Had a great experience here for dinner.New starwars promotion is awesome. Food was delicious and fries were crispy. Restaurant was clean . Nice we employees. Manager in charge was very nice . Sonya took really good care of us . Will return to eat here . read more

Waited at drive thru speaker for 8 minutes, no one came on, so we drove up to the first window, waited 10 minutes for employee to open window and acknowledge us at the window. We placed our order, paid, and waited 20 minutes at the window for our order, we were handed a partial part of our order and we were instructed to park and wait for our two chicken wraps. We Parked and waited for our wraps for over 20 minutes. My husband went in and asked for a refund. Be careful when ordering here please. The meat was undercooked and tasted a bit funny. I'm not sure it they are following food safety guidelines. We were there for over an hour. Them employees were nervous when we asked for a refund. The male employee was friendly and seemed very overwhelmed and nervous. The woman in charge was stressed and came across as a bit too aggressive. It was a very uncomfortable environment inside the restaurant. read more

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INTENTIONAL FOOD TAMPERING. went through the drive through and they forgot half our order- which happens because we are a group of 7 so we came inside and asked for what we were missing. Female employee was so ugly with us despite us not being rude and the burgers they gave us after had tangled hair (like from the shower floor) in them. Its already a dirty place and tends to be rude and sloppy so youre better off not coming here. Disappointing bc idk what they expected us to do. Not feed half our group because they didnt want to give us our food ? smh read more

Burger King - hair in burger wasnt even hidden. under the bun there were several strands of hair and what looked like dirt from the floor - Fast Food Near Me - Elmendorf, Texas

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Slow service. They have shakes on their menu, however when I ordered I was told they don't have them at that location, but I could go to sonic down the road. Do yourself a favor,don't bother stopping here. read more

I never leave reviews, but this place was so bad my husband and I felt we need to warn people... Where to start? There were no paper towels in either bathroom. The indoor playground (one of the main reasons we stopped) was closed. The drink options were very limited, and the drink station was under stocked (no straws.) They were also out of the kids' meal toys. They neglected to tell us they were out of the toys until after we'd ordered, paid, waited 10 minutes and then walked up to pick up the food. A heads up would have been nice. We had the pleasure of sitting right next to a bug zapper..... talk about appetizing! Oh! And, it was 105 degrees outside, and the AC inside wasn't working. Needless to say, we ate as quickly as possible and left to the comfort of our air conditioned car. Honestly, we should have turned around and run out the door and across the road to the Whataburger as soon as we stepped in... lesson learned! We will not make the same mistake again! read more

Burger King - Awesome bug zapper right over our table, complete with precariously placed plug, just at toddler level! - Fast Food Near Me - Elmendorf, Texas

Sooo dirty, play place was closed and out of everything. Service was great. Food tasted dirty. I really do mean everything was dirty. I didn't want to attempt going into bathroom. Yall get this place professionally cleaned and restocked. Two stars just because of the sweet lady taking our order. I have been feeling sick all day. read more

Always fresh and quality. Customer Service is good. Have been here on multiple occasions.

About half the time I go to this place there ice cream machine is down so I can't get a milk shake are ice cream cone

We had wires from the brushes in our burgers. We stopped eating here since the people always pull u up or make u go around because they are trying to get their time limit from drive thru done as soon as possible. There is always a messed up order. So I recommend to check your orders before and after and check for. Metal brush pieces in your burger. read more

Very knowledgeable service! I think it was the manager who helped me out, he was young and wearing a collared black long sleeve with black slacks. I was asking about the impossible whopper and how it was cooked. He let me know on the grill, but that they had another spot they could cook it that wouldn't touch where meat was. I don't frequent BK but I think I will now! My impossible whopper was delicious!!! All of the staff was kind and working hard! read more

My food is always warm and tastes amazing. My favorite burger is the whopper with bacon and cheese with no ketchup and they get it right every time with no issues. I love this place! And in the morning they have the best croissants I love the double sausage and bacon. read more

Is there a way to leave negative stars? This place deserves no praise. Stopped in trying to give my toddlers a break from the car -- the play place was closed. The bathrooms were both in dire need of cleaning, and the women's toilet was clogged. There was no changing station in the bathroom. Every surface was sticky. No employee seemed to care. DO NOT STOP HERE. read more

I drive an 18 wheeler, walked in manager tells me drive thru only, I said I drive an 18 wheeler, she said I don't care, drive thru only. I said I can't go thru the drive thru with that big truck, im hungry I will take it to go, she says drive thru only? Super rude. read more

I just went into this Burger King and waited at the front. I was completely ignored by the staff for about five minutes. I even waved my arms and said excuse me are you gonna wait on me and they still continued to ignore me. I am shocked and appalled someone would treat a paying customer this way. Do not go to this Burger King. read more

I did a mobile order thinking i was gonna get our food as soon as i got there. I had to wait one hour just to get our food

I received coupon flyer in mail and went in to get items the dinner for two coupon 2 fries 2 whoppers 2 drinks. Give him the coupon code on flyer and says that's not what rings up and he can't adjust it or change it or refund since he has no manager on site and he refused to call the manager because there isn't any manager at the moment and refuses to give out manager's name. The guy running both registers front and drive thru other making the sandwiches. This Burger King at this location is a joke. Always the same issue. Never go there. You literally don't get what you want here. Should be no stars, but since it won't post without a star you get one. read more

This place is always seen when driving down to south Padre with my family. Never ever stopped here until 4/13. Dirty, Burger King. Ordered whopper and no good. Staff seems to not care about us. My son (Dax) was so sad. We went across the highway to Whataburger. Where we had a good cheese burger with some Mayo and cheese! read more

This Burger King is nasty they are rude or disrespectful. They are always high as a fucking kite and if they don't listen to what you were actually saying I waited in line for a long time, and they finally took my order and then I went up to the window and I wait for another long time for them to give me my food when I finally got my food, my food it was cold and the fries were disgusting. They look like they were not cooked all the way. read more

There was a hair in my cheeseburger. Very gross, very unsanitary. Called about 10 times to see if I could get a refund, not once did they pick up. Their mozzarella sticks are lame as well. Very disappointing. read more

Just drove 20 miles with a last minute crazing and got here at 12:38am and it's already closed I'll never come back.

Wow! We whipped in after a weekend at the coast, figured it might take awhile but hit the drive through and as soon as we rolled up, they had drinks ready, food was bagged up super fast. They did forget our taco but the speed and quality was surprisingly good. It was chick fil a level customer service this afternoon and we may stop again on our next trip. read more

Paid 21 dollars for two whoppers, 2 medium drinks, and a medium fry. Didn't get the fry. Drove around as employees had abandoned the inside to do something outside like scrub mats and told him we were missing our fries. He acknowledged us outside by saying you are missing your fries? We drove back to the window. And waited. And waited. No one ever returned to give us the food we already paid for. They continued to do whatever it was they were doing outside getting ready for closing in 45 mins. We finished our whoppers sitting waiting for the fries and decided it wasn't worth it to drive around again to be ignored. Wish I could get some of that money back. read more

Do not stop at this location at all ! Restaurant is empty inside with no customers and the staff doesn't even bother to tend to the customers outside in the drive thru. Go across the highway to the whataburger. This place sucks ! read more

No diaper changing station anywhere in either men's or women's bathroom. Very inconvenient when traveling with children. Has an indoor climbing / play area. Bathrooms were okay cleanliness wise. But the rest of the Burger King was clean. Super slow eat in service. Between ordering my food and getting my food there was about a 15-20 minute wait. read more

Stopped on our way home for breakfast. Very clean dining area, restrooms where spotless. Staff was very friendly, food was hot. Thanks again. read more

Tonight I was getting my husband dinner after meeting him at the truck stop. I ordered online after waiting awhile the man kept apologizing. It was truly fine I could tell they are short staffed. If I wanted to hurry and bitch about something I could have just made my food. To the man working thank you for being kind. read more

If you are driving by and need a place to eat, DO NOT STOP HERE! Took forever to get our food, which is fine considering Covid, but the order as well was wrong. Never stopping here again. read more

This is zero star worthy! Do not waste your time or money on this place. The playground has been closed every time I've wanted to take my son in to play. Service is the worst read more

Located off the 35 freeway it was good to stop for a quick Frap and a small drink for my grand daughter who played on the slide/play area. The staff was friendly. This fast food facility was very dirty as the windows and doors are caked with grim. I enjoy watching children have fun and play together until my daughter found a 3 inch cockroach where she had put her shoes in those little cubbies....YA yeek! Reported to Management....I won't be back here!! The bathroom was so gross I don't believe it had been cleaned for days and I was in the ladies bathroom. One star is too much of a grade... read more

This is one of the worse places, I've been to in long time. They over charged me for 2 burgers, my dam food was cold, the service is very poor, and employees have bad attitude. The managers don't answer their phones!!. I will not be coming here again. read more

I give up on this restaurant! I came to drive thru and my cheese was completely cold on my burger . I took it inside and it took them a good 5 minutes just to get it back. When I asked what was taking so long with the manager , she was sarcastically nice. I'm done w Burger King because it doesn't really matter which one you go to , there's always some type of an issue! read more