Overall we have been pretty happy with the care we've received for our large dog at this clinic…read more She's always happy to walk through the door, it's always clean, and the staff are caring and kind. They could benefit from a more structured system to remind patients when they're due for standard follow up for things like shots, teeth cleaning, etc. We used to go to VCA and appreciated their postcard reminders they would send via mail for pets. I've called a few times with questions that couldn't be answered immediately and they have always called back quickly to follow up with answers which is much appreciated.

We have been with them for 20 years and have nothing bad to say about them. Dr. Abraham is a…read morewonderful doctor. She's very kind and loving.

I've only been here once so far, but I was really impressed on several counts. 1) They got me in…read morequickly to take care of a pressing flea problem. 2) They charged less than any vet I've seen for the appointment. 3) They had a full house when I got there and pretended that's why they wanted us to wait in the car, which I thought was very tactful. 4) They solved the problem quickly and wo hassle. 5) They did not shame me about letting my cat outside like many vets would, understanding that some cats would have a much lower quality of life wo the stimulation. But the biggest reason I felt compelled to write this review was that a very loud and determined woman was in the room next to mine trying very hard to get her cognitively impaired sister's cat put down. It was a really tricky issue with a whole lot going on, and I thought the vet handled it exceptionally well. He made room for whatever was going on w her but never stopped advocating for the poor kitty to be rehomed instead. There are just so many ways an interaction like that could have gone off the rails. He handled it really well.

I took my dog to Five Mile Vet Clinic for a cyst on her tail. After it was accidentally nicked at…read morethe groomer, she started chewing on it, so the vet recommended tail docking. We were given antibiotics and scheduled surgery for December 2024. Getting an estimate was difficult--I had to follow up multiple times. When I finally received it, the estimated cost ranged from $767.94 to $933.23. By surgery day, the estimate had increased to $962-$1,130 with no clear explanation. After surgery, the final bill was $873.91, but the procedure description had changed from "Tail Dock" ($214.50) to "Tail Amputation" ($363.60). When I asked about the discrepancy, staff became defensive and insisted it was within the estimate range. The vet later admitted mistakes were made but said he would adjust the invoice only if he could add surgery time to make up the cost. Additionally, I was never told to change my dog's bandage after surgery, which led to an infection and a $750 emergency vet visit. While the clinic did provide follow-ups at no charge, I was frustrated by the lack of clear communication and pricing inconsistencies. Based on my experience, I wouldn't recommend this clinic. Make sure to question clinics like this. They are a for profit, maximizing profit over true care for your animal in my opinion.

Our 6 month old pup was presenting with lameness, fever, and fatigue. We went to Urgent Care and…read moresaw Dr. Taylor who was able to create a diagnosis plan that didn't break the bank, prioritizing testing for higher likelihood issues and she was able to use those tests to diagnose a rare bone condition (HOD) in our pup, provide us with medication and a treatment plan. All the staff was professional and helpful, we always know our dogs will be in good hands with their staff! We cannot thank Dr. Taylor and the staff at Garland Animal Clinic enough for a speedy diagnosis of a rare condition and a workable plan to get our pup back on the right track!

I have been going to Garland for over 23 years. When Dr Boharski ran the clinic it was great, now,…read morenot so much. I made an online appointment and it populated my calendar. After a three week wait, I arrived at the clinic to be told I don't have an appointment. There were no cars in the lot, and only one dog owner inside. The receptionist said she would talk to Dr Grace and see if my GSD could be seen. She came back and said no they are to busy with the one client. I would never go back to this place, they were rude, unhelpful, and uncaring. I'll be searching for a new clinic for my dogs. I will not recommend or refer any of my clients, colleagues, or friends to use this clinic. Dr. Allan Hagelthorn

I would give 10 stars if I could. Genuinely the best vets I have ever taken my pet to. I am moving…read moreout of the country with my dog, & thus needed a lot of work done, & many many documents. Every person I talked to was so kind, & accommodating to the unique situation. They even did their own research to help with the requirement for my dog - They had the exact vaccines I needed down to the manufacturer. & they got me in super quick for all of this, even as a new client. Just really went above & beyond other vet experiences I had, to get my pet sorted. Thanks Indian trail. You guys are the best! Have already recommended to friends!

When I called to schedule an appointment I had never been here before. The lady who took my call…read morewas extremely helpful in getting me set up and getting us in as soon as possible for an issue my big guy was having. When we got there the place was large, clean, and welcoming. They have little toys and treats in the waiting room for the pups and Moe loved it. They were patient with my dog, took time to listen to me and understand the issues I was having. I didn't feel like they were trying to gouge me or get me to do more than was necessary, which is how our last vet made us feel. I am glad we are not established here and will definitely establish our other pup there when he is ready to be seen.

feb 26 ' limiting practice to in home euthanasia.....my cat now= is not in that situation …read more have heard wonderful things about excellent kind care from this mobile care-giver.

Dr. Kennedy is a special man who happens to be an excellent Veterinarian…read more He is sensitive and kind. He is intuitive and brilliant. His help with my beloved doggos was soothing. I'll never forget him and can never tell him thank you enough.

Scruffy has been seen by three different doctors here and now Dr. Bodenstein is his regular. All of…read morethem rate highly in my book, and Dr. Bodenstein has been just wonderful. He takes great care, he listens to me when I describe something, answers my questions fully All of the assistants, techs, and doctors Scruffy has seen there have taken great care to calm him and ease what little fear he has, and they do not prescribe unnecessary tests or medications or procedures. I VERY highly recommend VCA!

This has been our Vet for over 30 years! The front staph is always recognizes us and helps with…read moreany questions.!! The veterinarian s are very knowledgeable. We have occasionally had to have our pets ( both dogs and cats) referred to WSU for complex problems and are thankful for this resource as well.

Okay so my dog was attacked on March the 1st 2026 and my husband rushed him to the hospital my dog…read morewas still breathing and blinking and moving around when he gets there they charge him 169 just to take my baby to the back not to do any work on him or anything just to take him to the back! I have receipts ! They take my husband to a room and tells him that our baby has to have an emergency surgery so that's when he calls me (I'm at home with the kids) he ft me and tells me hey they are saying they have to do an emergency surgery it's nothing but money with them please don't take your doing or any animal here this rate is a 0 rip to my baby tank

Terrible experience. We were sold countless tests we didn't need and given prescriptions that made…read moreour pet worse. We watched our young dog deteriorate over weeks on their treatment helpless to do anything. We sent emails asking for feedback and received no response. When we found a more qualified vet and asked for our records to be transferred we were told we were banned from the clinic. This group is unhinged and shouldn't be allowed to practice veterinary medicine. Don't take you pt here.

The Cat's Meow is simply the best. I first visited them when I adopted a kitty and lived in the…read morePerry district. I live in the valley now but I still make the drive. As another reviewer said, the staff truly cares about you and your cat. They're extremely helpful and kind. Not to mention, they're incredibly affordable. I used to go to the VCA for their extended hours of operation. Their prices were ridiculous and going there always felt sterile and cold. You never got the hands on, one-on-one, personal experience that you'll get at the Cat's Meow. They have an in-house kitty who has 3 legs. They told me he was found on the street after a bad attack by another animal, and they took him in and nursed him back to health, which involved his amputation. He's been there ever since. That speaks volumes to the kind of people who work here: true cat people.

I took my cat to these folk for almost 3 years bc they are really sweet w cats, and it's nice to…read morehave your kitty not scared of the vet. Trouble is, they're not very good vets. Every time she had an issue, they charged me hundreds of dollars, shrugged, and said she'd probs be fine. Well, when she injured her paw, that was true, though I'm not sure why I had to pay $600 for that "diagnosis." But when my 8yo cat who'd never had so much as a hairball in her life suddenly started throwing up regularly, no, it wasn't just what cats do as they get older. I had to discover for myself she's allergic to chicken and our water was contaminated. The last straw was when she got fleas for the first time in her life. We did everything, but couldn't get rid of them on our own. So I called the vet who said she had to come in before they could prescribe her something, and they couldn't see her for a month. If we'd have waited a month, we'd both have been dead from blood loss. So I got her in to another vet three days later, and now we're happy clams. Wish we'd switched sooner.

We moved here a year ago. It's always trouble some finding a new vet. I went somewhere else first,…read moreit felt like this another place wanted money more than caring and wanting to help my dog. I declined treatment for my animal due to the outrageous cost. Then I called north Spokane veterinary clinic. I told them my dog's symptoms and what the other vet was trying to charge me. They told me there was some other tests and steps to take before we jumped right into putting my dog under and checking him out which was the intention of the other veterinary clinic. They got my dog in immediately at north Spokane veterinary clinic. They did the other tests. They discovered what was wrong with out the expensive coat of putting him under. Here I felt like they cared about me, my dog and not charging me a fortune to help my animal. I recommend this veterinary clinic very highly ! Side note on how I know they treat my animal behind closed doors when I can't see them. My dog lets them trim his nails. He doesn't let people touch his paws unless he knows you or he is comfortable with you because he can clearly sense your intention is to help him. So I knew that he loved them also!

These are wonderful, caring people! I will never go anywhere else! They guided me through the…read moreloss of my beloved Tommy with compassion and care. I can't speak highly enough of these lovely people!

We had a very scary emergency with our young cat, who had been throwing up all day and stopped…read moreeating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency.

I have had to use them twice now! The team has 100 years of experienced vet care between them. Last…read moretime my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!!