Shout out to this bel air location big parking lot, well stocked shelves and store associates that…read moreknow all the knows. Dropped in for my little puppers birthday and I was greeted by Kabrina as soon as I walked in the door showing me the birthday wall next to the bakery case( which had a wide variety of treats from cookies, premade cakes ect). I explored the isles that had way more selection than the location by my house cages were clean and plenty of crickets for reptiles. I noticed the lone kitten Dani that Kabrina almost had me adopt look soooo cute I almost took her maybe I'll be back for her. Then I was shown the bath area which is a nice upgrade with fully stocked baths. Overall this trip was way more than what I expected and will make the drive again with my little fur baby

Our new favorite pet store!…read more This store is so clean and super dog-friendly -- exactly what every pet parent hopes for. One of the workers even took the chew out of my hand and replaced it with one of better quality -- then kept swapping until we found the perfect one for my dog. Not all chews are the same, and they really took the time to help us get the one that looked the best. That kind of care is amazing and rare! The staff clearly loves dogs, and it really shows. We also used the pet wash stations -- clean, easy to use, and the store less busy than PetSmart. Great prices too. We'll definitely be back!

I have visited this groomer twice and both times have been extremely happy. They will now be my…read morepermanent groomer. I previously used a local mobile pet groomer but after not being called back in a timely manner by them I will not be using the mobile groomer again. Pawsitively Perfect does a great job and has great prices. My Abby looks beautiful!!! Highly recommended.

I love bringing my dog to this groomer. They know him by name and he always looks so cute. The…read moreowner and her staff are always helpful and very timely. I would highly recommend them!

Kate is the best! She takes care of my mini poodle,ginger she sees to every detail.read more

Great grooming services. My Aussie never looked so good. The folks there were very friendly and…read moreaccommodating.

Erin, is such an amazingly talented groomer. She's thorough, patient & focused on your fur babies…read more Compassionate & loving. She has the best ideas when it comes to hair cuts. Also I feel like my baby is protected because she ensures rules are followed & communicates very well. Erin gives a full report on how Royal behaved during his grooming session. He loves her & enjoys bath time.

First time taking our little Yorkie to Erin. He came out looking so handsome! I have scheduled…read moreanother appointment with her for next week. Quick and easy service. Our Yorkie came out looking like a totally different dog!

Our Portuguese Water dog got her first haircut today from Diamond Dogs and they knocked it out of…read morethe park! They captured our vision perfectly and our dog looks amazing. We will definitely take her back for her next haircut!

They were able to take my two pups just before Christmas which was amazing. Seemed detail oriented…read more- they took notes about exactly what I wanted and even brought out a hair length chart. They gave feedback on the pups' behavior as well.

I've owned my American Akita since he was 8 weeks old, and he's now 7 years old. After years of…read moreprofessional grooming appointments, I know when he's ready to be groomed and I always pay for the de-shedding package with the additional brushing because that's what his double coat requires. When I picked him up, I was told he did a great job overall. The groomer mentioned he gave a couple of warnings because he didn't like the brush, so I specifically asked if that affected the quality of the groom. I was told it did not. I waited several weeks before saying anything because I wanted to make sure the shedding wasn't just leftover loose hair. Unfortunately, he continued shedding heavily throughout my home. I even provided photos. What convinced me the de-shedding wasn't thorough was that very little hair was coming from his undercoat. Instead, the loose hair continued coming from his outer coat every time I rubbed him, even weeks later. When I reached out, I was told the brushing had been intentionally limited to avoid brush burn. While I appreciate wanting to avoid making a dog uncomfortable, I paid for the additional brushing service and don't feel I received the level of de-shedding I paid for. I was also confused by the explanations I received. At pickup, I was told my dog's behavior didn't affect the groom. Later, I was told he had actually been more difficult during the appointment, although I was again told that wasn't the reason for the outcome. I was also told maybe I brought him in too early, but after seven years with my dog, I know when he's ready to be groomed. To be fair, I don't place all of the blame on my groomer. My biggest disappointment was how the owner handled the situation. After I was told the owner would call me, I instead received a lengthy text message. I responded respectfully, answered every question, and provided photos, but I was never offered a touch-up, another de-shedding treatment, a partial refund, or any other effort to resolve the issue. Eventually, my messages stopped receiving responses. This salon charges premium prices, and I was willing to pay them because my first experience was so positive. If someone had simply called me and made a reasonable effort to resolve the issue, I would have gladly remained a customer. And as you can see from the picture he was clearly ready to be groomed Update as of July 22nd 2026 still not even a phone call from the owner

We took our geriatric chi mix for her first grooming. The team did a fantastic job. We will see…read moreyou again, next month.

My Charlie and I had the most wonderful experience at woofs and wags. We went out of town for a…read moreweekend and we could not find an affordable or consistently rated pet hotels in Baltimore until we spotted this gem! I spoke with Paul the owner on the phone and he patiently and thoroughly answered all of our questions. When we arrived Paul conducted our Charlie's on boarding process and he was patient and helpful again. When I called and checked on my Charlie, the staff was pleasant and told me all about the ways they connected with Charlie which made me very happy I picked Woofs and Wags. We all (Charlie included) love and appreciate how Woof and Wags took care of Charlie while we were away. We will definitely use them for Charlie whenever we are away.

Never ever again. Their kennel cleanliness is perhaps non-existent…read more Boarded my guys for 2.5 days and he came back hacking and coughing. Had to take him to the urgent vet clinic and my baby has kennel cough. He received a bath I didn't ask for which has me concerned about the care and observation he received. I've been leery of the spot for some time after a few uses because there is no grass for him to pee or play. I've tried to overlook this, but how? Does he just go on the floor? Or in their kennels? In addition the owner's rude and dismissive disposition leaves much to be desired and much to avoid at all cost. Only because 1 or 2 of the front desk workers are kind do I feel regret for having to write this , but never will I ever subject my baby or myself to that facility. My dog's emergency vet bill, the poor care, and the lackluster customer service from the owner has me sold on never returning. An observation: a reviewer from just few days ago, 14 to be exact, made a similar complaint. Perhaps stop refuting the claim and review and clean a bit better, and treat your patrons like supporters and not the enemy. It's on you. NOT US! ***A lesser me would stand out of the spot warning people to not subject their dogs to that place

An excellent place to bring your pet to get groomed. I originally was a client of the PREVIOUS…read moreOWNER and when she left, I just stayed. The owner is a 'hands on' type of individual. At first I perceived it as annoying and intrusive. After awhile I just chalked it up as her being intensely eager to learn all she could of her new clients, (PETS & THEIR PARENTS)

I had a very disappointing experience with this pet shop, mainly due to the owner's unprofessional…read moreand disrespectful behavior. I needed to reschedule an appointment and had to leave a message because they are extremely difficult to reach by phone. When I finally spoke with the owner, she told me I missed my previous appointment and would need to pay before rescheduling, which I understood and agreed to. I explained that I was nearby running errands and preferred to come into the shop to pay in cash, since that's how I normally pay. Instead of simply working with me, she insisted that I pay by card over the phone. When I politely asked what the difference was if I was close by and ready to pay in person, the conversation immediately became hostile. The owner became argumentative, went on a rant, and made the comment "you people," which I found extremely offensive and inappropriate. She then hung up on me. I'm not sure exactly what was meant by that statement, but the interaction left me feeling disrespected and uncomfortable. Customer service should never involve hostility, disrespect, or language that feels discriminatory. I would not recommend this business, especially to people who expect professionalism, patience, and respectful treatment.