Don't even know what to say here. Staff smoking right by the entrance, older employees yelling at each other & other employees, a lot of confusion in drive thru, staff apparently is unaware of their volume as everyone in the dining room can hear everything they say. They were loudly complaining of a smell coming from the bathroom- their was a Plummer onsite and they kept saying it smells like gas . Better go outside and light a cigarette I guess?? Food was okay so 2 stars, customer service is clearly lacking at this location. read more

this place needs to step it up! this was my first time ever going to whataburger and i ordered a number one. she asked if i wanted cheese i said yes and also order 2 dipping sauces. when i got my receipt i saw that they had charged me for the 2 sauces AND the cheese. why wouldn't they tell me that? and then i get home and guess what; no cheese on the burger and my sauce that i unknowingly paid for wasnt in the bag either. it is so bad i wanna give you a zero, but i cant, so i give u.. a 1. read more

I just wanted to say great job. Everytime I come to this location the employees are so nice and the food is good. Jaheim was my cashier and they were very professional. Glad I came to this location. Thanks again! read more

What can I say about these burgers and the staff here?! They are both amazing! The green chilies burger is my fave and the team here is always helpful and the order is made quick. Love these guys! read more

Whata... terrible burger place. Sure, the soda was good, but the fries were the blandest I've tasted in years, the buns were dry, the burgers tasted like they'd been frozen more than once and were just mildly above air temperature (96 today.) It was also quite a wait. The fries were very hot, so the combination suggests it was a fresh batch. Maybe somebody needs to learn how to time a meal: If fries take 6 minutes to fry, and a burger takes 3 minutes to microwave, don't start them at the same time. read more

Omg this place takes forever! I've been sitting in the drive thru for 10 minutes, and I cannot get out! Ugh! This is not fast food! They are lucky the food is good, but I will not be back to this location read more

First, I am impressed with the cleanliness of this restaurant. Between rushes, a staff person is out in the dining room cleaning tables, doors, restrooms,etc. Second, I have eaten here for years and the food is very consistent and tasty. Third , the staff is friendly and easy going. All together a very positive dining experience! read more

Despite it being a common topic of discussion on yelp, reviewing a fast food chain is quite useful. Sure the food and prices will be pretty much the same at all locations, but the employees, service, the environment, and other quality issues will vary greatly. The staff at this whataburger are very nice and competent. My only criticism is that sometimes my chocolate malt is not mixed all the way and I get my first strawfull of nothing but chocolate malt sauce. However, this is a hand mixed shake which is a rare luxury in fast food nowadays, and I am receiving 32 ounces of chocolate malt for around 3 dollars and 50 cents. That's about twice as much as you get for the same price anywhere else. Can't beat that. Plus, if you only get a beverage or fries and there is a line in the drive thru, you'll often get to pull up into Lane B, which is shaded and you won't have to wait for the suv full of screaming teenagers or the van with 5 blue collar dudes ordering $14 dollars worth of food EACH. They'll bring it it to you, collect your money, and on your way you go. read more

Came here and was really happy but they are under staff and running around trying to get things don't really wanted spicy ketchup and well they are out and didn't tell me till I got my food. It is all good I understand you run out of things but you should let your customers know. read more

Great burgers! We are from California where they dont have Whataburger so we had to stop here and try. Prices are fair. Customer service was good. They bring your food out to you with a tray of sauces to choose from. The spicy ketchup was great. Still taste like ketchup with a little extra kick. Diced onions went well on the burger. Fries were hot and fresh. If you want mayo you have to request it. I would come back and recommend eating a burger here if you are in the mood for one. read more

Went here for the first time. Had a chicken burger. It was pretty good, onion rings good but fries were over cooked and old tasting. I got it to go or would have taken it back. Oh well. The kids who work there seem nice and the girl who brought my order friendly. read more

Boyfriend's cravings brought me here. I got food poisoning from Whataburger once and never went back. Second time around and my attitude has changed. Not bad! The meat tasted great and so did the fries and malt. Every now and again I may return. read more

We came to Whataburger on Friday/Saturday at 12:30 and the whole experience was bad. We ordered 2 number 3's 1 with cheese only 1 everything no kethchup both with extra cheese, issues both had everthing on them. 3 Bob's 2 with bacon 1 with sausage all with ectra cheese all 3 had sausage and no extra cheese 1 patty melt that was made right. 1 biscuits and gravy that was ok 3 lg frys only got 2. Other issues inside the female bathroom there were 2 people shooting up drug's we told the staff and they saud "oh okat" then heard them talking in the back "the tweekers are back at it again and laughing." we tried call the store but got no answer. I sent them an E-mail and a PM thew Facebook with no reply. read more

5 stars for fresh, hot and accurate orders. Also the gentleman in the drive thru on most evenings gives excellent customer service. I'm in the industry and this restaurant is definitely doing everything right to keep me as a loyal customer! That gentleman deserves recognition and a raise. read more

This manager sucked, he didn't great us... one of the costumers did as a joke. When the customer did the manager flicked his hand. After waiting to put our order in they said we had to wait 45 minutes for their best thing (the honey butter chicken biscuit). We left. read more

Love the A1 burger good onion rings also good service

By far the best Whataburger I've ever been to in this state. I live 10min away from 2 of them, but choose to drive the extra 10min more just for this location. Very pleased with every experience I've had here. By the way my interaction with Richard P. was one of the best interactions I've had at any drive thru window at night. By far the nicest employee I've ever had the pleasure of dealing with at a Whataburger. Guy is an extremely polite and is a very hard worker. Couldn't be anymore happy with my experience here. Job well done guys! read more

My first whataburger. Food was good. It came fairly quick. Decent price.

Amazingly good pancakes. Our son from Houston Told us how good they are. He was right, as good or better than most other places including Denny's. Plus you get free senior beverage. We have been enjoying their pancakes for several years now. Try the jalapeno cheddar biscuit too. read more

Whataburger - Nice selection of food choices. - Fast Food Near Me - Glendale, Arizona

Came to eat at 7pm on Friday. Excellent customer service and quality food. Clean restaurant - will be back when I'm in this area again.

One of the best burgers around! Just remember there hamburgers are really big! Don't let your eyes be bigger then your mouth. Fry's are great too and they have Diet Dr. Pepper! Yummy. read more

The service was terrible. The woman, Betty, interrupted my husband 4 times during the order to chat with a coworker. The burger was dry and the fries flavorless and pale. read more

I will not return to this WhatBurger. The cashier was extremly rude, the food was awful and not made right and to top it off the sweet tea was not only NOT SWEET but also RANCID! The cashiers name was Victoria and from the time we walked in she acted as if we were inconveniencing her. We were nice, polite, and ordered a simple order. She kept snapping at us for no reason too. The food was so coated in mustatd I could not taste anything else. They didnt put cheese on my burger even though we paid for it and my husbands burger had so mutch mustard he couldnt hold it together. All together the whole rxperience was well, just awful. We will drive out of our way next time to go to the one on 91st and bell rd. read more

Great service but everything else was bad real bad Fries chewy and burger was cold wasn't fresh at all what a waste of a good burger

I don't know why customer service is so horrible in Arizona. As a former restaurant manager, sometimes I want to jump over the counter and take over. I understand in fast food you have a lot of young adults working and some are still learning but that is what a shift manager is there for. Unfortunately I sat in the dining room of Whataburger and watched a mgr named Lindsay have her back towards the register with a customer standing there and she didn't have the acknowledge him by at least saying hello or "I'll be right with you sir". She looked so miserable and was also very rude to an employee that seemed to be new. I used love coming here but it is going down hill read more

sat in the drive thru for 15 min with only three cars in front of me. i ordered fries a drink and a cookie. also was charged for extra sauces they didn't give me. wack read more

I am very disappointed with this place. WORST customer service I have had in a long time! The girl in the drive thur should think about getting a job where she will have zero customer interaction. I can say we won't be back read more

I've been to a few different Whataburger restaurants before but this location definitely has the best quality food so far. Service is generally good and the wait time relatively short, but this time I was pleasantly surprised by the service I received from Jazmine R; she had a huge smile on her face and gave me excellent eye contact which made me feel very welcome. At first I was confused because I saw she wasn't a manager but a regular employee; as she showed professional attributes while quickly and accurately taking my order. Jazmine is the type of person I would be extremely happy seeing become a manager and taking on more responsibility as she seems more than capable and deserving of a raise/promotion. I will be back to this specific Whataburger not only because of the food, but the great service I just received. read more

My favorite! Always and forever! Even their ICE is great. You Ice connoisseurs know what I'm taking about.

The employs are nice. But they are slow and ignore you when you are at the counter. All they care about are their drive thru customers. They tell you to wait yet they aren't doing anything, help the customer you lazy people! read more

Food was good. Service was fast. Only a 3 star for the petty reason of 39 cents for a ranch packet. Not a total game breaker, but it's the small things that annoy me. read more

Whataburger is my first lunch stop in Arizona everytime I come in from California for Spring Training. It's always delicious! Wish they had Whataburger in California! read more

They are slow as hell and very rude. I hope it goes out of business and they put an in n out or Chick-fil-A here. Correction- Paola is very sweet. Great customer service. Everyone else sucks. read more

Went there around 1 pm for lunch today. I went through the drive-thru and it was super busy, so they asked that I park in "Lane B". It was a little bit of a wait, but it was lunch-rush, so I expected it to be busy and expected there to be somewhat of a wait. When it was my turn, a young man named Skyler comes out with my drinks and immediately apologized for the extensive wait, and thanked me for my patience. He knew which order was mine, and didn't hesitate to ask, "Um... did you have...???" which is common at other fast-food restaurants with this system. The food was fresh and hot, and delicious, and most of all, PRETTY DARN ACCURATE! The only thing that was incorrect was I had ordered a small sweet tea, and received a coke. Everything else was correct, even down to the combo with no mayo, no onion, add ketchup. I was super happy, and would go back any time! I also saw another girl running around delivering food to a vehicle, and she smiled and waived at me as I made eye contact, and watched her walk back into the restaurant. These guys both maintained upbeat attitudes, despite the rush, which is important. Any Whataburger location I go to I experience perky employees, which makes me feel a lot better. I had just gotten there after a bad experience at store I had gone to shop to, and so the friendly attitudes and faces helped to turn my bad mood around. GREAT JOB EVERYONE! read more

Great place to go for a burger early in the morning. Always fresh and never an attitude for ordering lunch for breakfast!!

If you are lucky you will get Betty Davis to wait on you!!! Shes an amazing beautiful lady!!!! Keep up the great work beautiful Betty!

Great service but it's just McDonald's with better options. Much better than In andOut but short of 5 Guys, the gold standard.

Wow, Thank you for your amazing costumer service and friendly staff! I was at your location on 1/20/17 and was shocked at how polite and friendly your staff was. Thank you Betty and Pam! read more

We usually go to the whataburger on 91st and bell but we were close to this location so decided to come here my husband always orders a breakfast sandwich with egg whites only because he can not have yolk he is allergic to it, they refused to take the yolk out of the egg when the other location always has for the past 5 years. When we asked to speak to a manager to ask why she said she was to busy to speak with us and would not come up! We will never come back to this location one because they do not accommodate someone's dietary restriction and then the rude customer service when we just asked why the lady at the window said she wasn't sure that's when we asked to speak with a manager. read more

Always great service, exact orders and pleasant staff! I just wish you would have the Sweet & Spicy Burger on the regular menu! I had to wait several months for it to come back, and get the greatest burger ever! read more