Place is brand new but it's a kiosk style store. Small foot print. Dirty, messy, garbage everywhere, staff are fairly nice but you can tell they're exhausted and just miserable the food was like warm at best. It looks like they just shuffle cooked burgers around and take forever to give you your order. Honestly if you're really desperate for White Castle and can't make the drive to Pennsylvania ave then come here but be prepared to be disappointed read more

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Look, let's be honest, you don't expect food from White Castle to be what you would get from a Michelin star restaurant, but I have been going to WC since I was a kid and loved the very tasty...well, let's call it minimalist food and that continued into my adulthood up until now. So I do know quite intimately what their sliders are supposed to taste like -- I've been eating them on and off, like, forever. There are only 5 ingredients: chopped onions -- a rather smallish bun, enough to spread around the bun evenly, a good dollup of ketchup, three pickles and a few molecules of meat. There isn't much you can mess up. Meet and the onion steam-cooked/grilled on a grill using water, put that on the bun, add a nice squirt of ketchup and the three pickles and you've got a slider that at most, is devoured in four bites. Simple, honest and, I am not sure why, but it tastes luckin DELICIOUS. Always has since I was 14 yrs old and that's a LONG time ago. What I am saying now ONLY is referencing the DELIVERY service of this establishment -- no idea if the food is better when it's prepared at the restaurant itself, but the delivery only gets 2 stars from a VERY unhappy, hungry customer. The food delivery BOTH times i've ordered from this place came with the sliders barely warm and what's worse, they didn't taste the same as I know they are supposed to taste with their magical deliciousness. Wondering what could they have done to these burgers, I opened one up and there it was, NO KETCHUP...or to be fair, so little ketchup at the corner of one bun that they may as well not have bothered. Then comes the pickles...er, THE pickle. Only one where there always use to be three. Come on guys, I am sure the franchise has a very strict formula on how these sliders are supposed to be made, and I guarantee, this ISN't the way. I would still order from them if they just put the right amount of ingredients on their burgers. read more

White Castle - See the miniscule drop of ketchup and the SINGLE pickle on the top bun. - Fast Food Near Me - Brooklyn, New York

5am in the morning prepared by a manager. Old burger with dried up onions fresh egg. Every customer deserves fresh food. Your burger is your main product this is how you present it unacceptable. Check you food before you leave the drive thru. read more

White Castle - 5am in the morning prepared by a manager. Everyone deserves fresh food. Your main product is your burger unacceptable. - Fast Food Near Me - Brooklyn, New York

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I get that finding quality help in the COVID world is challenging, but my experience here on an early Sunday afternoon was terrible. First when I pulled up to the drive through I waited for a couple of minutes (not an exaggeration) before my order was taken. A voice came over after maybe 30 seconds or saying my order would be taken shortly. After ordering there was no read back of the order for accuracy, the screen at the order microphone was broken and didn't show the order, I wasn't given a total, or told which window to drive up to. None of this was great, but once I was at the window - as it turns out it was the second window that I was supposed to drive up to which I found out when I briefly waited at the first window and no one showed. Having said all of that, the worst was yet to come as I waited, and waited, and waited, and waited (12+ minutes) until our order was finally ready. This was not total time from order to driving off with our food, but just the time I waited at the window for my order. The order was relatively simple - a #1 and another sandwich and fries. Perhaps they were having a bad day, but the lady that took my order seemed EXTREMELY overwhelmed and couldn't handle anything close to multitasking. The 2 stars were earned because despite the long wait, they got my order exactly right. That was really the only positive from my stop there. read more

Decided to order via UberEats and specifically said "No Cheese" on special instructions. When the impossible sliders that I ordered came, all of them had cheese. I called this location and explained the situation and the manager's solution is for me to physically go to their location to pick up new ones that they are gonna make. This defeats the purpose of me paying the fee for delivery. If I could have stopped by their store, I wouldn't have ordered via UberEats in the first place. Really disappointed since I was craving their impossible sliders. read more

White Castle - "No cheese" but still put cheese. - Fast Food Near Me - Brooklyn, New York

The food was hot and hit the spot. They forgot one time from our order and luckily we checked the order before leaving the parking lot and went back to retrieve it. I took one star for that alone. Love WC! read more

I am in here today for a late breakfast. Apparently, they now serve breakfast all day. I ordered the bacon egg and cheese waffle slider combo which cones with a small coffee and an order of hash browns. It took about 7 minutes to get my food. I thought the waffle slider would be a bit bigger. The mini hash brown discs were crispy on the outside soft on the inside. read more

White Castle - bacon egg and cheese waffle slider with hash browns - Fast Food Near Me - Brooklyn, New York

Just order food from there and was missing stuff I don't understand how yah forget to put people drinks in a bag and food was soggy didn't. I didn't eat it and had to throw it away not risking it meaning my whole meal. Never again from this location read more

White Castle - This is my order - Fast Food Near Me - Brooklyn, New York

Clean interior, nice staff and a clean bathroom. Great stop before we headed to the Barclays. Nice sized parking lot. Fried cheese curds were off the hook. Can't complain. read more

White Castle - Mmmmmmm!!! - Fast Food Near Me - Brooklyn, New York

I've been coming here since the 80's when they handed out cards with numbers after you ordered. (Does anyone remember the facially disfigured guy who would suddenly appear at your car, asking for money?). Not much has changed, except the menu has expanded, and they now call a White Castle a "slider." Seems like the majority of complaints involve UBER eats. When you order through these third-parties, you're taking a gamble. White Castle is what it is: You spend time waiting on line, as well as equal time on the toilet. read more

The food here is what you expect - which would give it a 3 star rating. What does give it the extra star is that it is in a "safe part" of the ghetto. This results in good stories. My first ever time eating a White Castle was at this one. Of course, my journey resulted in disappointment because of the excess hype from Harold and Kumar go to White Castle. I was horribly disappointed until I went to the bathroom. There was a line forming and I was second. The man in front of me opened the door. The bathroom was a single and the man sitting on the toilet instinctively covered himself and scream "Yo man! I'm in here". Good story that will last for a long time to come. read more

white castle...your such a bad decision!!! (normally a late nite spot for us) Drive thru line takes forever after 12am.....like 20 minutes easy!! Great lil late nite snack. Otherwise i would stay away from these little meat spread burgers. I always feel like crap after eating at the castle. faves: there chicken rings are my fave and i luv there cheese fries (think they have some new spunky fries, like bacon ranch or sumin..not sure). Sweet potato fries are pretty good. this location was recently remolded in 2012. this fast food adds adds up, almost 20 bucks for sack o 10, chicken rings and fries. Service is slow, not so friendly staff, employees look kinda angry.....lol parking lot read more

No words can explain the debt of how I feel writing this. I am very disappointed for this horrific customer service that this so called fast-food restaurant gives. I decided to order via the uber eats app and I never recieved my fucking order. I ca their food that plled the delivery person but he never picked up his phone, which made me more furious. Then I decided to call this location to help and no-one picked up the phone. Very unprofessional, very disappointed and hungry and mad all at the same time. Anyone would upset if they never ever recieved payed so much for. This is very humane and stupid. THIS IS NOT HOW YOPU BARE SUPPOSED TO TREAT A CUSTOMER LET AKNOW A HUMAN. I deserve more than this and I am very hungry and ashamed and mad. I will never ever ever order from this establishment again. If only I could give this a half star. This does not deserve a full one star. read more

I remember when these mini burgers were 42 cents and cheese would cost 52 cents! Ah, the yester-years when you could also eat endless WC burgers without any reprisals! Well, every once in a blue moon, I would get a craving for a cheese slider and WC is the go-to spot. The jalapeno sliders were good and the fries crispy. Everything they way you'd want it to taste if you're feeling nostalgic. It's sad that a few locations have closed their doors in Brooklyn and Queens but I will travel should the craving ever hit before I dare eat a frozen version from the supermarkets. read more

White Castle - Parking lot view - Fast Food Near Me - Brooklyn, New York

Doesnt look like much when you walk past. But when you get inside of it is wonderful.

This place is very slow! Sometimes I wait for 15-20 minutes at the drive thru. Ridiculous. Also, service can be better. Staff seem unhappy there. The food from here is standard though; just be prepared to wait. I purposely avoid this location and go to the one a few minutes away on Pennsylvania Ave. where they are a bit quicker and have nicer staff. read more

Love this drive thru. Location is key! It is so convenient for late night pit stops back to NJ. They have never messed up my order. I do not know what the inside looms like bc I have never been in there but I do know the food is always hot and the cheese here for some reason taste better than any other white castle cheese! Yum! read more

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extremely slow drive thru ... with only one single car ahead of us. & got our order wrong anyways

The crew are nice & professional. The restaurant is usually clean. Service is usually quick. I have no complaints

Sucks never answer the phone when I ordered from grub hub order never came and no answer from the losers who work there

Worse drive thru everrrrrr. Prepare to wait an hour for two orders. Annoying as hell. This place needs to get it together for a place that's so limited and needs to stay open for more branches read more

The place looks like it's still being renovated in some areas, but overall it's a cool little spot. The Q24 leaves you right across the street which is very convenient. The girl at the counter was friendly, and the service was quick. I especially liked the White Castle survey they had on the receipt which gave you free burgers just by filling it out! read more

I love this White castle. All employs are polite. However, one lady hates children. She always has attitude and screams at kids if their parents are not there. She is there usually on mornings so I suggest kids without the parent go @10:00 am read more

I stopped by WC on Sunday to kill time while I waited on my mechanic. I ordered a fish sandwich & cheeseburger and it was yummy. This was the best fish sandwich I ever had from WC. The cheeseburger was really good, too. The cashier was nice. Better customer service than Pennsylvania Avenue. read more

I come in usually the same time around 5:30 a.m. which I did today and it's always the same thing theyre never courteous. I'm greeted with an attitude as if they don't want to be there and it is a inconvenience or nuisance to patronize this establishment. I've been coming there for many years and I've noticed more and more lately when I'm driving to work I stop there and it's the same negative vibe. I am not spending another dime there! read more