Nope! 3rd time was not the charm at all. Sad to say this 3rd visit is exactly why I refused to go to whataburger ever again. However, since I have an out of town visitor, we took her to experience it herself and not take my word for it... and it was as disappointing as every other time I've gone to various locations and at different times (2008, 2024, 2025). We ordered drive thru and after paying they had us wait in a long long line. When they finally brought our order out we were missing 2 items! Smh! The spicy chicken my husband ordered was too spicy for me and chicken was over cooked (I took a bite). My step daughter eats more fast food than we do and she said she wasn't impressed at all. Bums me out that as much as I love Texas whataburger is just not it for me and never will be (and that's ok). read more

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Honestly everything sucks here, don't waste your time placing a mobile order you'll wait just as long in the drive thru as you would without ordering ahead. What ever dude works the window over night needs some reconsideration. Like 5 nights ago he was busy dabbing up someone in the outside lane, ignored me several times while at the window and once he finally acknowledged me he seemed as clueless as one can be. Tonight unfortunately the same dude was working and didn't even know I was there to pick up mobile order AND closed the window on me while I was trying to tell him the name for my order which was kind of crazy. Long story short save your time and money. Wack store and wack employees. read more

if you're doing DoorDash or Uber Eats do not I repeat DO NOT accept whataburger orders!! i worked in the restaurant business for a few years myself.. an actual restaurant pulling in over 1500+ covers a day.. the workers for the majority busy or not are LAZY. i walked in to pick up a small order and waited 40+ minutes for it while a family of 10 who was behind me not only ordered but finished eating and left BEFORE I even received my order. Waste of time and Loss of money. read more

This is bullshit yall need to get your shit together. The wait for our order is ridiculous it shouldn't have taken this long to get this out it's been over 20 minutes and still waiting. read more

Whataburger - The wait for our order is delicious it shouldn't have taken this long to get this out it's been over 20 minutes and still waiting. - Burgers Near Me - San Antonio, Texas

The interior is the same as any whataburger. It's usually fairly clean Andrea standard for fast food. In fact, this used to be a great example of the concept. But there must have been a change in management because it has gone down hill. The food is good when it's fresh, but it has been really hit or miss the last few times we've gone. It's super convenient placement in the Highway possibly gives them less incentive to try hard. I don't know, but the service has been slow and largely apathetic, bordering on irritated you're even there. DO NOT use the app to order a ahead at this location. It always takes longer to get your food and about half the time they stick it on an unheated shelf and forget it. So your food, when you finally get it (if they even bring it out, you might have to go inside to get it) is old and cold. Basically, just avoid. Seriously go across the street to QT, it'll be fresher and faster, even without a drive thru. read more

HORRIBLE HORRIBLE WISH I COULD LEAVE ZERO STARS !! New to the area stopped here for two meals and extra tenders Went back once for my fries they forgot ! Then got home and realized tenders were cooked till they were hard as a rock ! BURGERS were nasty and fries were cold and old and hard. Service was okay but outside of building was nasty and had a bad smell outside not sure if it was actually from the building or sewer. Definitely going to try and get my money refunded, I would have drove back but we live about 25 mins away and I had already went back in once. Most of the food was thrown away. One of the two sodas was flat , no carbonation at all. Over bad experience. I even called and manager Marissa says I can come back for new fries but I will definitely not be driving back to this location. read more

This whataburger is so slow, even when it's not busy. It doesn't matter the time, the day, the order, you can count on it taking forever. I'd only stop here if you were desperate otherwise I'd wait the extra 15 minutes to get to San Antonio. read more

I recently moved nearby and I really wanted Whataburger. I wish I had seen the reviews before I ordered in the app. I arrived at the time it said our food should be ready and I still had a short wait. I was hoping it would be because they were still working on our order. It was not. Our food was cold, the fries seemed old and I will definitely drive further to go to another location the next time. read more

For being as busy as they are. Customer service needs work. Food was cold, we ate inside. Slow. Dress code is casual.

This Whataburger sucked! We asked for a 32oz drink and when we got to window we got a small and then they wanted to charge me for THEIR mistake. Uh yea no! And when I called to complain the cashier MARISSA hung up on me. Such bad service on their part..I thought McDonald's was bad. No stars if you ask me. BAD SERVICE!! read more

Don't come here if you're craving Whataburger. The Patty Melt and Chicken Strips are dry AF. The chicken is hard as a rock. They definitely don't care about quality anymore. read more

Don't bother ordering anything extra or special on your burger they will forget it every time, not worth the extra spending . Stingy with the sauce and food is always cold. Never been to a more terrible location than this one. read more

The food was just ok to me. If you're hungry and nothing else is open, this is that kind of spot!

New manager is doing great! Although they get busy they work hard to get you out quick. I've never had a bad meal from here.

Fast food isn't fast anymore waited 40 and still waiting at the window had enough time to do this review while the girls at the window just stand and look at their phones behind the computer read more

Whataburger - a view of a kitchen through a window - Burgers Near Me - San Antonio, Texas

This is my ol reliable place to eat, people are nice and I'm able to order online and get my rewards, at times the line may be long but they do a good job at cutting that down pretty quickly read more

I always come to this location and never had any problems until today, the customer service in the drive-through is absolutely horrible, the food is cold, the fries is very dry out. I waited for one order almost 30 minutes, even though I was the only one there. ‍ read more

Great drive thru experience! Fast and courteous. Food was great - breakfast on a bun! This is the way it is done!

choosing to take the right lane cost me 30 minutes of my time, while the left lane moved at an average of 5 minutes per car, and all I ordered was an #1. They could have maybe asked the car in front of me to move to the side if his order was so massive or what not. To top it off, the fries were dead cold and stale, and my coke tasted like straight carbonation. This occurred @5pm on a Saturday, so I don't understand why the quality of my food was pretty much inedible. I was in an urgent rush, so I was unable to go inside to complain or remedy the quality situation. All I can think now, is WHY did I spend my money here. Never again read more

Dry, cold, always forgetting to put some part of the order in the bag. Long wait time. Fries are never fresh!!

Absolutely DISGUSTED!! Sticky dirty counter tops by drink station, brought our food didn't offer ketchup napkins salt or pepper- we had to ask. LITERAL SHIT SMEARED ON THE FLOOR IN BATHROOM FULL TRASH CAN like someone half ass cleaned didn't mop didn't take out trash paper towels empty I can't believe every employee walks past that drink station without cleaning it, sitting down taking breaks. A HUGE food order wasn't picked up in time (6:00pm) and the girl at counter said anyone can "grab and go".... IT WAS 7:49pm!! Giving away old food??? WOW, the restroom was the last part if I saw that when we got there or the counter before I ordered and paid I would've walked out, last choice anyways we're on a road trip, once again I'm leaving saying I'll never eat Whataburger again" read more

Always good hot burgers. Fries are usually fresh and hot. Shakes are great. Restaurant lobby is usually clean too

They always mess up an order. This is why I don't go often. I ordered a 9pc chicken bite combo. They gave us a 3pc chicken strip combo instead. This isn't the first time they've messed up an order I placed. Last time they messed up an order they never even got back to me to make it right. If I could go to another one I would but this is the closest location. Living far out you don't get many choices. read more

Wow! Slow service! No napkins, no ketchup, and bathrooms are locked. I hated this place. I'm not going back and don't recommend you go here.

Took 40 minutes to get my food. 5 peoples orders came out that I ordered before. When I asked the person at register what was the issue with my food. She said she doesn't know she doesn't work in the back. Finally got my food and it was cold read more

The chicken strips are already jokingly small, then they throw this in as my 3rd "chicken strip". For $9 I'd expect a 3 actual chicken strips. Not a chicken nugget. read more

Whataburger - "Tiny chicken strip" - Burgers Near Me - San Antonio, Texas

For fast food chains, I look for the following: Is the restaurant clean. Does it have flies. Are the counter folks friendly and welcoming. Is this restroom clean and in good repair. This is all before I decide to order! Hopefully, the food will be consistent with the brand and there will be no surprises. This Whataburger was top notch. Clean, friendly and that wonderful Whataburger food I have come to expect. I hope they keep this level of quality. read more

Whataburger - Burgers Near Me - San Antonio, Texas

Slowest Whataburger in the world. It is May 21 at 11:40 PM the dining room is closed and the drive-through can't keep up. I don't know who's in charge tonight but they're not doing a good job. Very disappointed. read more

I've been in this drive thru for what feels like 2 days. Realistically. 35 min. Way to long for a burger. read more

I just finished landing here in SA from Russia, it was my first time visiting a Whataburger since I was 12. The service was awful and the food was cold. My brother ordered a bacon burger and revived it with no bacon. When I asked for ketchup one of the workers threw a plate full of ketchup at me, he then left me with a plate full of ketchup to pass around the store. Therefore I give this location a one star. read more

Took a weeklong trip to San Antonio to visit my mother and Whataburger is the one place I had to go before I left (literally) for my flight back to Las Vegas. I ordered the double with cheese, which you get a number and they bring it out to your table. (Which I think is really cool.) It was a great burger, no ketchup here, just mustard, lettuce, pickles, onions and I added some jalapenos to it. It was juicy, hot, and very tasty. The fries were nice as well. This location was very clean and the employees were very nice. I remember when I used to work at the Star Dust and we would have rodeo in town and all the cowboys walking around wishing they had a Whataburger here in Las Vegas, and I have to agree, I wish there was one here too. read more

Whataburger - Burgers Near Me - San Antonio, Texas

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I like whataburger a lot so not a surprising review for me to write. But TODAY I LOVED IT. I am not from this side of town and let me tell you, I have NEVER been treated so kindly by staff before in my life. Shout out to Travis who was super kind and patient. Also for some reason the food just tasted better and more fresh at this particular location. I wish this one was the one near me. Highly recommend. read more

Both the food and service was terrible at this location on 4125 South Loop 1604 East. I just went thru the drive thru (01.21.2024) and it took over an hour to receive my food. Then there were no condiments, no napkins, not even a straw for my chocolate shake. My french fries and no. 2 whataburger were not only cold, the french fries were also stale. The poor girl that brought out my food to me, I felt sorry for here because I could tell she was super embarrassed and even apologized. I'm sure if Whataburger is allowing a location to get this bad, the others could very well follow suit, so I will not be eating at Whataburgers any longer unfortunately because it use to be my favorite hamburger restaurant. Also, this wasn't my first bad experience at this location or I would give them another chance. It's one of the few hamburger restaurants in this area, so I'm sure that is the only thing it has going for it. read more

Take a a very long time at night time. Orders do get messed up frequently but it's always clean tho. Check your orders

This is the worst whataburger I've ever had. Everyone who works here goes aggressively out of their way to make sure that you feel like you don't matter. The poor kid on the register acted like he only had one day of half a-- training. He struggled to take our order. Then, there was no soap in the bathroom. Since we just came from the rodeo, we needed to wash our hands before we ate. The manager told my mom that she just hasn't gotten around to it. She then leaned over the counter and proceeded to give my mother a handful of the soap from the back. Still didn't put any in the bathroom. By the time we got our food, the manager hand delivered it to our table by slamming it down and walking away. No words. Just aggression. The entire order was incorrect, when we had paid extra for an extra patty and Jalepenos. I went to the front to ask someone for an extra patty...everyone literally acted like i wasn't there. The employees were laughing and texting. After standing there for about 5-8 minutes i finally got someone to look up from their computer or phone long enough to notice me. I finally got my extra patty and just forgot about the rest of the things that are missing from my order, since at this point everyone else had already finished eating their meals. I have never in my life paid money to feel like i'm an inconvenience by spending my money. I am not one to complain but this establishment is so out of hand that i started to fear for my safety just by being there with the employees. There is a dark and aggressive and negative energy that surrounds this location and all of the employees. Anyone who eats here is frankly just desperate. I am from Corpus Christi and i expect so much better from Whataburger as a company. This is truly saddening and i feel discouraged for the future of not only this particular location but the corporation as a whole. read more

If you want to wait an hour in the drive thru line this is the perfect place! The burgers are always good though so ig it's worth the wait if you have time to spare read more

This location has fast friendly service! Rob was particularly helpful! I would come here again!

Worst service, ordered online at 1 in the morning when it was not busy and they didn't have my order at all. I went inside and they gave me a cup from my order but waited 30 min for a double cheese burger. All they could say was that they didn't get the order from their online service. Why offer the service then? read more

Absolutely the worst whataburger! May 30th and 5:00am two cars in front of me and 30 minutes later still no food! This is ridiculous

Whataburger is usually awesome & customer service & making the correct orders. I don't really go inside because it's always way too crowded! With the space it's at, I would like it if they build a second story or a bigger whataburger to expand!! Not really happy with too many kids working there though, they aren't as respectful. read more