I've been a patient at Internal Medicine Associates since September 2025, and overall, the medical…read morecare has been top-tier. The Pros: Dr. Bishop is phenomenal. Finding a doctor who actually takes the time to understand how a specific medication will mesh with your lifestyle and body is rare. She's incredibly thorough and has been very accessible via the patient portal whenever I had follow-up questions. The nursing staff also deserves a shout-out. They are wonderful and very understanding. During my last visit, one of the nurses gave me some great, practical tips for managing my allergies, even sharing what works for her own kids, which I really appreciated. The Cons: My initial experience was a total nightmare due to insurance hurdles. While that isn't the fault of the practice itself (third-party insurance is the absolute worst), it definitely made the start of my journey here rocky. More recently, they've implemented a new sign-in sheet process. Since this was a change from previous visits, I mistakenly thought it was only for new patients. When the front desk clerk asked me to sign in, she responded with a confused look and a bit of a rude tone. It was a minor friction point, but a little more patience for returning patients adjusting to the new workflow would go a long way!

Unprofessional office. I have problems every time I have an appointment. I'm charged incorrectly…read moreevery time. The same amount. And it always takes 5 people to figure it out. And u have standard insurance. They don't answer their phone, it's hard to reach them, they don't get back to you in a timely fashion, they use over seas support who is often clueless, the parking is terrible, people are rude, it's unfortunate because the doctor is great but she's leaving.

Dr.Tigges has been my primary care doctor for over 30 years and I have always found him to be very…read morepatient and precise with his diagnoses. I wouldn't want any other doctor for my internest.. I am very familiar with the article about female doctors and their Income. It was taken completely out of context! What he was saying was that many female doctors did not work as many hours because of the needs of their children not that they didn't deserve equal pay for the hours that they worked as doctors. He got a raw deal! He's a great guy and wonderful doctor. Ron Sunstrom

Dr. Tigges has been my PCP for several years now and I couldn't be happier. It's always easy to get…read morean appointment if you're in need. It may be with Dr. Tigges or his P.A. Herbert, but you'll get great service either way. In late May I had a terribly painful stomach ache. I called on the way to their office and they took me in immediately. Dr. Tigges came into the room and knew it was something very serious. Within minutes, Damon took me to the E.R. and after intestinal surgery the following day, I spent another 11 nights in the hospital. I can only imagine if I tried an Urgent Care facility if I would have made it to the E.R. so quickly, if at all. I'm now recovered from the surgery and back to my normal activities. Thanks to Dr. Tigges and his team!

This Dr is the worst of the worst. He has poor communications skills and has no clue in what the…read morefront office is doing vs the back office. He has held up my prescriptions one to many times to scheduling problems his team makes. I talk w/a few pharmacies and there are over 12 complaints of him messing around and hold up prescriptions - Imagine if you had CANCER and you could not get your medications and then died. STAY away from this creep......

I been going to him for 21 years I feel I have been married to him. He always listens and takes…read morecare of All my needs I had to move in 2020 took take care of my mom in Johnson County and going back to Dallas County I can't wait to come back there in January. He the BEST doctor I have ever had and I want to be back under his CARE.

Dr. Aman and Melayna were amazing. Dr. Aman spent at least 2 hours at my husband's first…read moreappointment asking a million questions and providing quality information. She was very kind and a good listener. She has a medical degree as well as a Naturopathic fellowship with Andrew Weil. I'm familiar with Weil so I was comforted by this. She ordered a gazillion bloodtests, so be prepared. I'm confident the results will be very comprehensive with action steps to follow. Melayna runs the office so smoothly; we didn't have to wait to see the doctor nor on our next visit to visit Melanie, the nutritionist. She too was impressive and gave us great info including recommendations that were pretty simple to implement right away. It was expensive because she doesn't do insurance but, frankly, Western medicine is doing nothing to help us get healthy, just keeping us medicated!

Melanie Jewell is amazing! She is so helpful and after so many years of struggling with…read morepain/discomfort she has helped me significantly! She is very thorough and cares so much to help you find the best solution which I was finally able to find after many doctor appointments, suggestions to try, etc., her communication is also AWESOME! She gives the best resources and overall I would recommend ANYONE to come to see her!

Be aware..this doc is all about making patients go through unnecessary tests, procedures, and…read morescans. Not only that but she does not work with patient and/or patient's family members - even if they are physicians. Basically it is her way or highway as far as patient care goes. And her patient care is not good! Straw that broke our trust in her abilities is when we took my mom for symptoms and instead of evaluating her condition, doc kept blaming other specialist (that she had referred us to go see). And next day our family doctor figured out that my mom's symptoms were from interaction between two medicines - one of them Doc Bakhtari had just prescribed few days ago. However, the doc never bothered to review the medicines for possible causes and on top of it referred us to go back to the same specialist for more invasive procedures.

Dr Bakhtari is the absolute best Internal Medicine doctor in town! She sees many of my family…read moremembers and takes exceptional care of us. She is thorough in her diagnosis of the health issues and her team does an excellent job of following up. We love Dr Bakhtari! She spends time with you while in her office and you dont feel rushed through an appointment and diagnosis. She knows how to motivate patients like me who can be troublesome about medicine regiments.

Dr. Crawford was amazing. She left the practice along with a whole bunch of other staff. They tried…read moreto get me to see another doctor, but I did not want to because management here is going downhill. No one ever picks up the phone, and if they do it is a call center from India that takes the calls and can't do much for you other than say..." we will call you back within 24 hours." I've requested that my medical records be transferred to my new clinic, it's been 4 months and they still have not sent the records ....and I paid the $24 fee to have the records sent. It was never this way before, but something is going on here at this practice. Lots of staff have left.

Refused to bill insurance company. When I called them, they told me to do the insurance stuff…read moremyself. I had to ask for a supervisor three times. They finally transferred me and all I got was voice mail. Very rude.

I was referred to Dr. Agha by my cardiologist, the best referral ever…read more Dr. Agha is very thorough in her examinations and upfront with recommendations of treatments. Also, Dr. Agha refers out if it is not in her expertise, which I much appreciate. She is a very likable person, kind and empathetic. I cannot say enough about her and her staff. All are very helpful, personable, and knowledgeable. Thank you, DR. Agha, and your team so much for your care and kindness.

Dr. Agha has been a literal lifesaver for me. I, like a lot of people, did not have a primary care…read moredoctor and I became very sick. I am lucky to have found Dr. Agha and the care I have received. From her working me in early the day I first called in to following up and making personal phone calls to make sure my recovery was on track the amount of care I have received and quality is exceptional. There has been no judgement on previous lifestyle choices I have made, only the direction to make me healthy again. That is something I have truly appreciated. Located conveniently in Plano just off the toll, her office is very easy to get to. If you are looking for a new or first primary care doctor I cannot recommend Dr. Naureen Agha highly enough.

Kind Dr with excellent bedside manner. Thorough and professional. Her referrals have been 3 for 3 !read more

Love Dr Dunagin. I'm going through chemo right now and my chemo doctors would not take my symptoms…read moreseriously. In fact they couldn't be bothered to return my phone call. I called Dr Dunagin, she got me in within 2 hours, found my infection and averted a major problem going into a weekend. Can't thank her enough.

My husbands pulmonary doctor has just joined this service. We have always been pleased with Dr…read moreMintz. And although this is further to drive for us we will continue to use him. The staff was helpful and courteous and took care of my husbands needs. I recommend Dr Mintz.