Service is extremely slow. Employee move like zombies that what to be anywhere except work.

Ordered delivery so I wasn't expecting a perfect meal but it was anyway.. I love whataburger . Always so delicious, I ordered the double and was truly satisfied read more

Very pleased with freshness of food. Service was spot on, and did not need to ask for ketchup, they asked me. Paper napkins were put in bag without having to ask. read more

October 10, 2021 Yelp shows this location "temporarily" closed but, it is NOT! Open as usual. Tried the avocado bacon burger; really good. Messy but good. read more

Menu' Menu zjust love the Avacada,bacon burger........just all waiters were so nice and friendly read more

I rarely leave negative reviews but I am so frustrated with this Whataburger location. The line is always impossibly long. They are unorganized and don't do two pick up lines like other locations and they always get the order wrong. Today was the straw that broke the camels back. We didn't receive one of our meals after waiting in line for 30 minutes. I called to complain and they told me I'd have to bring in my order that my kids were already eating to get a refund. I'm so sure. Ridiculous. I love whataburger but I will not be back to this location. read more

How many times are they gonna mess up my order? it's not that hard to do things right. it's pretty disappointing when i'm starving and I get home and my order is completely wrong. forgetting sauces and everything. terrible. i need to stop giving this location a chance. also when are they gonna get some more ranch??? been about 2 months. read more

I love whataburger but this locate burned me... literally my onion rings were almost charcoal. Lol! My burger had no lettuce or onions. My Dr Pepper was a Diet Coke. Geez Got home called and was told next meal was taken care of- took my name and number and I was happy! 2 days later they said they had no idea what I was talking about!!! Ugh Frustrating to say the least read more

Wanda Powell, the beloved and gregarious manager, provided one of her patented, happy -to-see- you hugs of greetings. Then she laid out the happy/sad news she is to retire in 28 days. Whataburger is a Whataburger, wherever you travel. Ours is made special by the manager. Gosh. read more

Whataburger - Extra, extra fries - Burgers Near Me - Beaumont, Texas

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Us Central cost Californians had Our first experience at THIS Whataburger, and it was Fantastic! Staff was courteous, food was fast enough, and the grilled chicken Cobb salads were well made, FRESH, DELICIOUS, and good sized! I just wish we weren't dieting, or I would have tried the burgers AND the Dr. Pepper shake! Diet, or not, great food found here! We recommend it! read more

Wish I could leave 0 stars. They had us waiting 20 minutes while other people who came in after us got served before us. Didn't even apologize after the issue was "resolved". They just huffed and puffed after we asked about our order as if it was OUR fault. Also, One of the employees was talking sh*t about one of the customers too for not cleaning up their mess & there was no light in the girls restroom. read more

Absolutely garbage!!!!!! Food took 20 minutes!!!! Fries cold. Cheeseburger DRY. Lettuce was chunks of the bitter stem. Zero flavor. 6 workers and all just dragging ass. No pep in their step. Place was dirty. Worse experience ever!! I'm visiting from Chicago and this was beyond SHIT! read more

this place has bad service. HORRIBLE. i mean cmon i waited 50 minutes for 2 hamburgers.

Why have an app for order ahead if it still takes 15 minutes after arriving at the place after a 10 minute drive. 2 cars in drive through so not like they somehow got slammed. Major Downside with order ahead is you already paid so your stuck waiting read more

Whataburger is the Texas giant of burgers that is open 24/7. With that said, the franchise food sense to get worse in quality over the years I've eaten here. This was my first time to at this particular location but that doesn't negate my previous statement. Average burgers, nothing wild other than the amount of calories each one packs into a combo meal. read more

Whataburger - Burgers Near Me - Beaumont, Texas

I rarely leave reviews for fast food because it's fast food and no one ever seems to care about their job or customer service when it's fast food, but this place is ON IT! They hustle and get everything out in a timely manner and correctly. Can't complain. Very pleased with ALL of my visits to this What-a-Burger! read more

Food and service is great! They made my sandwich special order and then manager came and checked on us and offered to make me another one because he thought I didn't like it. You don't get that kind of awesome service Olin fast food these days! read more

I ordered online and was very impressed. Great Customer service and although I had to drive 15 minutes down the road, once I opened my families food it was still fresh and hot. Very impressed. read more

This location has continued its decline over the past year and now rests near the bottom of the trash can. Slow, dirty, inefficient and no attention to customer satisfaction. Such a shame because this location has been so good for so long. Hopefully the owner will put the effort into making it great again. Until then, bye bye. read more

TRASH. Terrible customer service, we waited almost an hour in line with only 4 cars in front of us. The burger was cold and the fries were old. I love whataburger but this is by far the WORST one I have ever been to, I have a bad experience every time I've been. read more

Whataburger is good but this Whataburger is great! The manager and her crew are by far the most down to earth group of people I have ever met. They will harass you (in a friendly way) and always have the best customer service. All employees are always smiling even when very busy and make a point of making sure the customer is satisfied. My favorite thing to eat is a bacon, egg, and cheese taquito! The burgers are great too! Live this location and come here often. read more

Whataburger - Logo - Burgers Near Me - Beaumont, Texas

I'm trying to support the economy and help people keep their jobs by using fast food restaurants even though that's kind of scary to me during this COVID-19 situation. I went to this Whataburger today. Every food preparer and every food server was wearing a mask that was pulled down under the chin. It doesn't do any good to wear a mask and then uncover your nose and mouth. I can't believe how disrespectful these people are to their customers. I can't believe that management, in the face of a worldwide pandemic, thinks it's unimportant to prevent The possible spread of this disease. This is my last trip to Whataburger read more

Whataburger is a fast-food hamburger place. I could sum up this whole review by saying it's the best hamburger in the entire State of Texas. I don't know how they make such distinct, wonderful food but I've been a fan for 50-plus years and they have never let me down. The "double double" with one of their huge jalapeño peppers is my favorite. You'll know Whataburger at the first bite. Don't go anywhere else for fast food burgers. read more

Its Whatabuger! Does anyone else need to say more? You: Yes, Id like to hear more... ME: OK, its awesome. read more

This Whataburger has been serving great food for many years. I have been many times and they do a wonderful job. The food is not prepared ahead of time, so it is always hot when served. The drinks are not watered down like other fast food restaurants. The dining area is clean and the service is friendly. read more

I like it when a lady buys me a Honey Butter Chicken Biscuit in the morning. This is Beaumont's best Whataburger location. After 2am there isn't much left open, make a good decision and stop for a burger or some breakfast treats. read more

Whataburger - a sign for a 24 hour service - Burgers Near Me - Beaumont, Texas

A Texan favorite and a place you can't go wrong with at night! Especially after 11p - it's full menu of breakfast and dinner food. Really nice that they have a rewards app to reward you for coming back again and again! read more

Worst Whataburger I've ever been to. I order a 3 pc chicken strips and it took over 20 fucking minutes to get my order. I would have left but I had already paid. People behind me started getting pissed off and left the line because this location doesn't know how to prepare 3 chicken strips. read more

I went there at lunchtime 1210 and paid eight dollars for a hamburger fries and a drink. I sat down to eat it inside. I had asked them for a burger with no cheese and no onions. When I opened the burger up it was stone cold and had cheese on it. It was melted into the meat so I couldn't even scrape it off. I got the feeling it had been opened before and someone brought it back, and that it had just been thrown into my bag to get rid of it. I folded the burger up and took it back to work with me so that I could heated in the microwave. Everything about this burger looked old. So when I drove back by I stopped and spoke with the manager and explained to her what I had paid eight dollars for. I was very nice and very polite about it. I just expressed that I was unhappy about paying eight dollars for a Cold burger with cheese on it The Manager said that it may have been sitting there a while but that most of the time they make them fresh on the spot. I told her that I usually love Whataburgers, but this one was truly unedible. I had decided before I went back in that I would never go to that Whataburger again, but after she said that was very unusual I told her that I would give it another try. However after thinking about it I wouldn't recommend you going there and I will never go there again. I was appalled that she offered no Compensation or apology to try and keep a customer. The one star that I gave as a rating was for the french fries. They were at least hot read more

Food was great, however, if you dislike seeing flying cockroaches crawling on the floor this is not the place for you

I have never been to a whataburger in my life. This location was my first experience and to be honest it was very enjoyable, the cashier was very nice and funny. Unfortunately I didn't get what ordered but I still enjoy the food I got. Grilled chicken sandwich, double burger, bacon and cheese, the food I enjoyed, even the spicy ketchup . French fries were ok read more

This is the slowest location I have ever been to!!! I wish they would put another one in the west end! I have seen 4 cars leave the line. I have been in line for 23 minutes and haven't ordered yet read more

I had a lukewarm experience just like the food. I ordered the whataburger with cheese and the limited edition Dr. Pepper Shake. I was in the drive thru and it took a long time to even get to order my food. There was only one person ahead of me. I was blocked in so I couldn't leave. When I got to the window to pay I was meet with no apology. I had been waiting for about 25ish minutes at this time. They place was busy, but it always is around this time. I was handed a Dr. Pepper soda and was informed there were no shakes. If I would have known that I would have gone elsewhere. It was not mentioned when I was ordering at all. I waited another 15 minutes before my food came out and was talked to rudely when I asked for extra sauce. I spent a total of 40 minutes in the drive thru. My food was lukewarm which was surprising because I figured that was what the wait was for. Overall, I think I'll be eating and spending my money elsewhere. I suggest you do to. read more

This location always seems to be packed! But it is surprising that they are pretty quick. I ordered 2 potato taquitos and although it was good, the cashier gave me like one napkin and one picante sauce..I know that they are trying to conserve condiments but c'mon, if i ask for a few picante sauces then fork it over..I love whatburger picante sauce Mmm read more

My fav. whataburger of beaumont! the only whataburger that will wake you up in the drive thru line if you pass out after the bar in it instead of calling the cops! Very friendly staff and management. I go here at least once a month. I always get the original number one and its always great, I have never been let down. read more

Hard to beat a double meat whataburger . I Order it with extra vegetables , this makes for a awesome burger. Add a side of French fries and your good to go. If you are over 60 you get your drink free. read more

Got in line at around 6:16pm and didn't pull up to the window a little before 7pm I asked if something was broken and the girl told me... do you want you food hot or cold? That's what we're working on. It doesn't take 45mins to throw some already cooked chicken in the fryer. Terrible location read more

The best thing on the menu is the whataburger Jr double meat. More burger, less bread. This location makes it the way you want it. No pickles? No problem!! read more

First time ever at Whataburger! I had the double cheeseburger and fries - burger was great, fries were average. I couldn't finish the burger so I will definitely not be as ambitious next time I go! read more