I'll be honest. The main reason I stopped here is because of an article I read. Saying that Whataburger paid over 90 million to employees for working during the pandemic and winter storms in a time when many corporations take their employees for granted it was refreshing to read this article. So because of what they did for some of the employees I decided to stop in and pick up breakfast. I purchased the pancakes with scrambled eggs. To my surprise the pancakes were actually really good and the scrambled eggs were okay also. What really impressed me about this location was the staff. They were friendly, efficient, fast and the food I ordered was really good. I don't know who the manager who was working on this particular day. But the crew that was working worked as a well-oiled machine. I will make it a point to come back to this location in the future. More because of the staff, then the food in all honesty. read more

Bathrooms were so dirty . You guys could learn from Buc-ees . Clean restrooms bring repeat customers not these again

Ask for no salt on fries. Didn't happen. Patties were cold Employees on their phones standing around.

Yummy! After a long day of driving our Whataburger, chicken tenders and fries hit the spot. Bonus points for this location for their great service and cleanliness. read more

Whataburger - Burgers Near Me - Lafayette, Louisiana

Just had a triple cheese burger and large fry. Both were fresh and delicious. Try the Dr. Pepper blended float. Fantastic! read more

Whataburger - Triple Cheeseburger with meat and cheese only. - Burgers Near Me - Lafayette, Louisiana

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Food was fresh and tasty! I sweet tea had a great flavor. The guy that brought our food and condiments as really friendly! Bathrooms and dining room were pretty normal do a Whataburger... read more

My Whataburger and fries were made freshly and while I waited on my order I had a delicious Dr Pepper Shake. The atmosphere was pleasant the food was hot and scrumptious and the staff was friendly. read more

Whataburger - Medium Dr Pepper Shake - Burgers Near Me - Lafayette, Louisiana

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My experience was not as good as I wanted it to be I just got out of time and wanted something to eat so I go there and ask for the number 8 and they gave me my stuff with just pickles and a circle of mustard no mayonnaise or cheese and my bun was Burt ass my ass , maybe it's just the one I went to but I wouldn't go there if I was u #jake123 read more

I'm not sure why the fast food places in Lafayette refuse to sell warm food, but that's what we get for taking a chance. Cold hamburger, cheese not melted and just a pathetic construction of a sandwich. read more

Great hamburger and fast service. Best fast food hamburger around. 5 stars for fast food.

Service is terrible and incredibly slow. People in here are packed in and nobody is getting their food.

The food was fresh, fries were actually hot, burgers were made correctly, and the young man at the wi Dow was very nice!

I come here for to go lunch orders regularly. I absolutely love that their food is hot and fresh, and fast! Whether using their app (which is very good) or ordering at the counter, the service is awesome. Michael Houston and the crew, Charles the service ambassador manager, and the rest of the crew are super efficient. Their drinks are always good, and try their chicken tender basket with the white gravy. It's so good. Thanks! read more

Mr Charles is an awesome employee. Was helpful above and beyond. Recommend this business simply for Mr Charles attitude.

Awful customer service. As a Texan, it is an absolute disgrace to the name of Whataburger that this franchise operates. Waited at the microphone/box in the drive through line for at least 10 minutes and two "hold ons." No real reason other than incompetence. Left & went to Wendy's down the freeway, which was very fast & professional. read more

Friendly service and good fast food!! My husband had a double burger combo with fries and drink. He forgot to tell them to make it plain with raw onions only so they pleasantly made him a new one. They made the fries fresh, hot, and crispy and my husband's redone burger was delicious (his words or something along that line lol)!! They even brought his order to him and waited to see if it was done correctly!! AWESOME SERVICE!!! read more

Average. Food was not amazing but not gross. Service wasn't slow, wasn't fast either. Not a dirty eating area but could have been cleaner.

Michael Houston and the staff at Whataburger on North University, Hwy 182, in Lafayette, LA, are amazing! They make everything quickly yet with care. I love how they pay such attention to detail. It's always a pleasure meeting everyone and getting consistently awesome food that doesn't feel like fast food but is super quick, nonetheless. read more

Always clean with good service and food. Love their grilled chicken sandwich. Easy on and off the interstate with easy access to fuel if you need it. read more

Whataburger - Dining area - Burgers Near Me - Lafayette, Louisiana

They have the best fries! They beat McDonalds fries! I love their patty melt too!!! So yummy! Service is hit or miss that's why I didn't put five stars. read more

The staff here move at the speed of IDGAF. I spent almost 20 minutes waiting for my food, only to be disappointed with stale fries. I should have gone to the McDonald's next door. read more

Very friendly, happy employees! Great service for those dining in. Barbara was walking around checking on every table and telling everyone to have a great day. Could have been cleaner around the drink area. read more

I'm from Illinois and we don't have Whataburgers there so this was my first visit. First thought was that it was very busy and not real tidy inside. There was trash and wrappers all over the counter by the soda fountain area. I could attribute this to them being busy and not able to clean that area yet. Very impressed with the size of the burgers. Definitely better than other fast food options. Food was pretty good overall. I am a huge fan of ketchup so I didn't like how they only had packets. However they have a spicy ketchup and a fancy ketchup to choose from. Overall I would try Whataburger again over Burger King or McDonald's. read more

Whataburger - Burgers Near Me - Lafayette, Louisiana

This was my first time ever eating at a Whataburger. I have friends who have raved about this place and I finally had an opportunity to try it out. The burger wasn't bad, but the service here could have been slower only if being served by 80-year-old blind people in wheelchairs. read more

Whataburger - 32-ounce drink standard with the meals - Burgers Near Me - Lafayette, Louisiana

I am giving this place four stars. I really wanted took give it 3 but the extra star is for LaSondra(not sure if I am spelling her name correctly) but she was amazing helping people with orders, checking on us, wishing customers safe travels. Our food took a little longer for this place which wasn't very busy but she apologized even thought it wasn't her fault. So please treat her well Whataburger read more

Delicious food. I always stop here when I'm driving back to Houston. This is one of the best whataburgers ever. All the ladies cooking there are creating real magic. These are real essential workers. read more

Excellent! As good as I remembered. I have a #1. Single w/ cheese, lettuce, onion, tomato & of course mustard the best condiment. Subbed onion rings for fries, Coke, & lemon pie for later. Just a good fast-food burger. Constantly good for years. Absolutely will return next time I'm on I-10 in Louisiana. read more

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This is what real service looks like! Best service from the managers down! Greated us, made sure food was fine. Noone on their phones, didn't have to repeat order 4 times. It's been a long time since we've felt welcomed in a fast food place. Bravo to your peeps. read more

Great food. Long wait but friendly staff and food was hot and fresh. Definitely will be back

This is by far the best whataburger I've ever been to. Excellent & quick/friendly service! The fries were hot/fresh and the burgers were made perfectly! Great teamwork guys!!! Keep it up!! read more

Most disgusting, nastiest, and worst customer service Whataburger I've been to. Worst part, idiotic Employees were so slow and couldn't even make the damn burger right. Garbage go to the McDonalds next door read more

Whataburger - Yuck. - Burgers Near Me - Lafayette, Louisiana

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Stopped her on the way back from Florida. Everyone was soooo nice and accommodating. Great place to get food with friendly folks.

Although I have frequented this Whataburger since we moved here 5 years ago, this location has steadily gone downhill in service and attitude. So much so that I decided to actually write a review today. When I ordered a potato, egg, and cheese taquito (a menu staple in the mornings), the person was shocked at first that I did not want any meat. After I was at the window paying, I asked the young woman for picante for my taquito. After a very long wait, she came back with my order which was of course missing the picante. When I asked her if I may please get some picante, she closed the window, and came back with three packets of honey. I looked at her and said, may I please have some picante? She told me "That's what that is", to which I corrected her nicely and said "No, this is honey. May I please have some picante?". She attempted to ask me "What's that?", and I said "Picante, like Hot Sauce". She said "We don't have that.".... Not only was she misinformed and obviously either not trained or not intelligent enough to comprehend her training, but she had absolutely zero customer service ability, which is the wrong place for a person who is attempting to work the drive through window. To top it all off, when I arrived at work and began to eat my taquito, it was missing the Potato. Unbelievable. It isn't that hard. read more

I can see what the talk is all about. These places are all over Texas, and I get it. Ordered a triple burger and had some issues getting it all down, next time a double. The fries are really good and staff super nice. I'll be back again before heading to the Whataburger free zone, know as South Florida. read more

I haven't eaten whataburger since I moved from Florida to Mississippi 10 years ago bc we don't have any near me. Well it was worth the wait!! Talk about good! I just got a whataburger jr dbl meal, nothing special, but it was delicious! Food was piping hot and fresh! Made EXACTLY the special way I ordered it, only pickles and ketchup,(something you won't get at McDonald's). Fries so hot they were burning my leg through the bag! My only complaint was it took about 5 min in the drive thru and that's not really a complaint bc I'd rather wait 5 min for food made hot, fresh and the way I ordered it than get in and out in 1 min with something slapped together and not made the way I asked bc that just takes more time to go back and have them remake it. read more

Whataburger - Address to a good Whataburger - Burgers Near Me - Lafayette, Louisiana

I have never had a bad hamburger from Whataburger... Until today. I am pretty sure it was some old me left on the rack that they threw in the vat of grease to warm up. Cold fries and a long wait added to my frustration. Usually Whataburgers number one fan though. read more

It's Whataburger, so it's going to be good. Of the three outlets in Lafayette, I think this one is the best, and you can actually go in and eat inside at 3am. Service is already fast and the food is always good. read more

I don't know where to begin. Multiple wrong orders at the same time, no ice in drinks at the drive-thru, and bad attitudes would describe this location perfectly for the last several months. They are also SLOOOOOW. Plan on 30 minutes for "fast food" that is not your order, and when you send 3-4 items back, they get pissy. This is not a one-time experience either. This location on University Blvd. (182) in Lafayette, La. has gone down hill faster than an avalanche. Management needs to step in quickly and hire workers who are somewhat competent with decent customer service skills. read more

Great burgers on the go. I've been a fan of Whataburger for some time so was delighted to see it amongst the other chains when scooting from Lafayette to Lake Charles on business. Service was carried out in the usual way at a drive through with a person who knows she's in a dead end job. But, it was not an unpleasant experience and I got just what I asked for in very quick time so no complaints. I stuck with the basic Whataburger with cheese added, fully dressed. A side of onion rings as well. I knew that ordering such a big messy burger to eat while driving down the interstate was a big risk but I wanted that burger so took the risk. Glad I did because, mess though it was, it was so much better than other burger options at that same interstate exchange. Onion rings were fair, Jack in the Box has the best, by the way. But, for the price and for the quick service, I'd definitely go back to this or any Whataburger when only a burger will do. read more

The Restuarant is located off 1-10 and entering the parking lot is tricky. The food is pretty standard for this chain. Service was a bit slow though drive through. read more