These guys are great! Brian and Dave have been very helpful, patient and thorough in explanations and answering my questions. I was a little concerned taking my Jeep anywhere but the dealer, some places struggle with it, because it has a diesel engine. Brian has taken great care of it and it runs great, because of their diligent work. I wish I had come to Wheeling Auto Center years ago! It was also nice to be treated as a person and not spoken down to, either because I'm not a mechanic or due to my gender. It is subtle at other shops (sometimes) but very much appreciated to be treated fairly at Wheeling Auto Center. read more

I am very pleased with the professional way in which they carried and handled their business. I came in with a doubtful outlook which was mainly based on my horrible previous experience with car shops. They are polished and friendly, curteous and explained everything in detail. I was told an upfront price right away without any hidden"extra" work i "might" need. My car is back to running just as it should and i will always come back whenever any issue comes up. Thank you for showing me that there are still good car shops around! read more

The Yelp reviews were very positive, so I had high expectations when I dropped off my car this week. I was not disappointed. From the initial intake (my car thumps when I drive over bumps) to the complementary loaner, this was a great experience. Mike kept in touch during the day, and my car was finished by 430pm. It drives like new! Thanks to Wheeling Auto for being freindly, efficient and thorough. read more

Fairly priced and they stand behind their work. There was that one time when they forgot to refill my transmission fluid and I hope it didn't do any permanent damage. But for Chicago, which seems to struggle with ethics and autos, this is as good as I have seen. Very good customer service and they communicate well. read more

Small car shops, when run well, really help customers understand the repairs needed to their cars. We have found the folks at Wheeling honest, ethical and meticulous. While this was an expensive repair to our mini-van, we knew it needed to be done. The team at Wheeling Auto Repair gave us an upfront quote, let us know how long it would take, fixed the issue, gave us the old parts and showed us where the problem occurred and offered a loaner car since our car took longer than expected. Keep up the great work and thank you! read more

The super clean waiting room with a fancy refrigerator and cappuccino maker should have been my first clue that this place was not for me. I took my van here to get new brakes and they quoted me $1241 for a brake job. Now I understand I needed EVERYTHING done on my brakes, but I thought $1241 was insane. I called my uncle who is a mechanic in another state and he said 900 tops without even trying to look for a better deal. I drive a 1999 minivan - come on, that is a quarter of what I paid for it 5 years ago!!! I took it to daves auto clinic in Prospect Heights and they did the brake job for $791 with a loaner for the day!! The people here were nice and they did check everything out, but I only would recommend it if money is not a worry for you. read more

I was working out of town and my breaks were giving out. Turns out I had a leak in my rear brake line. They got me in early and I picked it up after a few hours. The leak was fixed but my pedal was very spongy and didn't have good breaking power. I called (Tim) and he said to bring it back in first thing in the morning. They looked it over again and found that I had air in my front brake lines. They got it out and re-bleed all the lines. My cars brakes have more stopping power and more firm break pedal than I have ever had in my car. These guys and girls were super friendly and were willing to get my car in and out and fix anything related to their job at no additional cost. Tim was super nice and their lobby is very nice and comfortable. Their bathrooms were the nicest I have seen in any auto center, ever! Highly recommended. read more

I brought my Honda here to get the timing belt changed. Tim and his team did a good job making me feel comfortable to shop around to find the best deal. In the end I chose them to do the work. They did a good job and stand behind their work. Overall, a good experience. read more

Wheeling Auto Center makes it easy to drop off and pick up before and after work. It is great that they have rental cars, and you can trust that if they say your car needs something it really does. they are honest, and have even told us when it doesn't need anything. Honest and pleasant people, what more could you want! read more

This is the place where you want your car serviced. For service on your vehicle and customer service these guys are the BEST ! The other day I brought my car in and they found my water pump was leaking. They could have just fixed it, like those other fly-by-night places. But, they checked with GM and found it was covered under the power train warranty. They brought it over to the dealer AND picked it up for me. Who the heck does that ? Only Wheeling Auto ! When I picked it up last night, the car was spotless. It was washed to the point where it looked like they detailed it. I'll be your customer till either I move or die. Hopefully, it's the former !! :) Dave, Tim, Bill, you run a 1st class operation. read more

Dave the owner is a rockstar. I am a snowbird and my son is in Wheeling with my Prius. It wouldn't start, Dave sent someone to jump him, then noticed error codes so drove the car back to the shop and gave my son a loaner while they analyzed the problem. Then sent one of his guys to bring the Prius back and come get the loaner because my son was sick. You don't find service like this everyday. read more

This is such a great place to have your car serviced. They are always so courteous and informative, and they will do warranty work as well. They explain everything and give you options as to what is needed imminently and what services you can wait on.They have loaner cars that you can use, which is great. And, the place is super clean and great to hang out in if you need to wait, with snacks and drinks available for you to enjoy. I had a problem just today with my Honda Odyssey (this huge bottom rubber cover had dropped off after hitting a parking curb and was dragging on the ground). I called Wheeling Auto Center and they said they could look it over and reattach it right away. I got there, they reattached the thing that was hitting the road, with grommets of theirs since mine were broken off, they pushed back my bumper (which my husband had dislocated trying to see what was going on underneath), and, to top it off, when I went to pay, they said, ah, don't worry about it. Who does that these days?? It totally made my day. They didn't charge me at all, just did this repair and got me on my way. They are absolutely super!! I highly recommend this place to anyone needing service on their cars. read more

We always go to Wheeling Auto Ctr. for all car work. We recently had an emission test failure, so we took it in. They not only fixed it they took it in for the emission test and supplied us with a loaner car while they had our car for a week ( back order on our part). Great service as always! read more

Wheeling Auto Center is a great place to take your car for service. The people that work there are super nice and I completely trust them with my car and the work they do on it. I highly recommend them. read more

These guys are the best. Their service is incredible. I have been going to Wheeling auto for several years now. They have a clean comfortable waiting room. They are very professional. This morning I was stranded - my car wouldn't start. I have a Mercedes and I have free roadside assistance but I knew Wheeling auto would be here faster and charge me less for a new battery. I don't think roadside assistance is a regular service offering for them - but they go above and beyond for customers. Highly recommended! I have always been satisfied and I have been taking both our cars to them for many years now. read more

Dave, Bill and Tim (and all the other people) at Wheeling Auto Center are outstanding professionals. My wife had an issue with her car that was an intermittent computer problem. WAC stayed with it until they got to the root of the problem and then corrected it with no additional charge (they had worked on what turned out to be a related issue in December 2011. They do GREAT work and have great integrity! We are grateful to them for their work! read more

Fast, affordable & fun. Just moved to the area and saw the great reviews on Yelp. Place is spotless and was the busy the entire time I was there. Got an oil change and a tire patch. When I was checking out they gave me a mystery gift on my next oil change. I've never looked forward to an oil change, but now I will! AND they gave me a complimentary car wash! Definitely will be back read more

My wife and I have been taking our cars to Wheeling Auto Center for the last five years now. All the repairs to our Toyota Sienna and our BMW 740 have been done expertly and within the projected time frame. I am typically offered a loaner. The counter staff is friendly and takes time to explain what is wrong with the car and how to fix it. When I get the car back, it is washed. I NEVER get the sense that I am being sold a repair I don't need. On the contrary, there have been occasions when the manager took me into the shop to show me a developing problem and suggested for me to keep an eye on it but not to repair it - forgoing a potential sale. While my car was under warranty, they did the warranted repairs in place of the BMW dealer. This is not the type of shop that lures you in by offering the cheapest oil change in town, but I always found the pricing to be fair. Wheeling Auto Center is 18 miles away from our home and offices. Although there are many shops closer by, I could not imagine taking our cars anywhere else. read more

First of all, a big thank you for fixing my sons car, a Volvo S60. I would like to start this review with a big thumbs down to Fields Volvo, and I will explain why. His car would start hard, it would crank and crank, and then fire up. I took it to Fields Volvo and they diagnosed it as a bad alternator, and they wanted 1200 for it. Being a car guy, I figured I would just put one in myself. Bought one on ebay for 140, but before I could get it in the car finally refused to start. It was like minus 5 degrees, and I really did not want to start messing with it. So I called Wheeling Auto Center and spoke with Dave. He arranged for a tow and his diagnosis was nothing short of amazing. It was not the alternator at all. Turns out that it was the starter. Now, one would ask themselves..Its cranks, so the starter must be good., right? Now this is where they shine. Turns out the starter was drawing more amps than it should, and with the low voltage high current it was inducing a magnetic field and this was confusing the crank position sensor, which is critical because this is when it tells the plugs to fire. A new starter and all is good. Thanks so much for fixing what Fields totally misdiagnosed. And, they returned the car nice and clean. Very professional! read more

I would like to thank Brian, Dave and Tim for the amazing job they did on replacing my daughter's engine on her 2002 Nissan Altima. They were so professional and dealt with an unusual situation in a most professional manner and the car came back like new! And, while they had the car, they gave me a loaner which made my life a lot easier! Kuddos to you guys!!!! read more

I will always take my cars to Wheeling Auto. The guys there treat me with respect and always listen to my explanations of what the "noise" sounds like, or what's"rubbing," or what won't "go on." They call me with an estimate before they do any work and I have never thought their prices were out of line. I went to Wheeling Auto because of a referral. Now my husband goes there and so does my mother. I have referred friends and I have always heard good reports. Give these guys a try, I know you won't be sorry. read more

Brought me new (for me anyway) used car for an inspection. There were a couple of fluids that needed to be changed, and probably never were. My cr is now up-to-date and I have good information about the cae. read more

Not sure why all of the feedback on great Customer Service. Dave could have cared less whether or not I brought my business to their shop. Quality of work was good, Customer Service not so good. read more

Brought car in for a going over prior to a long trip. Had an appointment and they were waiting for me. Prompt service, had work to do so Wi-Fi and comfortable waiting room was very appreciated. Never had anything but great experiences at WAC. Thanks staff! read more

Mere words cannot express how special Wheeling Auto is and the gratitude I have for everyone that works there. I took my vehicle in for service. One item that required work I was able to perform myself. When I informed them I could do the work myself, they gave me their cell phone numbers to call if I had questions. I sent an email with a question, as I did not want to bother them on a weekend when I was doing the work, and almost immediately after hitting send I got a call from Dave offering help. Brian also called me to offer help. They were able to help over the phone. What other car repair business offers help without expecting payment (doing the work myself saved me over $1,000). I think Wheeling Auto got what they wanted, and deserve, which is a great review and referral business. It seems like a great business like Wheeling Auto is very rare. I am very happy with their service and their honesty. To Dave, Brian and everyone at Wheeling, thank you for being you. read more

My Hyundai was shutting down on me intermittently. The check light was off which makes any mechanic's job much tougher. Turns out I had a leaky oil gasket. Their diagnosis was spot on. Strait shooting, honest staff. Would definitely go back and recommend to others. read more

The staff and service at Wheeling Auto Center are the best. I'm a wheelchair user, and they've been very helpful and accommodating to my needs. If I need to have an overnight service done on my vehicle, they drive me home and pick me up when the vehicle is ready from its service. I trust them with all the work on my car, and glad that I found this shop...simply the best!!! read more

These people are great. The service is professional and courteous. Work is prompt.

These guys are amazing! I've been taking my and my wife's cars there for over 7 years. They are knowledgable and trustworthy - two traits that are very hard to find in auto shops. Their prices are reasonable, they're friendly and courteous, and they never try and sell you what you don't need. The fact that they have loaner cars available for work that takes more than a couple of hours is an added bonus and seals the deal for us! read more

I had just enough time for an estimate on muffler repair, but Dave said they could do the job within my two-hour timeframe. Prompt, congenial service. I expect to return there for brakes before winter. read more

As a last ditch effort to save my 12 year old car I came to Wheeling Auto Center, my previous mechanic could not find the cause of my car's issues (stalling, unable to fill the gas tank and chronic check engine light) after over 6 months of replacing multiple parts. After explaining via email & phone my saga with the car and its symptoms, Dave assured me they would be able to find the cause. The car was dropped off first thing in the morning, before the end of the day I received a call from Dave outlining what they found, the estimated time and cost of the repairs. They provided a courtesy car while they had mine in the shop waiting for the parts necessary. Once the parts came in the repair took one day. Being overly cautious I asked them to drive the car for a couple of days, including putting gas in the tank, which they gladly did! The quote can in spot on, no additional add on's. It's been 3 weeks and none of the chronic problems have reoccurred and the car is running smoothly! This is an honest shop with well-trained mechanics and great management! read more

Ill respond to the comment: yeah i too was 'flustered' when i saw the 'check engine' come on after two weeks. so i was exaggerating a little for the inside of the shop..maybe they werent couches, but a pretty comfortable lounge id say..anyone can walk in and see for themselves (there is another comment regarding your lobby below). As for you not cleaning the interior, that's a flat out lie. My interior was definitely vacuumed....The reason i didnt bring it back in was i was told there would be another 'diagnostic fee' and im sure 'other things' wouldve been found wrong and id have to pay even more. In fact, the new mechanic (forom a different shop) that i talked to said that you could tell if this particular part is worn out and this shop clearly lied to me b/c the part that they said was worn out was just replaced recently (i did not know this until i was told by this new mechanic). i normally would let this go, but this was an expensive 'fix' and for that price, things better be done right and not fail with the same problem after two weeks. as for me making negative comments for other places ive been to, these are really reviews for the worst places ive been in the last few years. everyone has a right to voice their opinion. and as for my name not matching your database, it was under my wife's name so that's why it couldnt be found. people can rate whatever they like, it's a ratings site. Im just telling you my opinion and experience...no one has to listen to it. in fact, you never know until you try. Funny how the negative reviews are so true and I agree with them. I would NOT recommend this place. I already knew something was wrong with the 'overfriendly' customer service and the super super clean (and HUGE) lobby area with candy in a bowl, couches, magazines, aquarium, and etc. Well, I left my car there early one morning on a weekday cause i got a check engine light warning. They didnt even tell me what was wrong with it til noon the next day! And of course when they did find out, they wanted to replace basically everything. He flat out lied to me about one part being worn out b/c I had that replaced by another mechanic earlier in the year (i didnt realize this later when i brought it back to this different mechanic just today). Anyways, the Wheelign Auto Center guy goes "if you dont replace these items now, youll have to pay ANOTHER $99 'diagnostic' fee." So I just went ahead and had replaced everything this sleeze said. When I did get my car back, i heard a rumbling noise as if the engine wasnt as smooth as before, but thought it was ok as the check engine light was ok and the drive was still smooth. Two weeks later the check engine light came back on again and I had the same exact problem with a jerking and skipping engine before I took it into Wheeling Auto Center. Oh and by the way, I paid over $1000 for a repair that lasted about two weeks. I wouldnt recommend this place to anyone unless you have money to throw away. Id rather have my car repaired than 'extremely professional' or have 'accomadations' made like some of the positive reviews mentioned. They cleaned the upholstery and vacuumed my car and it smelled like that new car smell---this sounds like a trick to get you back there again. Im thinking anyone that gave this place 5 stars works there. read more

I can't say enough about the service and the staff at Wheeling Auto Center. After buying a used VW Beetle 2 years ago I was searching for a local place that could service VWs. I stumbled upon WAC and have never looked back. I have been in the service industry for 30 years and want to say they are spectacular! Not only are they affordable, they are honest, attentive and they actually seem to care. I'm so glad to have found WAC and couldn't think of going anywhere else! read more

I decided on Wheeling Auto Center based on other Yelp reviews and am so pleased with the service I received. The customer service is outstanding! The staff is very friendly, knowledgable, and they even provided a complementary vehicle while my car was being worked on. The prices are competitive (much lower than many local dealerships), they are timely, respectful- they call and inform you before doing any work, and they stand by their work. I will most definitely be a returning customer. read more

Wheeling Auto changed my oil, replaced timing belt, coolant flush, etc. on my car. Everyone there was friendly, helpful and the cost was very reasonable. Dave, the owner, really takes pride in giving the customer good service, including a loaner car for the day. They even washed the car and vacuumed the inside! I felt good about not being taken for a ride. Go get your oil changed and give them a try. You will not be disappointed! read more

After 2 failed attempts to fix a muffler, the dealership called WAC to repair the muffler; the dealership did not want to fix something that should not have been an issue in the first place - its a muffler. They may be fine for domestic cars, but I would be wary of foreign car repair. read more

I'm a college student and I called around quoting prices and Wheeling Auto Center was the cheapest I had found. I found out about them from their commercial I saw over the summer. I took my vehicle in for a simple tire rotation. oil change and to have my electrical system checked, but they ended up finding a whole deal of problems that I didn't even know were wrong with my Jeep. They gave me a loaner car while my car was being worked on, it took them a day and half to do the job which wasn't bad at all! They called and updated me as information was available to them. They let me knew what was wrong and what would need to be replaced at a later time and what had to be done then. It was a little on the pricey side, but it was much cheaper than what the dealership would have cost me! You get what you pay for, that's for sure! I'd take amazing customer service and someone who knows your name as soon as you walk through the door over the dealer any day. I will most definitely be back! Thanks again to Dave and his team at WAC! read more