself with their guidance. Thank you Brookwood!

I have taken over 24 hours to process my interaction with Dr. Mallick yesterday and I hope that…read morewith my feedback, Dr. Mallick will truly take time to self reflect for future patients and for others to take this into consideration as they search for a doctor. I was really excited to meet with Dr. Mallick. He seemed like exactly what I was needed. I have chronic gut health issues (poor digestion, nausea, bowel issues) and he emphasized finding the root cause. This is just what I was looking for and after being so sick for 3 days, I booked a call with him. Looking back, I see similarities to my interaction on the call and the interaction we had in person. I scheduled the call, watched the linked video which looked good, he seemed to be the type of doctor I needed to truly heal. On the phone call itself, I briefly explained my issues and the call seemed a little bit rushed but I assumed he was busy, he is a doctor. I was handed to his receptionist and scheduled my appointment, he said to think of this first appointment as an interview. My husband, who took off for this appointment and my 1 year old son came with. The appointment begins and he talked a lot about the process, asked me some questions - but not with the intent to get to know me, understand, or to listen but because he was listening for the response he needed to decide whether to take me as a patient. During the appt, he told me he has ended consultations early in the past, once he learns that they are not the right fit for him. He asked many questions, some in repeat because he was making sure I was committed to his process and he made this very known. He seemed understanding of my son being there but when my son needed me for a moment (I was still listening, parents learn how to multitask) and said how "he will wait" before continuing. At the end of the appointment, he talked about the investment which for 4 months (which is what he recommended for me) it was $5600 and included everything such as supplements, future appointments, etc. When we started discussing financials, we felt pressure to sign up for their financing, apply right there, and we will be all set to start. We took time to privately discuss and I decided that I wanted to give Dr. Mallick the benefit of the doubt and asked if I can discuss some concerns with him. I didn't want to write him off without trying - this is about my health after all. I shared my concerns about how the interaction felt very different than I was expecting. I explained that I was seeking a human to human interaction, someone to truly listen to me, to take time to ask about what I was experiencing, and I asked for more transparency for what the treatment plan is which he doesn't usually share in detail as to not overwhelm the patient. He said he has had 3-4% of patients that would drop out of his process. He said "it's called vetting" to describe what his initial consultation is for. Reflecting back, I consider that a small percentage when the percentage of patients who likely walk away after this type of interaction are probably much higher. When I said that I was looking for someone to truly listen, he said "Didn't I listen when I was asking you questions about (XYZ)?". There is a difference between listening for the right response & truly listening to someone. He also said how the appointment can't be like "having a coffee and chatting". Which looking back, I feel that my concerns themselves were not only refuted but again, not truly listened to. We left without signing up for anything and I went home and sobbed and prayed to God for help. I felt like I would never find anyone to help me until, with the help of God's direction, I found Dr. Joel Miller, a functional medicine doctor that loves to serve and listen. Dr. Mallick, I hope you truly reflect on my feedback and the concerns that I see others have shared in the past. I also encourage others to read his responses to previous negative reviews.

He prescribed my medication too strong medication I needed 10 mg he prescribed 40 mg and another…read moreprescription for my blood pressure he doubled it I should have 25 he gave me 50 mg Then wants me to pay a $200 bill when I'm on a insurance he has always taken for zero cost..

Chantelle who works here in labs has an attitude and does not double check what labs you are coming…read morein for before doing your labs. I had to correct her on the labs I was supposed to be getting done (what I scheduled the appointment for) and she gave me a huge attitude because she was incorrect. I had to go back to the nurses to have them double check my labs and have them re-communicate them to the lab techs. I was the first person checked in and scheduled at the office and the lab tech assisted 5 others before me just out of spite. Also she did not verify my name and date of birth when placing my information on my blood sample, I had to ask. And when I did she covered my information on purpose, refused to show me my information blocking it with her hand until I ripped the paper out of her hand to finally see it to confirm (the paper actually ripped she was blocking my information with her hand so tightly) and gave me more or an attitude. Chantelle should not be working in the medical field. I have proceeded in filing a complaint with Texas Health and Human Services regarding Chantelle and her poor care and service she is providing patients.

I've been coming here since my MD first opened his business. It was at another location, but I…read moreliked him so much I followed him. He's located within the Presbyterian Allen hospital on the first floor. Not looking forward to when he retires and I have to look for another doc. Well, can't worry about that now. Made my appointment on Friday to see him this morning for some blood work. I've never ever had a problem getting an appointment for either that day or the following day. That's really great for a busy practice. I'd highly recommend any of this physicians in this practice. I have seen them all at one time or another over the years. Any of these doctors would be wonderful "gate keepers" if you needed to bridge to additional medical service such as cardiology, orthopedics, etc. Most pleased with the care and answers received. 44/2019

Primary Care Practice Myself, Husband and Daughter are…read morepatients of this practice we are so glad Stephanie and Diane got to open and have a Family Practice of their own. Their expertise and exceptional care have made a real difference. Thank you for being amazing ladies and physicians. Thank you for the difference you two make in the lives of you patients! You lady's and your office staff are always warm, friendly and professional.

We have been waiting for these wonderful women to open their practice! If you are looking for a…read moreprimary care doctor, you can not do any better than Diane or Stephanie. I was able to get an appointment within 2 days, and they dealt with my concerns quickly and professionally. My family have been patients with these ladies for over a decade and we have always had great experiences. They literally handle everything you could need from injuries to chronic illnesses. So happy to have this practice up and running.

During my first visit the doctor seemed to not believe anything I said and seemed to expect the…read moreworst in every situation. Also when we were talking and the fact that my mother is a homosexual was brought up he seemed aghast and not able to handle that information. Despite that bad first visit he refilled my scripts and continued to do so until today. When I called to find out why I was told "Well you haven't seen the doctor in 6 months. I don't know what you expect?", when I went to reply was then told "Maybe you should just find another doctor". I was shocked and when I tried to reply I was hung up on.

Must admit, I didn't expect as much judgement here as I received…read more When you tell a doctor about your medical situation, or a relationship situation that is relevant to your medical situation, you don't expect the doctor to become a Page 6 commentator on your personal decisions (unless, of course, they have a negative impact on your health, which in my case was not). This was very disappointing because I read so many good reviews about Dr. Kuo before coming here. Instead, I was met with a lot of smirks and chuckles and shaking of the head when I explained my medical history to him, and asked for my normal yearly physical exam. That said though, his medical know-how seemed on par with what other doctors have told me in the past, and he gave me further insight that I had researched online but had not been able to confirm. Good medical know-how, but unfortunate bedside manner and serious lack of respect for his patients. Could not in good conscience recommend.

Unwarranted Charges, Rude, Unprofessional!…read more Found Dr Grandjean through a list that my insurance carrier provided as I wanted to set my yearly physical. Called and made an appointment, but the front desk told me it would be several weeks before I could get in. Made the appointment anyway. Came in the day of the appointment and stood in line for 20 minutes before I was able to talk to the front desk. The receptionist was very rude and she seemed like she annoyed by my presence. 40 minutes later I finally saw the doctor. Dr Grandjean was nice at first, and seemed interested in my well being. He asked several questions then proceeded with the physical. He then proceeded to provide me a series of stress and life history tests on a tablet that I have never done before in a physical, and he never once stating that these tests would not be covered under the basic physical. Once completed he asked me to get lab work. They sent me to the wrong lab and was charged an hefty charge and it took over 30 days for the dr office to provide the results. Then I received nearly 500 dollars worth of bills for extra charges by the doctor and being sent to the wrong lab. The doctors office refused to remove the charges. It is obvious that this doctor is in it for the money and to take advantage of their patients. I have never once been charged for a yearly physical, as this is something covered in my health plan, so it is obvious that he purposely added extra tests without my knowledge or approval. I would advise for anyone to go elsewhere.

This has been mine and my family's doctor for years!!! We love this office, always super clean, the…read morestaff is so friendly and always knows me by name, and dr grandjean is super interested in my wellbeing

Dr Kelly was very thorough and friendly. I came to see her about severe lower back pain and she did…read morea serious of tests to see how limber I was and to observe my muscle movement. I am not a big fan of taking medicines and was seeking a advise on alternative options. She recommended an acupuncturist and to continue with stretches and massages. Overall I liked her demeanor and felt she took the necessary time. Other doctors I have seen were very quick to tell me to take pain medication. The only drawback for me is she has a male nurse which is not my preference and the office is a bit dated. The office is not a deal breaker at all but for some it could be.

I have been seeing Dr. Kelly for over 2 years. Dr. Kelly is a nice lady, but her staff, or more…read morespecifically, her front desk receptionist is extremely unprofessional, rude, condescending, lazy, and flat out does not care. There have been many times that I have called during normal business hours trying to make an appointment, but no one would answer the calls, nor would she return the phone calls after numerous voicemails. She has even hung up on me after they have overcharged us and I was trying to get a refund - she did so in such a fashion that you would think she considers herself the queen of England. I am disappointed that Dr. Kelly would hire such a self-important, unfriendly, unhelpful and repelling receptionist. We are forced to change doctors - we are just trying to get treated by a professional doctor, not to be insulted by a receptionist!

I've been going to Dr. Connolly for years. His staff is great and very nice. He is so easy to talk…read moreto and I never feel judged for any problem I'm having. His office has a more relaxed atmosphere which I appreciate, it doesn't make me as nervous as some other doctor's offices.

DO NOT GO SEE THIS MAN. especially if you're a woman. He has harassed my mom every time she has…read morecome into his offices for years trying to give her a gynecological exam and repeatedly asks after she says no. My parents laughed this off because he's a pill pusher without questioning much. I went and visited him after being chronically ill and unable to keep food down for months and after telling me it was probably hormonal and that I was fine, he asked if he could exam my vagina. When I said no because i had just seen my gynecologist the month prior, he repeatedly asked again and again. Eventually he gave up and started asking if he could examine my breasts instead then. All so without having another female present in the room. I could go into more details about the things he said to me, but truthfully I just don't want to relive it.

Dr. Mohammed Urrehman, MD is gentle, kind, a great listener, offers his advice and opinions while…read moreensuring you feel heard and cared for. My first experience with Dr. Urrehman was a video call for my lab and mammogram results. I loved that he was so gentle speaking and kind. I needed that in that moment and reassurance. I love that he's conservative where he can be and aggressive with treatment where necessary. He's the perfect balance Dr and I'm so appreciative to see him. Today, I had more labs and instead of just drawing labs (it was for a follow-up lab work), he took his time and went over all my options and concerns. The staff are pleasant and helpful. I haven't had a negative experience here the few times I've come in.

couldn't ask for a better experience . if i was able to give more stars they would have 10 . you…read morefeel at home at this office not like being at a doctors . this is how it should be with all offices but unfortunately this is the only one that makes me feel at home.

Food, service and staff are good and the restaurant is clean. You won't regret eating there!!…read more It reminds me of the food in S TX where I grew up and my favorite food is Mexican food.

What brought us to Dr. Lavery? He is one of the most prestigious and highly regarded…read morerheumatologists in Texas. Getting in as a new patient is a beast, but Dr. Lavery is worth the wait. In short, the appointment was for our 18-year-old daughter. She has had severe symptoms uncharacteristic for someone her age: insomnia, migraines, fatigue, chronic pain throughout her body and more. A good physician knows how to make a patient feel as though they are being cared for, that their concerns are valid, and that they are being heard. Dr. Lavery took the time to listen to her concerns, look over her medical history, asked a lot of questions and had several ideas on how to troubleshoot the situation. Dr. Lavery was more than willing to work to figure out what is going on with her. Rather than rushing into diagnosis too quickly, he assured her that he had a process in place and once he received all of the data he needed, he would talk to her about a diagnosis. Dr. Lavery up to this point has been vigilant about following up on tests and communicated those results through a portal he offers his clients. Our daughter is empowered to talk to him any time of the day and he responds quickly. Having access to your doctor like this is remarkable! Thus far he has become a strong advocate for our daughter. He has helped her get medicines approved, secure an appointment for tests or meet with a specialist, and access other necessary services. The best doctors are willing to go the extra mile for their patients' well-being, and this certainly describes Dr. Lavery. We are in the early stages of solving this problem, but after years of waiting to find the right physician to crack this case, Dr. Lavery has been worth the wait. Peace be with you.