My husband and I were out of town for 5 days, and Karen did a phenomenal job dealing with our three…read morecats. One of them is on medical food, and has to be kept out of the other cats' kibble. Of course, the other two love getting into the medical food. And none of them wanted to cooperate. Karen kept us in the loop, making multiple visits each day to make sure the little hairballs were taken care of. I really can't praise her work enough. We will definitely be using Amy's the next time we travel.

Amy's has been excellent. I am from out of town and just dealing with a situation. Response,…read morehelpful, exceptional customer service. They go above and beyond to care for your pets. Tiffany is a rockstar.

So, I had to leave town for the weekend and chose Oak because they board cats and dogs. I liked…read morethe location and the staff. My dog was well cared for and, though she is bossy, was no trouble for the staff. The cat facilities were very primitive, basically a store room, and reeked of untended cat box. An observation justified by the fact that, upon picking up my cat, I discovered she soaked the cat bed in her travel container with urine. The dog will be back but we'll make other arrangements for the cat in future.

I'm so excited to start bringing my fur babies here! Awesome and sweet customer service and I feel…read morelike my doggies are going to be safe!

Sandy, Todd and their team are wonderful! Our dog loves to stay with them. We have to hide his…read morekennel bag because he gets so excited when we take it out to pack for his stays! It's wonderful to have a dog that's excited to join them and be in their great care. We don't have to worry and know our boy is in the hands of a kind, responsible and caring team.

My dogs were well cared for. I especially liked their being able to go out in the large, covered,…read moreoutside play runs several times during the day.

Debbie is the sweetest! Our dog loved her time at her home and we were so comfortable leaving her…read morethere. She doesn't allow too many dogs in her house, so I was never worried of Bailey being overlooked or getting hurt. She's affordable and trustworthy. This is where you want your dog to be during the day! If you're seriously looking for a doggie daycare, look no further! This is the one! Plus, she sends you cute pictures during the day.

Debbie is wonderful! I've been bringing my dog Louie for over six months now - ~once or twice a…read moreweek - and he literally gets so worked up the second we turn onto her street :) Debbie is wonderful to work with - very flexible with last minute scheduling, communicative, and reliable. Louie has a best friend, Chloe, & she always lets me know when Chloe will be there so that Louie will get the most out of his day away! Debbie also has two dogs of her own who are great with Louie, so no matter what I know he'll have a blast. Plus, Debbie has helped me out on more than one occasion where Louie has had to do some last minute overnights due to being stuck in the city for work. Can't recommend her service enough :)

My dog will never be returning to this facility. First time…read moreshe was there she got kennel cough, despite us having to prove that we had vaccination and adequate time between for the vaccine to be effective. This facility did not tell us that it was kennel cough for over a week. We as dog parents new to the world of boarding thought she was hoarse from having so much fun. Other reviews since then show that their dogs got kennel cough too. We also had to take home her bed wet in a plastic bag because as we were told, she was the last dog to be let out of her kennel and soiled her bed. Last visit my dog came home again hoarse, and this time smelling of perfume. Someone doused her bed in some sort of perfume and she and her bed had to be washed when we came home. I asked about this perfume today and the owner Jen told me that they have calming spray but that no one would have used it on her... so in the end, no explanation to the perfume smell. Today was the last straw. When I went to pick up my dog this afternoon I was told her bed was wet because it had to be washed. I asked if she peed on, thinking that she was the last to be let out again for potty routine in the morning. Jen told me that my dog pooped on it YESTERDAY MORNING after I dropped her off at 7am. 1. My dog has never pooped on her bed. EVER. This tells me that she was scared of being left at this facility. 2. What did she sleep on if her bed is still wet? 3. If this accident happened yesterday morning why is the bed STILL wet? I can wash AND dry this bed in 2 hours. A dogs bed is their security and comfort when staying in a strange place. This is unacceptable that she did not have her bed while she was there. I told Jen as much and insisted a refund. She only refunded a partial of the fees I paid today. Claiming that the deposit they made me pay over the weekend was non-refundable... (I was never asked to pay a deposit on her other stays here). I put my dog in the car and took her home, only to find out that she has poop all over her back side and it's now in my car. Please Please Please.... DO NOT TAKE YOUR BABIES HERE!!! My dog sat in her own feces - that is NEGLECT! When I asked for images of my dog playing with the other animals I was shown 2 images, both time stamped from yesterday morning when I dropped her off. I demanded to see where they had been keeping her, as when I asked for a tour of the facility previously I was told that was not allowed per company policy. The room the dogs are kept in is so dark that I couldn't make out where my dog was. I am furious that someone claiming to care for animals can allow her facility to be so understaffed that the animals sitting in their own filth.

I have used beck n call several times for our fur babies. Jen always takes good care of our dogs…read moreand cats, including our special needs baby.... Not to mention they adore her. Our our dogs (3) love the daycare playtime.. Even our14 year old lab mix. I highly recommend beck n call for any of your pet care needs. ( in home or boarding) I have used both.

Was new to the area and looking for a boarder. This place was recommended. It's pricey but it's…read morebrand new and the owner seems like she really cares. It's a real professional, safe place where your dogs are taken care of. Lots of room to run and play and the kennels have outdoor access. She will work around late pickups too. Would highly recommend!!

My dog loves coming here! She gets so excited when we turn down the street. The staff are…read moreknowledgeable and are always friendly.

They were there when we needed them the most. We were apart of the Old Trail Fire level 3…read moreevacuations. Paradise Pet Resort was extremely accommodating when we arrived without notice. They didn't have enough room for both of our dogs at the Spokane Valley location; but they were able to book us a reservation at their sister spot in CDA! They took our dogs in without question and when we picked them up they didn't even charge us with the State of Emergency going on. We spoke with Kayla who was so kind and empathetic towards our situation, she is definitely wonderful at her job! We 100% recommend this place in the future! Your dogs will be well taken care of and loved here.