I'm a native son of Texas. It's cute reading all the idiot transplant drunk reviews of my favorite fast food burger joint. I got a double meat cheese bacon on Texas toast with jalapeno and all fixings. Large rings and Dr Pepper. I drive a plane and this was proper therapy after navigating Newark to Dallas in the holiday skies. Shout out yo my brutha Frank the tank who is en route on UA 9 from Haneda. read more

Whataburger - #2 Double Meat Whataburger - Fast Food Near Me - Irving, Texas

Jazmine took our order the other night in the drive thru and she was just the sweetest! She took our order, repeated it back, took our name and was just so friendly when we got to the window to pay. Her energy was amazing and it honestly made our night. The entire drive thru wait was about 10 mins from getting in line to receiving our food but she made it worth it. read more

Today 4/26 at about 5:35 is. Ordered food and shakes. Food was ok. But the shakes were all liquid. No frozen nothing. So we ended up with cold vanilla milk and a cold strawberry milk. Wasn't going to waste gas going back. Going to add frozen strawberries to blend it into what it was originally supposed to be. Won't be making that mistake again. read more

First, I have to mention that I have never been to a Whataburger because I don't eat meat. Friends were in town and wanted to try this famous restaurant. The customer service was beyond abysmal. From what we saw, only high school aged employees were working, so I guess the manager was also a teenager? My friends were disappointed by the burgers and the fries were cold. read more

I ordered 2 Patty Melts, 1 Whataburger, a large fries, and large onion rings--but there was no sauce included, and no one asked if I wanted any. Also no napkins. When they took my order, they didn't pay attention. Really disappointed with the lack of attention to detail. read more

Whataburger - Whataburger Patty Melt, #1 Whataburger, large French Fries, large Onion Rings - Fast Food Near Me - Irving, Texas

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I heard so much about this place being the In N Out of Texas so I had to give it a try. Now I would not say they are the same especially with the fact the size of the menu here. But what is comparable is the freshness of the ingredients and food was made to order. So there is a bit of a wait in getting your food. The people here were so nice to me, I really appreciated the customer service. More importantly the food is delicious. The drinks are cartoonishly huge, like a super-sized drink from mc donalds back in the day. I came twice and tried two separate meals. First time was the pattymelt with bacon and extra sauce. Unless you like salty food, don't add the bacon, it was too much salt for me. Otherwise delicious carmalized onions, lots of cheese, and a great beef patty. I also got their sweet and spicy burger. This was amazing as well. Great complex and tasty food profile. I recommend trying either one. read more

Quite possibly the worse managed whataburger in North America. Whenever you get to the window, they have two vehicles double parked in front of you waiting on their orders so you can't leave after you receive yours. After one left the window worker told me to back up and go around the vehicle in front of me but it's almost impossible when another car is right on your bumper in the line. I'll never return. read more

Make sure to check your order prior to leaving the parking lot. I got an old spicy chicken patty, with the smallest piece of lettuce, pickle and the butt part of the tomato. Additionally I was missing the creamy pepper sauce I was charged 40 cents for. Other than that, the fries and onion rings were fresh and the whata wings since they didn't have any at the time. read more

Food cooked fresh to order and is actually good, prices are reasonable and service is friendly. Cant ask for more. read more

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It is my gratitude during my voyage from California to Texas this week of festivities to be served a Whataburger and limited time Iced White Chocolate Peppermint Coffee. From the advertisements I saw, I was delighted to be offered a free Whataburger in installing the mobile app onto my smartphone. It was my personal gratitude to be assisted in redeeming this offer and kindly chatting with Elyas and Mario. It was brought to my attention some of these gentlemen have never been to Buc-ee's. Not on Whataburger paid hours, but perhaps they should see it one day! I kid. Please excuse me. Thank you for this delightful experience revisiting a Southern diner I love. May peace be upon you and your loves ones. To God be the glory. read more

Whataburger - Whataburger and Limited Ed. Iced White Chocolate Peppermint Coffee. - Fast Food Near Me - Irving, Texas

The service is agonizingly slow: It takes 20+ minutes to get food every time no matter how busy it is.

Management needs more training here, restrooms are disgusting, I ordered #4 w grilled jalps& onions had allot when I never said extra! My fries had paper???? I'm confused how you get paper on my fries!!! Also my bread was all ugly tore apart and soggy will definitely not go back to this place read more

Whataburger - Fast Food Near Me - Irving, Texas

How the heck do people put this anywhere up in the fast food chain rankings? This place is a very subpar version to Carl's jr... the meat/bun was super dry but the one good thing is that if you were super hungry it would be worth it because it's so much food/ the burger is huge. My fav thing is that they have spicy ketchup. Was worth trying at least once. Food quality: 2/10 Service 10/10 Worth it: 3/10 read more

Very clean food prep area, clean seating area knowable staff, but a tad bit slow serving, the sweet tea was extra sweeeeet, be sure to water it down if you have hi blood sugar. My last test does the buger look like the advertised burger read more

Whataburger - Fast Food Near Me - Irving, Texas

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love the this location. morning crew is always so friendly. The food is always fresh. I eat here every day

Online order was fulfilled in good time and accurate. Thanks.Chicken Strip Sandwich Online order was fulfilled in good time and accurate. Thanks.Chicken Strip Sandwich read more

Whataburger - Buffalo Chicken sandwich and onion rings - Fast Food Near Me - Irving, Texas

We Ordered ahead 4 hours in advance. Waited 30+ minutes for food. Crashed out bc of hunger

Food is taking forever to get ordered a very long time ago this is unacceptable. Fountain is also out of drinks and staff is not friendly.

Management is terrible here. Found multiple curly hair in my food. Talked to management and they wouldn't do anything for me. Have multiple issues with this particular location and always takes forever to get food. Avoid! read more

You better go inside and watch them make your food!!Yea, I've loved this place for so long but these days -_-!!!! I'm don with'em! I watched one of the staff, one too many times, slide made sandwiches and buns across a metal prep area that was covered in old condiments and vegetables with no wrapper. It's no wonder the sandwiches were cold! Instead of placing the hot buns on clean wrappers, they were laid directly on the messy cold counter, picking up all the leftover mustard, onions, and lettuce from previous orders. The staff would then wipe it off, wrap it up, and toss it into the bag. I don't even understand the logic behind that!!! It's not efficient, nor does it save time! And put on a d*mn mask if you're gunna talk and make sandwiches! STOP HIRING CHILDREN!!!!! I respect them for working as hard as they can so there's the extra star; but seriously it's not rocket science! read more

Better than in and out! This was my first time at a Whataburger and I had a really tasty burger! I went in with very low expectations and the visual of the burger looked disappointing but it was delicious! I definitely recommend to order the Texas toast burger. read more

Whataburger - Fast Food Near Me - Irving, Texas

Would give a zero if available. Incompetent workers and pitiful management. Orders are ALWAYS incorrect

The night manager has the BEST customer service EVER!!!. I love coming to this location mainly because of him and Lee. This store always stays clean and the whole shift mimic excellence on every visit. You can tell theY are driven by good leadership. Lee and the night manager treat us customers like family. Both intentionally take the time to get to know their regulars and make us feel like we are their only customer at the moment. The night shift manager, manages the crew very well, great at keeping the flow of business and the food is always piping hot and fresh. Lee (jr i believe) has a smile out of this world and has such a wonderful personality. You can walk in this store depressed and by the time you leave, Lee & the night manager will have you sitting on cloud 9 and feeling on top of the world. Both are silent hero's who get's some of us out of our funk without them knowing it. Let's face it, working with the general public can be brutal and not easily done. Now, how these 2 juggle that and REMAIN consistent with great smiles and hugs inspires me. Thanks guys for being my silent hero's **Review also left on WB site in the contact us area** read more

Worst Whataburger ever. I had to pick someone up at DFW airport by 6:30. Their flight arrived at 6:10 so we figured it would take about 20 minutes to disembark, collect luggage, etc. 5:45 my stomach is growling. I haven't eaten anything all day. I'm nearby and decide a burger sounds good. I have had horrible experiences here at the drivethrough, but surely dine-in is faster, right? Last time I ate at Whataburger it was in a restaurant on i35 by San Marcos, and service was really fast. So I go in. By 5:50 I placed my order. Eric, the cashier, was as disinterested as can be. "What do you want" and not one more word. I pay for my bacon cheeseburger combo and sit down. The tables are filthy and sticky. 6:00 no activity. There are about 6 or 7 guys in the kitchen but no one is doing much. A guy comes from behind the counter and sits down and starts playing with his phone. I notice there are very few cars in the drivethrough and only one other customer inside. Another employee comes inside around 6:05 reeking of pot 6:10, 20 minutes after I placed my order, I get tired of waiting. I need to get going as my friend texted me that he's waiting for his luggage and I don't want to make him wait. I go to the manager and ask him for a refund because I have to get going. He says, "No no, I'll make it for you" and grabs my ticket and goes behind the counter to prepare my burger. THEY HADN'T EVEN STARTED ON MY ORDER YET. When I finally got it I rushed out, bag in hand, around 6:17. On the car, driving to the airport, I grab a fry. It was kind of cold. I open my burger and take a bite. It's barely lukewarm and kind of undercooked in the middle. I give up. I wasted $11 and half an hour of my time. I have no idea how this place stays in business. Money laundering would be my guess. read more

As of 9/14/24 please fire the entire PM staff. Especially the manager in duty. She had no control of the situation. They had so many cars piled up with orders and online orders waiting. None of which got fulfilled. The entire time people are asking for orders the staff were just joking around and playing with each other. Waited 45 mins for an order that came out tasting awful. P.S the bugs are everywhere on the floor. I felt gross read more

I wonder if that five star review below was meant for another location, because there's no way this place deserves five stars. I've made the mistake of trying to get food here three times this year - once at the drivethru around 10pm, once trying to pick up an online order around 8pm, and once inside at 9pm, so not even at busy times- and every time it's been extremely slow (at least half an hour). The overall attitude is "Your order is an inconvenience to us". When I got there, 20 minutes after placing the online order, they hadn't even started to prepare it. my burger was dry on the outside and undercooked on the inside. You do get to see the staff enjoy interesting stuff on their phones, which is a lot more engaging than preparing burgers or serving customers. Used to be good, but clearly they don't care anymore. read more

Worst whataburger ever. I love whataburger and this place is notorious for consistently having my order wrong and making me wait 30+ mins to get food. I ordered on the app at 11:55. It was supposed to be done at 12:03 at most. It's now 12:37. There is 4 people in the drive thru. No one has gotten their food. Workers are on their phones and playing around in the kitchen. I just observed one taking selfies. Last time I walked in restaurant when they got my order wrong and tried to switch - the lady leaning on the ice machine and texting acted like I was inconveniencing them. If I did this in my job I'd get fired so fast. Needs new management. read more

Whataburger - Fast Food Near Me - Irving, Texas

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Good luck going here at night on a weekend. The drive thru is super slow and the kids working there barely speak. Lunch is much better.

Last meal in Texas for what could be a while, so it had to be Whataburger. A Texas institution beloved (mostly) by its inhabitants. As far as the condiment game goes in the world of fast food, nothing can beat the spicy ketchup. Decided to load up the calories for this meal. The mushroom swiss burger I opted with Texas toast. Juicy, well cooked burger patties under melted cheese and sauteed mushrooms. The double Whataburger was as always, true to form. Could've done with a bit more crunch (same with the fries) with the Whatachick'n sandwich, but nonetheless the seasoning was on point, and the chicken itself was moist. I regret not taking a batch of their ketchup with me, but I know the winding road of fate will bring me back one day under the famous Ws. Ronald McDonald ain't got nothing on this. read more

This location is poorly managed. Really poorly managed. Once again i just spent 15 minutes in the drive through for the number 2 meal and 3 chicken tenders. Then forgot (Because you always have to here) didnt check my bag. Got home and of course the 3 chicken tenders were not in bag. Oh, i paid for them alright. They were for my dog and she is disappointed, and i am upset and i'm not driving back. Get better managers already read more

My first whataburger experience as a new Texan: asked for no cheese on my burger. Got charged $.50 for cheese to be added on my burger. Asked for a packet of jalapeno ranch. Didn't get my jalapeno ranch. No napkins to scrape off formerly mentioned cheese. Employee at the drive thru window was extremely welcoming and friendly though! read more

Its a Texas thang anyways this is one of my favorite fast food restaurant and I can only get this when I'm in Texas also this was my first job yep that's right my first job was in Texas and not California.But back to the restaurant this wasn't my first visit since I've been back to Texas but this is my first time reviewing the restaurant since I've been back and I'm just gonna say that the food is good but I should have just stuck with my original favorites the #13 combo the three chicken strips with Texas toast and white gravy with fries or the number 12 combo the grilled chicken fajita taco with a side of fries yum!!! The Patty melt was okay but like I said I'm just gonna stick with my number 12 & 13 combo meals!!! read more

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Use to be amazing but in the past year the service has been so slow. Employees are still polite and I understand it's short staffed. But this is my last time waiting in this hour drive through line. I've been in line almost a hour now. Still haven't got my food. read more

Shout out to our local Whataburger!!! Had people helping me pull wet carpet and we were starving. 4 pm on Sunday. The line was daunting!!! As was my order. 2 Dbl. both special order; 3 Whataburgers; 1 special order. 2 large fries, and AMAZING onion rings, extra crispy. Got home, every special order was cooked to perfection, ample napkins, both spicy & regular ketchup, enough for 6 adults, not like 2 Packets that some places give you! Bonus points! Whataburger was my "cheat of choice" after the Arctic freeze of 2021 knocked me plum out of ketosis! In and out in 20 minutes. Y'all, there were 10 car's ahead of me!!!! read more

Whataburger - Fast Food Near Me - Irving, Texas

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You know where you can get a burger fast and in a clean restaurant near MacArthur and 635? There's McDonalds, Wendy's, Five Guys, In n Out, and Jack in the Box. All of these will have burger and frys ready in way less than the 30 something minutes we Had to wait for our order. What happened to whataburger? It used to be a Texas institution. read more

Chronically slow. Frequently gets order wrong. Often, refuses to listen to order so I have to say it two and three times. Food is good, but I have to go to the Whataburger a few miles away to get good service. Someone needs to clean house at this location. The amount of money that the owner must be losing because of the mismanagement is likely astounding l. read more

Waited 25 minutes for cold burger and stale fries. The staff has no sense of urgency or customer service.

The worst place There was maybe 1 family and 2 other people and my so and me and it took 30 minutes to get our food wrong This is supposed to be fast food and get it right read more

In drive through and after 10 minutes call into store. Female staff answers, says short staffed and then begins to cry. Do NOT visit, drive the 15 minutes to the Dallas location!!! My 3rd attempt here with same horrible results read more

Whataburger - Wait until of hell - Fast Food Near Me - Irving, Texas

Got my meal today after ordering online. Only took 30 minutes and the order was wrong. They also brought my food out without the drinks. So I had to wait. I complained why they would do that the frys would get cold. But I did t have to worry about that. They frys were cold when I got them. Whatajoke. Where is the old Management ? This used to be a good location. It is not anymore. Go to another location or expect failure when you get an order here. They screwed up the fix for mg order also. I gave them back 3 frys got one back. Whatthefu?? read more

Whataburger - Wow cold food just what I wanted. - Fast Food Near Me - Irving, Texas