I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

eltier Kia Review - Buyer Beware I would not recommend…read morepurchasing a vehicle from Peltier Kia based on my recent experience. I was in the process of purchasing a vehicle and, before moving forward, I had the vehicle checked. During that inspection, two safety-related diagnostic codes were identified involving the vehicle's airbag system. I was told the dealership needed additional time to investigate the codes and determine whether they represented current issues or merely historical events. While I waited for an update, the dealership sold the vehicle to another buyer. Later, I was informed that the airbag-related codes had been determined to be historical and that I could come back to discuss the vehicle. However, when I arrived, I learned the vehicle had already been sold to a higher bidder. What concerns me most is not that I lost the opportunity to buy the car, but that a vehicle with unresolved safety-related warning codes was sold before the issue had been fully clarified. From my perspective, the dealership appeared more focused on securing a higher sale price than ensuring transparency regarding a potential safety concern. The ironic part is that I am a repeat customer. I had previously purchased a vehicle from Peltier Kia and was considering purchasing another one. As a returning customer, I expected better communication, transparency, and consideration. My purpose in sharing this experience is simply to make other potential buyers aware. If you are shopping at Peltier Kia, I would strongly encourage you to have any vehicle independently inspected, ask detailed questions about any diagnostic codes or warning lights, and obtain written confirmation regarding any safety-related issues before completing a purchase. Based on my experience, buyers should proceed with caution.

Took my kia sorento to them, headlights flickering, so they said it was in the alternator. Paid…read moreover $400, still was not fixed. Lights still flickering. Took it back, each time they kept it for 3 days, could not find an issue. I finally took my kia somewhere else and diagnostic showed it was a switch in the steering column. Why couldn't Kia detect that? I will not go back to them. I should request my money back.

James really took care of us! We had trouble deciding which make and model car and he was so…read morepatient over a month's time. He was excellent at not pressuring us!

I came in looking to take this car from the used lot home, I was very exited. From my confirmation…read moretext I was told to speak to Mike- which I did. He refused to go down in price- regardless of proof of value from multiple dealer-used sources. You gotta make money, I understand. But the lack of respect and emotional issues he has is quite unprofessional. Told me to "get out and leave" and buy the car I saw listed for that price, (it was 3 hours away). Once I brought a friend (fellow salesman, diffrent place), he proceeded to argue and raise his voice. I understand that it's your job and you need to make money, but respect goes both ways and it was extremely unprofessional. Not only will I refuse to step foot here again, but everybody I know will know about this. Horrible staff.

I went to the service area Monday morning at 9 am. the service representative told me I wasn't…read morescheduled until June 8 th ???? this is for my left front tire that has a slow leak. I said" are you kidding" ?? she said hang on I'll see if I can get you in. she did. come to find out there was a screw in my tire. I don't think it would have lasted until June 8th. they ordered a new tire and installed it the next day. Cat was courteous and very helpfu. Thank you for a great service experience.

2.3 stars should be your sign to not have your car serviced here. Our Toyota Rav4 had a splash…read moreshield needing replaced and we went to Classic Toyota and dropped over $200 for the part and labor. Fast forward a few months, the new splash shield that they installed began dragging and ultimately snapped off mid drive. While under the 1 year warranty, because the splash shield was not present and able to be brought in (somewhere in the middle of the highway broken), they would not honor the warranty. On top of that, the front bumper's eyelids that hold the splash shield are now broken from the splash shield THEY IMPROPERLY INSTALLED. Now they are quoting over $500 to fix their inadequate work. The best part is them saying they are getting their manager to approve a good will replacement on the parts since we bought the parts there, they installed it, AND they are the only people to have worked on the car for oil changes. After waiting a hour they tell is no good will was approved. Pay full price. Freaking joke. They've lost my family's business for life and don't deserve yours.

This is my second vehicle that I've bought from Peltier Chevrolet. I traded my 2012 Tahoe LT for a…read more2015 Tahoe LT. Chris was my salesman and I couldn't have asked for a more personable and informative salesman. (My first buying experience with Peltier was the same, just a different salesman.) Chris Kelly did not try to over sell me - I know what I want and he was respectful of that. He explained the differences between the two vehicles that I was considering and let me make an informed decision from there. I was given a very equitable amount for my trade which was extremely important to me. Financing was quick and painless and I was pleased with my interest rate and terms. I was given a great deal which included two years of oil changes and tire rotations as well as lower than sticker pricing and the great trade in amount. Bottom line, I'll come back to Peltier over and over again.

Hats off to Robert King, Service Consultant! Robert went above and beyond to remedy my vehicle's…read moreissue. Professional attitude and courtesy greatly appreciated! Thanks again, Robert!

Great place if your looking for friendly service and a fair deal. I would recommend this place over…read moreany other used car dealership in town because of the excellent service, fair prices, and friendly people.

This is the best place to get quality used cars in East Texas.read more

I purchased my second CX-5 (2022 Turbo Signature) from VM and it was one of my best buying…read moreexperiences of all time. Courteous, respectful, and low key. John Musoga was terrific to deal with and kept me informed all along the way. I especially appreciate that this dealership didn't add on a bunch of bogus extras to pump up the price. Overall, I had a very pleasant buying experience and definitely recommend anyone give them a try. I knew that I wanted another CX-5, I still have the 2020, and found the specific vehicle I was looking for at VM. After conversations with John M. on the phone and via email, I drove to Tyler to complete the deal. VM met all my expectations and even found a better interest rate than my credit union offered. Great purchase process and I will definitely be giving VM a try at my business in the future.

Service department is horrible. No communications I have tried to get warranty work done on my air…read moreconditioning vents. The levers that keep them open game in glued. Which I was told was an easy fix. That the parts manager would get in touch with me. I have called. And talked with them in person 3 times and still no word, calls or up dates. The men who run this department are terrible. I would not buy a car from them because of the lack of professionalism and communication. They have no commitment to customer service. I will not be a repeat customer. The oil change is never just an oil change. It takes forever to get an appointment. I would not waste my money on the service package!

I just had to update my review of 10/2/24 and respond to Virginia C & Scott Reed's reply. You did…read morenot find me on your Video footage for the time period you indicated because my wife and I visited your show room on September 26, 2023. You will clearly see us with our checkbook in hand ready to buy. You may also find several videos frames on the black G-90 that was not a trade that your people wanted on their sales lot. The reason my comment was made a year later was due to being reminded of the one-sided bad deal my wife and I were offered on 09/26/23 when I took my new car back to the Dealership for its one-year maintenance. I had coffee and visited with my sales rep. and inquired how long it took to get the G-90 trade sold. He explained that the Dealership would have liked to have had more trades like that one and they sold it quickly for $36,950. The bottom line is, we would have driven off with a MB had the-trade amount been in the ballpark and not $5,000 off. My wife and I are retired Bankers from the Houston area and must admit we are not strangers to the automobile business.

MB of Tyler has a great service department. If you make an appointment they will give you a loaner…read morecar. If not, they are happy to take you home if there are no cars available. They also wash you vehicle every time you take it in for service. The staff is very attentive.

Everything could improve. Got turned down in 10 seconds over something that could have been proven…read moreon the spot in multiple ways. They didn't want to make a deal cause they seemed ignorant. So we took our business and money elsewhere. We ended up getting a WAY better price on a car at the very next place we stopped at after we left.

I would recommend Cuvelier Used Cars to everyone. Mr. Cuvelier didn't know me, I went in told him I…read moreneeded a vehicle, told him why I didn't have my last vehicle, he looked at me and told me that he wasn't going to give me a chance. That was 3 years ago, I'm getting ready to pay my truck off, in the next 30 days. Thank you Cuvelier

We have bought 3 vehicles from this dealership, the latest being a Cadillac Escalade iQL and dealt…read morewith both Jodi and Monica. Both were great at answering questions, allowing us to take the vehicle home to ensure it actually fit in our garage, and have reached out several times post-purchase just to ensure it is still meeting our needs and to ensure we didn't have any questions or concerns after purchase. We have also used their service department for many years, including for my GMC Sierra 3500 HD, and they have always taken great care of us. They even noticed an oil leak on my GMC and were able to replace and repair everything needed under warranty while providing a loaner vehicle during that time. We highly recommend Wagner Cadillac.

I am so pleased with the service I received. I was kept informed through the process and the car…read morewas completely restored to like new condition. i do not hesitate to recommend them wholeheartedly. Patti Risinger