I want to give a huge shout‑out to Meagan at the little H‑E‑B. I was standing there staring at the…read morecakes looking completely lost, and she didn't hesitate to stop what she was doing to help me figure out what I needed. Her kindness and patience made the whole decision so much easier. I'm a regular at this store, and Meagan is always friendly, helpful, and genuinely dedicated to making sure customers are taken care of. Employees like her make a world of difference. I really appreciate her and the great service she gives every time I'm in there.

This has to be the smallest HEB in Texas. I assume this location has been here for a long time. We…read moredo not live here and popped in for some holiday grocery shopping while in the area. This store is very hard to navigate because it's so small and a lot is crammed in a small space. There's just enough room for two carts in each isle. This is also laid out a bit different than your normal HEB. The butter, yogurt, etc Is actually down an isle and separate from the dairy section. It was a bit hard to find everything. I imagine this is a very convenient location for college students. The parking lot is also small and I imagine hard to find a spot when it's busy. In typical HEB fashion, the staff was kind. Just know when coming here it's going to be limited on selection and hard to navigate especially on busy days.

After a local shop tried to charge me $700 for a scanty amount of wedding flowers, I wandered into…read morethis store, and ended up saving $500 and creating fantastic memories! An amazing older local gal tugged a massive collection of catalogs out out for us and helped me find exactly what I wanted, arranged the delivery to the store, offered to help us prep the bouquets, etc. She helped me design them, too, suggesting that I'd appreciate some fronds and other filler that complemented the blooms so well. She special ordered exactly what we wanted, and we paid $100 for it all! Calm, beautiful desert and chaparral flowers. I had a second cousin who worked in the bridal industry for a bit help me wrap bouquets, fix boutonnieres, and arrange all the flowery bits. I'll never forget laughing with my bridal party as we wrapped those flowers the night before. :) My mom ended up deciding the night before that she wanted another $100 in flowers to fill the ceremony room, and found a truly insane quantity in the same flower department at Brookshire's! I wish I could post my wedding portraits here. The store is a bit small for my spoiled Austinite self, but the staff has so much TLC and a handy attitude. :)

The people checking you out don't even speak to you. I find this unbelievable in this day when we…read morehave so many choices for shopping. They are the most expensive and for them to treat anyone walking in their stores like this is amazing. Do better or lose! Oh BTW it was today and the checker in the first isle.

Good ole local gas station food that brings back so many memories for the locals!…read more The pizza is something many locals grew up in and love, but for the out of towners it's probably not their favorite! But when they have the jalapeño buns for their burgers danggg they are extra good! Be patient here, the staff isn't always the most understanding but they are so friendly and welcoming and truly show appreciation to customers!

Hamburgers are always the best! You can order by phone and pick it up or eat there! Not a lot of…read moreseats to sit, but worth the burger!

I love shopping at this location for in-store and curbside! The store is always clean and food is…read morefresh. AND The staff is superb, Bekah and Gigi especially, are truly caring and amazing! They take the time to help YOU,,answers questions and just go the extra mile! I recommend this location to everyone! Thanks sprouts #187 Kimmie

Very Disappointing Experience at the New Braunfels Sprouts I…read morewas genuinely excited when I first saw the signs announcing that Sprouts was coming to New Braunfels. I had shopped at the San Antonio and Kyle locations before and always had a much better experience. Unfortunately, this location has been a huge disappointment. The biggest issue is the lack of customer service and leadership. From the moment you walk through the doors, the atmosphere feels unwelcoming. Too many employees make little to no effort to greet customers or even acknowledge them. A simple hello, a smile, or asking how someone is doing goes a long way. Unfortunately, that basic courtesy seems to be missing here. Every time I check out with Melissa, I experience the same lack of acknowledgment, which makes an otherwise simple shopping trip uncomfortable. What makes this even more disappointing is the management. My experiences with Store Manager Scott and Deli Manager Brian have left me feeling that customer concerns are not taken seriously. When I have raised issues, I have felt dismissed and spoken to in a condescending manner rather than treated with respect. Good leadership should set the standard for customer service, listen to feedback, and take responsibility for addressing problems. The quality of the produce is another major concern. I have repeatedly seen shriveled produce and items leaking in the displays. I have brought these concerns to Scott's attention multiple times, yet I have not seen the level of attention or improvement I would expect. Customers pay premium prices at Sprouts and should be able to expect fresh, quality products--not have to question whether the produce is worth purchasing. I know Sprouts can do better because I have experienced it at other locations. This makes me question what is happening at the New Braunfels store and whether the current leadership is setting the right example for its employees. At this point, I find myself choosing H-E-B more often because I feel welcomed, respected, and valued as a customer. I wanted to love having Sprouts in our community, but a store's reputation is built on more than its products and prices. It is built on the people, the leadership, and the overall experience. New Braunfels Sprouts has a lot of room for improvement. Corporate leadership needs to take a closer look at the customer service culture, management, and produce quality at this location. Customers deserve to be treated with courtesy and respect, and they deserve the quality they are paying for. I hope someone in corporate takes this feedback seriously, because right now, this location is falling far short of the experience that made me excited about Sprouts in the first place.

Great little meat market. Was super impressed with not only the selection but the service. I had a…read moretwo year old running around and they were very patient with me. I will be going back for sure.

Bonton had long been the hidden jewel of Kyle. Then after a fire, they moved to Highway 21. Not…read moremany people know they are there. But if you can make it out there, you will see their meats are delicious. The owner has always been very friendly and kind to his customers.

The staff is friendly and quick to help as well as helped with any questions I had…read more The shop was clean which is always nice to see I ordered the Austin sub and it was delicious and could be customized if desired, good job

Not a bad sandwich shop. The options are a good departure from the Subway fare. But the staff was…read moremediocre and the sandwich ingredients were sparse for the price. We will likely try it again but only because they put a BOGO in the monthly gazette.

Lots of variety and I found medicines. ; plus the staff was super friendly.read more

super cheap compared to everything else in blanco like lowes me and my brother went to get some…read morecandy and i bought a bunch of stuff for 5$ would definitely recommend

Love bringing my 3 year old in. She loves picking out the toppings, always cookies and cream froyo…read morefor the win! Always good, lots of topping options. Doesn't break the bank. Cleanliness could have improvement, but they are high school kids working most of the time and I get it. Overall great location, nice staff, and good froyo!

Very inappropriate behavior from the TCBY employee. She was touching a young man, It felt like we…read morewere interrupting something and made us feel EXTREMELY uncomfortable. Took 5 minutes before she finally noticed i had been standing at the register.