The cashier named Tristan welcomed us as we walked in and he was very friendly and polite when he took our order. The manager Tabitha brought our order out in no time and it was hot and freshly made. She checked on customers several times as did Tristan. The restaurant was very clean in both the lobby and the restroom areas. As soon as customers left the tables were cleaned and sanitized. This is our favorite Whataburger because of the service we receive. THANK YOU TABITHA and TRISTAN. See you next time. read more

The food was great! The service was wonderful. It was great eating here. I haven't had Whataburger is many years. So good! read more

Whataburger - Medium drink - Burgers Near Me - Spring Branch, Texas

The last five times we've gone here we don't get our entire order, they just can't seem to check their orders before they send them out the window, sick of paying for stuff and not getting it, next time I will sit in line and check order before pulling away this is ridiculous read more

We dropped in after a really long day and we greeted with a smile. Our food was hot fresh and came out quickly. The mix of 2000s hits didn't hurt either, my husband and I kept singing along while eating lol. A great late night dinner for this family. read more

The food is usually consistent across stores in the area, no issues. But this location has a high employee turnover rate and there's constantly new employees, which makes what you order versus what you receive is a coin toss. We don't usually dine-in, otherwise I would've raised an issue there; the drink mix was out and the two Dr Peppers I ordered were basically clear and both kids meals were missing half the food. read more

We love this Whataburger and they always get our order correct, and fast! But today they SURPASSED our expectations! After two different drivers from Grubhub decided to drop our order, this Whataburger location had an employee deliver it to our house! We have another Whataburger that is closer to our house, but we always have, and will now CONTINUE driving the extra miles to this location! Thank y'all!!! read more

Food was good. Jalapeño & cheese burger, No.4 was an excellent addition to the menu. Onion rings outstanding, just wish there was more in an order. Service was good. I understand new employees need a little assistance. Opportunity to improve-don't be afraid to ask for assistance. read more

Sour scent all throughout. Took forever to get served, and there were only two people in the dining area. Fries were greasy.

We went late one night and had a couple mistakes on our order. My husband called and Tabitha answered. She was so kind and apologetic. She immediately offered us replacement meals and had us take down her name. A couple nights later we went back - Tabitha greeted us so sweetly, immediately took care of us, and went above and beyond. It truly makes all the difference having management like that on a team. Give that girl a raise! After we got home, I opened the bag and found a whole bunch of sweets. Truly awesome. read more

Whataburger - a variety of snacks and drinks - Burgers Near Me - Spring Branch, Texas

The drive thru is a joke and inside is a danger. The floors inside are wet and I told manager and he just told someone to make sure there's wet floor signs out. Piss poor leadership. HOW ABOUT A FUCKING MOP! Older couple walked in and I warned them, they said AGAIN! They it was like that last week too. Management is waiting to be sued. Right on, if you got the money I guess you can play games with peoples, will they or won't they fall. Good luck. If anyone falls, contact me as a witness! read more

U buy a kids meal and they forgot to add the food except a freaking cookie. Whatafnmess!!!

Went to whataburger for fries - saw the new Mexican hot chocolate coffee and ordered one. restaurant accidentally made us a hot chocolate shake- upon requesting the coffee Michael (manager?) immediately said he would make us fresh coffee and within a couple of minutes had a coffee out with cream. He handled the situation so well and very professionally. Definitely will get my repeat business at this Whataburger! read more

I've been a big fan of Whataburger for so many years I can't even remember but I'm not very happy at all about this order. When I drop $23 for a meal at a "fast food" joint I most certainly expect more than 1/2 a container of Onion Rings, especially when I pay $4 for them compared to the overfilled french fries at just $3. I'm so disappointed. I understand food costs but come on, I can get a huge basket for 5/6.00 at the nicer restaurant down the street which is where I'm going from now on. read more

Whataburger - Burgers Near Me - Spring Branch, Texas

Horrible. We stood in line ten minutes behind two HS girls who took forever deciding what to order. At least six or more employees walked around the registers, talked, but never offered to help us. Our adult special needs daughter almost had a meltdown. When we finally got up to the register, the cashier left and was gone for several minutes. Everyone in line behind us left when we did. Boo. Bad service. read more

22 minute wait in the drive-thru before I called and asked for a refund because I was late to a meeting. Manager didn't offer any assistance. read more

Such a sad day for my whataburger self. I was driving back from New Braunfels and was craving a large sweet tea. Then, at the last minute I went ahead and got the number one meal. Here's my first mistake: I didn't check my sandwich immediately. I didn't start eating my sandwich until I was outside of Boerne... insert twenty minutes later. My sandwich had said plain on the outside, but clearly it had everything on it. Super disappointed. I was already twenty minutes away and didn't want to drive back. I only eat my burgers with meat and cheese so you can see my dissatisfaction. read more

#5 - Whataburger with bacon and cheese - best burger on the planet. Great fries, great big drinks. What's not to love?

**SNOWMAGEDDON 2021** When the power and water was out through most of the city due to the extreme cold. Whataburger was opening back up for business. God Bless Whataburger #TheOrange&WhiteTempleOfBurgers. The drive thru was quite busy but moved at a fast pace, no pun intended lol. They had a Team Lead "Cassandra" advising all the customers about the limited menu, "No tomatoes or lettuce today", I replied with "oh no! No veggies? My burger will be ruined." Of course I jest lol but I was happy and thankful that they took the initiative to have a representative tell it's customers the issue face to face, instead of finding out at the mic. Well done, Whataburger. read more

Always open your wrappers and throughly check your food before you leave the parking lot because these people can't even get the simplest things correct. The service is generally pretty terrible and the way they move people through the drive through is ridiculous. Hands down, the worst whataburger I've ever been to. read more

Whataburger - Burgers Near Me - Spring Branch, Texas

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Have you had the new Buffalo Ranch Chicken sandwich? I think I'm addicted to it. It has 3 chicken strips, creamy ranch, Monterey Jack cheese, and spicy sauce. I think the spicy is caused by tons of Tabasco sauce. Don't know for sure, but I think that's what I taste. I do know that it makes me sweat - always a good sign when eating some type of spice. I don't know how long they will have this sandwich, but you know I'll be back for another one. It will be real soon. read more

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So this is the second time I got chicken like this... it was under cooked to the point where I got sick. read more

Whataburger - You can see the whole layer of uncooked chicken. - Burgers Near Me - Spring Branch, Texas

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Love my local Whataburger!!! Great service and food! I had a fun idea to make a birthday banner for my brother who loves Whataburger SO much. So I went through the drive through and of course ordered a meal before I asked if I could have some extra French fry holders to make my banner. The manager was so kind about it. My brother loved the banner and it really added a special touch to his Whatabirthday!!! read more

Whataburger - Burgers Near Me - Spring Branch, Texas

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I love it, I go to it almost every weekend with my family they do make some mistakes here and there but we keep coming back for more.

What can say that hasn't been mentioned before? The Texas iconic burger! Great pickup burger!!!

30 mins in the drive through. When food was brought out it was cold because they waited for the 4 meals behind us to be ready to bring them out at one time. Highly efficient, but at the cost of quality food and experience read more

Really pretty exterior building that's well kept, the line was a little long but moved fairly fast so I could make it in time to the river. Ordered the breakfast BOB and it honestly it came wrapped and prepared beautifully and the two girls at the window were super nice which just made my morning! Recommend coming to this whataburger if you're in the area. read more

Whataburger - Bacon Breakfast on a Bun - Burgers Near Me - Spring Branch, Texas

This is the second time I've been to this Whataburger. I went to the take out the first time and waited about an hour. This time I thought I'd try the drive through. HUGE mistake. The service at this restaurant is like none I've ever experienced. Everyone was flaming mad on both occasions. If I could have gotten out of the drive through I would have. NO ONE. Is getting their food. 31 minutes in the drive through so far and still no food!!!! read more

I am a calm and passive guy but when I walked into this whataburger. I ordered my food and I asked a slice of cheese on my burger and the cashier did not add the cheese. Which I'm okay with it was my fault before she submitted my order. But really makes me upset I get my food the girl did not ask me if I wanted condiments or anything. But the people in front of me they asked for condiments and she gave them condiments. They did not check on me and they were to busy laughing and clapping glib the back. I will never come here again. Probably go to Culver's instead for now on. Even though it's 30 mins away from I rather waste my gas and time before coming here again read more

Why did I get a sausage tequito that smelled like fish...clean your grills and your oils

Their new white chocolate raspberry shake is delicious. It was the best shake I have ever had.

People working their were absolutely horrible and mean. I stood in line for so long I was about to go to a new restaurant.

They bully pregnant women. I waited in the drive through line over 25 minutes. I politely asked the boy serving the outside lane to "please check on my order." He played nice and gave me my food. Opened the whatachicken to find the bun half on (stuck that way because of the cheese) and Mayo intentionally put on the outside of the burger covering everything. It was nasty. They also intentionally over salted the fries making them inedible. They wasted my time, money, and were just rude for no reason. When I complained to the manager all I got was an "okay". 100% do not recommend whataburger and I'm done ever giving them my money. Disappointed people sink so low over a simple and polite question. read more

The double cheeseburger with bacon is great here. The chicken strips with ranch sauce is good too. Try the garden salad as side.great any night. The shakes are very filling. I recommend chocolate read more

Five people we ordered the same meal but got different drinks. They TOTALLY messed up our drinks. It wasn't even busy here in the dining area. Absolutely no service whatsoever. I love this franchise, but this one is a disgrace! read more

They mess up my order EVERY SINGLE TIME! I finally am fed up enough to leave a review because my goodness how can you charge me extra then give me less food, EVERY TIME! I'm going to start checking my entire bag before moving from that window. It's that bad now! read more

Gave this a 5 star even though order was not perfect. Manager took time on a very busy evening to check and take care of us. Drive thru and inside had steady stream of customers. Staff was busy and courteous. We had Dr. Pepper shakes which the boys (12, 9, and 6) enjoyed. Patty Melt was delicious according to 12 year old. Chicken strips were ordered by the oldest and youngest in our party and they said they were good. Two others had burgers....always a great choice at Whataburger! There were 5 of us and the young man taking orders was friendly and patient. One of the burgers should have been double meat and one of the cookies was missing from a kid's meal but all was taken care of and we were happy with service we received. No one left hungry or dissatisfied with food choices. Again, thank you to the manager and staff at this Whataburger! Great job for the amount of customers you had on the evening of 1/24/2023. read more

It was horrible are food was cold and there were lots of sketch workers one of the workers was eating the fries in the back!

Skipped in the drive thru 3 time and was told to "hold on" by DEEDEE rude not professional at all and bad attitude. 2nd time i dont usually leave reviews read more

Stopped in 3/11/21 to get a burger after a baseball game. Placed our order at 10PM. Delivered our order at 10:10. Neither burger was made correctly, just the opposite of what we ordered. The young man that brought our order to the table said he would have them remake the burgers. We finally got our food 40 minutes later. It was no wonder that the burgers were made wrong because everyone in the back was laughing and hollering at each other. Who could concentrate with all the noise. I don't know the managers name, but she was laughing and hollering just as loud as everyone else. She should not be a manager. Our order was not the only one messed up in the dining room. This burger joint might be convenient but we will definitely drive out of our way to go somewhere else. read more

Worst service on earth possible. 7:28 pm and I waited in line for 32 minutes for a kids meal and a #1 after dealing with attitude from teenagers order was incomplete and never received drinks. This is why Chick-fil-A will always win. Such a disappointment read more