Worst service on earth possible. 7:28 pm and I waited in line for 32 minutes for a kids meal and a #1 after dealing with attitude from teenagers order was incomplete and never received drinks. This is why Chick-fil-A will always win. Such a disappointment read more

Love this location! Employees are always friendly, service is usually super fast considering both lines are usually packed and the food is usually great! I've been here countless times and only had my order wrong like twice. You can always rely on Whataburger for your 2am cravings read more

How do you forget the onions on a patty melt? Criminal level incompetence. Meat, cheese, bread, sauce, onions. 5 items.

I am so fed up with poor service!! I ordered a grilled chicken salad. When it was delivered I asked the girl for an extra ranch dressing... " sure, no problem...". 10 minutes later no ranch dressing, no staff circulating in the dining room. This is totally pathetic!!! DO NOT EAT HERE!! read more

Gallons of patience needed! Soooo slow!!!!Is the worst whataburger I ever went to. Avoid this whataburger for as long as you can!No wonder it's not that popular.Then one time we ordered a cheeseburger and then all we got was two bare buns!!!!Terrible! read more

Ordereda pancake breakfast platter and lucky I checked the order because there were NO PANCAKES in the dish. Wife pulled up front and took them like a full 10min to get us our pancakes. read more

"Open 24 hours" "these doors to remain unlocked during business hours" yet the doors are locked at 12am....

Awesome friendly and super fast service! We came with a big baseball group and it was great! Recommend this spot instead of the other chains around this area read more

This Whataburger is literally the best! I get my dog a plain burger every year for her birthday (weird I know) and this year went to Whataburger for it. The lady taking my order came out with sunglasses for the birthday pup! It was so sweet and it really made my day. And as always, the burgers were delicious! read more

Whataburger - Birthday dog - Burgers Near Me - Spring Branch, Texas

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I came here after not receiving any service at the Schlotzsky's next door, expecting great service since most Whataburger locations have it together. I walked in and waited at the counter for five minutes, the workers saw me standing there but did not come out from the kitchen or even say "Be right with you!" When we finally had our order taken, the worker did not greet us, and had little knowledge of food items. I then got myself a sweet tea, which was watery and old. Like sugar water. I sat down and waited 16 minutes for a chicken strip meal, which was cold. And throughout all of this, I could hear and see the workers in the kitchen yelling, cursing, throwing things, and hitting each other. read more

First a qualifier, the food was fine, it is the typical great burger etc. However, the service was subpar. The place was fuller than I have ever seen it. The line to order was literally out the door. They have 3 registers to accommodate a large crowd. How many do they have open? You got it, one. And the person that was at that register was in her own world. No one seemed at all concerned about having all those people standing in line forever (it was 10 minutes for us). People were getting out of line to grab a table (they were becoming scarce) while someone else ordered. The line was slow enough that the person behind us would not have finished ordering before we would have finished our meal, it was that slow. We finally got to the counter and I mentioned to her about the empty registers and people out the door, just an apologetic smile is all I got. The finally opened a second register once the line got shorter. It's a shame that they did not recognize the need for more help up front wihtout a customer pointing it out. read more

WOW!!!!! I ordered a number 1 with cheese Nd jalapeños, I get all the back to work and I am a nurse who seldom gets to eat lunch and I got a crappy #1 with no pickles, no onions, no jalapeños and mayonnaise......DISGUSTING!!!! WHATABURGER YALL ARE STARVING THIS NURSE WITH TWO MAJOR MESS UPS IN A WEEK!!!!!!!! read more

The service here is absolutely impeccable!! I loved the service and the food was absolutely amazing! The quality was up to my expectations and just astonishing. The person who gave me my order, Isaac I believe, was extremely handsome and such a great person. He made me feel so welcomed and so comfortable. He deserves a pay raise in my opinion! read more

They Reheated a whatacatch so it tasted burned. Onion rings not hot. I gave it back. They laughed about it. Kiss my ass whataburger. Won't be back until there is adult supervision. read more

Got a burger with no cheese and drove home and it had all the cheese on it!! Even the ticket said no cheese!! I don't understand how hard this is!! Just wasted $16 on a meal that I can't eat due to being lactose intolerant!! Thanks Whataburger!! read more

Whataburger - Burgers Near Me - Spring Branch, Texas

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Very fast service, just make sure u go there in the day bc the night staff always mess up my orders.

I went inside just now, no one greeted me l-waited paitienly then left. I LOVED this location what happened????

Never give me my Fanta I was mad and devastated but very good food thanks and not hope you listen next time because you actually never do

I wanted to say I am extremely satisfied with this location!!! I had placed an order for 2pm and called them when I was in stop and go traffic at 1:40 to explain the situation. When I arrived over an hour later my food was fresh and hot. I am very satisfied and happy with the services provided by the manager read more

Do you like raw chicken and stale fries? Then this whataburger is for you!!!! Seriously though it's a shame. I love whataburger and was thrilled when we got a local one. However typically I'm served soggy stale fries. The second to last time we visited I even asked the guy that brought the food if I could have fresher fries and he just outright told me "No". The last time we went, and it will be the LAST TIME I EVER EAT HERE. My son was given an undercooked piece of chicken in his sandwich, to the point that it was raw and slimy. I spoke to the manager, he offered a refund and was apologetic. He then took my information claiming someone from corporate would call to see if my son or I got food poisoning (I had a bite of the sandwich, that's when I discovered it was raw). No one called. We both had food poisoning about 24 hours later , which if you've never had is one of the worst experiences ever. If I could I'd give it 0 stars. NEVER EAT HERE. read more

I have eaten at probably 50 to 60 different Whataburgers in different cities and this one is by far the worst. There "getting it right" is about 30%. In one week order the #2 meal no fries, tonight Feb 1 # 1 meal no cheese (#1 with cheese no tomatoes) guess what no cheese. Last week wife order #1 w/cheese only mayo ketchup onions--completely the opposite everything else but what was ordered. Now you ask why do you go back well I like Whataburger and its close but they really need to increase their training and maybe look at new managers read more

During the day this place is great, but there's always a guy there at night that takes the orders that's always rude as hell, and rushes you through the entire process of ordering. read more

Ted is very rude. Came thru here at 6:14:33 on 2/14/2017. As we sit in the second lane and wait for our order 519754 we noticed about 5 vehicles in lane 1 hit the wind and leave and after the 8th vehicle i decided to go in as myw friend and i grew tired of waiting. I go in to be only greeted with hostility. The manager on dute is a man by the name of Ted is very rude and unorganized. I was simply curious as to the length of time on my order. The cameras will show i cane in around 6:35. Again thoes of you who know me and read my reviews know i am a disabled vet and treat everyone with respect. read more

We love our Whataburger and have had nothing but good experiences here. Friendly people, clean dining area, and delicious burgers. We stop by once a week. read more

Whataburger is a favorite! It is a welcome home flavor. This restaurant is a first for our area as it offers 24 service. Anytime is a good time for whataburger! Burgers and shakes and complete fountain drinks. read more

Hamburgers nice and fresh You can tell a difference. Plus the way you want them !! nice and crispy Fast and friendly service read more

So happy to see more businesses coming to the area and especially one that's open 24-hours. The staff have been very friendly in the drive-thru and Whataburger is one of my favorite fast food places!! read more

Slow drive thru. As we are relatively local, we have been here about 5 times. Our order has been wrong every time. Definitely our last resort, but sometimes nothing else is open as late!! read more

Fast food, just what you'd expect. Above average flavor and quality than other chains.

Love our whataburger! Clean, friendly staff, awesome food. It was a great new addition to our little town. I love the chicken tenders, honey butter chicken biscuit, BBQ chicken sandwich and the egg and cheese biscuit. But everything is good. Spicy ketchup is great for people who like to switch it up a little. Yummy ! read more

Probably ONE OF THE WORST whataburger's i have ever been to. I ordered literally a number 1. Cheese. Mayo and ketchup ONLY. Not only do I get my burger with everything I didn't want in it. But it's cold. I live 3 min away!!!!! Will never be returning to this one. I'd rather drive into town to get my fix. read more

The worst Whataburger ever. Needs new management and workers. We have been several times and they have gotten an order right. How are is it to understand #1 from #2 or 7 from 11. Other burger joints in town not this one read more

Much better now, their staff is very friendly and fast! So glad I'm updated this. I love whataburger!

Arrived at 2:00 pm, not busy. Ordered dine in and went to get drinks. Absolutely no sweet tea in either of two containers and fountain drink mat was so sticky our feet kept sticking to the floor once we moved away. Asked for manager on duty, Alexia Ureste, and told her we needed sweet tea and that the floor mat needed cleaning. No apology whatsoever, no "I'll get both taken care of" just turned around and headed back into kitchen. After our food arrived and no tea, I went up to ask for a refund. Manager Ureste came out and refunded our money and I told her I was pretty sure Whatabuger trained managers to apologize to customers regardless of the problem. She informed me that she did not apologize because she felt I had been rude to her. I guess calling substandard conditions to the manager's attention constitutes rudeness on the part of the customer. Ms. Ureste is definitely not up to Whataburger standards for even entry level management. read more

Lately service and food has been subpar. Tea was disgusting tasted 2 days old, fries we're cold and old tasting, and the onion rings were overcooked. We usually love whataburger, but this location is not great. read more

This is a pretty good Whataburger. The service and food has usually been pretty good, and it seems to be pretty clean. My only beef (pun intended), is in regards to the chicken tenders; sometimes they seem like they're mostly batter with a little teeny bit of chicken inside the batter. read more

I like what-a-burger don't get me wrong but this place is slow. Waited over 35 minutes in a line of 2 vehicles in front of me. Never would have thought that a fast food place would be this long. Customer service just isn't what it used to be. read more

Great location, 24-hr service, amazing customer service. My Junior sized Monterrey Melt meal was filling and delicious. Fries were fresh and hot, and go perfectly with the spicy ketchup. With easy access to HWY 46 @ HWY 281, this place is a convenient stop! read more

I am normally a fan of whataburger but the last several times I have eaten at this one the fries (best part of the meal for me) have been cold and stale. With so many fast food joints close by me I will definitely be taking my business elsewhere. read more

Taste delicious as always but the only complaint I have about this whataburger is that it takes too long sometimes. I've waited forever there even when there wasn't a lot of people. Good food though, clean and good friendly staff read more