I have gotten my order mixed up three times in a row now. The first two times i figured it was because I went through the drive-through window. To lessen the risk of a error in ordering, I went inside to place my order. I double checked that the cashier placed the correct order and even looked over my receipt when my order was ready. Still messed up. I called and they're super apologetic and blamed the blameless cashier. I will not go here again, which is a shame because I've not had this experience with any other location. read more

Worst Whataburger ever! Over cooked dry chewy not worth 6.00. Never go there. I would never recommend.

Pass on this location. I had fond memories of Whataburger in Texas and this wasn't it. The food was fine, but the customer service sucked. I'm from an area that doesn't have Whataburger, but again: fond memories from Texas and so I figured it was a viable option for lunch. It wasn't. The employees were slow, didn't want to explain anything to this Whataburger novice. They rushed me through and... Now I'm not so sure about Whataburger. Whataburger is notoriously overpriced, but with adequate customer service it's worth it. With terrible customer service, it's definitely not. read more

This isn't about the employees. They were great. This is about 3 tiny chicken strips(a la carte) that cost me $4.33. Each strip was barely three inches long. The width of the box is five inches long. If each strip were 5" long each, then that would have been ok. But 3"? ... And to pay over $4 for that? ... NO ! Never again. read more

Great everything fresh and hot right on time friendly employees clean restaurant and bathrooms even gave us a couple of coupons for a free whataburger on our next visit read more

Fantastic food, service and prices! This location consistently provides freshly made food with short wait times even during their peak busy hours. Hats off the the crew and management here for keeping our bellies full and putting big smiles on our satisfied faces! Thank you! read more

Whataburger - the front of a fast food restaurant - Burgers Near Me - Tucson, Arizona

First time coming here. The burger and fries were cold. They got my order wrong and told me to go to drive thru waiting area. For additional 10 minutes. read more

Whataburger - Fries - Burgers Near Me - Tucson, Arizona

If you want to get overcharged and have your order take 20 minutes after you place it, come to this whataburger. The cashier "Maite" overcharged me $3.00. Whataburger has gone way down in service and quality. read more

Just today 1-19-21 with order #138571 we ordered a DBL with cheese and jalapeños and a 3 PC chicken tenders and we've been coming here for decades or shortly after it opened and goodness if the food is gonna be this yuk and cold just stop selling it. The burger was ice cold and the buns had the stiffness of days old bread and the fries with the chicken tenders went straight to the trash. Come on guys you've always done much better than this read more

Let me just say I ordered in a hurry and wasn't even sure what to get. I remember this place from my childhood but haven't really had it much as an adult. My first impression pulling the burger from the bag was how heavy and thick it was for a single patty burger. I got the bacon cheeseburger. I have never had a burger look more like it was made for a TV ad. Picture perfect. Juicy. Delicious. Wonderful toppings. The bacon and lettuce are crispy. The tomatoes red and juicy and 3 slices! The service was fast and friendly. I will definitely be returning. read more

Whataburger - Bacon cheeseburger - Burgers Near Me - Tucson, Arizona

Omg! I love their spicy chicken sandwiches! They are so delicious! I go there all the time for them! Onion rings and French fries are also super delicious! I could never live without this place! read more

Great fast food. Hit the spot when had late nights craving. The spicy ketchup added another level to the French fries. Had the mushroom burger. Huge beef patties. read more

Awful. Was really excited to try Whataburger for the first time. When I got to my hotel (3.3 miles away) the burger was ICE COLD as were the fries. I STUPIDLY popped it in the microwave for about 10-15 seconds... and now I've puked 3 times after consuming less than half of the meal. Absolutely atrocious. My stomach is in SO MUCH PAIN. Not cool. read more

So I went through and got a burger. Took it home only to find halfway through a 4 inch long black hair in my burger. (Gross) but things happen. So I called and let them know, the manager at the time Richard was super friendly and apologized and told me to come back through and they would replace the entire meal no charge. I came back through and the worker there was very rude, almost acting as if I was lying even though I provided the managers name and the receipt and told me she would not replace the meal but just the sandwich, I told her that was fine. I pulled out cash to see if I could purchase some fries with my burger and she slammed the window in my face before I could even finish talking. Very rude and disrespectful, some people shouldn't be working customer service clearly. read more

They need less socializing more focus on what the customer ask. There was only one car ahead of me but I had to turn the engine off for waiting so long. This was last night about 7:00 PM. Something is going on for the wait is so long. The patty was lukewarm. We had asked our meat be medium rare and the reply was that it was not a restaurant for that request. Other burger places do cook to the customer preference. I think her reply was unprofessional. read more

Went through the Drive thru and ordered 34.00 of food. Part of the order was two kids chicken meals which were both cold and dry the fries were just as cold. The only thing that tasted half way like the "Old Whataburger were the onion rings. I can't say enough about how bad fast food burgers places have become. My sister said that Whataburger was always a hit so we tried it! Sorry sister not this time. I called and after trying 4 times someone finally answered and we were told to take the food back we were already home and was not worth returning. Doubt that I will ever return. read more

This ain't it chief, I was excited to find a whataburger outside of Texas but disappointed when I had to put together my own buffalo ranch chicken strip sandwich :/ read more

Ate here today. First time at this chain. Didn't like that ketchup and napkins were brought out on a tray to limit consumption. The grilled chicken sandwich was bland. My kids burger was dried out and crispy at the edges. The chocolate milkshake I had was the best part of the meal. The place was packed and the Christmas music was on repeat. The toy in the kids meal was simply stickers of their food and didn't interest my children in the slightest. read more

First time trying Whataburger and I gotta say, it might be better than In-N-Out and I'm from LA! Friendly window service even during late night. I ordered the #1 with Vanilla Malt--the malt is to die for, it's so much better than Vanilla Milkshake anywhere I've ever had! They did forget to give me apple slices though so that was kinda disappointing. read more

I've only had Whataburger a few times and really enjoyed it. However, I came to this location recently and it really changed my mind. My burger was cold from the moment i got it as well as my cheese that i paid extra for was not even MELTED, it was literally a cold slice of cheese on my burger, ew. To top things off, my fries were cold and when I asked for sauce they told me to sit down and wait until an employee brought it out to me?? There was also a couple mosquitos and a moth flying around the tables....not a good experience at all. not sure if all locations are like this though. read more

Rude workers. Very disconnected from working with the public. Even the manager is rude. And made excuses for the time delay. Again marginal food. Same as other locations. Just bad management at these restaurants. read more

A few days ago my mom ordered a breaded chicken sandwich. After taking 2 bites she realized it was RAW CHICKEN. After being sick for hours, they went back to get a refund, and WHATABURGER employees didn't take any responsibility and said "usually it takes about 24 hours to get sick," meaning this has happened before?? She was sick for days, DO NOT GO TO WHATABURGER. read more

Whataburger - RAW CHICKEN - Burgers Near Me - Tucson, Arizona

I went to the new park Ave location submitted bar code for free whataburger and order mushroom burger. I was charged for the whataburger told them and even though I submitted bar code I was told I have to tell them in advance yet she scan code before Total it up. Also the mushroom burger tasted terrible. Won't be going back. read more

1430 W River Rd the manager was the rudest lady i have ever delt with. when they got my order wrong at the drive through, she tried to make it sound like i ordered a different burger. in hopes of getting a more expensive one for the same price. i ordered a double meat with cheese just the hamburger. and they argued with me that i ordered some kind of jr meal with a large drink even asked if i ordered it at the speaker like i just drove past it and did not order. it's not my fault they cannot get the order right and do not listen to what they are told. read more

I usually like Whataburger, but this location isn't very good about getting your order right. Many times I have gotten half way home, and realized they shorted me an item or two. Then I started counting the number of items to make sure I have the right amount, only to find, that instead of a burger, they gave me a chicken sandwich or something else. I always order gravy with my chicken strip meal, but several times I have found ranch or ketchup in the box when I get home. You seriously have to open and unwrap each item to make sure you get what you ordered. I would say they get it right less than 50% of the time. ^__^ I don't seem to have this problem at other locations. read more

I was today years old when I realized Whataburger really meant what...a...burger and boy what a burger, delicious!! All right no more fucking around First things first they harassed me for no being signed up for the rewards program that I didn't even know existed.then I asked for sprite and they fuck it up!like how the heck do you ruin sprite(morons)and last but not least they charge me 35 cents for ranch BULLSHIT! That's my little rant but all in all great food really recommend read more

We're from California but constantly travel out to Tucson since my dad grew up here & thanks to him we have to satisfy our Whataburger craving every time! This specific establishment happens to be open late so we stop in. Right away we are greeted by their cashier who is delightful throughout the whole ordering process. A few minutes pass as we sit & wait for our food, no big deal, & the gentleman who was behind the counter comes over to explain that they had to make a fresh batch of chicken for my Buffalo Ranch Chicken Strip Sandwich so it'd be a bit longer. On top of that, he offered a comped side of fries for the trouble despite it being no trouble at all! When we got our food it was delicious as usual & it honestly didn't take that much longer. The extra effort of keeping us informed & then going the extra mile for a small inconvenience just really impressed us all. I felt that they were so attentive I immediately went to their online survey to compliment them on such a pleasant customer service & dining experience. read more

This place WAS the best, recently, under new management, it's turned to crap, bad crap. On FOUR occasions now I've had burned un edible food. Spoke with manager once, she's clueless and tells me she's been sent there to "fix" the place. Sorry kiddo, you've DESTROYED it. I'll be eating whataburger when working out of town, I'm done with it in Tucson, it's clear there's no oversight. read more

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If you want a great hamburger, this is the best. All the employees are very courteous and clean. One hamburger place that serves American Beef. Their tables are always cleaned and sanitized. Great place to eat. Their Breakfast are great too.........R read more

Omg I swear they are as slow as it gets here at 3am! Been stuck in the drive thru line for about 20 minutes now just waiting for people to get their food. Omg! Let's go what a burger! read more

Order an egg and cheese biscuit, u get egg and cheese in hamburger buns and it taste like McDonald's nasty ass shit. read more

Whataburger - Wtf is this - Burgers Near Me - Tucson, Arizona

I wouldn't even give this place 1 star if it were possible. It deserves nothing more than this horrible review. My girlfriend went here around 12am as we had been gone all day and had not eaten. We were looking for something open late and thought we would give Whataburger a try. This place should be more appropriately called "WhatTheFuckIsThisBurger". They almost forgot the drinks. And when handed one of the cups, there was a huge hole in the side near the top that made sticky pop go all over the car and her. She didn't realize the hole in the cup until she felt the cold wet contents leaking out into the car seat when she drove away. When given the 2 bags of food, she checked the receipt because it looked wrong, and it was. They taped the wrong receipt to the bag making her believe that she received the wrong order. When she went to grab one of the burgers to double check it, it was hardly wrapped up and the burger toppings went all over her and the car. Do they not put condiments on the burgers to make the toppings stay in place? No, dry as a bone. The bag was ripped, the burgers weren't wrapped, the fries were cold, there was a giant hole in the cup. First time here and will DEFINITELY be the last. I wouldn't send my worst enemy here. What a pathetic excuse for a restaurant. And no, I'm not one of those people that only write negative reviews, this has to be said. read more

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My husband and I eat at Whataburger whenever we can while traveling. This Whataburger consistently has the best employees. The whole crew works hard to "please" in a service industry that is mostly lacking. The 'loyalty program' is nice too. read more

I was planning on going to In N Out but something changed my mind and I came here instead. First let me tell you what made my experience 5 stars was not just the food but the service as well. Nick was very cheerful, enthusiastic and kind in both taking my order and delivering it to my table. The food, per usual, exceeded my expectations and the fries simply put all other fast food places to shame. When leaving my friend and I thanked Nick for wonderful service and he so humbly thanked us. Will be returning soon and frequently. read more

Had a salad dressing was outdated vinegar in dressing burned my mouth told workers and they basically said oh what date is on it. Hum oh. Will not eat here again. read more

Don't waste your time and money here. Drive a bit more west on River road to Serial Grillers in the Bashas market area for much better food and service. read more

The employees are never pleasant and orders are frequently incorrect. Sometimes the food is tasty and sometimes you get an ice cold cinnamon roll. I only imagine people come here for the close proximity and late hours because that's why I do it. read more

Never really was a fan of Whataburger until now. Been about 6 times now always getting the Green Chili Burger and yes I must admit it can be inconsistent at times. Overall it is a pretty big burger and helps my green chili burger fix, worth a try! Tip - Add Bacon!!! read more

Whataburger - Green chili double cheese burger, ADD bacon! - Burgers Near Me - Tucson, Arizona

Been going to this place for quite some time now & the service is going downhill. Mostly the cashiers. The past 3 times they took down the order wrong and when we went back to fix they were very rude about THEIR mistake. Also a burger we got had a bunch of extra condiments we specifically asked not to put on, so when we asked for a new one they simply took it back, whipped the toppings off with god only knows what & then simply gave it back & said "here's your fixed burger" I won't be returning anytime soon, management simply does not care. read more

Horrible food. Young rude staff. I'll never eat here again. Awful customer service and very old tasting food.