Alex gave us an amazing experience and had great experience got the food out immediately read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

I ordered a Whatameal and the burger was burnt It tasted like coal. And my drink, they didn't even get it right I asked for a Dr. Pepper and i got coca cola. And one of the people in the back just looked like she hated the world. She had such a bad attitude. Her tag said "Unique" she needs a word. And I even seen somewhere else where she got mentioned that she spit in someone's drink. How awful. Please FIRE HER. read more

This location needs to work on their service. I ordered in the app and had to eventually call in because the order was very late. They eventually brought it out the my car. Food is usually pretty good here. The parking lot was clean. read more

I had a friend tell me that Whataburger is just like In N Out. Well, I know In N Out, and you, sir, are not In N Out. Heading south from Albuquerque, trying to make a break for interstate 10, after the 40 got shut down due to snow and ice, our trip back to Los Angeles was rudely interrupted by a stop at this restaurant. Based on the number of locations, it seems there is a market for people enjoy beef patties reminiscent of those delightful ones they used to serve in your school cafeteria. We can almost taste the newspaper and gym mats, ground into the meat. What they lacked in flavor, they more than made up for with heartburn and Weird burps clear on through to Phoenix. All the fountain drinks had some weird taste... Maybe some kind of cleaner used to flush the lines? Not clear, but if there's any highlight to those, they have that nice pillow ice that's very chewable on a long road trip. They got that going for them at least. We ordered a couple of chocolate shakes, and they were neither entirely chocolatey nor shaker.... Sort of an eclectic, half melted mix of things. The choice between regular catchup and spicy ketchup, in theory, is a good one. But when they failed to put either in the bag after being asked, well you're just playing with my emotions, Smokey. Really trying to get through this review without dropping a "what a bummer"... Oops, just did. Two stars for decent fries. read more

There's no way to give 0 stars but I would. I waited 20 minutes in line to get food I pay they forget one of my drinks and ask me to pull forward and someone will have your food up shortly. I waited 20 minutes and 13 cars passed me so I go inside to find out they gave my food to someone else. They completely forgot about me! Than I go inside and it happened to another guy before me, he said this has happened to him twice. I won't be coming back! Avoid this place like the plague, it needs new ownership, and management read more

Went through the drive thru. No cheese on two of the cheeseburgers, no ketchup, no napkins. I recommend you find a different whataburger.

Food is good. Service for drive through really sucks. Was great when they first opened. Nobody on the speaker, no body at the 1st pay window. Ordered and been waiting at the pull up to cone. Not worth the wait this was 3:40 pm. Waiting and waiting. read more

The service was a joke more than once has this happened, they ask for your name and when I as a female he called me Joe are u serious, and when I went to the window he practically threw bag , no worries I'll never go back Ever..hire good people what a disgrace this used to be a great restaurant not anymore, only speaking for Albuquerque location on Eubank and candelaria..very rude and bad burgers always cold like their employees read more

Terrible service. I waited 30 minutes for a burger. Avoid this place. I could go to a sit down restaurant for the wait and Terrible foodzero

Well, it's Whataburger, so there's that. But the Hatch Green Chile Double Cheese Burger is something to behold. It's a good lookin, good size burger and then the first bite gives you what you want; green chile, cheese and a hot burger. Wow!! Good job! read more

If I could give zero starts I would. The sweet tea had a glob of slimy brown stuff hanging from the spout and none of the staff wanna do anything. Service in the middle of the night is better, having the lobby open while kids are running it is outrageous. Rosa the manager is very borderline racist and disrespectful I don't understand why Me and my family still come here! McDonalds next door gives better service then this dump. read more

As soon as I drove up to the order box I was greeted and asked to place my order when I was ready. The girl on the headset was extremely friendly. The wait was not long and everything was made as I ordered. This was an overall positive experience and delicious meal. I plan to visit Whattaburger for my fast food on the go or late craving burger needs. read more

Whataburger - Drive thru line - Burgers Near Me - Albuquerque, New Mexico

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This restaurant serves pre eaten food to its customers today I ordered a burger and the meat came half eaten and looks questionable for consumption. Stay away from here...their food is not fresh, this appears t be a few hours old.... read more

Whataburger - Half eaten burger served as fresh! - Burgers Near Me - Albuquerque, New Mexico

Went to this restaurant last night with the family and decided to eat in instead of carrying out. The food wasn't as good as usual. The burgers were under cooked. What was really upsetting was that there was an employee in the kitchen yelling obscenities ( the F bomb) loud enough for everyone in the building to hear. Not a good atmosphere for the family. I understand how hard it is to find employees these days but this guy should have been fired on the spot. Not sure if I will ever go back to this location. read more

I have given this one a few chances and it has failed to even come close to acceptable. Everytime our order is messed up. It's always cold the minute we get it. The fries are nasty and the drive thru takes longer than going into the establishment. Don't go here. I'm done trying to give them a chance. read more

Very disappointed with their drive thru service. Not happy waiting over 30 mins. Food was ok. I don't get the hype.

Great Whataburger hospitality. Had a bad experience at another burger joint. Looked for someplace familiar and found this Whataburger. Good service as always. read more

I love this Whataburger location ! The food is always on point and consistently good. The staff is so nice & helpful

Don't advertise your open 24 hours when people pull up to the drive thru and the employee tells you they are not taking your order

The biscuits & gravy are delicious here...very southern with sausage bits!! I'll be back here! I love Whataburger...former Texan!

Order 3 sandwiches and chicken strips, my order was "lost" then they took my receipt to remake it. After I waited 20+ minutes to wait another 15, then they messed up the orders again. And the front staff was busy talking with a group of boys who came in to chit chat. Came back and another staff took my receipt again because they lost the food again. Took over an hour for this to happen with over 10+ customers coming after us and getting their food. And then they lost my receipt. read more

Got there and had to argue with the staff about why I had to buy something different to get cheese on my burger and then the front staff just sat down at one of the tables and talked for 40+ minutes read more

Placed mobile order 30+ minutes ahead of schedule! Showed up, waited another 30+ minutes. Just for them to give us our drink! Finally left without receiving order! The worst Whataburger I have ever been to!!! read more

I love this place. They are all hard workers and try their very best to please. From the moment I drive-in I am greeted by the friendly young man outside working. He is great! The rest of the visit is equally as friendly. They can change a bad day into a good day. Thank you all! read more

This simply is not worth ones time. They got my order incorrect and instead of helping they make smart remarks making it seem like my fault. The cashier keyla is very rude. Would not recommend this place to anyone. read more

Always something missing from an order. Always. I guess it's not their job anymore to make sure they put everything you pay for into the bag. If I have to drive back I would just be more ticked off than right now. It's a waste of time and money. If you don't like your food how you order it, then eat here. read more

I will have to admit that I have been to this location a few times and have a had a problem with almost every visit but perhaps, one? I like whataburger, I am not huge on fast food in general, as you know, but working in the south valley leaves me with but a few options. When this place opened up, it gave us, one more fast food choice. Hahaha! If that's what we get to break up the monotony, what they hey, why not. It was super busy when it first opened, as any place here in Albuquerque, everyone acts like they've never been to one, even though there are a few others around town. So of course the work bunch and I waited a few weeks for the buzz to die down before checking them out. First visit was nice, no problems or issues. Food came out in a timely manner, fresh and hot. Made well and not sloppily thrown together. I was with a few of the work fam and were very happy with our visit and quality of food. On another visit a meal and an extra sandwich was ordered which my coworker and I split. The second sandwich was a bit funky, almost like there was soap in it, like lettuce was rinsed with soapy water. It was weird. We requested another, which they were happy to take care of. Another occasion took my through the drive thru of which I needed to split an order with two forms of payment. I wanted to split it on two cards but was told by the cashier, who was speaking to her manager, that they could only split it if half is on a card and the other half is cash. So I agreed to that, then the cashier proceeded to put the whole thing on one of the cards. I reminded her that she said I could split the payments if half was on a card and half was cash, and that was what I wanted to do. I handed her cash to take care of the other half and waited for her to take care of the issue. She refunded the full amount to card and proceeded to redo my order. She had to call the manager because she couldn't figure out how to do it, and then I had the same problem with the manager. I had to pretty much tell her, again, that I wanted to split the bill and this was the only way that I was told I would be able to do it, that you can't split a bill into two payments on two cards, one had to be cash. And she was like yes, but how much? So i had to tell her, that (the total was $8.16) you can the card for $4.08 and take $4.08 from the $20 i handed you. I am sorry, but when you can't do simple math in your head, I would think that is a little bit of a problem when you are the manager. Now at this point, whataburger (this location) has lost it's spot on my list of places to go, but as it is easier to do a group run for work, it still makes the cut. Another request brought me to the drive thru. I ordered two meals and subbed onion rings for the fries on one of them, and even remembered to ask for 4 spicy ketchups and two ranches as well as because they are actually 35 cents a piece and don't like when you ask for the after you've payed. I also ordered the drink with no ice which I was worried about them messing up, nope, they handled that great. Not a piece of ice to be found. My order took awhile so they asked me to pull forward. Someone came and brought my order to my window I figured for sure they were going to forget the ranch and the ketchups. I took a peek in the bag and saw them. Huh, this may be a mistake free trip. I was pretty stoked and drove back to work in a pretty good mood. I got back to the office to divvy up the foods, and there weren't any onion rings. Now we can argue that I should have checked my order, that's my fault. But it is? I've already told you I want onion rings instead of fries and paid the difference, or should I say upcharge. Yet, I didn't get what I paid for. For a place with so many previous bad experiences, and me trying my best to be clear about what I want, I figure the least that could happen would be me getting my order right. Alas, that was too much to ask. Who knows when I will be back. Originally I wanted to give them five stars but after each visit came with issues and problems, they dwindled down to a two. It is what it is. read more

Very very clean Whataburger! Everyone was also dressed really well and all very nice. I highly recommend this location.

Workers finding an order messed up when we come back with our order funny was not the way to handle it Instead of laughing with co workers not paying attention is why we probably won't come back. read more

Love the choices that they offer. Definitely bigger food value than then neighboring burger place. Love the spicy ketchup and the vanilla shakes. read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

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took forever to bring food. ordered at 4:00pm and got the food at 5:00pm! and the food is cold!!!!! i dont recommend going here

My family goes here for dinner every couple weeks and we always enjoy our food. The caramel salted shake is to die for and I hope they make it a permanent menu item. My grandfather really loves the green Chile burger, a staple to New Mexico. Burgers are really big so be prepared to save some for later, definitely worth the money read more

Wow!! Every whataburger has really friendly staff, but the staff at this location are super hella friendly! Me and my girlfriend were both pretty blown away with the friendliness of the staff at this whataburger. The staff at this location is so friendly, i felt compelled enough to write this review. Love our south valley whataburger! This location just opened - so I hope the friendliness isn't temporary. I doubt it is. Most whataburgers are awesome with great staff, but this location deserves a special mention. read more

I just had the buffalo ranch chicken sandwich at Whataburger, I didn't particularly care for it the sauce is like hot sauce or something it's really not hot tasted kind of funny. I'll never have this sandwich again. The patty melt kicks butt on it all day long. Thank you Randy Garcia read more

I am very impressed! For being slammed at dinner time. These teenagers handled everything very well. clean smiled kept in order my food was delicious. read more

When they first opened it was good. Now the service is extremely slow. A sorry for the wait doesn't make up for a cold burger. Complaining to the manager does no good, he just stands there at looks at you. Won't go back. If I want a Whataburger, I'll drive into town. read more

Great food, great quality, customer service is awesome and really clean restaurant. The avocado bacon burger was on point like always and fries were perfection read more

While this place serves excellent food... the incompetent service is frustrating... Every 3 visits the order is wrong or items are missing... Have to drive 5 mile back to get what you paid for... Already have the process down pat: call, give them the receipt number, explain what is wrong... drive back to get your paid for food... read more

So let's start by saying I am all for going places in the south valley , it's always looked at as ghetto etc. , so me supporting the places down here has always been a strong passion of mine .. well sad to say Whataburger isn't one of them , I LOVE Whataburger , and before this one was built any chance I'd get to be near Menaul to go to that location was the best , then we got news in the south valley that this one was coming soon , best news ever , right ?! Wrong ! The first time I came I got a breakfast biscuit with white gravy and sausage, my grandmother and I both devoured it , last time it would ever taste that good and warm I guess , next time I came with my boyfriend , I asked for a plain burger and add cheese and green chili ONLY , we get our order and check it as we always do , the burger had everything , mustard , ketchup , tomatoes , lettuce , the whole shabang , so we said we ordered one burger plain , they nicely said they'd fix it and they're sorry , we get the order back and it's the same thing , so we just take it and leave very upset , we decided to give it one more try , this time things were taking FOREVER getting our food , so we get the food and it was cold , yes cold !! We didn't end up paying for it because we were upset , we landed up going to dions next store , let's just say Whataburger isn't on my to go list anymore .. read more

i absolutely love this franchise, this specific location is amazing. i often come here for food after 12+ hour shifts and i can always count on my food to be fresh and the staff to be extremely nice. thank u! makes my bad days better. read more