Ill respond to the comment: yeah i too was 'flustered' when i saw the 'check engine' come on after two weeks. so i was exaggerating a little for the inside of the shop..maybe they werent couches, but a pretty comfortable lounge id say..anyone can walk in and see for themselves (there is another comment regarding your lobby below). As for you not cleaning the interior, that's a flat out lie. My interior was definitely vacuumed....The reason i didnt bring it back in was i was told there would be another 'diagnostic fee' and im sure 'other things' wouldve been found wrong and id have to pay even more. In fact, the new mechanic (forom a different shop) that i talked to said that you could tell if this particular part is worn out and this shop clearly lied to me b/c the part that they said was worn out was just replaced recently (i did not know this until i was told by this new mechanic). i normally would let this go, but this was an expensive 'fix' and for that price, things better be done right and not fail with the same problem after two weeks. as for me making negative comments for other places ive been to, these are really reviews for the worst places ive been in the last few years. everyone has a right to voice their opinion. and as for my name not matching your database, it was under my wife's name so that's why it couldnt be found. people can rate whatever they like, it's a ratings site. Im just telling you my opinion and experience...no one has to listen to it. in fact, you never know until you try.
Funny how the negative reviews are so true and I agree with them. I would NOT recommend this place. I already knew something was wrong with the 'overfriendly' customer service and the super super clean (and HUGE) lobby area with candy in a bowl, couches, magazines, aquarium, and etc. Well, I left my car there early one morning on a weekday cause i got a check engine light warning. They didnt even tell me what was wrong with it til noon the next day! And of course when they did find out, they wanted to replace basically everything. He flat out lied to me about one part being worn out b/c I had that replaced by another mechanic earlier in the year (i didnt realize this later when i brought it back to this different mechanic just today). Anyways, the Wheelign Auto Center guy goes "if you dont replace these items now, youll have to pay ANOTHER $99 'diagnostic' fee." So I just went ahead and had replaced everything this sleeze said. When I did get my car back, i heard a rumbling noise as if the engine wasnt as smooth as before, but thought it was ok as the check engine light was ok and the drive was still smooth. Two weeks later the check engine light came back on again and I had the same exact problem with a jerking and skipping engine before I took it into Wheeling Auto Center. Oh and by the way, I paid over $1000 for a repair that lasted about two weeks. I wouldnt recommend this place to anyone unless you have money to throw away. Id rather have my car repaired than 'extremely professional' or have 'accomadations' made like some of the positive reviews mentioned. They cleaned the upholstery and vacuumed my car and it smelled like that new car smell---this sounds like a trick to get you back there again. Im thinking anyone that gave this place 5 stars works there. read more