15 minute wait for three taquitos when it wasn't very busy (3 cars in front of me, not many parked). The server repeated the order back to me wrong, and I corrected her Then when I got to the window she had messed it up in a different wrong way and asked me to pull up to the door. There was another guy already waiting at the door, so I ended up blocking window traffic anyway. read more

This place honestly is terrible, I got rear ended twice in drive thru twice because they couldn't get my order right & while I'm waiting for what they messed up I got hit & when I got home I had wrong drink both times, I came in here to pick up orders for favor & I listened to the workers talk about how they do everything they can to quit, they mess up people's orders on purpose honestly worst whataburger I've ever been too spend the extra few minutes & go to the el dorado location they will get you right always have read more

Horrible customer service. The blonde girl outside the store should learn manners and how to treat customers. PARK YOUR CAR...THIS IS YOUR ORDER...haven't she learned PLEASE AND THANK YOU?? will never come back. read more

Came with my friends to grab something to eat. Priscilla was taking our orders, she such a nice, sweet lady. Made sure we all had what we wanted. Definitely made my day. read more

I'd give this location zero stars if I could. Don't get me wrong, I love Whataburger, but I will never (underlined if possible) go back to this location. Why? The on duty manager is rude, insulting and is incredibly mean to her employees. She was yelling and cussing at them while I was there with my two sons. I felt sorry for the employees and those waiting know their food. My boys and I eventually got up and left without getting our food. I wasn't going to sit there and listen to her screaming and have my 9 year old think that those actions were acceptable. We went to the Wendy's a few miles away to eat, where everyone was smiling, polite and happy. read more

Slowest "fast food" location on the face of the earth. 25 min for a single chicken sandwich? Not the first time either for that. Update: went back in December of 2016. Employees rude, order wrong. This place still doesn't get it. read more

Yesterday while placing a to go order with a passenger, I was treated very disrespectfully by the young lady giving me my food. She gave me my bag which had 2 meals (a #5 and a #1). She then attempted to close the window, but I said hey I have another order(my passengers). The young lady responded, "it in there." I said, "yes, my meals for y orders are here, but I have a completely different order for..." she shut the window and walked off. A young man, visibly frustrated but clearly understanding what I meant, came to the window with my second order, handed it to me, and immediately closed the window. This restaurant is typically decent with customer service, yet incredibly slow. I will now drive to another location rather than deal with such disrespectful service. read more

Don't believe the hype... they still suck. Drive thru takes forever. Go elsewhere. I ordered a single and a jr meal... took 20 minutes.

Nit a big yelper but absolutely have to get on here to share how consistently disappointing this location is. Will spare the stories but whoever runs this location get it together. read more

It's whataburger.. The food is always fresh but, the customer service and staff is lacking. The staff needs some serious training. The wait at this location drive thru takes forever. read more

Every time this whataburger disappoints. It will be once in a blue moon if there isn't more than a 10 minute wait. Especially night shift. Food is cold and mushy, disappointed for such a long freaking wait. Had to make sure order was correct and it wasn't she forgot the large fry, we only got that and a shake and a honey butter biscuit meal. Shakes were half melted. We waited a solid 25 minutes with one ahead of us. C'mon now. read more

You can't make a trip to Texas without stopping by a Whataburger! It's a dream team of hamburger creation: the perfectly toasted bun, perfect squares of onion so there's one in every bite, tasty meaty patty, and you call it on the condiments. It's complete with a mega-size strawberry shake and onion rings. It's perfection on a bun. read more

Worst place ever. Waited forever for food but it arrived cold. Orders were messed up. The bathrooms were disgusting. Find another Whataburger. read more

Nobody get mad at me, it ain't personal: WHY is Whataburger such a big deal? Maybe I just don't get it, but it seems SUPER average. This review isn't about that though. It's a chain, so I expect it's all the same food-wise. The service here is pretty friendly, but not super professional. It was pretty loud, too, from the staff, which is super weird to me. They keep it fun, I guess. YOU KNOW WHAT THOUGH, the man who was sweeping the floors is SUPER nice and SO friendly and was just a gem. All things considered, I am whelmed. read more

I saw these all over Houston and was wondering if they were any good. It is a chain fast food restaurant. My buddies and I out late one night and this particular location was open late so we figured we would stop by and try it out. Being from HI we had never come across a Whataburger before. Went through the drivethru, and like any dirvethru at 12am it took awhile. Got our food and proceeded to GORGE! We were all pleasantly surprised by how tasty and fatty the food was. read more

This has got to be the slowest fucking whataburger in texas. The only reason it gets 2 stars is because of my respect for whata. I have been sitting in the drive thru for 17 minutes and have only moved up 2 CARS. This seems to be a common occurrence at this location as they always only operate out of one window. I expect the food to be cold by the time I get it as it is every other time I come through here. They're not even busy right now so I don't get it.... read more

Something always goes wrong when I come to this location. Either my order doesn't come out right or it's cold. This time I ordered a double meat whataburger jr. no onions or tomatoes with jalapeños, I got a regular double meat whataburger with onions and tomatoes, no jalapeños and soggy fries. Just great. Next time I'll drive the extra 10 minutes to the El Dorado location. read more

Second time this place has let me down. Went for breakfast today and waited 10 minutes in line to pay. Then i pay and they asked me to move forward and wait because they have no biscuits and id have to wait for a new batch. Another 5 minutes or so waiting...... Wtf. Never again, im done with this place! read more

If this was my first whataburger experience I would have never returned. The food was disgusting. My chophouse or whatever burger sauce tasted sour. One of the workers getting off the clock had her mom and crying baby waiting for her by the cashier. There were ants all over the floor and walls where we were seated. Ugh. I didnt want to touch anything in the bathroom . they had a dead bug chilling on the floor for me to look at while I used the bathroom. read more

This is the one Whataburger that is going to make it their way. Would give the 2 stars but Whataburger is my favorite hamburger fast-food and my finger just would not listen to my brain. I keep coming to this place ordering my burger in the drive though pulling into a parking spot check my order. After checking it proceed inside to have my burger the way I ordered it. No matter how many times I correct the person taking the order it still happens. Mayo, pickles, tamato and ketchup not hard right? Even better is no pickles add jalapenos, yet get pickles. In saying all of this they do correct quickly which I appreciate. I will keep returning and keep checking. Why you ask because it is still WHATABURGER BABY. read more

I am visiting Houston and staying with some friends who recently visited me in Los Angeles. They insisted that we eat here because they wanted me to compare it to In n Out in California. Not even close!! In n Out beats these guys by a long shot. I couldn't find anything special about a Whatsburger. read more

I grew up in south Texas eating Whataburgers long before McDonalds was invented. Moved to California and now can't enjoy them anymore cause there are no franchises here. What a bummer! Best burgers ever! read more

Literally amazing. Jamand and Destiny. Amazing people. I cannot even put into words what they did for our family, it's beyond that. Such amazing people deserving of so much. They deserve so much recognition. Best experience I have ever had, and I go to whataburger 2x a week. read more

This Whataburger is absolutely terrible. I'm so freaking tired of this bs. Missing a large fry made an online order didn't have jalapeño ranch AND DIDNT GIVE ME THE MONEY back for it. read more

Didn't get my kids order right. Asked for ketchup and fruit. Didn't get either. Once my kidnsaw the cookies it was over. Not that challenging to get an order right. read more

Horrible service ! I ordered a double meet with bacon , they just added one meet and the bread was cold and old

Whataburger is my favorite fast food franchise by far. I live nearest to this one and despite repeatedly being disappointed by bad service and cold food, every now and then I tell myself that I'll try it again and maybe it will be different. It never is. Go somewhere else in Clear Lake or drive to Whataburger in League City or Pasadena where they uphold this great Texas company's standards. read more

Always takes FOREVER to get your food from this location. Took them over 10 minutes to take our order (we went inside to order) and over 15 minutes to get our food thereafter. Slowest location and the worst. read more

Easily the worst whataburger in the area. Drive thru almost always takes way too long. Actually had a timer running one visit and hit 20 minutes in line. Then when you actually get your food it's a coin flip whether your order is correct. Just this morning we were not given the hashbrowns for two meals. Kinda scary to think about how much money that gets wasted from missing or wrong items. Go to the one by walmart and Texas roadhouse instead. read more

Old French fries, bad tasting burgers, no sense of urgency in the kitchen. All employees just standing around. They are really slow in everything they do. They have also messed up our order in the past. read more

This place makes the one in cuero look like a speed demon. and that was my prevuius vote for slowest whataburger in Texas. 30 minute wait with only 3 cars in line. read more

I love Whataburger so much but I avoid this location after 5pm. You're going to wait longer no matter what time you go but I have waited close to an hour on multiple occasions in the drive through, all of which were between 5pm-7pm. Before and after those times the wait is bearable but it's honestly quicker to wade through all the traffic on FM 270 and go to the League City Whataburger. read more

This whatabuger wash quick to satisfy with the service and the food quality here. The bathrooms were sanitary and comfortable. Fountain drinks tasted good and it was a 5 start experience. read more

Food was fresh! The onion rings was amazing! The jalapeño peppers ranch was good dip sauce for the onion rings.

Update! This location has their act together now. I left a few unpleasant experiences from here in my last review, but the new management, and new crew are aces. Friendly faces, prompt service and no more "drive-thru purgatory". Food's typical Whataburger goodness. Glad to see this location doing better! read more

Great food, but if "Joe" is working the drive through, you might as well go inside and make tour purchase. You will have to repeat your order several times to him, and if there are people ahead of you in line, it'll take him 15 mins to take your order. read more

Was very disappointed in the Monterey Burger at this location....pretty much slapped together and only meat,cheese and bread???? Won't be going back to THIS Whataburger that is for sure....besides NOT making it right....it took a long time to get it. Disappointed I would have returned the order but too far to go back after I got home and opened it..... read more

Been there a few times, my orders are never right...getting tired of trying to enjoy a meal there.

It's cheap fast food. My custom order was correct, employees were friendly, place was clean enough, and food was decent quality that met my expectations. It's no In N Out or Five Guys though, and I likely won't be back. read more

Many times they have gotten our order wrong. One time my husband went to get fries. The lady gave him cold fries. He asked for fresh fries and she put the fresh fries on top of the old fries. Very unprofessional and lazy. They never get our Order right. There's always something missing and they never give us napkins at least. I get if your tired of your job then give it to someone who will do a better job read more