The service was amazing the manager was the best (forgot to ask his name). Everything was fresh fries hot, hamburger taste amazing. I'll definitely be back for my 4th time read more

Whataburger - Whatawings - Burgers Near Me - Buford, Georgia

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Swung by Sunday morning to pick up some taquitos for breakfast, when I asked for extra picante sauce, they wanted to charge me for them. Ridiculous!!!! The corporate page clearly shows that they are free. All I wanted was 2 picante per taquito. When did condiments become a revenue stream read more

I finally decided to take a change at this location, despite the reviews. Bad decision. My son and I put in an online order via the app. I will say the service was quick however, when he got back home with the food, I was highly disappointed. I ordered a strawberry malt but got a strawberry shake and they didn't even bother to mix it properly. I ordered a Whataburger Jr. Meal with small fries. I asked for regular ketchup, and barely got any on my burger. My son asked for extra ketchup on his burger (Jalapeño and cheese) and he got regular. I think my daughter was the only one who enjoyed her meal (chicken strips) except they forgot her medium fries. I'll stick to the one near Friendship Road (Lanier Island Pkwy). read more

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Customer service is great but the quality of the food is leaving questions as to why the food is coming out cold and fries stale because they are known to "cooked to order". I'm confused why the jalapeño & cheese burger has no cheese and meat is cold. Dr.pepper has tastes of sweet cherry mixed flavors. read more

I have tried this place over and over again, and it always comes up short. In my opinion, the food has no taste and is usually lukewarm. I don't understand what the hype is about and why are they building so many of these establishments because in a few years, they're just going to have to tear them down because there is a very limited following... They will get no more of my money... read more

Came here because my brother-in-law suggested it. He really wanted to try it and to see what the hype was about because the seem to be long lines on the weekend. Driving up to the drive thru we heard a very pleasant voice that announced herself as Kimberly. She was very cordial and possess that southern charm. We ordered 2 doubles and 1 double. 2 fries and 1 onion ring with 1 Fanta and 2 Prickly pear lemonade. Kimberly was thorough offering to omit condiments or add. I omitted mustard on the singles, I just wasn't in the mood for mustard, so I made a decision for my grandson. As we were driving off, I was prompted to go to google to specifically give 5 stars. When we got home to enjoy the burgers, sides, and drink, I found that I was not happy with my meal. I eat the onion rings first; they were scrawny with no substance to them. Like having no life, the fries were nothing to write home about. My single burger was cold and had a split in like someone had to check to see if the inside was cooked well done. My brother said the double was warm and juicy. All burgers had way too many onions. I was like somebody just did not know how much onions to put on the burger. It appeared that they had to figure it out but couldn't. The prickly pear lemonade was the bomb; I really enjoyed the drink and Kimberly did say that we would enjoy the drink. So, my rating is for customer service and food. I give 3 stars for the food and 5 stars for Kimberly's dedication to customer service. read more

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costumer service is super slow, I had to leave after 30 min waiting for one burger and one chicken wrap , which I didn't get

I came back 2 years later today. This time around to try the whataburger chicken sandwich. The service was very good! The lady manager greeted everyone with a "hello " and was very helpful and attentive. Managing partner-Jonathan Adams give her s a raise!! Ambiance has not changed in a year but clean cozy. The fries were small and crispy.The grilled chicken was tasty. The bun and tomatoes fresh . I still recommend this location America. read more

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We have ordered here before. I love their Whataburger without cheese on a brioche bun toasted, fries and an apple pie! Their customer service is better. There management try their best to train the staff and that everything is done in a timely matter. It is always cold inside and they have spacious dinning area to eat inside. read more

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Yooo this place is lit and the burgers are sooo juicy and good and the people are nice and the whole vibe is just great. Eating inside is the best read more

I ordered a burger and got toppings I did not order. For twelve bucks and a screen that I filled in in store. THERE IS NO EXCUSE for it to be wrong. I hope corporate fires all of you. read more

Whataburger - Fries they didn't manage to f up. - Burgers Near Me - Buford, Georgia

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The burgers are bad to the bone! Love Whataburger!!! Go eat there, so yummy! I eat at the one in Hamilton Mill. Great service and great cooks! read more

I'm not sure what the hype was all about at this place... I was pretty disappointed. We can here on a Saturday afternoon and the pace was pretty busy. Service was not the greatest. As we waited in line no one greeted us and the person that took our order seemed like she didn't want to be there. The food was not was I expected. I really wanted to like this place but I didn't. The burgers were big and a good size portion but it was just a regular back yard burger. I don't like the fact that it they have chopped onions in the burger and it was over powered with mustard. However, my daughter did like the fries and their spicy ketchup sauce. I went to the restroom to wash my hands.. it annoyed me that they had no soap in the dispenser and no napkins. I told the worker and no one went to refill. After we ate and left I went to the restroom again and it still hand no soap or napkins. Good thing I keep had sanitizer with me at all times. read more

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Ordered online today at 4:50 (Saturday) in Buford. Ordered cheeseburger w/everything including mayo, mustard, ketchup and regular onions, lettuce, pickles & tomatoes. Mine had NO ketchup, mustard or onions and maybe a teaspoon of mayo, cheese slice wasn't even melted at all, because the meat patty was cold. I ordered a Diet Coke and got regular Coke. My husband ordered grilled onions instead of raw and got both! Ridiculously disappointed. Will be going elsewhere for burgers. read more

First time here. Heard the food was good. Me and my wife liked our meals. The burgers are big. The service was good also. I would come back again. read more

This was about 6 months ago. The burger was terribly made and the taste was awful. I waited in line for about 30 minutes. We went through the drive through. The people were friendly taking the order. read more

I ate at a Whataburger in Snellville,ga on Sunday and asked for avocado and was told that they didn't offer thst anymore.Well,if whataburger doesn't offer that anymore they still advertise on TV ad that you can order it.Said they will prepare it any way a customer likes it!Also,the taste was very bland!Not satisfied al all!! read more

Went to get lunch . My wife ordered a burger with mayonnaise and ketchup, she got no mayonnaise or ketchup on her burger. . I ordered a patty melt with extra onions one piece of cheese , mustard, ketchup and mayonnaise. When my wife got her sandwich there was nothing on it. When I got mine it had two pieces of cheese so I sent it back . Waited 15 minutes for my next burger it had fried onions on it. So I returned it and ask for a refund. We look at the order ticket and nothing we ask for was on the ticket mind you she repeated the order twice to us . How she got it all of it wrong on the ticket is beyond me. Unless you did it purposely. Cause how can you repeat the order to us twice right but it is totally wrong on the ticket. Sad really . This was at the whataburger on Greyson highway across from Kroger and McDonald. Should have just went to McDonalds there food at least is always consistent. read more

I recommend everyone to visit the food was great and the ser was amazing I'll definitely come back to eat they famous patty melt

My food was cooked right, well seasoned and flavorful. The customer service was fantastic, and it was quick and handled with care, the mood was great and the servers were friendly. read more

No no no no... just keep going. It's as if they took a couple of lessons- not all of them- from CFA. There's a double line HOWEVER it leads to no where. We were in the outside lane and were told to merge towards the window. There are several cars ahead and behind that are parked two across and we have been told to navigate a sea of disgruntled people who have ordered and have been waiting prior to our arrival. We waited in line for 25 minutes and received four beverages about 7 minutes in. (We only ordered 3). We ordered three combos- a single with cheese and no mustard, a double absolutely plain, and a fried chicken absolutely plain. We received a single with cheese an a lot of mustard, a double with mustard oozing out of the wrapper like a Van Gogh painting, and a piece of chicken on a bun that could double as a Krispy Kreme donut it had so much mayonnaise on it. I parked- went inside with the items and said to the manager- you are having a bad night and so are we... can you fix these? He did quite quickly, to his credit. I am just confused at how disorganized and incompetent our experience was. Keep driving. read more

Whataburger - We made a big mistake going through the drive thru - Burgers Near Me - Buford, Georgia

I know there are some low rated reviews out here for the Whataburger in Buford, but honestly my order is on point each time. My fries are always hot and so are my burgers. All the cashiers at the drive thru have been good, but I love the cashier Mariah. I enjoy when she's working because she is very pleasant and has great customer service skills. I also enjoy being serviced by mgrs Kari and Gigi. Store 1267 is my go to. I love the staff there. The others near the same area I'll usually by pass because the quality of my orders aren't the same nor is the customer service. Next time I'm going to take pictures of my orders. read more

Well if the name and long line doesn't convince you then what will?! We were convinced and curious at the same time so we waited. I order the #6 fries and a drink. Everything was a 5/5! I still can not believe this place is 24hrs! I definitely will be back to try the breakfast menu! The drive thru was similar to Chick-fil-A and the girl shown in my pictures was so sweet and patient. The stories she told me about misbehavior of customer made me upset. Like cmon guys let's be adults. read more

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This is only my 4th time at a Whataburger. Each time I visited a location, it was in another state. I have been looking for the mushroom burger I had on my first order in Texas. I haven't been able to see it on any menus anywhere else. On this visit, i did try the avocado burger, which was delicious and plentiful. This is the new buford location. I was sent out to be the brave one to wait 1 hour in the drive-thru line on opening day. The employees took orders, and the line moved forward with no issues. Food came out hot/fresh fries crispy, lightly salted / ice cold drinks. Just like fast food should be. If service stays like this, it will make customers really happy. I placed a pretty big order to take back to family. Everyone ordered something different, i can say that the sweet and spicy burgers are now another Whataburger favorite. We enjoy a Whataburger whenever we can get one, and we are glad to have a location very close to home now. read more

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Food was great and served quickly. Nice music was playing and manager was very personable very clean restaurant. Will return. read more

My son is crying. Asked for a LARGE drink.., got a medium. Asked for onoin rings and its fries,,,???? Thanks for ruining his 32nd birthday what a burger . read more

Had one it tasted like a dry whopper. Not impressed. And it was a new store. I will just go to Burger King nex time.

Great service, cashier was sweet. Clean location, looks great. And it was fast! I don't know if it just this location or all Whataburgers, but the chicken is just awful. Like it was comparble to that one time I went to a burger king past 10 oclock at night. Like it almost tasted like the chicken had gone bad. Fries were okay - not oustanding. read more

I had whataburger first in Houston over a decade ago. It was crappy then, it's crappy now. The only reason we went there was cause of the hype considering how new this franchise is to Georgia. Our food was almost all cold so I asked for a remake. They were nice enough to do that without any issues. Best thing about this was the strawberry shake. But, it doesn't seem like we'll be driving all the way there just for this. read more

Whataburger - Burgers Near Me - Buford, Georgia

First experience at a whataburger and it was just okay. Parking was easy with multiple available spots close to the door. My brother and I ordered a double burger and a double cheeseburger with jalepeno (#2 & #4). Since we got the meals, the burgers came with fries. We got sodas to go along with our food, a coke and a root beer. We dined in versus drive through to get the whole experience. We waited for a while to get our food. Once we got it, my brother and I were underwhelmed. Our burgers were cold and our fries were cold. The temperature of our food is why the rating is only a 3/5. Who wants a cold burger and fries and they dined in?? The service was not all that. It was bare bones and that did not help with our experience there. The ambiance was fine. There were many family's and friends dining in as well. read more

Whataburger - #2 & #4 with fries - Burgers Near Me - Buford, Georgia

cold burger wrong dressings have tried once before, will not try again yuck! everybody loves this place but not me ill make my own lunch going forward read more

I am giving a five star review for Ma. Coretta! My son and I ordered on the app and when I pulled up, I parked in the wrong area. After waiting a little bit, Coretta came out with our food and explained that I parked in the wrong area, but was very nice about it. She said our food was hot and fresh and it was! Even gave us two extra drinks for our wait. Thank you Coretta! We will be back! read more

Whataburger why do I wait 10 minutes in the drive thru to just get my food and you forget my fries. Please improve your service at this location. read more

i'm not sure what the term for a fast food restaurant that is really slow is I think they just call it a restaurant. So maybe Whataburger should change its "name from fast food to regular food with a drive-through because to sit eight minutes in a drive-through at breakfast when there is two cars ahead of you and Emily minutes neither car moves and there is four employees outside, smoking and talking if things are that slow they really need to figure this out because it's going to be the downfall of this franchise in this area Once the newness of it wears off people will stop going to it there's a reason Chick-fil-A is so popular it's because you know if there's a line of 20 cars it's still only gonna take you 4 to 7 minutes. uPDATE: stopped yet again for breakfast there was what appeared to be 4 franchise or corporate people in the dining room my son had a chicken tender biscuit no joney butter i had a sauage biscuit no egg. his biscuit clearly shows 3 strips with honey butter . the cashier had no idea how to operate the tegister or the available options . all in all i fully see why the lines habe started to die and the hype is gone , we have way to many options in our city to accept sub par food, cleanliness and hospitality for this place to continue on like this. this was my last trip . read more

Whataburger - chicken biscuit no honey butter a single chicken tender they should update the image on the menu - Burgers Near Me - Buford, Georgia

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This was a hard place to rate. It was hyped up so much, but fell flat. Think McDonald's and Hardy's had a baby. So first off, they were busy, but everyone was very polite and attentive and they were constantly restocking. For the burgers, we got a single with cheese and jalapeños and a single with bacon. There's just too much bun and not enough burger. The toppings were fine. The flavor was just ok. Nothing to write home about. We also got the chicken sandwich. More of the same. Just nothing special and too much bread. As for the fries, not the worst, but lukewarm and just ok once you dipped them in either ranch or spicy ketchup. So 2.5 stars is probably more appropriate but I can't do that. So three because service was good and food was just ok. Definitely doesn't live up to the west coast hype though. read more

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I had the #1 whataburger and onion rings and the #2... the fries are not good. The onion rings are good. The customer service was great! But the food is mediocre fast food. It's no diff than any other fast food place. It's a little overhyped to me. The inside is very clean and the staff are very nice. read more

Whataburger - Sprite and lemonade - Burgers Near Me - Buford, Georgia

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We had to ask for our fixed food 3 times and ordered a VANILLA shake and got banana. Horrible service, drive thru person was rude and ignoring and put mustard on my burger when I ordered ketchup. One star. read more

Whataburger - Proof I ordered Vanilla - Burgers Near Me - Buford, Georgia

I really am not sure what the fuss is about whataburger. The burger was ok but not outstanding in any way. Although the employees were friendly, I was annoyed that my food was ready about 15 minutes after promised via the pre order app. In addition, I was rather disappointed that my food was not hot. I will not give this location another try. read more

Whataburger - the menu of a fast food restaurant - Burgers Near Me - Buford, Georgia

The wait for a trashy burger was awful. It was a Sunday evening and I really wanted to try it because this place is always packed . I notice there were no lines so I drove up to the window and placed my order . I got regular whataburger meal . I waited about 20 mins thru a drive through with no cars !!!! When I finally got the meals thinking the burger was gonna be good . What a let down . The patty was paper thing . The bread was def gummy and dry. The fries were cold and super salty. Never again. read more

Now this review is location and staff based rather than food based. The food once we received was good but after putting an online order through it took about 15 minutes to get acknowledged with my prompting. I'm definitely understanding of the fact that this is the new novelty in the area and everybody wants to give it a try. There was adequate staff on duty as there should be on a Saturday. It just seemed as if there wasn't adequate direction of people being put in the right place as the dining room wasn't as tidy as it could have been. I know managing young people can be a task, so I'm sensitive to the manager on duty and whatever struggles come with that role. I'll definitely continue to try again for improved service. Could have just been an off moment. I want to state again, that the food was still delicious and the staff was attentive in rectifying the oversight. read more