Trusted business across all the staff. Two seasons ago upgraded to a good road bike, they provided…read moregreat advice and spec'd out the perfect bike. Since then received excellent recommendations on rims and other upgrades. Their expertise, good pricing and attentive service is what I wish every business lived up to.

Advertised that they work on e-bikes Drove there with my…read moreson. After looking at the bike and telling me "no problem". Another employee came out from the repair area and told me they could not service it. Glad I drove 35 minutes for nothing.

Nothing but Nice people over there and great service. Any needs for your bicycle they will make…read moresure it's done. They are the absolute best hands-down!

Great service from experts!! Really appreciate their knowledge and expertise- highly recommended!!!read more

Very honest guy Matt. Had my Trek bike delivered and he assembled. Great experience. Will use them…read morefor service.

Rolled Up here looking for some great gift ideas at Marty's Reliable Cycle of East Hanover and I…read moregotta say it's an impressive new bicycle shop to hit the area with a solid inventory of high quality bikes for both off road and on. This Marty's is part of a chain of stores that are situated throughout the county and are an authorized dealer for brands like Trek, Moots, Pivot, Seven Cycles, and alot more. Plus they also carry an excellent array of biking accessories and equipment for every kind of rider from beginner to professional.   There's also an on site expert repair shop located here too so they can help You deal with any problems that might come down the road, no matter what it is. The folks here at Reliable also have an excellent connection to the local community by holding group rides and bike related events which I gotta say is pretty cool too.

Oooo so I had my bike delivered here and they wanted a surprise $100 to assemble it. I thought I…read morewas buying it from an affiliated company.

I can't thank the gentlemen at this bike shop enough. I'm visiting family from VA. My bike wasn't…read moreshifting correctly and these guys rapidly diagnosed it and fixed it. They also provided me with a long list of mountain bike trails to check out. Very down to earth. I wish I caught their names because I would list them here. Would seek them out in a heartbeat the next time I'm visiting.

I have been using bikeland for tune ups and repairs for a number of years now. They are friendly…read moreand helpful and very competent. I trust them. Their prices are reasonable, and on one occasion, they quickly fixed an issue for no charge. The owner gave me valuable advice on where to get a trailer hitch installed. They have kept me riding. Would highly recommend.

Great service and family owned business. Very helpful with sizing for my daughter's bike.read more

My friend and I needed air in our tires. Also the stem going into my tire was bent. Theresa who…read morehelped us and straightened out the bent stem, could not have been kinder or more helpful

As an avid cyclist it is very difficult to find a great bike shop where people actually know what…read morethey're doing. When you find a place like hilltop stick to it, they are friendly, knowledgeable and professional. I've had quite a few repairs done here, and bought a few items too. They even put one of my bike together that I had bought elsewhere. Never had an issue with any of their services, if anything it's quite the opposite. I know they have another in Madison where I went to get my bike fitted Thank you for always providing us with great service Hilltop!!!

Parking can be difficult, but I'm told that customers can park in the bank lot next store. Very…read morehelpful service.

Emailed the store in early March letting them know that I wanted a tune-up for my bike. Long…read morestory short, someone wrote back and said they were very busy and that if they could find the time, they'd let me know. It's about 10 weeks later 10 week's later and I've heard nothing. Fortunately, there are other shops in the area with more stars that happily accepted my business.

Went in, salespeople solid for pickup and at the cashier, or asking if I needed help multiple times…read moreas I walked through the store. People like to work here, it seems. Changing rooms are buzz for a helper. Definitely enough staffers and people who are friendly to help all over. Three staffers were talking about one pair of ski boots they sold with the wrong insoles (it was the display old blue insoles instead of the new ones) and trying to find and contact that customer to the best of their ability. Good customer service, there. Winter gear almost all out in February, so end of season and clearance sales on some items, but not others (same snow bib for women was on sale, the men's version - not on sale? guess it's about how many they've sold?). Didn't really find any ski socks of note. Some jackets on sale. And some weird jelly bean flavors. Skip the bubble tea version, they taste terrible. Bike and ski services in the back. Prices aren't too bad, so hopefully would be smooth to get service. Will bring back my bike later this year to see what they can do about a sticky lower gear.

Interesting visits.Years ago I went to the store and the staff were no where to be seen. Recently I…read morereturned, I was in to SHOP! :). A staff did ask if they could help me but they just had other things to do seemingly. I ended up being there for a a couple of hours and purchased a large amount of items. (15 full price) and becoming a 'member'.The staff that let you in the fitting room were extremely helpful. Upon returning twice to return a total of two items, the cashier staff were rude and not caring, almost disgruntled. Very odd and won't be returning here even though it is close to work. I liked and enjoyed the shopping but the staff either get heat from their corporate people (which is probably the case) or are just very unhappy. I can't imagine why outdoor loving people would be unhappy!

I Really like this chain, especially this particular store. They usually have what I'm looking for…read morein stock. While it's certainly not the biggest store they do carry a very good selection of seasonal outdoor gear. Excellent Sporting Goods, Hunting, Fishing, and Camping departments for all of your outdoor sporting activities. They have pretty decent prices on most items and always move alot of clearance through out the store. They have a great selection of hiking boots in their shoe department at very competitive prices. The customer service here is pretty good for the most part and the staff seems to want to help with your shopping needs. I can recommend this store to be a very solid 4 stars.

Horrible customer service. We had Jonathan in the shoe dept. First off you can tell he hates his…read morejob. I asked him to measure me and he refused. I asked him for suggestions on certain sneakers- he could have care less. He made it clear in front of my friends we were not a priority and he was just down right rude. If I'm gonna spend 100 + bucks I want the experience to be worth my while and to have somebody who works there that is knowledgeable. I mean, if you hate your job so much and you don't wanna measure people and you tell them to just do what's best and you can't be bothered. Why then are you working there? Such a shitty experience.. these guys need to be trained on customer service and they need to be trained on their own product. Some of them didn't even know what a tennis shoe was or a pickleball shoe was. This is a very well-versed area. People should know what they're doing, want to be there or want to learn.