6 of us Stopped here on 5-14-26 on our way home to Texas after a week in Florida around noon. The men's restroom was locked and unavailable. The young man at the counter was having trouble with opening the cash drawer and left us standing there to go to the drive thru window to ask the manager, a woman, for help. He went back to her twice and finally she came to the counter-never addressed us, was joking with the young man, walked away. The young man then dropped his headset, at which point we walked out, as well as the customer in line behind us after seeing the circus going on behind the counter. Totally ridiculous behavior. We went across the street to Chick Fil A and spent our money there. read more

first the good news: this store was open for lunch on turkey day while I was traveling across the state; the less good news is it's a whataburger :-\ yes, it's clean and orderly with attentive and efficient help without the annoying overhead but it's still whataburger... please understand that there's nothing actually wrong here, I've just never understood the raves and this visit hasn't moved the pointer much. the drinks start at 'big' and go up to 'giant' which may or may not be a good thing (strawberry coke anyone?) fries are normal in appearance but lacking substance; I prefer my taters in tot form or crispy from getting cooked just a little too long. my patti melt was fairly benign, the beef is barely adulterated and tastes of beef; two meats plus onions and cheese between lightly toasted breads. exercise due caution to avoid drippage as the burgers are moist even though they're not terribly fatty; drips are drips though and dry cleaning is inconvenient if not costly. read more

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After 10 minutes standing at the counter waiting to place my order i finally left and found another restaurant with better customer service. I understand if you are busy, but please acknowledge your customer and apologize for the delay. Service has been terrible ever since the company changed ownership. read more

Just got two taquitos. The bacon was nice a crispy and they were stuffed. Staff was friendly and prompt.

This unfortunately is the worst Whataburger I have ever been to and it continues to underperform. They get my son's order wrong every time and it has become a joke. The drink machine continues to be out of order and you have to wait for your drink to be filled from the drive-in window. The staff at the front counter is generally rude and uncaring. They seem to be mad that the customers are there bothering them. I go online to air my gripes on the official site but get no feedback. read more

I am traveling to Alabama. I pulled off the highway to grab a quick bite to eat. Went through the drive thru to order and it to a hour and 15 min before I receive my food! Only three cars were in line and nobody in the lobby .. For this to be considered a fast food place, it was more like a restaurant wait!! Remind you it's 2am and not busy!! The works was just sitting around talking instead of working ! read more

- They never brought the food out for curbside (waited 31 mins after pickup time) - They never picked up the phone at the restaurant either. - I called Corporate and they lied about giving me a refund also. From Whataburgers FAQS: Q: "IVE BEEN WAITING FOR MY CURBSIDE ORDER FOR A WHILE, WHAT DO I DO?" A: "IF YOUVE BEEN WAITING FOR LONGER THAN NORMAL OR PAST YOUR PICKUP TIME FOR YOUR CURBSIDE ORDER, YOU CAN ASK A FAMILY MEMBER FOR AN UPDATE." The above is the wishy washy non committal answer they give. How long is 'LONGER THAN NORMAL'? I waited 31 mins after their ready time. Is a 'family member' a whataburger employee? I could not go in because I just had surgery, so I called the restaurant and they did NOT answer their phone. Good food but go somewhere else when they're busy because they are weak on customer service. read more

Whataburger - Whataburger Corporate email reply denying me a refund for food that they never delivered - Fast Food Near Me - Vicksburg, Mississippi

Had the Texas toast avocado bacon burger and fries and it was fabulous. Service was fast and they were busy. Glad I was able to get in there. read more

I went to whataburger in Vicksburg and I had a decent experience. The toast was not very toasted and the fries were a bit old or maybe overcooked. Overall the store was clean and the employees were nice 3/5 stars for the poor food quality read more

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Very short staffed line wraps around the building Wouldn't go here unless you want to sit in a line for over an hours read more

Renee was very helpful. I ordered and went across the street to get gas. When I came back in Renee was working on something else but she saw me come in so she asked me if I had an online order and I told her I just got gas and came back. I gave her my receipt and she personally walked back there and asked if it was ready and proceeded to go out of her way and make it herself. Renee went above and behind and was very helpful. The place was pretty busy but that didn't stop her from being a superstar. read more

Probably the cleanest Whataburgers and the Manager is so nice and friendly! It is so nice to see smiling faces again and great service! This man has this place running efficiently and perfect. Kerion Williams great job! read more

Whataburger - The Manager doing his dang thang! The right way. - Fast Food Near Me - Vicksburg, Mississippi

This location is straight trash when it comes to service. The workers are young and VERY unprofessional. We sat in drive thru for 30 minutes and eventually pulled up to the window to get someone to take our order. They saw us sitting there but rolled their eyes and continued talking amongst themselves. When someone finally came to the window, we were told they were looking for someone to work the drive thru. To add insult to injury, we were literally watching them wait on customers inside! read more

Awful experience. Filthy restaurant and bathrooms. Inattentive employees who were mostly goofing around. After placing our order, with no one in front of us in line, we waited over 20 minutes. Asked for a manager who just said she had to be in the back doing paperwork and made no apologies. She just said "So, do you want your money back?" We were on a long drive so waited a bit longer. When we inquired again we learned they hadn't even started our order. Got our refund and left after 30 wasted minutes. Not one employee offered a solution or apology. As we were leaving, someone from drive through came in because she had missing food items. She said she had been in the drive through line for an hour! Awful! read more

This Whataburger location was pretty awesome for us passing thru on our trip going back home to Texas. Everything was well stocked, clean, and food really good. The young lady taking my order was incredibly helpful, (sorry, don't know her name), very efficient and quick and got the job done. Gave me everything I asked for/needed Really appreciated her being so kind. We will definitely remember this location on future trips. Thank You Whataburger, Vicksburg, Ms, Halls Ferry location. Compared to the horrible experience at the Whataburger in Monroe, Louisiana, we had on another trip, difference is night and day! read more

Online orders are never ready. Takes 20 minutes to get food after the order has been made and paid for. App says meal ready at 3:15 and the order isn't actually ready until 3:40. read more

There's a reason they have a low star rating, completely rude and NO customer service. Had to continuously repeat our order of a #2 with no veggies and a garden salad.... that's it. We wanted jalapeño ranch and didn't receive it with our food so asked for it again before we left and they through a fit saying we didn't pay for it yet it was charged on our receipt then they just shut the window and walked away so we waited till they came back and then they said well we don't have anymore jalapeño ranch... So you're going to through a fit that we didn't pay for something and then act like it's all fine and dandy when in reality you're out of an item you charged a customer for. read more

We ordered through door dash, and the order was promptly accepted, and the order started. We received our order in about 20 minutes. It was hot and fresh. My husband got the Bacon and Cheese Whataburger and an order of onion rings. The onion rings were crisp without being greasy. The burger was a two-handed burger and very tasty. I ordered the Sweet and Spicy Bacon Burger and fries. The burger was just the right amount of heat mixed in with the sweetness of the sauce. The fries were a bit soggy but still tasty. The sogginess was from being in the bag during delivery. I gave it a 4 star because we didn't actually experience the restaurant, just the food. read more

i asked for a ranch with my order they told me they don't do that anymore it's .43 cent . i don't like that at all i can usally get 2 easily if someone else was at the window read more

This is the WORST Whataburger I've ever been to. I've been here probably 8-10 times (pre and during covid-19) and every single time they've messed up my order. I only keep coming because I love Whataburger and every other Whataburger has amazing customer service. However, the Whataburger at exit 1C in Vicksburg, MS is the complete opposite of the norm. From workers that laugh when they mess up your order to taking forever to prepare the food, I strongly recommend you skip this Whataburger and go somewhere else. To add to this disappointment I ordered a Large Dr. Pepper and I was given a room temperature 12 oz can. No offer of a cup with ice, No apology for not giving me what I order but I'm not surprised with the lack luster service of the Hall's Ferry Whataburger anymore. All in all I would strongly suggest you pick somewhere else to eat if you're in the area. Would give 0 stars if possible read more

Whataburger - The 12 oz room temperature can I got instead of my Large Dr. Pepper (which I paid extra for) - Fast Food Near Me - Vicksburg, Mississippi

Excellent food . Best of all was the friendly employees. They are amazing. Helped me bring our food to the car. Told us about some weather passing through and to be careful . Like dining with old friends. read more

This rating is mostly due to the terribly slow service that we experienced recently on a Wednesday evening. Ordering via drive-thru was easy, but we waited at the window for over 20 minutes for a 2 sandwiches to be done. Meanwhile the line was pilling up behind us.. and customers were leaving because of the wait. Had we not already paid, I would have left and gone to the CFA across the street. Note to self: Don't stop here on future trips to/from Louisiana. read more

The fast food isn't worth the price being paid... the children that work there are rude and every time we pull up in the driveway it always smells last the dumpster... wait time sucks too...ijs read more

I got a triple whataburger and was asked if I want cheese on it. I said yes then get my food, check the receipt and was charged 50 cents per patty with cheese. 1.50 for cheese and they said nothing about extra. Food was pretty good but that was not right. read more

This service suck i ordered online before i got there and the i ordered a medium drink and they gave me a small can but every body else got cups they gave attitude i mean never again read more

OK, let me start with the bad and end with the good. The bad - the person taking our order didn't seem very happy to be there, to say the least. No napkins (it was just past the lunch rush). They were out of tea, which they were working on refilling. The good: The burgers. C'mon, it's a burger joint, and who cares if the server acts like they have a corn-cob shoved up their patoot when you can get good burgers. The fries were crisp. The chocolate shake tasted more like a chocolate malt, and that's not a complaint. The rest of the staff we interacted with were smiling, so that girl at the counter wasn't the rule, but the exception All in all, four stars. Get that girl to smile more. read more

Passing through on our way back home. Needed to stretch our legs so we went inside. This Whataburger was very clean and presentable but with no overpowering cleaning agent smell. Our order came out quickly and everything was correct, hot and fresh. But the real star of the show here is Wanda. She greeted us immediately with a smile and a "good morning". She was friendly and personable as she took our order and, as she handed our food to us, she checked again if we needed any ketchup, etc. While we waited for our order, we observed her helping other customers in her friendly way and she was patient and kind as a woman struggled to find change in her purse and had to run to the car for more money. Good customer service is hard to find anymore but Wanda is a gem! read more

I'm not eating this because of the food or atmosphere which would have gotten a 5 star. Kennadi our cashier was great and you could tell she was learning but had amazing customer skills. However, Rena or Reyna... whoever was manager or shift leader only person not wearing a name tag, was very very unprofessional and then could hear her going to tell everyone else and down play situation and attitude. so sickening to watch people like that not have any self control and then try and make themselves look like the victim. I was so upset. Obviously, there was an issue with a breakfast sandwich being made and not sold prior to us getting there. The manager basically pushing this sandwhich sell I said I'd take it, not realizing the issue... I changed my mind. The register girl being new obviously had to get the manager for help, the manager basically and laughably got an attitude right in front us saying "I don't know how you're going to sell that sandwich, but if you don't it's coming out of your paycheck". Are you freaking kidding me... such trash as manager or whatever she was. Leadership needs to be changed store #879... I can see why you're ratings are so low when staff is being bullied by someone who should never be in that position. Sickening to watch and maybe franchises need to be more involved and make sure staff is taken care of. read more

Food was good. We always stop here on our trips to Alabama. Nothing overly exceptional about the restaurant, but it's Whataburger and cleaner than the ones in Jackson. read more

Tried the chicken bites. Hot, fresh, and tasty. Service was great, young man taking my order was very nice and polite.

The service and food were over the top. Best Whataburger I've been to. Great job guys and gals!!

Great service, and the food was wonderful! I promise I will be back. Never even knew spicy ketchup existed until now. Fries were fresh, and the bathrooms were pretty clean. Keep up the good work! read more

Whataburger - Fast Food Near Me - Vicksburg, Mississippi

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Ordered 50 biscuits and sausage on short notice for breakfast event and these folks were great! Thanks for going the extra mile!!!

12:25 placed order and they told me to pull in the right lane 12:28 female came out and got my debit card and said she would bring it right back 12:33 male brought order out and debit card and I asked for my receipt 12:35 he came out and told me the ticket thing is messed up 12:38 I called on the phone 12:42 Female came out and told me the receipt printed on the other register and it is difficult to find my particular order 12:44 male came out and told me he needed the ticket off the bag to pull up the receipt and as he walked back inside he said "all this for a receipt " 12:45 brought out my receipt You shouldn't have people walking off with someone's debit card and passing it around and why is it unacceptable to want a receipt when you make a purchase? This is me being very polite about the situation. Know that I will never do business here again. read more

Worst whataburger ever employee are booty and can't get a simple order right would not stop to eat there unless you want something to complain about read more

No. No . No!!!!! Yes, I ate car takeout this week. The day was going too quickly, I was on my way to a funeral (9 hours r/t) and I needed something. Those ads that play for Whataburger reminded me of being a kid in mid-town back in the day and meeting boys to share the food and drinks. It was so yummy and the commercials are fabulous! It reminds me of the old Wonder Bread commercials that had me convinced that if I ate white processed bread I would grow overnight. So, I pulled in. They never let you look at the "menu" so I ordered a grilled chicken something sandwich. The service was excellent and the people oh-so-nice, I really like nice people. The food was fairly prompt and fresh. OK - It was drive-thru grub and nothing but filler. The folks took very good care of me. Will I be back? Only if I have to go into Mississippi Country for another funeral. Was the $4.59 worth it? Yes. read more

Whataburger out of BEEF and no salads!Their franchise should be yanked. There are no apologies, no signs posted. Staff is noncommittal.

Ordered a jalapeño cheese burger. Gave us everything but didn't have a patty!!! This was all after waiting in the drive through for 35 minutes. We were so excited to find a Whataburger outside of TX and not far off our route. Never giving this location our money again. read more

Whataburger - Burger without burger... - Fast Food Near Me - Vicksburg, Mississippi

Chain burger joint and not even a good one. Burger marginal and not great fries. Not impressed. Would rather eat Mickie D's read more

Whataburger - Fast Food Near Me - Vicksburg, Mississippi

Fantastic.. We need Whattaburger in California! Great burgers, warm smiling people, clean open and delightful Chedderburger is to die for! I'll be back often... read more