I took my cat in for a lump and was reassured that it was nothing of a huge concern, though it was…read morea quick assessment, they answered all questions related and unrelated to ease my mind. They were super sweet and very calm with him, and he was definitely enjoying the attention they were giving. They made sure to give an estimate of what the visit could cost for certain things, and were very open with skipping things and possibly planning for a different date for the skipped parts, just to make sure he got the best care possible from them. He isn't big on people, but he didn't have a dislike towards them and wasn't scared when entering the office. They allowed the curiosity and didn't try to restrict him to a table outside of the exam, and didn't try to force him into the crate. Definitely enjoyed how helpful they were and how open minded they were to everything. Even though they misinterpreted a couple things I had said, and encouraged things I knew to be unnecessary at the time, they were helpful with the problem at hand.

Overall we have been pretty happy with the care we've received for our large dog at this clinic…read more She's always happy to walk through the door, it's always clean, and the staff are caring and kind. They could benefit from a more structured system to remind patients when they're due for standard follow up for things like shots, teeth cleaning, etc. We used to go to VCA and appreciated their postcard reminders they would send via mail for pets. I've called a few times with questions that couldn't be answered immediately and they have always called back quickly to follow up with answers which is much appreciated.

I've only been here once so far, but I was really impressed on several counts. 1) They got me in…read morequickly to take care of a pressing flea problem. 2) They charged less than any vet I've seen for the appointment. 3) They had a full house when I got there and pretended that's why they wanted us to wait in the car, which I thought was very tactful. 4) They solved the problem quickly and wo hassle. 5) They did not shame me about letting my cat outside like many vets would, understanding that some cats would have a much lower quality of life wo the stimulation. But the biggest reason I felt compelled to write this review was that a very loud and determined woman was in the room next to mine trying very hard to get her cognitively impaired sister's cat put down. It was a really tricky issue with a whole lot going on, and I thought the vet handled it exceptionally well. He made room for whatever was going on w her but never stopped advocating for the poor kitty to be rehomed instead. There are just so many ways an interaction like that could have gone off the rails. He handled it really well.

I took my dog to Five Mile Vet Clinic for a cyst on her tail. After it was accidentally nicked at…read morethe groomer, she started chewing on it, so the vet recommended tail docking. We were given antibiotics and scheduled surgery for December 2024. Getting an estimate was difficult--I had to follow up multiple times. When I finally received it, the estimated cost ranged from $767.94 to $933.23. By surgery day, the estimate had increased to $962-$1,130 with no clear explanation. After surgery, the final bill was $873.91, but the procedure description had changed from "Tail Dock" ($214.50) to "Tail Amputation" ($363.60). When I asked about the discrepancy, staff became defensive and insisted it was within the estimate range. The vet later admitted mistakes were made but said he would adjust the invoice only if he could add surgery time to make up the cost. Additionally, I was never told to change my dog's bandage after surgery, which led to an infection and a $750 emergency vet visit. While the clinic did provide follow-ups at no charge, I was frustrated by the lack of clear communication and pricing inconsistencies. Based on my experience, I wouldn't recommend this clinic. Make sure to question clinics like this. They are a for profit, maximizing profit over true care for your animal in my opinion.

Our 6 month old pup was presenting with lameness, fever, and fatigue. We went to Urgent Care and…read moresaw Dr. Taylor who was able to create a diagnosis plan that didn't break the bank, prioritizing testing for higher likelihood issues and she was able to use those tests to diagnose a rare bone condition (HOD) in our pup, provide us with medication and a treatment plan. All the staff was professional and helpful, we always know our dogs will be in good hands with their staff! We cannot thank Dr. Taylor and the staff at Garland Animal Clinic enough for a speedy diagnosis of a rare condition and a workable plan to get our pup back on the right track!

been going here for 26 years. scheduled an appointment for two dogs and arrived for those…read moreappointments only to find they had moved the appointments to a different time. Has always bee a pain to get appointments when you want, but they come up with a new scheduling system and now they just change them anyway.

as a past veterinary professional for over a decade and being new to the area -…read more I love this clinic. medical care is expensive and unfortunately our clinics do not set the prices. they are there to advocate for our pets who are unable to tell us when they need a check up or don't feel good. they offer all options and understand when you genuinely can't afford it, they do try to stay within budget. I haven't found a vet I trust this much in a long time!

Overpriced, condescending employees that try get as much $ out of you as possible. I took my dogs…read morethere for years until an emergency, I tried to get my buddy in but my call went unanswered so I took him to another vet where he was treated. Shortly after we went back to Indian Trail for a previously scheduled shot that they refused to give because I wouldn't let them give him another exam 2 weeks after he had one during his ER visit @ the other vet, so I was told no exam HERE, no shot HERE (with a condescending attitude).The vet tech seemed surprised when I said ok bye. Haven't been back & won't.

feb 26 ' limiting practice to in home euthanasia.....my cat now= is not in that situation …read more have heard wonderful things about excellent kind care from this mobile care-giver.

Dr. Kennedy is a special man who happens to be an excellent Veterinarian…read more He is sensitive and kind. He is intuitive and brilliant. His help with my beloved doggos was soothing. I'll never forget him and can never tell him thank you enough.

Super sweet and knowledgeable!!! Took care of my little Bella and her prices are reasonableread more

The review you hate to leave.Dr. Sievers helped me in a dark time of need, letting my sweet 16 year…read moreold pass from a long fought battle with rare Epithelial Lymphoma. Not only did she graciously work us into her schedule, she showed patient compassion that we so desperately needed. I've never come across a vet that is as understanding and compassionate. Thank you for helping Shau go peacefully to heaven.

Scruffy has been seen by three different doctors here and now Dr. Bodenstein is his regular. All of…read morethem rate highly in my book, and Dr. Bodenstein has been just wonderful. He takes great care, he listens to me when I describe something, answers my questions fully All of the assistants, techs, and doctors Scruffy has seen there have taken great care to calm him and ease what little fear he has, and they do not prescribe unnecessary tests or medications or procedures. I VERY highly recommend VCA!

This has been our Vet for over 30 years! The front staph is always recognizes us and helps with…read moreany questions.!! The veterinarian s are very knowledgeable. We have occasionally had to have our pets ( both dogs and cats) referred to WSU for complex problems and are thankful for this resource as well.

The only after-hours emergency vet clinic in Spokane. They are competent, caring, and super goddamn…read morebusy. My dog tried shoving his nose up a porcupine's butt and it didn't go well. Actually, the porcupine may have enjoyed it... I'm not sure. In any case, we needed some serious quill removal. We took him in around 10pm on Saturday night and they were pretty slammed. From start to finish it took a good 3-4 hours to get him treated and released. This isn't ideal, but totally understandable given the business they're in and again, the ONLY emergency vet clinic in town. Whatchagunnado? Total cost was around $700 which seems obscene on the face of it, but my wife (in whose opinion I trust like the stone-etched tablets of Moses himself) considered it quite reasonable given their service, skill and professionalism. They gave our dumb beast total wrap-around care, medicating him for pain and removing 50+ quills. My wife is in the medical field and is a pretty harsh judge of vets. She loved the docs here and found them both highly skilled, knowledgeable and efficient. This reaffirmed my own lay impressions. Bottom line? They did a great job and the service is invaluable in emergency cases. Cost is high, but not outlandish for the service.

if this is a vet near you please consider finding a different especially for emergencies. Took my…read morecat here during heart failure she was barely breathing and they didn't start CPR until $1000 deposit went through the card reader and 5 minutes had past.

The Cat's Meow is simply the best. I first visited them when I adopted a kitty and lived in the…read morePerry district. I live in the valley now but I still make the drive. As another reviewer said, the staff truly cares about you and your cat. They're extremely helpful and kind. Not to mention, they're incredibly affordable. I used to go to the VCA for their extended hours of operation. Their prices were ridiculous and going there always felt sterile and cold. You never got the hands on, one-on-one, personal experience that you'll get at the Cat's Meow. They have an in-house kitty who has 3 legs. They told me he was found on the street after a bad attack by another animal, and they took him in and nursed him back to health, which involved his amputation. He's been there ever since. That speaks volumes to the kind of people who work here: true cat people.

Knowledgable about cats. Charges are very high. Impossible to get appointments in a timely manner.read more

We had a very scary emergency with our young cat, who had been throwing up all day and stopped…read moreeating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency.

I have had to use them twice now! The team has 100 years of experienced vet care between them. Last…read moretime my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!!