Have you had the new Buffalo Ranch Chicken sandwich? I think I'm addicted to it…read more It has 3 chicken strips, creamy ranch, Monterey Jack cheese, and spicy sauce. I think the spicy is caused by tons of Tabasco sauce. Don't know for sure, but I think that's what I taste. I do know that it makes me sweat - always a good sign when eating some type of spice. I don't know how long they will have this sandwich, but you know I'll be back for another one. It will be real soon.

Avoid! Been in drive through line for 20 minutes and still not to the window. Pulled into outer…read morelane first and the order taker never came on to take my order. Had to pull around to the main line. Saw 2 others after me do the same. Orders are taking forever to come out!

Ok so maybe we r newbies here .... however we tried Whataburger for first time yesterday…read more... expecting typical fast food burger Holy burger! Not your normal arch burger and the Kings at all. I had a bacon cheeseburger with grilled onion and thousand island dressing plus all the veggies. It was Huge and fresh and had real beef not the impossible which should be imposter. The meal cane with large potion if fries and best ever spicy ketchup and massive drink which o had sweet tea. It was still warm needed lots of ice. They delivered to table with a tray of sauces Wow! At 11 am the place was full and ppl parking in overflow next door. Great service Military Friendly and Guaranteed or they will fix. How can you go wrong plus prices were so reasonable. Can't wait to try Mushroom Swiss with bacon and special sauce Just Yum!!!!

Service, She didn't say your welcome and then charged for a water cup after being held accountableread more

Michael at the drive through window was so nice and thoughtful, also this is my first time in a…read morelong time seeing there first window open love that !

Awful service. Stingy with the sauces, acting like it comes out of their paycheck to give me more…read morethan 2 ketchups as a paying customer. My breakfast bowl was dry as a rock so I asked for more gravy. Then they wanted to upcharge me. Like I'm supposed to pay more for you to do it right the first time Probably management's fault this place stinks so bad. Hiring incompetent workers. The ratings are low on this location for a reason. Doesn't represent the rest of whataburger's franchise. Better luck going to chick fil a 1 minute down the road.

Brett was honestly awesome to work with. Super chill, really helpful, and made everything way…read moreeasier than I expected. He actually took the time to make conversation with me and stuff while making sure I was good the whole way through. Great energy and great service def recommend him

So I ordered the "Summer Peach Whatafresher" along with the "Bacon Wrangler Double". As a longtime…read moreWhataburger fan... and will for ever be one. I won't ever order either one again. Maybe it's just not my thing. The drink was way too heavy on the syrup. The burger was mediocre at best....The regular burgers, and the sweet and spicy bacon burger, the Honey BBQ chicken strip sandwich is 10 times better. Also the Blackberry Dr. Pepper milkshake is better than that Peach drink. They really need to bring back the chili cheese burger.

Ordered a sausage and biscuit. The sausage was nothing but fat and grease and undercooked. No…read moresausage at all. Ate half and bagged the rest a threw it out when i got to the top of the flyover heading to the West Military exit. Pure waste. Fly away you greasy biscuit.

Fast food is fast food, but sometimes, it's the people (service) who make all the difference--and…read morethat's why THIS Whataburger gets five stars. I don't usually write reviews for fast food, but today was different. I work remotely and was having a rough morning, so I decided to step out of the house just to grab a soda and reset my energy. When I pulled into the drive-thru, I wasn't expecting much beyond a quick transaction. But then Angel brought me my Dr. Pepper with a sparkle in her eye and a warmth that completely turned my day around. Her positive vibe and genuine kindness lifted my spirits in a way I really needed Sometimes, it's the brief, human interactions that leave the biggest impact. Angel didn't just hand me a soda--she unknowingly brought the sign I was looking for to turn my day around. What a bright and lovely human being. She truly deserves recognition for making a difference in people's lives, one smile at a time.

When I order buffalo wings I expect buffalo sauce, I don't think that's too much to ask. My fault…read morefor ordering chicken "wings" (chicken nuggets) at a whataburger. Y'all don't get paid enough to be stingy with the sauce, just sauce those nuggets come on.

Food not cooked to order ( no pickles and no mustard ordered but both were on the burger.) Cold,…read morenot cooked when ordered as advertised; probably cooked hours . Bun was flattened . Barely a 1/2 inch square of lettuce, also one piece of onion like that, and a small slice of tomato. Never will go back, i have given them 3 chances. They might as well close up shop.

I was pretty disheartened when they gave me a styrofoam cup for my beverage. I really thought…read morecompanies did away with this kind of packaging decades ago. I felt guilty tossing that cup in the trash. No regard for the environment in this city. Food was good though and I'm glad I got to try this TX burger chain. The staff were pretty nice. This city is more affordable than Seattle plus they have an NBA team.

As someone who manages people and production for a living, I rarely leave negative reviews unless…read morethere is a clear breakdown in leadership. Unfortunately, that was exactly the case during our visit to this Whataburger. We placed our order through the Whataburger app at 12:17 a.m. after spending the evening enjoying downtown San Antonio. Despite ordering ahead, we did not receive our food until 1:16 a.m.--nearly an hour later. What made the experience even more frustrating was watching numerous customers who ordered in person after we arrived receive their meals 30 minutes or more before ours. There appeared to be no organized system for handling mobile orders. I want to be clear that this review is not directed at the employees working the counter and kitchen. They remained professional, kept their composure, and worked as quickly as they could under what was obviously a very difficult situation. They deserve credit for maintaining a positive attitude despite being overwhelmed. The responsibility rests with management. This was Friday night in downtown San Antonio, and there was a major concert at the Alamodome. None of this should have been a surprise. A competent management team anticipates predictable surges in business by scheduling appropriately, preparing inventory, and ensuring operational systems can handle increased demand. Instead, it appeared the restaurant was understaffed and unprepared, leaving employees to absorb the frustration of customers. That's not fair to the staff, and it's certainly not acceptable for paying customers. What happened wasn't simply a busy night--it was a failure in planning and leadership. When management prioritizes minimizing labor costs over being adequately prepared for predictable demand, the customer experience inevitably suffers. I hope the ownership reviews what occurred this night. The employees deserve better support, and customers deserve the level of service they expect from one of Texas' most recognizable brands.

Add 2 salt packets to the Fries. The Fries are so crispy and perfectly made. and the onion rings…read moreare amazing. the service is awesome. if you go at around 11:40 AM its hard to find a seat. and takes a while to get the food. recommended id eat here every day

This location is not great. I go here because close to my house but its worth the drive to Cibolo…read moreto get order right. I told manager on duty last week that 3 of the past 5 meals were incorrect she apologized but the next two were incorrect as well. Don't even bother asking for a milkshake. They are on par with McDonald's as far as the machine not working. Will not be getting business from me anymore at this location.

Oh my goodness I'd always heard such good things about this place and I remember having them in the…read morepast. Worst hamburger ever burnt dry big bun like barely lettuce not enough sauce it was horrible I'll never ever ever go to Whataburger again let alone they may have turned me off on fast food for a while

This Whataburger is clean, the food is consistently good and their spicy ketchup..yum! If you're…read morelooking for a green chili burger don't miss this place!

Always great food and every time I go I see Mrs. Brittany working her tail off, can't wait to see…read morethe remodel once they are finished.

Was driving from Dallas to San Antonio, pulled over to get a burger. Went through the drive through…read moreand ordered double burger with grilled jalapeno and no onions. We waited a bit and the employee apologized, but it wasn't too long. Food: The burger was beautiful to look at. Everything there. It was temperature hot. Cheese perfectly melted and all the toppings perfectly fresh and there. And it seemed bigger than other locations. I was a big shocked that 2 burgers was $23, but everything is expensive these days. The burger was delicious!