amazing staff good food amazing people chill ambience everything's working very clean bathrooms

So I had not had eaten at a Taco Bell since we moved here, to Spring Branch/ Bulverde, Texas the night we moved to the area from Manvel, Texas, 3 1/2 years ago! I love their Burritos Supreme so I had been hungry for one! So I went to this location on Singing Hills! I walked in to eat inside for a quick lunch! First thing I notice was how spotless clean this fast food restaurant was, and how everything was perfect! All the tables were clean, how even the forks, and the hot sauce were so perfectly stacked ! Their menu had really been up dated, and offered a lot of new choices! Also, great new drink choices.The young lady that helped me was so sweet and professional, and explained some new items to me! I ordered a supreme burrito, and one of their new specialty drinks! Both delicious! My husband and I usually eat at high end restaurants, not fast food restaurants, but I will be going back to Singing Hills location when I need a quick lunch. Kudos to Manager and staff at this locations! read more

Welcomed at Drive Thru. Order placed quickly. Ordered multiple variations. Order was correct, made to order quickly. Thanked at departure. Everything Delish' read more

So very disappointing, I ordered a couple of boxes through the mobile app. Since supreme tacos were not an option, I added tomatoes and sour cream to both crunchy tacos. One literally had three pieces of tomato while the other had none and neither had sour cream. Two boxes with two orders of chips and cheese, but only got one. It wasn't even busy. That's just sad. Oh, and you need to have Pepsi come out and service your soda fountain. Your Dr. Pepper tastes like crap with basically no CO2. read more

always one of the slowest food places in the area, whether drive thru, online order or in store. just go somewhere else read more

Taco Bell - lines of people waiting for food at 5pm on a Saturday. while the kitchen yells at eachother - Fast Food Near Me - Bulverde, Texas

The only thing this location is consistent with is bad service. I've ordered from this location multiple times, and each time, my order was delayed multiple times from the expected time I should've received it. The food takes far too long to get to the customer, and if you're thinking of ordering a frozen drink to go with your meal, DON'T. Your drink will get made first and then sit on a shelf until the rest of your food comes out, slowly melting. By the time you actually get your food, you might as well have a fountain drink at that point, because it sure won't be frozen anymore! read more

Worst experience I have had here. I think they just slopped a ton of beans on my tortilla. Not sure it was even rolled up. I had to throw it away. I was on my way to work and couldn't take it back. It dribbled all down my shirt and pants. My soda was not filled. So dissatisfied.. I know it was late but come on people take pride in your work read more

I would have given zero stars but that was not an option. Left work was super hungry. I stopped at the Taco Bell by my job Ordered 1 cantena chicken taco. Opened the wrapper cheese not metered, chicken cold taco shell broken Whether it's 940 pm or 940 am I expect quality food. It's not like I ordered 20 tacos. read more

Taco Bell - Fast Food Near Me - Bulverde, Texas

6.79 for a crunchwrap supreme is outrageous, especially when it wasn't THAT long ago they were 3.99. It's just taco meat, a tostada shell, with lettuce, tomato, sour cream inside a toasted flour tortilla. The cost to make that mess isn't lining up with the price hike. read more

06/01/2025 Okay where do I even start. First we get up to the counter they all stare at us and then laugh and they all cussing at each other saying really messed up stuff, throwing trash cans and boxes everywhere and then 5 mins later she comes. She was not friendly. She seemed like we were bothering her ordering like hello this is your job. Then some guy comes up and calls her the n word, and talking about hoes. Unprofessional I know it's Taco Bell but damn. I've never seen a fast food place so unprofessional. Then we go get our drinks all the drinks were out but 3. Then our order comes out fast but he slams the tray down so the fries go everywhere. The quesadillas has like black char all over it and it's messing with the taste. Tacos were literally smashed when given to us like the shell was all cracked. The floors we're SOAKING wet like everywhere just not a good time read more

Worst service around!!! We arrived at 11:55 pm and they said they were closed. We asked what time do they close. They said 12 am. Really??????? Will NEVER go back there again!!! read more

Went no more than 30 minutes ago they didn't put a 3rd of my food in the bag will be going back in the morning to get refunded for the things they didn't give me read more

Arrived at 11:26 pm - 33 minutes before closing time and the restaurant is closed. It looked like it was closed for an hour already because it was desolate no lights on, no cars in the lot. If you're not going to stay open until 12 midnight then quit advertising you are!! That's false advertisement and the people invested in this community need better. Next stop, better business bureau. read more

Taco Bell - Hours of operation - not followed - Fast Food Near Me - Bulverde, Texas

I'm not gonna be too harsh about this place. However, I was one of the first customers on this Sunday morning. I ordered a "Sausage Crunchwrap" and the Girl with The Chin Tattoo told me that their grill was not ready or working right now, so she couldn't get me the hashbrown that comes with the Crunchwrap. The speed and timeliness of my order was acceptable. I would give 3 Stars for the speed and kind service, but no hashbrown was like wanting your coffee a specific way, and you get something else due to powers outside of your control. read more

Horrible place to get food. Ever time I come here is it a 30 minute on orders placed online 10 minutes before I even arrive and wait for food. with 6 people working and 1 car in front of even that. staff just joke around instead of providing good service. only reason I come here is when I am forced to for Doordash. read more

Horrible service. Went to order food at 11:50pm. At the time we were under the impression they were going to close at 1am, but turns out it was 12am according to the website. Due to not being sure of the closing time (conflicting hours found online), my husband asked an employee who was taking the trash out, if they were still open. The employee responded yes, that the drive thru was still open. So we proceeded to the drive thru and waited 10 mins with no one anywhere to be found. It was as if they were hiding in the back and changed their mind about being open despite someone telling us yes. Had they just said no, that they're already closing, then we would have understood and been on our way and wouldn't have wasted 10+ min waiting for someone at the drive-thru to help, only to never get any help or response. Horrible service and very rude, and honestly this isn't the first time I've encountered service issues at this location. Although it hasn't happened in a while so I thought they got their stuff together. read more

Inconsiderate staff. Instead of taking our order like a normal restaurant, we stood there until finally someone told us to just order off the kiosk. The food looked awful. Just thrown together and I had to call to the back to get our cups after my fiancé had been standing there politely waiting. They just ignored us. Really disappointed. Edit: my daughter found someone's hair in her quesadilla. Lovely. read more

Every time I go to this Taco Bell in the morning, no one is available to take orders for breakfast. why even bother stating you're open in the morning hours if you're not? read more

The Dr Pepper and Pepsi were flat and the person that served us didn't know which on was Pepsi. The cinnamon twists tasted like they were burnt or the grease used overused. This is a horrible place to eat please stay away. read more

Used drive through today and what a great experience. The staff member was courteous, kind and got our order correct!!!

Why do the hours say till 12 and yet closed beforehand and even called and said will be open till 12 and yet closed before 11 this location should be closed for good or hire all new staff even the store manager should be replaced because that are not doing there job correctly this. Location is the worst out of all Taco Bell's anywhere read more

This location is RANCID GARBAGE. They never get the orders right, the turnover is relentlessly high, and food comes out ice cold. I give fast food joints and workers a lot of slack -- I know how hard the job is. But these jackasses only deserve pink slips. And PepsiCo should strip the owners of their franchise. read more

do not eat at this Taco Bell. I know it is the only Taco Bell in our area but don't go this place never has the order right, not to mention the manager, John all he wants to do is say he can give you your money back. even if you wasted 20 to 30 minutes of your time that is his excuse or his response this place needs new management or just to be shut down completely. This guy has been the manager for years now and I always get the same result he is in his early 20s pathetic excuse for a manager does not know how to work a restaurant is at 8 o'clock at night. read more

I wish I could give a negative rating. This location has declined over the last several months. I love Taco Bell but I just can't go to this location anymore. Yesterday we ordered 3 of their box lunches and all 3 were wrong. Two were missing items and one had the wrong content. No taco sauce and I had to giv the drink list 3 times for them to get it right. how hard is it to get 3 items in a box. Tried to call the location multiple times but they didn't answer. read more

Three weeks in a row. Out of something Lettuce last week today sauce. Rude Rude Rude employees. Ignore you ignore you. Then ask if you would just place the order on the kiosk. Well i would but the kiosk can't tell me what you are out of today. So what is it today ? Sauce. ? Only have Diablo. Good thing we asked. Won't go back. Hey Corporate think these 100's soon hundreds of poor reviews are not accurate. Send a few misfortune shoppers. You will see that are. . read more

2nd time I have been here on a Saturday night and they are out of beef and chicken! This is just ridiculous for a Taco Bell. I will not be returning and they need some new management if they continue to run out of meats. read more

I ordered off the app to pick up in the drive thru. The chick at the window literally seemed mad that she had to do her job, and was giving me attitude for it. I haven't had Taco Bell in a while, so I got myself and my SO 3 things to split. All of which were sub par, and we took 3 bites of each before tossing. Absolutely NOT worth the drive or remotely worth the money. Will NOT be returning. read more

Taco Bell - Fast Food Near Me - Bulverde, Texas

Consistently the WORST location I've EVER been to. I've been probably 6-7 times now. Order will ALWAYS be wrong, service is SLOW and employees are careless. I've received food that wasn't even grilled. Ordered a taco supreme and I Kidd you not, it took 3 times for them to get that right. Just to add sour cream. Management is clearly just here for the check. Something has to change. I'm currently going back through the drive through for an entirely poorly made order and have now spent 30 mins collectible and am still not back at the window with a total of 5 other cars who have needed orders. THIRTY MINS!! Pathetic read more

staff is constantly getting orders wrong and when you bring it in to have them fix it they ignore you and then give you the wrong order again and it happens almost every time. When you do an online order and the store is out of something they don't tell you and just throw something random in the bag to replace it. read more

Just have to give an updated review. This place is top notch now. I don't know if there was a recent shift in management or the team but damn... I've come back the past 4 times and each time has been fireeee! Jacob is usually the cash guy at night and whoever is on shift with him has been doing a phenomenal job. Complete night and day service and quality. Used to get cold and wrong food but not with this new crew. A pleasure to talk to showing care other than just service and providing quality food. Have not had any complaints lately. With all the negative you have to give credit where it's due and today's the day. Great job y'all! Keep it up. Definitely earned back our business! read more

I understand that things have been hard with covid. But common decency is still appreciated. My family, there were 9 of us stopped for lunch and the dining room says come in. And all the doors are locked. There is no sign on the door or anything. So I called and asked them if they could unlock the door and they said no. There are only 3 of us here. We are waiting for more staff to arrive. We are only doing drive thru. My response was okay. You need to put a song on the door. Yeah that's our bad. Yeah it is. They need to have the common courtesy that if there is a problem like the dining room is closed to post it. Sonic had the same problem and they posted it everywhere. Common courtesy to customers isn't hard. read more

This store is a joke. Management has no business running this place. It's literally a free for all, SM hires employees girlfriends, siblings and allows them to do whatever they want regardless of customers standing there. Mostly hire kids that don't want to be there and don't take their job seriously so the very few employees who put in effort have to pick up the slack. I won't get food from here, spend the extra money and go next door to literally any other place. You'll be way better off, promise. read more

This rating is for the food cost only. Service was great. Came here a couple of weeks ago. I use to love Taco Bell! Now, I eat at Taco Bell maybe 2 times a year and usually only order the soft taco supreme. 20 years ago two of those would have left me stuffed. This time I ordered the crunchy taco supreme and to try something new, I ordered the crunch wrap, no drink. I saw the prices so I knew what I was ordering but the crunch wrap (can not for the life of me see what people see in it) was all tortilla and hardly any other filling. The taco filling was so lacking. Maybe a tablespoon of meat product. For the one taco and the crunch wrap I paid $9.50 - no drink. I know there's more to running a restaurant than the cost of ingredients but that was ridiculous. I probably could have made the taco for under .75 cents and the crunch wrap, maaaaaybe $1.00. The next day we went to Chilies. I had their double cheese burger and fries for $10. It was so much food I took half of it home for dinner. Two meals for $5.00 each. Even Panda Express gives more food for the same price and it's a little healthier. Take away from this experience and a little advice to others, learn to cook. I enjoy cooking and I'm planning to recreate restaurant meals I enjoy. read more

In the last 3 visits to this location for breakfast, there has been no breakfast menu at the drive-thru. And for the last three times, I was given the same excuse, "I forget to change it." Ok, I know, it's Taco Bell. But there should be no need to have a conversation, if you call it that, about their breakfast items. read more

Service is terrible at this location. Slowest Taco Bell I've been to. Just really disappointed. I probably won't be back.

We had to take half of our order back in to have them remake it because my chalupa was cold and old, they messed up my quesarito and put literally 4 potatoes on my sons loaded potato griller. Those use to be so much bigger. Idk what's going on there. read more

It's Taco Bell. What's not to love? This place has satisfied my 12am cravings as well as brighten a long work day. Taco Bell will always have a special place in my heart. read more

this store is garbage. order is never right, food was cold, always missing food, and they never put the sauce I request in the bag. absolute trash read more

*hair in food warning* It's a basic thing to say but I'd give negative stars if I could. I LOVE Taco Bell which is a shame bc this location is one of few fast food places in the area. I've gone here time and time again to get wrong order after wrong order. Mind you I'm a vegetarian, never eaten meat in my life and doing so would make me sick. Countless burritos and tacos that had meat after marking them as vegetarian. During one visit I even had them read it off correctly then give me the wrong order. Another time the employee laughed and said they "accidentally gave me someone else's order". None the less I come back bc I love the food. Let's not even mention the atrocious customer service from all levels of employees of this location. Today we ordered a pickup order and included was the chips and cheese, what I didn't know was included was the long black hair belonging to the gentleman I saw working the back with no hair net or hair pulled up. DISGUSTING. I feel bad for anyone who didn't catch their share read more

Taco Bell - Ft: the hair stuck to the napkin bc it's covered in Nacho Cheese Sauce - Fast Food Near Me - Bulverde, Texas

Wow! What a nice Taco Bell, friendly service, food was made just right. Don't understand the complaints!