I take Butch Williams there every 14 days to get his nails trim and a bath and a blowout.. also…read morewhen I was setting up a boarding schedule when I went to church camp, they were very well understanding and helpful to make sure I had all my paperwork in so that he could stay when I go to camp in July

Absolutely great experience all the way around. They had a cancellation and I was able to get in…read more From the initial phone call to grooming to checking out. Everyone was amazing. There is an old post saying they don't take credit cards. Apparently that is quite an old post. They take cards. And most importantly, Luca looks fabulous and was very happy there.

My dog will never be returning to this facility. First time…read moreshe was there she got kennel cough, despite us having to prove that we had vaccination and adequate time between for the vaccine to be effective. This facility did not tell us that it was kennel cough for over a week. We as dog parents new to the world of boarding thought she was hoarse from having so much fun. Other reviews since then show that their dogs got kennel cough too. We also had to take home her bed wet in a plastic bag because as we were told, she was the last dog to be let out of her kennel and soiled her bed. Last visit my dog came home again hoarse, and this time smelling of perfume. Someone doused her bed in some sort of perfume and she and her bed had to be washed when we came home. I asked about this perfume today and the owner Jen told me that they have calming spray but that no one would have used it on her... so in the end, no explanation to the perfume smell. Today was the last straw. When I went to pick up my dog this afternoon I was told her bed was wet because it had to be washed. I asked if she peed on, thinking that she was the last to be let out again for potty routine in the morning. Jen told me that my dog pooped on it YESTERDAY MORNING after I dropped her off at 7am. 1. My dog has never pooped on her bed. EVER. This tells me that she was scared of being left at this facility. 2. What did she sleep on if her bed is still wet? 3. If this accident happened yesterday morning why is the bed STILL wet? I can wash AND dry this bed in 2 hours. A dogs bed is their security and comfort when staying in a strange place. This is unacceptable that she did not have her bed while she was there. I told Jen as much and insisted a refund. She only refunded a partial of the fees I paid today. Claiming that the deposit they made me pay over the weekend was non-refundable... (I was never asked to pay a deposit on her other stays here). I put my dog in the car and took her home, only to find out that she has poop all over her back side and it's now in my car. Please Please Please.... DO NOT TAKE YOUR BABIES HERE!!! My dog sat in her own feces - that is NEGLECT! When I asked for images of my dog playing with the other animals I was shown 2 images, both time stamped from yesterday morning when I dropped her off. I demanded to see where they had been keeping her, as when I asked for a tour of the facility previously I was told that was not allowed per company policy. The room the dogs are kept in is so dark that I couldn't make out where my dog was. I am furious that someone claiming to care for animals can allow her facility to be so understaffed that the animals sitting in their own filth.

I have used beck n call several times for our fur babies. Jen always takes good care of our dogs…read moreand cats, including our special needs baby.... Not to mention they adore her. Our our dogs (3) love the daycare playtime.. Even our14 year old lab mix. I highly recommend beck n call for any of your pet care needs. ( in home or boarding) I have used both.

Five whole-hearted stars! I needed emergency accommodations for my large, anxious dog l, Daphne,…read moreand that emergency basically turned into an administratively annoying tentative reservation...for a month. MTK was a godsend. The kennel itself seems so comfy, and Dawn and her crew clearly paid expert attention to my dog's needs. Daphne usually seems haunted and terrified when I drop her off for daycare or boarding, but the attention and care she got meant she had successful relationships and felt secure enough to fall in love with MTK, literally running toward the door when we'd arrive. I've never felt this much trust for a kennel, and my standards have been raised!

Hands down the very best place you could choose to have your dog stay!…read more Safe, secure, and with the best care imaginable. 100% worth coming from the west side to the east side!

Been going to them for about a year and grooming has been great on both of our dogs and they are…read morevery friendly! The only negative is that they could use a little improvement on their communication (i.e. answering and returning calls).

Bought a kitten from them back in February. She is absolutely gorgeous and has been a great…read moreaddition to our family. I was a little concerned about some of the negative reviews but haven't had any issues with her. I took her to the vet when I first got her and she was very healthy. I also made sure to feed her the same kitten food she was fed at the cattery since diet changes can make cats very sick. I am very happy with her she is around 5 month old now and is a great companion to my other cat.

I received an email from Nick stating the following:…read more We contribute healthy animals only, and free from symptoms of transferable diseases and haven't been exposed to them that will be stated on the Health Certificate issued and signed in original ink by accredited veterinarian. The final physical examination is done the same day we release a kitten, to protect both parties. A genetic health guarantee for one year is included. Every kitten also comes microchipped and vaccinated (at least two shots of FVRCP- type by the age) followed by deworming for external/ internal parasite treatment for prevention, and USDA issued form as a proof the kitten is released by a licensed cattery. In addition, I asked if the cats have had genetic testing and Nick said "yes". However, when I asked to see the paperwork he couldn't supply it. I asked to see the vaccines records for the kittens and he also couldn't supply this paperwork. I questioned him about this and he started to lying. If you're looking for a healthy kitten I would not suggest Silvertails. BUYER BEWARE

Amazing so far so good needed shots for me dog and they scheduled me immediately after callingread more

We had to bring our lab in for a semi-emergency when she sliced her leg open on a camping trip. The…read moreoffice staff was so accommodating and able to get us in right away (we had called 6 other vets with no luck). So glad this was where we landed! They treated her quickly, with great care, and didn't charge me an arm and a leg! Highly recommend this clinic! If we lived in the area they would be our go to.

I love this place! They are so helpful, and if they don't have what you're looking for, they will…read moretry and help you to find it. Their prices are very reasonable. I wish they had more dog toys, but that's a small issue, since they are available in a lot of other places. I HIGHLY recommend them to anyone who has or wants a pet!

Only pet store in town. Moderate selection, but decent for a little store. I felt like I was a…read morebother to the worker that "helped" me. Not that great on customer service, but you can find most pet basics there.

I went there and found a cool animal wow I didn't know that they sell these. What great experienceread more

Took my large dog in for a groom hoping to get as much hair off of her as possible. I asked for a a…read moreclose body trim and to de shed her. It's my first time taking her in for a groom. Waited 4 hours just for them to trim her legs and butt. I was told they didn't trim her belly area bc she was moving too much. Not at all what I asked for. I took her home and brushed her myself and so much hair was falling off. I felt like I got robbed paying $150 for legs and butt trim.