Amy's has been excellent. I am from out of town and just dealing with a situation. Response,…read morehelpful, exceptional customer service. They go above and beyond to care for your pets. Tiffany is a rockstar.

As all we pet owners know, it's hard to leave your pets and harder still (at least for me) to feel…read morecomfortable leaving them with someone - no matter who they are. I feel incredibly lucky to have found Amy. My two dogs are special and quirky - as in emotional and shy and don't take to strangers easily. Within ten minutes my Ranger was giving her kisses! I was sold. Amy has a very calm presence and that came through to me and obviously to the dogs. After providing her with a lengthy set of instructions for just visiting them mid-day for potty breaks, she didn't freak out or think I was weird. She was more than willing to do whatever I did so that the pups would keep their routine. In addition to sending me either a text or email after every visit, she also left me a "report card" with how the dogs did and reacted to her which was a nice treat. I like the attention to detail and extra information. It was just like I was there! As a bonus to the report card, Amy also left a couple of homemade treats for the dogs AND a dozen eggs from her own chickens! It's just so comforting to know I can trust and rely on someone to handle things in my absence. I didn't worry for one minute which is an amazing gift for me when I'm away from home. I've already schedule another week with her and have her booked for a long weekend with overnight stays - another nice bonus - no kennels! Amy's prices are reasonable, she is very professional and dependable - you can't go wrong!

I wanted to update my review from last year. If your pet is lucky enough to be here, you don't…read moreworry and when they get home they're not clingy. We left our three large energetic dogs here for 11-days while we went back east two weeks ago. When we first got there, the dogs were all excited to go in and see their buddies. I think Ezra was disappointed because one of his dog friends was not there this time. The staff meets you at a specific time so that you can offload their bedding, toys and food or talk about any concerns and go over feeding schedules. We opted for a video cam as we'd never left them this long...it was only $5/day and fun to time into the pups and see them. We had them bathed this time and they did a great job and it was very reasonable. We have not used them for training yet. Highly recommend all the staff and the facility is state of art. The outside fences paddocks and security is excellent. Dogs are "interviewed" and are allowed to play together in safe groups without fear of attack. If you want piece of mind, Board here.

Our girl absolutely love it here, she is so excited to get to the back and play!! The staff is…read moreamazing and gives her lots of love and playtime. Knowing that Tilly is in a happy place and we feel comfortable and confident leaving her in their care !

Amanda and Jason have a little piece of paradise for your pups! Its beautiful! They go above and…read morebeyond making sure that all dogs are a good fit for their space as well as that they get along well with other dogs, which is so great! My Kona bear came back a tired dog, well exercised, and I am confident this is where he learned to swim. Woohoo! This will be my go to place for sure when I must leave my buddy behind on future trips

From the owner: Not currently accepting new guests. read more

I have used Pet Pals for years to take care of my cat. Pam is fantastic and truly cares about my…read morefur baby :) I highly recommend!

Have use them for years, so dependable, and helpful, my dachshunds just love Darren,read more

I've boarded my dog, Rocco, here over a dozen times and he has always been treated with love and…read morerespect. I love my little boy and would only trust him here or with immediate family. Never had any issues and they are always responsive and SO FRIENDLY ! Go see for yourself :)

I am writing this review to document my personal experience so other pet owners can make an…read moreinformed decision. My dog, Koa, was boarded at this facility on two occasions: July 3-5 and July 10-14. I cannot determine during which stay he became ill. When I picked him up on July 14, he was noticeably lethargic and not acting like himself. Later that evening, his condition declined rapidly. He became disoriented, was unable to stand to go outside, and his temperature measured 106°F. He was rushed to an emergency veterinary clinic and admitted immediately. Over the next several days, Koa's condition was described as critical. His white blood cell count was dangerously low, he continued to spike high fevers despite continuous fluids and cooling measures, and he required round-the-clock hospitalization. Multiple veterinary teams repeatedly prepared me for the possibility that he might not survive. I was told more than once that his prognosis was very guarded and that we needed to be prepared for the worst. He underwent extensive diagnostic testing, including imaging and a bone marrow biopsy, and ultimately required transfer to Washington State University's Veterinary Teaching Hospital for ICU-level and internal medicine care. He remained hospitalized for nearly a week. The drive to WSU was approximately an hour and a half each way, and I traveled whenever possible just to see him during limited visiting hours, not knowing if each visit might be my last. Despite exhaustive testing, no definitive source of illness was identified. Koa ultimately survived due to aggressive medical intervention, including prolonged steroid therapy and the advanced care provided by the critical care and internal medicine teams at Washington State University. His total medical expenses exceeded $12,000. The owner of the boarding facility was contacted on the morning of July 15 by my boyfriend to inform her of the situation and to ask whether any other dogs had been ill during that timeframe, as this information could have assisted with veterinary diagnostics. Although I am the legal owner of the dog and the individual listed on all veterinary and boarding paperwork, the facility owner never contacted me directly by phone or email. I would have expected direct communication with the registered owner during a medical emergency of this severity. To this day, she has never reached out to me personally. Koa survived, but his recovery was long and difficult. He required months of steroid therapy with significant side effects, including excessive thirst, increased urination, and loss of bladder control--none of which he had experienced previously. Initial attempts to taper him off steroids resulted in serious complications requiring further medical intervention. He ultimately required additional long-term medication and ongoing veterinary monitoring. The emotional distress of nearly losing a family member after trusting a facility to care for him is something I would not wish on anyone. Beyond the medical crisis itself, the lack of direct communication with me as the registered owner was particularly difficult. I am not making claims of legal fault or causation. I am sharing my experience. Pets are family, and facilities entrusted with their care carry a significant responsibility. I strongly encourage anyone considering boarding here to ask detailed questions about illness monitoring, emergency response procedures, and communication expectations. I sincerely hope others take the time to think carefully before entrusting their animals to this boarding facility.

Five whole-hearted stars! I needed emergency accommodations for my large, anxious dog l, Daphne,…read moreand that emergency basically turned into an administratively annoying tentative reservation...for a month. MTK was a godsend. The kennel itself seems so comfy, and Dawn and her crew clearly paid expert attention to my dog's needs. Daphne usually seems haunted and terrified when I drop her off for daycare or boarding, but the attention and care she got meant she had successful relationships and felt secure enough to fall in love with MTK, literally running toward the door when we'd arrive. I've never felt this much trust for a kennel, and my standards have been raised!

Hands down the very best place you could choose to have your dog stay!…read more Safe, secure, and with the best care imaginable. 100% worth coming from the west side to the east side!