I was pretty disheartened when they gave me a styrofoam cup for my beverage. I really thought companies did away with this kind of packaging decades ago. I felt guilty tossing that cup in the trash. No regard for the environment in this city. Food was good though and I'm glad I got to try this TX burger chain. The staff were pretty nice. This city is more affordable than Seattle plus they have an NBA team. read more

Whataburger - Burgers Near Me - San Antonio, Texas

As someone who manages people and production for a living, I rarely leave negative reviews unless there is a clear breakdown in leadership. Unfortunately, that was exactly the case during our visit to this Whataburger. We placed our order through the Whataburger app at 12:17 a.m. after spending the evening enjoying downtown San Antonio. Despite ordering ahead, we did not receive our food until 1:16 a.m.--nearly an hour later. What made the experience even more frustrating was watching numerous customers who ordered in person after we arrived receive their meals 30 minutes or more before ours. There appeared to be no organized system for handling mobile orders. I want to be clear that this review is not directed at the employees working the counter and kitchen. They remained professional, kept their composure, and worked as quickly as they could under what was obviously a very difficult situation. They deserve credit for maintaining a positive attitude despite being overwhelmed. The responsibility rests with management. This was Friday night in downtown San Antonio, and there was a major concert at the Alamodome. None of this should have been a surprise. A competent management team anticipates predictable surges in business by scheduling appropriately, preparing inventory, and ensuring operational systems can handle increased demand. Instead, it appeared the restaurant was understaffed and unprepared, leaving employees to absorb the frustration of customers. That's not fair to the staff, and it's certainly not acceptable for paying customers. What happened wasn't simply a busy night--it was a failure in planning and leadership. When management prioritizes minimizing labor costs over being adequately prepared for predictable demand, the customer experience inevitably suffers. I hope the ownership reviews what occurred this night. The employees deserve better support, and customers deserve the level of service they expect from one of Texas' most recognizable brands. read more

I had heard a lot about Whataburger, so since I was flying in late and landed hungry after a late-night flight, I decided to stop by and give it a try. It happened to be one of the only places open at that hour, which made it a convenient option. The burger and fries were decent, but nothing that really stood out or made me feel like I was missing out all these years. Overall, I'd say it's a pretty average burger spot. One thing that did catch my attention, though, was the customer service. The employee offered additional ingredients and toppings, which was a nice touch and something I don't normally experience at most fast-food restaurants. That extra level of service was appreciated and made the visit a little more memorable. The restaurant was clean, the staff was friendly, and the food came out quickly. While it didn't quite live up to the hype for me, it was a solid late-night meal when I needed one. If you're looking for a quick burger and good service, it's worth a stop. Just don't go in expecting anything life-changing. read more

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The refresher alone gets five stars at it was really good! The burger was good, but the mustard kind of threw me off a little. The staff were nice and the food didn't take too long. The area was clean also. read more

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Not the only location to forget the dressing. I'm so done with this company, especially after being sold off to Chicago corporation; but now y'all are just wasting my money. Thank you , this dry salad is going to the trash bin. Also when I move to (Charlotte) NC, I'm not eating Whataburger there either,& I already told my family there y'all a sell out company too. read more

Whataburger - Burgers Near Me - San Antonio, Texas

Nice location close and cheap food near the riverwalk. The whataburger was tasty, with chopped lettuce, onions, and the classic whataburger sauce. Standard burger where cheese is extra. We also got the chicken sandwich which was surprisingly better than the whataburger. It was tender and thick cut of meat, the tomato and lettuce seemed a bit fresher as well. They do offer their own whataburger ketchup and spicy ketchup. My favorite of the two was the spicy ketchup and they let you take however much of the sauce when you dine in. I even took the leftovers home. read more

Whataburger - Burgers Near Me - San Antonio, Texas

I needed a chicken biscuit but it was Sunday so no Chik Fil A. I passed a Whataburger and saw that there were a few minutes left for breakfast and it was on the menu. After waiting 5-7 minutes to place my order, I had to wait another 10 minutes for my order to appear. The biscuit was warm and soft, the chicken was a decent filet in crispy batter. The only issue was the sugary sauce which ruined the whole experience. Never had a gooey chicken biscuit before and hope never to again. read more

Whataburger - When you need a chicken biscuit but it's Sunday. - Burgers Near Me - San Antonio, Texas

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Solid Whataburger experience! Food was fast, hot, and cooked to order -- but the real win was the friendly staff. From the cashier who double-checked my order to the sweet woman who brought my tray (and offered extras like napkins & ketchup), they made the visit feel above average. Docking one star only because the place could use a deep clean. Still, a Jr. Whataburger, hot fries, and a chocolate shake hit the spot for my walk back to the hotel. read more

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I'm not sure why the low stars but this location is solid. Clean, friendly staff and placed in a great location. The food was good especially if you just want to grab a quick bite. read more

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Whataburger is a solid stop for fast food. This particular location was pretty good. The cashier was the nicest - taking time to give his opinion, make some conversation, and provide some humor too. He was very nice and helpful for a couple first time customers I was with. The location was big with my tables. Floors were a bit dirty, but bathrooms were decent. Overall, decent for a quick bite. read more

They are very disrespectful workers are flirting with each other and not taking customers orders. Multiple works reek of paraphernalia everytime I come they always mess up something with my order read more

First time in Whataburger and a delightful fast burger restaurant. My Burger melt was warm and tasty with cheese and onions. Service was fast and friendly. The ambiance of the restaurant reminded me of the old Royal Castle from years ago. If your in San Antonio Tx. Check out Whataburger. read more

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Order # 590081 leaving San Antonio off of 37 Take note your cheese doesn't melt so that's why I don't order cheese - your fries aren't the same and your using bad oil - cost effective for you I guess - fries and oil horrible #makehataburgergreatagain Fries are just terrible - no quality control so disappointed again and again - kids at the grill . They don't care . read more

This location needs serious overhaul. On Thanksgiving night we went here because everything was closed. They were seriously understaffed, grumpy and annoyed. I got some chicken tenders and a jalapeño cheese burger. The burger had a hair, we went back and told them so and they questioned it. They brought another one out with an attitude to boot, so opted not to eat it incase they had tampered with it. The fries were nothing to write home about, and the chicken tenders were bland and underwhelming. The Ambiance was dire since the patrons in this location were questionable and it made us feel a little unsafe. They were all out of tea, which made people upset. I will write WB out for a while since we fell a little grossed out. read more

I don't understand why some reviewers gave this location one star--maybe they came at a different time with a different crew. My experience was solid. The burger and fries were just fine, exactly what I'd expect from Whataburger. For a fast-food spot, the front staff and cashiers were very friendly and welcoming, which made the visit pleasant. Overall, no complaints--good food, friendly service, and quick turnaround. The restaurant was clean and they keep the local extensive homeless population from using the bathroom as their shower. read more

I arrived late due to a delay, but I went in around 10:15 PM and enjoyed my Bacon Avocado Burger, Fries, and Diet Dr. Pepper. read more

Whataburger - Bacon Avocado Burger meal with Diet Dr. Pepper - Burgers Near Me - San Antonio, Texas

Fun stop in downtown San Antonio at a must eat place! The birthplace of Whataburger, we went to see what the hype was all about. Turns out, fast food was terrific and cooked drag to order. The restaurant was bright and cheerful and the staff were professional, polite, and patient as we navigated the menu. Definitely worth the side quest! read more

Whataburger - Chicken tender sandwich - Burgers Near Me - San Antonio, Texas

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We came in late. Around 11:30pm. There was nobody taking orders. Then when the guy came out he had been obviously making food in the back and going back and forth without washing his hands. The lobby was gross. Garbage all over the place and bins overflowing. Tables dirty with spilled food and drink. The place was disgusting. We waited forever for our food. I love most Whataburgers but this location was awful. read more

Whataburger - Burgers Near Me - San Antonio, Texas

Nope Sorry! (Disclaimer... I'm a huge In-N-Out fan) TX friends wouldn't stop talking about this place and how it's the best burger spot in U.S. sorry but this isn't in the discussion. Just look at my pics... these were burgers served at the restaurant... they are sloppy and completely smushed. Couldn't imagine how they would have looked if I picked this up from a drive-thru. The taste was ok (Burger King is better and Burger King sucks). Really really disappointed. The 2 stars were for cleanliness and service. Will not return... I doubt whataburger is going to miss one customer... they have a loyal following from their local Texans. read more

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0/10 worst Whataburger location by far! they got my whole order extremely incorrect FOR THE SECOND TIME IN A WEEK! after i repeated the order 4x. Do not waste ur money at this location WHERE IS MY OTHER BUN! read more

Whataburger - Burgers Near Me - San Antonio, Texas

There's been debate that whataburger is better than in n out. Come at me with pitch forks and fire but I think this burger chain is more comparable to mcdonalds. Looked online and the census was to try a patty melt. The cashier was a bit impatient with it being our first time. However, this is one of the only food spots open late night if your plane arrives late. They also packaged everything in one paper bag piled high rather than spread out for convenience of carrying Onion rings- crunchy rather than crisp. The onion inside is sweet. Fries- more like mcdonalde and dryer rather than crispy. Not too bad on saltiness. Patty melt bacon avocado- overly salty. I was not a fan of this but I also prefer fresher flavors. Chicken little (nuggets) it's moist and real chicken but seasoned like nuggets. Pieces are on the smaller side. Apple pie- pretty good, solid crust. Less cinnamony than mcdonalds. Spicy ketchup- indeed ketchup with a kick. Its self serve at the counter so u can get it yourself. Jalapeño ranch- also legitimately has a kick Sweet tea- verrryy sweet. Probably southern normal level though. Overall, I found the food too salty for my taste and can't compare to in n out at all in terms of freshness. I don't feel the need to come back again, but appreciate the late hours read more

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I was pretty impressed with whataburger. I am from California and came here for a business trip. I took the red eye, so when I got to my hotel it was late. Thank goodness for whataburger and doordash. They saved me from going to bed hungry. I got the cheeseburger, fries, and a drink! It was pretty good. Not no in-n-out, but it satisfied the craving. I do like that it was open late so that is a def plus! Maybe one of these days whataburger can come to Northern Ca. read more

Nice to have a burger spot that opens late near my hotel. Came here on a Saturday night and the line was busy but it moves. Got a couple of burgers, fries and some shakes to go. Burger was nice and hit the spot. Fries were ok but the shake was awesome!! read more

I was happy to be in Texas when I realized that I was going to be within walking distance of a Whataburger. Since my first taste while I was in Vegas, I was impressed with their food and wanted more. This is a convenient place to grab a quick lunch if you are staying in or around the Riverwalk area. Tired of the sit down restaurants or gimmick chains you find along the walk you can come here real quick. My colleague and I did just that. Lunchtime was upon us and we were on a tight schedule and wanted to grab something to bring back. We walked over here and expected a somewhat small wait, especially with it being lunchtime. I'd like to touch on the fact that this is basically the first floor of the parking garage and made it kind of look like Whataburger was wearing a hat. Inside it almost gave off a fifties diner vibe. Walked up to the counter and placed my order. What knocks this place down a bit is the lack of swiftness. The employees seemed like they could have cared less if they were there let alone serving you food. It took a good ten minutes for the food to come out. Yes there were people ahead of me, but not the whole hotel where I am staying. Food was what I expected it to be. Just as good as I remember from my last visit. read more

I waited at the counter for at least 1 minute while the cashier who did not acknowledge me acted busy . I just left because someone just can't right their rudeness and make you still want to eat. But the restaurant is very clean and that's at least one good thing read more

Whataburger - The slowest whataburger ever - Burgers Near Me - San Antonio, Texas

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This was a great place and a great location in downtown. The cashier was super nice, and the whole place was relatively clean. The food came out quick. I noticed that the double burger that I got was a good size, but it lacked in flavor. The fries were average. I'll be back... read more

Whataburger - Burgers Near Me - San Antonio, Texas

Pros: The location is super convenient, the prices are affordable, service is quick, food is decent. I got the wings and they were tasty. Cons: tons of drunk people frequent here, bathrooms aren't clean, seats and tables weren't cleaned. I've been to a few different Whataburger's and this location is definitely the most disgusting one. I was fine getting the food to go, as the atmosphere wasn't up to even basic standards. read more

So we are walking back and Whataburger is always open so we had to stop in. It's like 2:00 in the morning so at the end of the day, we needed something that was going to be open and readily available. You come in and wait in line, but if that's the only thing that serving food like this, you expect to have a little line there so it's not the end of the world. I ended up getting the patty melt with bacon, and a breakfast sandwich. Again, it's almost 2:00 in the morning right now so I have to get something related to breakfast. The manager, Shirley, really came through for us. She let us try some different sauces and different foods, we are definitely going to come back. She gets an extra star just for being her. She came through and talked to us and had some conversation, even while the work shift was happening, so I really appreciate our customer service. Customer service definitely matters to me. She had it in spades! read more

Whataburger - a biscuit sandwich with cheese and egg - Burgers Near Me - San Antonio, Texas

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It was ok. They took awhile to bring our order out, which made me think that they were making it fresh. The drink sizes are huge, so when in doubt, order a size down. The meat seems to be a good quality as I got the double patty and it didn't give me heartburn. Love that the Coke fountain is well maintained. I had trouble getting the restroom door to open with the code on the receipt, and a helpful staff member jumped to help me instead of waiting to be asked first. I think they hire elderly staff and others who would otherwise have a tough time getting work, so that's great. Doesn't compare to Culver's though. I'm glad to have tried it once as this chain is all over San Antonio, even more than McDonald's or In n out. read more

We stopped in here for a quick snack after parking our car before going to the Brisco Western Art Museum. Like all Whataburgers, it is almost always really good. read more

Whataburger - Cool downtown Whataburger! - Burgers Near Me - San Antonio, Texas

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This place is trash asf the service is bad they never give me what I order. they need to get their heads out there ass this has been going on for to long. It's not that hard to make a burger or to put sauce in the bag sad how everyone in San Antonio talks down on this place cause that one dumb ass who's lazy in the back. Smh read more

this is a great establishment. burgers are burger ingredients. service is a must for the community and the old community. it is not loud in here. pictures below. read more

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The food at this Whataburger is always fantastic, though the service can be hit or miss. Today, however, the service was outstanding and really made the experience special. This is definitely my favorite location in the area read more

Whataburger - Burgers Near Me - San Antonio, Texas

Service was great food came out fast. My cup broke and they gave me a new one without me even asking. read more

Whataburger - New cup - Burgers Near Me - San Antonio, Texas

For a meal after a good walk, it'll do. Fries are just warm. Food came super fast and all tasted good. read more

Whataburger - French Fries Honey BBQ Chicken Strip Sandwich - Burgers Near Me - San Antonio, Texas

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We ended up leaving. They are super understaffed. Over a 30 minute wait for food so we left. read more

Whataburger - Drink station - Burgers Near Me - San Antonio, Texas

First time ever eating food from this establishment and now we understand why so many love it! My wife had a burger and I had a grilled chicken sandwich. Super delicious and prepared quickly. read more

This was my first time having Whataburger. I decided to go here even though I was not hungry. I couldn't leave Texas without having tried this food and see what all the fuss was about. Since I wasn't hungry, I decided to get a kid's meal that was a bacon cheeseburger, fries, a cookie, and drink. Everything was good. No complaints from me. Well my only complaint was that the food took longer than I thought it should have. People before and after me with full adult meals were being given their food before me. Doesn't matter, I wasn't in any rush. I am not sure what the fuss is all about. The fries I enjoyed since I prefer shoestring fries anyway. I would come back if I had the desire for fast food but its nothing to go out of my way for. The manager in my picture was so nice and sweet. She had some of the best customer service I've seen in awhile. I am upset that I forgot her name but please let her know that her service did not go unnoticed. She was awesome. I bumped my review up one additional star just because of her and her professionalism. read more

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I'm from the west coast. Here on the west coast we have a variety of burgers that are crowned as the best. Yes, there is one that everyone knows but for the reviews sake I wont say its name. In every discussion of which is the best burger, whataburger always comes up so I was curious to finally try it and decided for myself. In my opinion, the quality of this burger reminds me of the smaller unknown burger spots you see while driving around town. If that's not a good description, let me just say it was an alright burger. I got the single patty combo. Meat quality was lacking and the lack of sauce did not help it at all. Sad looking burger really. I loved the fries and I loved the customer service of this particular location. Even my uber driver told me he loved Whataburger. Theres a Whataburger right in the airport. What did I miss? read more

I ordered a #1 whataburger with everything on it. My burger was so dry I call it the choke you burger! The young man that took my order was very knowledgeable his name is Fabian. The ambiance was totally disgusting, trash and dirty floors, sticky counter tops etc. I will not be back to this location. read more