Terrible, drive thru took almost a half an hour to get through, homeless people begging right at the drive through window, and to top it all off my food was wrong when I finally got through their hellish drive through line. read more

Loved the cashier! She made me feel welcomed! A much bit of kindness needed! Chicken strip meal always hits the spot on a cool day. Home feelings! read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

Tonight was a 1 star. its 10:52 PM. 08-08-18. A friend and i frequent the location all the time. Tonight a different crew. I ordered a double lotta combo. It came out and the fries were cold, the burger was also cold. It was assembled with pre cooked burger patties that were setting off to the side. I handed the whole order back and said please make it fresh. The manage was disgruntled but complied. My friend also checked his order to find the same thing in his bag as well cold food. There are many choices to choose from. You dont have the market cornered on fast food. I would suggest. Cooking everything as it is ordered. I for one do not enjoy eating old cold food. And your crew laughing as we departed the store was very unprofessional. An easy way to prevent this kind of review is be professional about your job. Weather your building a Space Shuttle or a burger do it the best way you can. Every time. read more

hiy:) do liek? i usd to:/ get ordir rong!!!! i want musurd but no giv *mad face* workor need to wash atuise! read more

Whataburger - WRING BUTGER*mad face - Burgers Near Me - Albuquerque, New Mexico

Little girl on the other end of the line clearly painted her eyebrows in a point very rude. Can not leave my post and your employee was worthless when it cake yo options in regards to getting me a bite to eat. read more

When this place was actually family owned it was the best! Sold out to corporate you are now garbage period. Hope you close down.

Ice cold fries right as I pulled away from the drive up window. I'm not sure how they got them less than room temperature, but they did, Meat was fairly bland on patty melt. read more

SLOW SLOW SLOW. Why do they have a drive thru, because they always make me park. How does a fast food chain take 20 minutes for 1 salad & 1 chicken fajita. That's it! They never give you any extra food, salad dressing nor picante sauce for waiting forever either. If you need a good rage, haven't had anything to anger you in awhile, plan a trip to Whataburger. read more

Now I'm definitely not much of a burger person but I've been here a couple of times and I absolutely love the burgers! They smell and taste good! The staff was also very friendly and had great customer service. They gave us a number and brought the food to our table, which I thought was pretty neat because most fast food places don't do that. Anyway, I don't eat burgers often but whenever I'm craving one, this will be a go to place for me! read more

I love whataburger but this location is the worst the employees are LAZY the one in menaul and Wyoming can show them a thing or two

Very poor burger meal. If there is a debate of who is better between this establishment and In & out....Please go In & out. Better meal, better service. Was not impressed at all read more

Love the burgers but I don't have time to wait inside or drive thru at lunch. Excruciatingly S L O W. Next time I will just get a shitty burger from McDonalds. read more

Went to Whataburger in Albuquerque on Osuna last week hoping to enjoy my meal in the dining room. Unfortunately, the dining room is still closed. I asked an employee I encountered outside when the dining room would reopen. She said she didn't know. You restaurant owners have been crying since COVID started about all the losses you have incurred and now that you can open at at 50% YOU DON'T! If you don't open your dining rooms soon you are going to lose me as a customer permanently! Get it together Whataburger, and stop with your arrogance! Burger King and Carl's have their dining rooms open in Albuquerque. Such stupidity, Whataburger! read more

So I've tried to be understanding and give this location numerous chances. However, the past 4 times I have been to this Whataburger it's been a nightmare experience. The staff is highly rude and prefers to ignore their guests while messing around with each other (talking, laughing with each other & and seriously throwing fries at one another right in front of me while I haven't been helped). I have had to wait a long time for my order to be ready (more then 10 minutes) but now I understand why. The management also doesn't seem very friendly, no hi hello how are you. Just a straight to the point "what can I get you?" I have been in the restaurant/customer service industry for over ten years and this type of behavior is totally unacceptable and very far from professional. Especially to be doing all that the employees are doing in front of their guests and in front of management and nothing is done. I will not accept orders from this location anymore ever again! Me waiting because they wanna mess around and do everything but their job affects me and my money and that I'm not okay with. It's quite sad how downhill customer service in the service industry has gotten. Take pride in what you no matter it is and always do the very best you can. At least that's how I want to be at work. Awful awful awful, they should be embarrassed of their foul service. read more

After exiting the bathroom, I noticed quite a few flies hanging out in that area. Off-putting, but not the end of the world. While ordering, I noticed well over a dozen flies swarming all over the menu. I then noticed even more, dozens throughout the whole restaurant. What tipped the scales and forced me to cancel the order was the dead fly on the food prep counter less than a foot away from a half-assembled burger. Canceled my order and walked out. I get that flies and other little things happen in the world of fast food, but there's a line. read more

I've cruised by Whataburger many times when visiting Arizona but have never actually stopped in. After reading recently reading an article about In-n-Out opening locations in the home state of Whataburger's Texas, my interest peaked with all the die-hard fans comments. Being a California native, I enjoy In-n-Out but I don't tag along the line that it's the best in fast food. Truthfully, I think Carl's Jr. is better but that's me. So here I find myself in Albuquerque for a friends wedding and the night is getting late but my stomach is protesting that it wasn't filled enough at dinner. So, I hopped in my Dodge Challenger RT rental and - yes -punched it to the nearest Whataburger. Since this was my first visit, I decided to walk in rather than use the drive-thru. I soon found out that was a poor choice. My order took quite a long time at a good ten minutes to be completed. I gazed to the delivery window open and shut order after order while waiting for mine. My selection wasn't complex: Whataburger with no pickles, nuggets, and the new Sweet and Spicy burger. No fries, no milkshake, nothing. Two burgers and nuggets. Still, ten minutes to bag it and hand it to me. I grabbed a few more BBQ sauces as I noticed none were added, even though I was asked how many I desired when I made payment, and I dashed off to the hotel. I was mildly amused by the packaging of plain yellow wrapper with stickers denoting the contents. In our day of mass marketing, I enjoyed the simplicity of it. I opened the Sweet and Spicy first because it sounded the most compelling of the two burgers. Come on, anything with bacon on it begs to be ingested first! True to my suspicion, it was a great choice! The sauce was delicious and sweet and while the only "heat" I sensed was warmth and not spice, it was still just the same a great burger. I set down the Sweet and Spicy burger to sample the classic Whataburger with cheese and no pickles. At first bite, it was a good burger. Better than In-n-Out? Nope. Larger? Yup. But I could just get a Double-Double and that takes care of the size issue. :) I ate about half of the Whataburger because truth is, it was nothing more than a Whatacommonburger. It wasn't a bad burger but it's not something I'd get again. Now that Sweet and Spicy? Yup, I'd drive some distance for that bad boy. My son had the nuggets and he said they were good. No further input on those but I saw the Nugget Guy toss them into the cooker when I had my nice long visit at the store. It wasn't deep fried so that was interesting to see. I guess they pre-fried them and froze them for later consumption. Again, my son said they were good so I have no problem with them being frozen. So, how did Whataburger compare to In-n-Out? I guess alright. I better enjoy the atmosphere of In-n-Out but I got a kick out of Whataburger's packaging. The menu seemed thorough and filled with delicious selections. Since I didn't sample much of that menu, I'm not ready to declare a winner between the two. Maybe next time I'm in Arizona, I'll conduct a more indepth sample. I'll be sure to let you know how it goes. :) read more

Though it was a holiday and during lunch time that didn't stop me from coming to have a quick lunch here. It cleared out around 1 so it wasn't so bad, though I did have to park in the Calvary Chapel parking lot just to make sure I was able to get out with ease. Food came in a timely manner and was nice and warm. One of our orders was missing the extra beef patty, but that was fixed easily and quickly. Even though we ordered the regular size meal, I like that two people can share a fry easily and that it won't go to waste. Would I say this was the best place to eat, nah, but it was really good and very satisfying to my taste-buds. I've always enjoyed Whataburger and wish that they would put one in Santa Fe or Espanola. read more

What a bunch of idiots. First and most important is the fact that Whataburger sold out to BDT partners. They were painting and fixing up the outside upon arrival. This company BDT has already failed, they spend money on the building but most likely pay nothing to the employees? My experience in order of arrival 1. Wait in line 10 minutes because they only have 1 cashier 2. Cashier is a retard and does speak English! 3. Get food, completely wrong on burger request. 4. Retard #2 ask to please fix my order and offer slip to show original order. She says" cashier did not understand" understatement of the year and it's only January! 5. Wait 5 minutes for food nothing happened. 6. Go to counter and ask for $ back, manager does not ask why? I grew up in Texas eating Whataburger for 59 years, now the damn FIBS took it over and we are screwed. read more

Visited this location last night. It was clean and I appreciate the fact that the dining area is open late. Most fast food joints close the dining area at 10 and that makes your options limited to eating in your vehicle and wasting gas to run the heater in this cold. Bathrooms were clean and easy to access right by the main door. Music was a little loud in the bathroom due to the echo, but who spends much time in there anyways? The only thing keeping this from being 5 stars was the ordering experience. While ordering we were looking at the menu and the lady taking the order continued to ask if "that was all" like we were holding her up. The dining area was empty and there was no one behind us yet we were rushed to complete our order. Our food came out quickly and correctly. My companions sandwich was a little dry but other than that delicious. read more

Well, after 5 years of living in the Southwest, I've had my first "Whatever Burger." It's Covid-times so I drove in for lunch. It was pretty crowded and took about 10 minutes. I don't eat fast food often, so you tell me if that's typical. I have no idea but it seems to defeat the purpose if you ask me. They have order takers in line like at Chick-fil-A. This is pretty annoying for me as I'm not familiar with the menus and it bothers me at Chick-fil-A as well. You feel like you're pressured to make a decision right there. She offered me a menu which had no prices on it and she wasn't very educated on it either. I asked how much toppings were as she said "like 50 cents but it depends on which you're getting" ... They weren't. I got mushrooms, bacon and avocado and they were priced between 80 and 95 cents and had them placed on the "#2 Double Meat." Along with it: a Cranberry and Apple side salad which isn't really a side salad because it's an entrée and at more than $5 it's pricier than probably some burgers on the menu. I answered the girl that I didn't want cheese on the burger so I would have appreciated the heads up that the salad is going to come with shredded cheese (even though the menu makes no mention of it). And sure enough, upon opening the plastic salad box, I had to spend 5 minutes picking out the tiny shreds of cheddar cheese out of the salad while attempting to not sacrifice too many carrots. For some reason, the burger and/or salad comes with fruit gummy candies??? They went immediately into the trash. I got the balsamic vinaigrette salad dressing and honestly, the salad was great! And big enough on its own to make a meal of and you can even add grilled or fried chick to it. I was really enjoying it. Very fresh greens and the cranberries and apples practically tasted like candy. I could get this salad again. Then I moved onto the burger ... It looked pretty simple. Right away, I regretted getting a double meat as I could see the meat didn't appear particularly appetising. It was almost completely tasteless and the meat was dried out. My wife said "it's like a badly bbq-ed burger. Like the kind my ex-husband's family used to make." (Her ex's family is famous for bad food.) I thought that was a pretty good description. Bacon and mushrooms didn't help with the flavor either. Even the avocado kinda sucked. For me, it was "sustenance," at best; like I'd happily eat it if I was in prison, or starving to death. And for more than $14 for a burger and salad??? I could go to a sit-down restaurant for that, Flying Star would be EXACTLY that price, in fact! Well, now, I've had Whataburger. Lotaburger: next. Then I never have to wonder about either anymore. read more

Pretty good grub! I have never eaten here in the 5 years I've lived here and boy do I regret it now! The staff is nice, place is clean and the food was not and delicious. It wasn't overly packed which was nice. They have a variety of things on the menu with what looks like rotating specials. I'll be back! read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

Visited this location at 4:20 in the morning. We were exhausted after a long drive and greeted by smiles and two friendly men working at this Whataburger. If my brain wasn't mush, I'd have remembered their names. The double green chile cheeseburgers were just like we remembered. Smoky green chile, hot off the grill with melted cheese. My daughter loved the pancakes. Most of all, appreciate their kindness and they brought a condiment tray to our table with a smile. Much appreciated break in our 11 hour drive to visit an ill great grandma. Clean restaurant and restrooms as well. Sigh, makes me happy. read more

Whataburger - Double green chile cheeseburger and pancakes at 4 am. Yum! - Burgers Near Me - Albuquerque, New Mexico

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Wow, what a long wait for an order to be made. You would have thought I had a big or complicated order! All I want is a breakfast sandwich! This restaurant should be avoided if you are in a hurry or if you thought if would be "fast food"! read more

I would give no stars if I could! I wanted to do the order on line but your site Only let me order the " meal". Soooooo, I had to call. The guy who took my order was very good and said just park out front and we'll bring the order. My husband went to pick it up and we only live five minutes away After an hour and my thinking he had been in an accident, he finally showed up and told me that was the last time he would ever go to Whataburger. He said you are always slow getting the orders out but this was the worst. Chuck was the only car in the phone order spot so after he watched all the online orders get served he went to the door and they finally noticed he was standing there. All that because I could not place the order on line!,!, read more

My wife and I visited this restaurant at 3 pm on 8-20-16. My wife and I both ordered the single whataburger with fries and added green chilies to the burgers. The burgers were big to be singles but we're probably one of the best hamburgers I have ever had. The meat patty was cooked just right and very juicy. The bun was soft, pillowy and tasty. The onion,lettuce, tomato and chilies were fresh. Overall my first experience with Whataburger was great and won't be my last! Now I am hoping for A Whataburger to come to my town I Pueblo, Colorado! read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

Delicious! Place get a lot of business. The Avocado burger is great! Came here for first time. Always heard about. Whataburger needs to expand to the east read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

Best one in the city so far! Miss the Mocha shakes we used to get in Dallas though. read more

I never to think about writing a review for a fast food place, however this place is my favorite Whataburger and will drive out of the way to get my fixx, at this specific Whataburger. Food is always good, and more importantly, the employees are so nice and personable. You can tell if there is a good manager, just by the interaction with employees. read more

Me and my fiancee always get Whataburger when we go into town (Since we live 2 hours away). It is usually good, but today the service was very rushed, the milkshake machines were down and our order was completely wrong. Maybe it was just an off day, but I was pretty disappointed. read more

Id give them ZERO STARS if I could. First off , there was no one in line at the drive threw other then me. I pull up to the menu and the lady tells me one moment ( even though there was no one else's in front of me) 5 minutes later my order finally gets taken. I order 2 burgers with no onions. I get my order repeated back to me correctly. I proceed to the window and pay for my food. nearly 10 minutes goes by until I finally get my food. I drive only 5 minutes home to cold fries and 2 burgers covered in onions. I called them several times and got sent to voicemail each time. This is not the only time i've had a bad experience with whataburger. Next time I have to choose between ramen and whataburger, RAMEN NOODLES IT IS. read more

Hi, usually love this spot, and to start this off, I made an error, and I wanna make that clear. I ordered online, and it went to the wrong store. However, I had an interaction with one of the employees, I told them my name and they went inside to go check on the order. Then they never came back, and let me sit there for 25 minutes thinking they were getting my order. Didn't realize until I checked the app that I ordered to the wrong store across town. However, if they had told me right away that they didn't have the order, it would have saved me and my food 20 minutes. Wanna make it clear again, I was the one who made an error, but they were not busy, maybe 5 cars in the drive through, and it would have taken about 30 seconds for them to check inside and tell me they didn't have my order. Again, I usually love this spot and will be back but will probably not use the app again. read more

Just gotta love Whataburger! Right? Absolutely! Except when you are in the drive thru for 13 minutes... I should have stuck to my go to favorite, The Whata Combo, but I felt like chicken strips this time and it just didn't feel like a Whataburger meal. The staff was of course very friendly and professional and the strips with white gravy was awesome. Will I go back? Absolutely. read more

The last two visits were horrible, the last one today was a rip off. I ordered a combo with large fries and drink. They handed my bag to me and I left, come to find out my fries weren't in there, so I go back and tell one of the kids. Then the mgr comes with a bag in hand saying sorry. So I get back to office and find out she gave me a small order of fries. I guess that's one way to maintain profits, just steal from your customers. Whataburger should be ashamed of them selves to have incompetent managers that are thieves. read more

The food is ok but the customer service is horrible!! The manager has the worst attitude she seems to hate her job. I will still go to Whataburger but definitely a different location where customers are treated right.Whata Combo read more

This 100 percent breaks my heart that I have to give Whataburger a 1 star. I love Whataburger. I only get to eat here when I am in a town with one, being I am from Denver. Anyhow, my husband and I drove to the Balloon Fiesta this weekend and decided to have a burger for breakfast. The patty was old and dry and burnt. The hamburger tasted nothing like what I get any other Whataburger. It was awful. Which made me sad because I looked forward to eating there during this trip. Ugh. read more

I normally don't write a review about a fast food place, but this was worth my time. I hadn't been to a whataburger in a long time. This one appeared busy for lunch but we decided to give it a try and I'm glad we stopped. The food was good, fries were hot, staff was extremely friendly, the place was clean and a manager came by to make sure everything was alright. If every Whataburger is like this, they'll continue to get my business. Keep up the good work!! read more

was HUNGRY so decided to stop Sat at drive thru for about 10 mins the lady taking my order was friendly not sure what took so Long noone was there. read more

Whataburger - Burgers Near Me - Albuquerque, New Mexico

Came here to compare it to In-n-Out from back home. The food is just plain burgers, but the service was really good.

Food quality is consistent and good but sometimes a bit slower on the drive thru.

Food is decent and service is ok. The only thing that's worst here is waiting time at the drive through. I've been here 3 times and every single time it took no less than 15 minutes at least. First time 15 to ordering and 10mins to get my food. Second time I gave up after waited for 20 and not even close to order any food. And third time waited for 10 mins to order and another 15 minutes. They must be understaff like A LOT! I would not recommend this location. read more