The providers her are all very good and have a deep commitment to healthy animals…read more I do feel like there is a lot of upselling pressure for the products in the lobby, and also that the prices here are higher than they should be. Still, these are great people and your animal will be treated with kindness, compassion, and knowledge

Knowledgeable, professional and reliable. I have been using them for over 20 years and will…read morecontinue to use them.

Dr. Mom's' staff is incredibly dedicated to pets. My son found a kitten on a fall weekend, & they…read morewere able to see her the following Tuesday to check out some suspected upper respiratory and conjunctivitis issues I was concerned with. They confirmed those issues, & also treated for ear mites and fleas. Unfortunately, the kitten's eye got worse, despite treatment, but the staff immediately got her checked again and confirmed the eye needed to be removed. They scheduled her surgery the following morning. Every member of staff knew Daisy's story, & each time I came in with her, they thanked my family for taking her in. Aside from how nice everyone there is, they have a beautiful and clean facility with wonderful art all over the walls, and they explain aftercare thoroughly. I highly recommend!

Very nice people and cute, clean facility, but I took my healthy elderly cat in for her monthly…read moreSolensia shot and was charged $40 more than usual. I was also charged for an exam, which was expected, and only a little higher than the normal fee. However, the vet did not listen to my cat's heart, did not examine her eyes and ears, did not open her mouth or look at her teeth. She did suggest prescription cat food and vaccinations, which she said I could get a "quote" for. Overall, it felt a bit like a shakedown. Did not care for the experience.

Completed their puppy package and have used them for boarding. Best puppy vaccine rates in town!…read moreAnd boarding went great too!

Staff was extremely helpful and did awesome fitting my pups in for an appointment at a short…read morenotice. The clinic is super clean and that in itself was impressive. Highly recommend!

Terrible. Vets were great even though it was short staffed and felt rushed, BUT the office manager…read moreAmanda and front desk staff completely suck. Tried to get this billing issue handled at the time of appointment / in office but the front desk gal was far from helpful and let me know I would eventually get a call from the "Office Manager", Amanda. When they call to discuss any issue, YOU WILL TALK IN CIRCLES. Amanda started with "what's the issue" even though she had pictures, texts and a full email discussing my issue. She sounds rude, unprofessional, gives off "I'm right, you're wrong" vibes even though they admitted many times it was a miscommunication / misinformation given on their end. I didn't want a full refund, maybe a discount for the lack of communication on pricing SEVERAL times. Nothing to make it right. Just a snobby phone call. Not sure how Amanda is the office manager there let alone "helping other branches" in Seattle Do better girlfriend.

Dr. Emily and assistant Nikki were very helpful and supportive in a difficult situation with my 2…read morekitties and even called to check on them the next day. Office staff were very professional and helpful as well. Highly recommend Legacy.

Started going here because our previous vet started jacking prices way up…read more Every employee here is very friendly and very much animal loving. And after the first time you come in, most of them remember your pet's name. I have been to few vets in the Spokane Valley, and Heart Arrow is the best, especially for the price.

prices so high you will have to kill your dog cause you do not want it to suffer…read more Was with them since about 1992.

We have been taking our pets to Bemis Vet Clinic for years. They truly care for pets, always very…read morefriendly, medically informative, and convenient. We will always take our pets to Bemis' clinic.

Great staff! Very knowledgeable about what my cat's needs were and how to treat. Dr. Jeff has been…read morein business a long time! Thank you!

We've been going here since 2020 and have had nothing but good experiences. They have helped us…read morewith everything from vaccines, annual checkup, dental cleanings, new puppy appt, new kitten appt. They did everything the could to try to heal my dog from a rare blood disease, and when he ultimately passed they helped us through our loss and even made us a little paw print keepsake to remember our guy. Everyone who works there from the front staff, the doctors, assistants, and of course the 2 office kitties are wonderful. I have never left feeling like they pushed me into doing anything and I feel like their prices have always been very fair. I have recommended them to everyone I know and I hope you all consider them too.

Dr. French and the staff at Valley Veterinary Clinic were kind and gentle with my Priya. She was…read morediagnosed with cancer of the spleen and other locations. After discussion and review of the ultrasounds, I was given the option of trying palliative care with more medications or euthanasia which I felt was best for her. She was not frightened at any time during the process. They all made certain she knew she was loved. Thank you so much for all you do and have done.

Very caring vet and staff. Always call with follow up, even when just getting vaccines.read more

We we added our new puppy Finnley to our family we had a hard time finding a vet who would take on…read morea new family. He in now a year old today and we love Greenacres Animal Clinic.

If I could give zero stars, I would. The staff is so rude and only wants your money. No care in the…read moreworld for you or your animal. Brittany was absolutely rude the entire time with my dog and I did not feel safe with her handling him. They would not let me take care of MY dog the way I wanted. Would not recommend.

I took my 2 cats here this afternoon for possible UTIs. I called this morning to schedule an…read moreappointment and was lucky enough to get in the same day! Every staff member I spoke with was kind, understanding, and made me feel so comfortable having my fur babies in their care. My female cat is very skittish and warmed right up to the gentleman vet and lady vet tech. The bill was very reasonable considering they did a urine expression to test for UTIs and provided 4 medications. I was so happy to walk out with meds in hand, knowing these folks care for animals like mine so much. 5/5, will continue going here!"

My dog has been going here for several years. They have performed 3 surgeries and he has had a good…read morelife thanks to them. He is 18 and I would recommend this company to everyone.

Take all my animals there and have always found the staff to be very friendly and helpful. My…read moreappointments always start right on time and the Dr. is very sweet to my animals. I would highly recommend.