excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

I spent 2 hours explaining to this company the size of my house (1700 sq ft) that it had hardwood…read morefloors with baseboards and also 20 foot fans that needed cleaning for a deep clean. This review is not for any of the AMAZING cleaners they sent me - Amanda, Hailee, and Audrey - they did an amazing job with the time they had. The complaint is for the scheduler, Alvin. I kept telling him that there were certain times of day or weekends that would be better, and every time I was steered to a less convenient time for us. Against my better judgment I let them come at the less convenient time because the reviews online were so great - jokes on me, they're under new management, don't trust those old reviews. Then, I kept telling him that scheduling 2 people for 3 hours wasn't going to make it but he assured me it would - but when the two girls walked in on the first visit, they immediately knew it wasn't enough time. So Alvin had to send someone else back and he scheduled her for 2.5 hours - it took her 5 to finish. Alvin knew I was upset when the cleaning wasn't finished on the first visit because I repeatedly told him I needed this cleaned due to a severe allergy and I was willing to pay to have it done at one time before my steroid pack ran out. When the visit didn't accomplish the full cleaning, and he had to schedule a second person, he charged me the FULL price before speaking to me, knowing I was escalated already. Never again.

Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

Green Maids was fantastic. They did a terrific job of cleaning the house--kitchen, bathrooms,…read morelivingroom, etc. everything was dusted, floors were mops, windows cleaned. They did a great job. I'd recommend them to anyone!

We have gone with this company multiple times and they are our go to cleaning company. Such high…read morequality work!

Reliable and efficient cleaning agency. Booking was easy and the cleaners were respectful and…read morehardworking.

I had scheduled Lyly's Housekeeping for an unfurnished move-in clean. They did a great job, were in…read moreand out on time, specified if I wanted anything done in particular, and overall were kind, detailed, and timely. They had better quotes than some other businesses that I had researched in the greater San Diego area. Will definitely be using them again in the future! Thank you to Valentina and her crew!

These poor cleaning women. The cleaners are very nice and fantastic but the management of these…read moreservices has been a nightmare. I paid $780 for a deep clean for 6hrs via Zelle. After the deep clean, they said they would give me regular fixed pricing for maintenance, which was $220 every 2 weeks for 3 hrs each clean. They kept mixing up my text with other clients so it was very confusing on time, price, and duration. After they came 1 time for the regular maintenance, the management told me I had to give them cash in person from now on. The second time they came I went to the atm and by the time I came back they were already gone (only worked 2 hrs). They shamed me for not having the cash and told me it was embarrassing to ask for payment. Now after servicing my home 5 times, they tell me that my home needs picking up and changing of sheets (which the cleaners offered to do the first cleaning) is extra work and my home is so big that they should be charging me $50 more each time, but they will give me on $20 increase and if I want to pay by Zelle, it's additional $10. I tend to keep missing the cleaning ladies because they only come for 2 hrs instead of the 3hrs I thought I was paying for. They also continue to mix up my text messages with other clients. Clearly they don't know what FIXED PRICING is! Never going back!

We did a deep cleaning in preparation for recurring cleans. Luisa and her team did a great job - a…read moresuper thorough cleaning, and after a week I haven't found a spot that they missed. They arrived on time with proactive text messages, her in-person quote was consistent with her online quote, and Luisa was very clear about what things they would do as part of the cleaning. Overall I was really happy with them.

The group is generally efficient and they do a good cleaning job. The main issue is the business…read moreapproach: it feels similar to a "low-cost airline" model, where the initial quoted price seems reasonable, but many services that most people would assume are included end up being charged separately. The difference is that, unlike airlines, the additional charges are not made clear upfront. Instead, new "extras" tend to appear gradually after you have already hired them. That lack of transparency and predictability makes the overall experience pretty toxic. In addition, communication can become difficult when concerns are raised, as there is a tendency to shift blame onto the client rather than acknowledge the issue.

Very professional and explained all that would be done - and the team did an absolutely fantastic…read morejob! Extremely thorough and worth the price.

Great job guys! I have used House Cleaning services in the past, but haven't seen the attention…read moreto detail that these guys employ. Came on time with 3 guys, and worked until the job was done. They kept up with the hours worked, minus break time. And, my house looks great now. You tell them what you want cleaned, and they will clean even more than that.

Booked Vanessa's Cleaning Service for a move-out clean and they absolutely delivered. Super…read moreresponsive, on time, and very thorough. The place looked better than when I moved in. Fair pricing, no surprises, highly recommend.

Vanessa's Cleaning Services worked a miracle. Her team worked out the stains on my glass-top stove…read morethat I thought would never come out. The oven was even cleaned. My refrigerator is now sparkling clean, thanks to the cleaning angels! Vanessa has the best communication skills of anyone I know. She is so thorough, pointing out details and asking the right questions. This cleaning service is an absolute godsend. It is incredible how thorough the cleaning is, even cleaning behind the fridge and appliances. The baseboards look great. The cleaning is from the best of the best. Even the blinds and all the furniture was cleaned, plus windows. The ceiling fans were cleaned, too. Vanessa did such a great job of cleaning the bath, as well. The service involved cleaning out closets and cupboards. It was an all-out, very extensive, highly involved deep-clean that was much needed and greatly appreciated! I am so impressed with even how the items were placed and organized. Vanessa has great ideas that were new to me. I have the utmost respect for Vanessa and her team. You won't find a better cleaning service, truly.

Eden and her team are amazing. From the moment I contacted her. She was very prompt in replying to…read moremy Yelp messages and text messages. She was also able to get us an appt time within the same week I reached out to her. Edith, her daughter and another person did such a great job. The townhome we are moving into was obviously not cleaned before we got the keys. There team did everything they could to make it as clean as possible. They even let us know about areas that were not cleanable and clearly needed to be painted due to how dirty the walls were. For everything that the move in/out package includes the price was very reasonable. We will defiantly be using Polished to Perfection again for any of our cleaning needs.

These people are amazing! I needed a deep clean and the two people that Eden sent over worked…read morenon-stop. They cleaned the appliances, all of the kitchen doors, shelves and drawers. I'm eager for their next visit!