He is close to my home. I am not sick ever so I see him twice a year. I have no issues with…read moreanyone in the office. Things get done when they get done. I do know they don't tell you about your visit unless there are extenuating circumstances or you ask for copies of your records. I have been pleased with his manner and that of his staff.

Dr. Friedman has been my family's doctor for over 20 years. His staff have always been polite,…read morewell-mannered and most importantly, efficient. Due to his depth of medical knowledge and experience, he has made accurate dynastic calls that other practitioners missed. I highly recommend him; however, I fear he may be retiring soon. --- JLong, Richardson TX

Texas Health Family Care is a managed healthcare care group facility located just northwest of the…read moreCoit and Campbell intersection. There was plenty of free parking available in the vicinity, but the spaces directly in front of the building will most likely be taken. There were two women checking patients in as they entered the waiting room. They were both friendly and professional (no hiding behind their computer and glass door directing you to a clipboard like in other places). I had done the electronic checkin online the day before, so I didn't have to fill out any paperwork. They simply scanned my driver's license and medical card since I was a new patient. After that, I was free to sit down and wait to be called. The waiting room is large with lots of chairs and a bench for those who might not fit a chair. There were two televisions that people could watch to pass the time. However, I didn't have to wait long. My name was called within a minute of sitting down. The assistant brought me to the back area where she took my weight and height before moving me into an exam room. Once there, my blood pressure was taken and she reviewed my medical history. She encouraged me to get my flu vaccination and pneumonia vaccination and offered to give both of them to me at that moment. I loved that they took action right away! My nurse practitioner showed up soon afterwards. She did not seem overly happy to be there. I'm not sure if she was having a bad day or if this was her usual modus operandi (MO). This was a bit off putting for our first meeting, but despite her lack of enthusiasm, she performed her job well. She reviewed my medical and went through the litany of preventative procedures to make sure that I had done everything (pap smear, colonoscopy, mammogram, etc.) She was also ready to perform the pap smear if I had needed it. Thankfully since I had had one last year and the new recommendation is to do it every 3 years, I was able to skip it this time. She did a physical exam checking my eyes, ears, mouth, breathing, etc. She gave me paperwork, a urinalysis cup, and directed me to the lab on site where I could do my bloodwork. The phlebotomists were busy processing patients. They worked quickly, and I was seen within 10 minutes. She engaged me in conversation to take my mind off of the needle. She had no problem finding my vein immediately. Whew! What a relief that she was very skilled at her job. I was invited to sit in the lab waiting room where I could drink bottle water provided in the mini fridge. I needed this in order to complete that urinalysis test. The staff were all very patient, helpful , and professional. Other patients were quite friendly and chatted with one another in the lab waiting room. I love that this medical facility uses the Epic MyChart app for sharing medical records and storing them in a hub that is easy to access. I was able to get some of my lab results the same day and others came in the very next day through the MyChart app. Overall, I had a great first experience with this new medical team. When I called to schedule an appointment, they answered the phone and were able to get me in the very next day, despite being a new patient. They seemed to be very proactive and focused on preventative care. They use technology to stay organized and to communicate with the patients and the medical care team. They have a lab on site and can perform tests quickly. I'm really happy with the care I have received so far and look forward to using them for my future health care needs.

Informed me my PA was no longer in service, so I switched to another within the same network, but I…read morewas charged new patient fee. Explained I have been with Texas health for years, and that I had to find a new provider not by choice. I don't think that should have been charged in this situation.

Dr. Rogers is so comforting, she has a very motherly, nurturing spirit. She has been my family…read moredoctor for over 20 years. She always listens, questions, and explains everything so well. I just love her. Her practice is pretty big, but it is run very efficiently, and they do everything they can to get you in ASAP. She's also on the Board at the hospital next door.

I have been coming to Dr. Albert for about three years. I am so happy that I found him…read more Dr. Albert and Shandolyn are intelligent, caring, and not only are they extremely thorough, the doctor, phycian assistant and the staff are warm and friendly. I never feel rushed, and all of my questions are answered. I love that I can also walk in with out an appointment. When I have an appointment of course that is better because I don't have to wait long. As a walk in my wait time depends on how busy they are and I am assuming the patients who have appointments. I have been seen immediately at times as a walk in, and other times it did take a long time. I was ok with that because at least I didn't have to go to the hospital or wait until I could get an appointment. On Fridays they use to have the staff wearing blue jeans. I loved that. It was part of there casual down to earth atmosphere. However I did not think that this implied that they were not serious about medical culture. I am so sorry that they are no longer having there staff wearing jeans on Fridays. I love this practice. I know that alot of people want everything to be cosmopolitan and chic. This practice is not that. What it is is clean, warm, caring, with staff that is smart, and knowledgeable, and loves people. For me this is more my cup of tea.

I have been coming here for years. I bring my whole family here. Dr. Albert and his staff is very…read moreprofessional and super friendly. It feels like I'm visiting friends. I highly recommend this place.

Excellent doctor!!!! Dr. Markus listens to his patients and follows through with the treatment…read moreplans that is designed just for your medical needs.

Dr Marcus will absolutely take care of you. Not only is he my primary care physician but in the…read more 20 years I have known him he is absolutely a straight shooter.Dr Marcus is very knowledgeable and you are getting nothing but the best care. . Highest quality care incredible experience .

Dr. Tran - Hard Skills…read moreSeemed knowledgeable and did everything I thought a doctor should do. Appeared to take a scientific, evidence based approach. Listened to my description of the issue, inspected by sight and touch, told me potential causes, prescribed an x-ray in order to gather more information and narrow the potential causes, prescribed medication to help with pain/inflammation, discussed next steps and long-term steps, discussed rehab/strengthening options. Soft Skills Great communication and explanation. Was patient with me and took time to answer my questions and make sure I understood. Nice, courteous, and respectful. Office - Staff was nice, helpful, and organized. There were some data entry issues with misspelling my name, email, etc. but it was cleared up. My recommendation is to push patients to the online system and have the patient enter their information, this could be beforehand or while in the office. Facility - I believe this was building 2. There was plenty of parking in front and the facility was nice. Wait Time I was moved to the back room on time. It took a little while to see the Dr, but that is normal for most Dr's. I'm sure I caused the Dr to run behind schedule for their next patient so I can't fault the Dr. Plus do you really want a Dr that rushes from patient to patient just to be timely? I don't. I would rather a Dr give quality time and service with each patient even if that means I have to wait a bit. I can always stream a movie on my phone while I wait. Billing - So far so good. No issues.

I had been a patient here for 10 + years. After switching over to Dr Tran I will never return…read moreagain. Two appoints in a row where I was not seen after an hour wait. Even worse, the staff laughed it off as normal.

I feel very fortunate to have Dr. Grebennikov as my primary care provider…read more Thank you to Dr. Grebennikov and the entire team for creating such a positive and comforting healthcare experience. I would wholeheartedly recommend this clinic to anyone looking for a doctor who truly listens and cares.

Kendra Carter NP is the only reason I go to One Medical. She is like no other! Treating her…read morepatients with individual treatments that fit them, not in a box! Oh but first you would have to know your patients. That's the difference! Her knowledge is extensive and her care is genuine

I feel very fortunate to have Dr. Grebennikov as my primary care provider…read more Thank you to Dr. Grebennikov and the entire team for creating such a positive and comforting healthcare experience. I would wholeheartedly recommend this clinic to anyone looking for a doctor who truly listens and cares. IE

Dr. Grebennikov is my best doctor. Always helpful, professional, very in Slavic way, which I adore.read more