The vets and staff here are really great! They are polite and professional and really spend time…read morewith my dogs to figure out what's happening with them. They are very reasonably priced as well. We sampled 4 different vets in the area before settling at Doc Holly. So happy we found them.

It has taken me several years to even begin to be able to post this without getting to emotional…read moreand feeling my heart break all over again. At my very first appointment with Doc Holly my husband and I explained to her that our boy Texas had been diagnosed with Idopathic poly-immuno arthropothy and he has very special needs and if she wasn't up for it we understood and she said she understood and was willing to work with us and his internal med vet. We had Doc Holly's office clean Texas teeth and a few days later the left side of his head and face were drooping, we took him back to her office and she said he had Bell's palsy and it may take weeks to get better. Then he got sick and wouldn't eat so we called Doc Holly again and they said they couldn't squeeze him in so we went to WSU... turns out he didn't have Bell's palsy, when Doc Holly's office cleaned his teeth they hit a nerve. That coupled with not being able to eat and his immune system issues it was more than his body could tolerate and we lost him. I think what bothers me the most is their lack of concern and compassion. We were very honest and open about his needs from the start. I don't know if they knew they hit/damaged a nerve while cleaning his teeth and that's why she said it was Bells palsy or if it was an honest mistake and they really didnt know. What I do know without a doubt is that when we needed them most they let us down and they couldn't care less. I will never get over their lack of concern or compassion

I was visiting from out of town and my dog cut her paw. It was bleeding profusely and despite…read morerepeated attempts over several days, I couldn't get it to stop. We needed help quickly, so we drove here hoping they could help ASAP, not knowing what else to do. Everyone here was TOP NOTCH. From the receptionist, vet tech, AND veterinarian. In a crazy turn of events, of course, her foot was not bleeding when we got there. In an abundance of caution, we agreed to wrap her foot to make sure it doesn't start bleeding again, even though there was "nothing to see here". Everything about the experience was absolute five star service and I would highly recommend this practice to anyone needing care for their animals!

please do more research and if you want your pet to live long, don't go here! my dog was dying and…read morethey told me he needed 4-6 week bed rest from a hurt leg when really he had blood clots in both legs and was dying from fluid filling in his chest. I told them he wasn't breathing right and i needed to be seen again they told me "is wednesday okay?" when it was friday and now he's dead!

Dr. Bruce King and staff are exceptional at treating my dog and reducing the stress when your pet…read morefamily member is sick this is so important! The experience they have really made all the difference my pet is well on his way too maintaining good health! Thank you Lakewood Animal Hospital from the bottom of our family's heart! 5 Stars to Dr. King and his staff!!! Donna Devos

Dr. Bruce King is an amazing vet and an amazing person. He has a beautiful clinic, great staff,…read moreand incredible background. He was the best in every academic setting throughout his life, and it shows. One unexpected perk is that they take a pic of your pet and give you a nice copy matted to sit on your desk or hand on your wall, and pet pics scroll on big screen TVs throughout the clinic. I'll never go anywhere else, and know why there are so many 5 star reviews of Lakewood Animal Hospital on Yelp. Happy to add my voice and yes, he's the best in Coeur d'Alene!

So torn on how to rate Prairie. They have always done such a fantastic job with our cat, Ruthie and…read moreour dog, Sadie. We have been so happy with them. This last weekend, I was very disappointed that I could not reach them when it mattered most. My sweet Sadie was diagnosed last Monday, a week ago today, with lymphoma. She was put on prednisone, which needs to be given with food. Friday, we went to the vet to get anti-nausea meds because she was having a hard time eating. By Saturday we could not get her to eat and she was miserable. We ended up in the ER vet because Prairie does not have an on-call person we could even just talk to. So, there we were in an unfamiliar place with a Dr unfamiliar to Sadie and us, having to make the most difficult decision without even the opportunity to speak with our vet. I understand vets can't be open all days, but I do believe someone should be reachable for these horrible situations that don't always occur during business hours. You either care about our fur babies or you don't. That care shouldn't stop on the weekends or only be shown when it's convenient. I'm talking about a phone call here....not an office visit. Nothing is convenient about end-of-life circumstances. So, I guess I'll settle on a "3" for the rating. Day-to-day, fantastic...weekends totally out of reach. Unacceptable in my opinion and they totally failed Sadie when she needed them most.

WISH I COULD GIVE ZERO STARS…read more I was told by their non-anesthesia vet dentist that my dog needs tons of dental work, including 1-3 extractions, and when I got second opinions from 2 extremely reputable veterinarians, NONE of that was true! I almost got scammed into getting paying THOUSANDS of dollars for needless dental work for my dog! Despicable! I will be reporting this to the American Veterinarian Medical Association! I will never go to this clinic ever again! IMPORTANT SIDE NOTE: I had to learn this the hard way, but NO accredited Veterinary association recommends non-anesthesia dental cleanings. Only an anesthesia cleaning can thoroughly clean a pet's mouth and detect all potential issues before they become big issues. Beware of any veterinarian who offers non-anesthesia cleanings!!

Alpine... couldn't get my dog in the same or the next day or the day after that. I I did take my…read moredog to the emergency vet where they said this is not an emergency situation but ran some blood tests charged me $1000 and said to take her home and change her food. Four weeks later my dog is doing better. It was not an emergency situation and you guys could not see her for more than 48 hours and did not make any room or did not even try. I was told This is a common complaint about your clinic when going to the new vet..., that you guys are over scheduled at this point... I know making money is important but not at the health of our dogs. I would hope you would take this into consideration when taking on new pets and new vets that are inexperienced. Again you couldn't get my dog in the same day or even the next day so you were clearly overbooked. Not being able to see my dog same day happens but not for two days and then causing complete panic saying I have to take my dog to the emergency room when I hadn't even had a chance to speak with a vet just the receptionist. Two days without a chance to speak to the vet or get my dog in is truly not great care. Hopefully this doesn't continue to happen and you are able to see the pets you have as current patients and not just refer the out to the ER because you are over scheduled not only for same day visits but the day after as well.

My dog had sudden onset of cluster seizures I brought her in to Alpine. They were attentive and…read moredrew blood and said they would give me the results in the Am and we could start on medication to stop them . In the morning they called and labs were normal they said that they wouldn't have time to get me medication until after noon..... other appoints took priority over writing a prescription. Mean while she had has 6 seizures today n 24 hrs. they said I would have to wait or should take to the emergency vet. I finally came in at 2 o'clock got seizure medication for my dog and they gave me a letter stating that I should find a new veterinarian!!!! I think a sick dog takes precedence over regular check ups. And how rude of them to give me that letter I was nothing but professional with them since then many other people have told me that they have had issues with there.

Great service. Got me in quick. I had 3 dogs, 2 with eye infections. The prescription got rid of…read morethe infections quickly. Usually my dogs are scared at the vet but the vet at Lake City made my pets feel comfortable. They even got their nails trimmed.

I have a rescue dog who is terribly afraid of strangers. She shrieks and growls whenever she…read moreencounters an unfamiliar person, especially men. I was concerned about taking her to a male vet but Dr. King was so wonderful with her. He immediately put her at ease. In addition to being so wonderful with her, he was also very knowledgeable. Both he and his staff are so caring and sensitive. I highly recommend Dr. King and his clinic! Whitney

We took our 17 year old cat, Corky in to have what was left of his teeth extracted. He had a bad…read moreperiodontal disease, and was getting injections for infections every 3/4 months. Our regular Vet was hesitant about surgery due to his age. Northwest brought in a "traveling" Anesthesiologist who specialized in older animals. Now, he's like a different cat. He's acting like he's a kitten. Plays with his "brother" constantly. Zoomies all over the house, running up and down the stairs. He's even gained some weight! The entire team was awesome! Would definitely take our other pets to Northwest should we ever need Specialized Dentistry.

WOW!!! Dr. White is an amazing Veterinarian. I am so thankful to have found her clinic. My cat…read moreTallulah had a really bad fall from the top of our closet that resulted in her jaw being dislocated and fracturing her left top canine. I was quite nervous to put Lu under as I have heard horror stories of people putting their pets under anesthesia many times BUT Dr. White has a different method when putting pets under that has been pretty beneficial for geriatric pets and pets with heart conditions. Lu's surgery was fairly quick and done beautifully. When she woke up from the anesthesia it only took her about an hour to be back to her normal self! (Every animal "comes to" in their own time so don't be worried if it takes a little longer!) After Lu's surgery, Dr. White even cleaned her teeth and had her nails clipped. Dr. White was so kind in explaining after care, what was normal to expect, and was overall such a sweet and genuine person. I cannot recommend her enough. If your pet needs dental work, please come check out Inland Northwest Veterinary Dentistry and Oral Surgery.

We brought our dog in for severe, acute pain--she had been screaming earlier, was hunched over, and…read morehad stopped drinking. This was not a minor issue. When we arrived, the waiting room was empty and we were taken back to a room fairly quickly. From there, everything fell apart. We then sat in that room for an extended period while multiple other cases were brought in and seen ahead of us, with no communication, no updates, and no reassessment. It felt like once we were placed in a room, we were effectively forgotten. I made it very clear to staff that our dog has an extremely high pain tolerance--including a history that would make most dogs shut down long before showing pain--and that if she is vocalizing and guarding, something is seriously wrong. That concern didn't seem to change anything. We understand triage. We are not asking to be seen before critical cases. But there is a difference between triage and complete lack of communication or interim care. At a minimum, an emergency hospital should: * Reassess patients waiting in rooms * Communicate realistic expectations * Provide some level of pain management for animals in obvious distress None of that happened. We left with the impression that unless your pet is actively dying, you can expect to sit--unseen and unmanaged--for hours. That's not an acceptable standard for an emergency facility.

This place is very thorough and that's what pets need true care I appreciate this hospital…read more Tim T

my dog was on hospice care for cancer. the day he needed to be euthanized they said they were to…read morebusy and would scheduke him late in the week. He didn't have later. these people do not care about your pets. they pretend while you are there but when it matters their true colors show throug. it's all about the money.

Great service. Excellent staff. Very fair with minor surgery cost. Not over sold on unnecessary…read moreprocedures. You made a lifelong local customer today. So greatful for their down to earth practical care.

There I was one cold night, minding my own business running errands when I saw a small dog trotting…read morealong in the middle of the road. I instinctively created an improvised road block with my car to protect the dog (and me, as I rushed out to grab it) as I parked and ran out to scoop up the little dog. I brought the dog into my car and it was super sweet and had no identification. I just realized I signed up for quite a bit of responsibility. I now have to take care of this dog and try and find it's owner. I then went to the local pet store and got the dog a bed and some supplies. I began submitting information to local Petfinder sites and the humane society. I called the humane society the next morning and they told me no one has reported a dog matching my new friends description. However, a few hours later, they reached out to me and told me that the pooches potential owner reported it missing. They put me in contact with the owner and it did indeed sound like I found the owner. I met up with the owner and donated to him most of the supplies I had purchased. They were super grateful and told me a little about the dog and how grateful they were to be reunited. I'm very grateful the Kootenai Humane Society got back to me so quickly and was able to help me reunite that dog I found with its owner. So kudos to them for their prompt efficiency. Appreciate their help and attentiveness.

our cat died of cancer so we went here to adopt 2 cats that had been there the longest. After the…read moremeet and greet the staff member was so excited because 1 of them had medical issues. We were all set when some old woman comes in and says we will not be adopting from HER facility because we have a doggie door. It didn't matter that it was to the garage and not in use anyway, she canceled the adoptions. Her priority isn't what is best for the animals or families it's her control issues. She said it was her facility. Needless to say we will not be adopting any animals or using their services again.