Well they at least responded once. Received a reply "Unable to service" with a reason of being…read morebooked for the time I requested and when I tried giving alternate times no reply.

I just love Mirna so much ! Mirna & her team are fabulous !…read moreAbove and beyond ! If you need A+ cleaning service, call her !

Beyond amazed & completely satisfied with the work Jenny & her team do at an affordable price!…read more I recently hired JJ's House Cleaning Services to help a family member who has suffered from a medical illness that can no longer do day to day chores. The cleaning needed for their house was beyond a deep cleaning. I'd call it a restorative cleaning. Jenny was extremely responsive via Yelp, had open availability and was willing to accommodate. I was able to schedule within 3 days of reaching out. The cleaning ladies were on time and arrived earlier. Jenny ensured to communicate and confirm their early arrival prior to doing so which was greatly appreciated. They were professional, kind, empathetic and did not judge the condition of the house, which was a huge concern for my family member. My family member was so thankful for the empathy, positive attitude and conversations that they had with the cleaning ladies. They truly helped uplift their spirit and told them that they deserved to live in a clean environment that brought them peace. Jenny & her team go beyond just providing a cleaning service. They enrich lives mentally, physically & emotionally by creating a clean & organized living environment. Forever grateful for finding Jenny and her team. I look forward to using their services in the future.

I booked a cleaning appointment a week in advance after seeing this company on TikTok and was…read moreextremely disappointed. The morning of the appointment, they canceled because the cleaners were in Oceanside and "couldn't make it." It is not my problem that your team was in another area; if you couldn't handle the logistics, you shouldn't have scheduled me for this day. You had one job, and you failed to show up. Shame on you. I honestly question if this is even a legit business at this point. It seems like Jenny has been in this industry since 2008, yet she still hasn't developed basic customer service skills or the ability to stay organized. There was no real apology or accountability, and the dismissive responses I received were incredibly rude. Communication matters when PAYING customers plan their entire day around a service. After this experience, I wouldn't trust this company in my home and would recommend others to be cautious.

We used Natural Solutions to clean our home before our parents come to visit as our first visitors…read moresince pandemic started! The cleaners were very polite and professional. America led the crew and the house was spotless when they left! They even cleaned out our little toaster oven and it looks brand new. Our porcelain sink is even cleaner than it was when we moved in! I was also very impressed that they got our shower sparkling clean! Also, we have 2 dogs and I did not see a single dog hair when the cleaners left! Edward was very responsive and professional on the phone. The team showed up within 15 mins of their scheduled time. They did not come with masks but were happy to wear them when I supplied them (Covid precautions). I absolutely will use this company for future cleaning.

I paid for whole-house cleaning service and carpet cleaning. Unfortunately, I was moving from out…read moreof state and was not there to inspect the day the services were completed, but I spoke to my contact with the company and he seemed to convey what was completed and only informed me of some scratches on appliances that were there before his crew started. When I arrived in San Diego, there were several cleaning concerns (ceiling splatters and grease in cupboards and above the stove) that were able to be removed with my cleaning products, so it seems a minor oversight. My main issue is that in each bedroom there appeared to be a rust colored staining on the carpet in each entryway and streaks in other areas of the room. Online appears to suggest wicking or some other byproduct of a machine-cleaned carpet. I contacted the company with pictures and was in contact over text message hoping that they would stand by their work and make it right, however I was responded with reasons that it wasn't their fault and then was ghosted with no reply when I asked why this wasn't brought up in the initial phone call when work was initially completed. If the carpets could not be cleaned, instead of taking money, it would've been better to refuse to do the service and recommend a different one (e.g. replace). The missed spots on the cleaning I could've ignored. But, not standing by your work on the carpets, not working to make it right, and being unresponsive are what I wasn't able to let go.

I was very apprehensive about using another cleaning service. I have not had great luck and…read moreespecially after using another service found on Yelp (see my Mighty Maids review, good Lawd what a sh!t show, HIGHLY DO NOT RECOMMEND). But I took a chance with Comforts Cleaning and I'm so glad I did. A+ communication. Arrived right on time. The cleaner did a great job. Invoiced me for exactly what I'd been quoted and even did a follow up call to check on how the experience went. I've been looking for a cleaning service to use regularly and I believe I've finally found it!

I chose to go with their services again and did not regret it at all. Outstanding customer service…read moreand communication setting up the appointment. Great attention to detail and a quality job well done cleaning my place. Their rates are fair and reasonable for the outstanding service you get. I got the service I requested and more. My sinks, and especially my bathtub were cleaned very well. I got to take a relaxing hot bath! I'm very happy with Comfort Cleaners, and will continue to recommend them to my friends, family, and anyone I hear might want a cleaner.

My housekeeper of many years retired at the end of 2016. I was devastated! She knew my preferences…read moreand had a keen focus for detail. Not only did she do a good job, I felt like I was losing a trusted member of the family. So I dreaded trying to find her replacement. I wanted to simplify my life and start using a professional house cleaning service, (my housekeeper was an employee on payroll and sometimes called in sick). I was very fortunate to find Fresh-N-Home on the internet. Fresh-N-Home is a fully insured company with wonderful employees who are trained, thorough and trustworthy. I like that they consistently send out the same gals, and if a substitute is needed I am assured I will get a seasoned replacement. Voila- just like magic- I am so happy with Fresh-N-Home! No more hassle. Michelle and Aimee cheerfully clean my home every week and they do a FANTASTIC JOB!! I love that we are a team now. I teach them my preferences and they teach me tips and tricks for efficient cleaning. Best of all, I like that they are not afraid to ask me questions, offer suggestions, or point out areas that need cleaning that had been overlooked before. I've used Fresh-N-Home for two months and I already feel so comfortable having them in my home. While I certainly miss my housekeeper of many years, I look forward to a long-term relationship with Fresh-N-Home and I especially like working with Michelle and Aimee. I get a sparkling clean home in 1 day with my new team, as opposed to 2 days a week for all those years. Sue.C. San Diego, CA.

We are a military family and we just moved to San Diego from Hawaii. We signed a lease on a unit…read morethat we did not see in person since we had to quickly lock in a place to live in the short time frame the military gave us to move. We moved in and found that the unit was not thoroughly cleaned from when the previous renters lived there so we did some research and decided to hire Fresh-n-Home. I had high hopes for this company because the other reviews were outstanding, but unfortunately I was disappointed. The unit was empty when we hired them to come in and clean so I didn't think they'd have any issues finding the areas that needed to be deep-cleaned. There was candle wax splattered on the walls and floors; caked on grease on the cabinets; food splattered on the wall above the stove; a brown ring in the toilet; mold on the dishwasher; among other things. To their credit, they were able to remove the mold from the dishwasher and the brown ring in the toilet, but everything else appeared to be untouched. In fact, they even broke one of the handles on our toilet and left the pieces on the bathroom counter. I found it rude that they didn't mention the damage once they had left, so I emailed Kelly and she was courteous and offered to send the girls back to clean and fix what was missed. Keep in mind, the first time they came they spent about 4.5 hours "cleaning" the house. A couple days later they came back and fixed the toilet handle and wiped the food splatter off the wall. There was still wax on the wall and she asked me if I would like her to remove it, I said yes. She told me the first time they were there they weren't able to get the grease off the cabinets because we didn't have any hot water since the water heater wasn't turned on. By the end of it, we still had grease on our cabinets and our floors were dirty (even though I saw her mop). They just didn't seem as thorough as advertised. And we were charged $292.50...

I have been happy with tranquil home for the better part of a year…read more I have had the sane cleaner in that time (Hailey) and she's been phenomenal. She's courteous of mine and my house's needs in more ways than I can count. When I needed her to go above and beyond and clean my disaster of a kitchen, she made it seem like the easiest task and no concern of mine. I really appreciate the thoroughness with which she cleans generally, too. Never have I ever spotted places that could use extra cleaning after she leans. Truly grateful for her cleans! The people working behind the scenes are always proactive with getting my cleanings set up, giving me alerts, and doing the other administrative parts of the business without disruption. It seems small but that's huge. Great team, great cleans- hire them if you want stress-free cleans. They live up to their name.

They were able to provide the information requested and they responded in a very professional…read moremanner.

I requested a deep cleaning for my large master bathroom and I'm so satisfied with their service!…read moreOne technician was provided for my service. I was given a window of when they would arrive and they were right on time. Once the technician completed their work, they let me know I can check if it's good to go prior to leaving, which I really appreciated! Just want to note that their service is a minimum of 2 hours. Payment was made online and you can tip through their portal as well. It was also my first time hiring cleaners and they exceeded my expectations. I've been cleaning my bathroom on my own prior to hiring them and it's definitely way better than I've ever cleaned it! Highly recommend and will be requesting their service again in the near future!

Four months after I posted my review, the company responded. That and the 1 Star rating shows how…read moremuch they pay attention to their reputation. Also, you'll note they never disclose how many cleaners they will send at an $100/hour. The answer is one person that they pay $30/hour and they pocket the balance.

Karina and Lourdes are the absolute BEST. So so sweet, very attentive to detail, and will leave…read moreyour place spotless. I was shocked at how comprehensive the cleaning was for such an affordable price. Definitely go with Mighty Maids and definitely ask for Karina and Lourdes!

I never leave reviews but I am at a loss of what to do at this point. We booked a move out house…read morecleaning a week ago so the house was completely empty so we assumed the cleaning would be smooth and easy. After the initial clean many areas of the house were skipped and still dirty. The initial cleaning took 2.5 hours and we paid $345 plus tip. We contacted them within the 24 hour period to let them know we were not happy with the results and we are busy moving so this is an added stress, they offered to do a reclean. We scheduled the reclean for a week later/today and they gave us the window of 2-4pm for arrival. It's now almost 6pm and they are not responding to our calls, voicemails, or texts to get an update on their arrival or reschedule. Still unclear if they are going to do a reclean and have no info or updates. This has been extremely frustrating because we are trying to coordinate with our land lord and have been busy moving so this was the last issue we needed. We are now going to have to drive back to the house an hour away and clean it ourselves. Update- after I posted this review they finally got back to us and said they were cleaning the house at 6:36pm. We drove an hour the next day to check and it seemed sufficient. Still would not recommend given all the added stress this caused during our move. They didn't offer any type of refund either.