We grabbed the cheesy dog bites for an evening snack after walking around the shoppes. It was a…read moreperfect filler for us as we wrapped up the night. Toddlers and adult seems to have love this little treat. Definitely a must try if you need a quick bite. The service was efficient. Place your order at the counter and we took our food to the nearest table outside and enjoyed them there. Ambiance inside is consistent of other pretzel shops in the USA.

Super yummy. Had the plain Wetzel bits without salt. Friendly service too. You got a fair amount…read morefor the price.

Located inside the Shoppes at Chino Hills…read more My son absolutely LOVES the train! I look forward to taking him every week because he enjoys it so much and gives us a chance to be outdoors. It's $3 per ride, which includes a kid's meal coupon for Wetzel's Pretzels, or you can get the 10-ride stamp card for $20. The stamp card is a better value, especially if you plan to take the kiddos as often as I take mine. You can purchase tickets at the General Information booth near the train and water fountain. The conductors are all very friendly too.

Super good! Always been interested in The food! Service is good. Not crowded not too many people…read more Lots of selections like cinnamon rolls and a mini pizza! I recommend.

This location is inside Walmart. On Grand, next to Sans Club. I arrived 15 minutes before they…read moreopened not realizing their Sunday hours are different from Monday through Saturday The worker had black rubber gloves on and appear to be in the process of cutting the pretzel dough, but was instead on her cell phone scrolling TikTok, and we all know that our cell phones are not the cleanest thing, especially in the workplace I said, excuse me ma'am, two separate times before I got her attention and she turned to me as if I was disrupting her when I asked her a question. She then put her phone in her pocket, still with the same gloves on and proceeded to get back to cutting the pretzel dough I then decided not to purchase any pretzel bites this morning ! Being sanitary in the food industry is of the utmost importance I will say that the counters warming case and the slushy machines all appear to be very clean so maybe that was the previous evenings closing shift .

I ordered the dog bites, the guy put them in the bag and took my money and gave me change while…read morewearing gloves... He then turned around and finished making and touching pretzels with the same gloves on... I had grabbed a dog bite and had it my hand as I was just in shock, he asked what was wrong and I told him touching money then touching food to be sold was just NOT right.... I asked for my money back and saw them put the dog bites that I had touched BACK in the case!!!

Jennifer was amazing. Provided great and honest recommendations. Checked in on us and was just kind…read moreduring our entire experience. First time here and have been here 3 days, since. This has become my new favorite place! Can't wait to try the remaining food options. Pizza and their ranch are fire!!!!

Great vibe, great food, great selection of beer! Always a good time and all the servers are…read moreattentive and personable.

I don't write reviews that often but my experience today makes me want to write one about this gas…read morestation. Today on November 12th I went to buy a pretzel and was met with negativity and attitude. The moment I got there I was greeted by nobody and I saw the pretzel stand a mess. The glass was greasy the work station was messy and I saw into the kitchen and it was somehow worse than the stand. When I called over the worker to order she looked at me like I was a nuisance. I asked if I could order and she scoffed at me. After ordering it took several minutes to even get my pretzel and when given my pretzel she gave it to me with such attitude I left without saying thank you. I don't think I'll be returning since the customer service was subpar. The pretzel was a bit burnt too.

Good price. Cashiers are very friendly and helpful. Drinks are cold and love the crunch ice.read more

Joshua L. is the greatest server we've ever had. He always has amazing energy and is super nice and…read moreaccommodating. We've had him multiple times and he always recognizes us and welcomes us. When he's our server we are always excited and we always have a great time chatting with him. Thank you Joshua!!

Joshua L is the best server, I love the Mac & cheese balls. We got the pepperoni pizza and it was…read moreexcellent. Music choice is always the bomb.

UGD serves up quality deli food with authentic flavors at reasonable prices It's clear why this…read moreplace has been open for decades. As I was buying my sausages. soft pretzels, and potato salad, the lady said very little to me and the gentleman, nothing at all. When I tried speaking German, the lady said she didn't remember much of the language anymore. This blunt, "tell it like it is" way of interacting is pretty much how my family used to be, so I found it familiar -- even comforting. But it's easy to see how this can rub people the wrong way, especially if they're used to American (or even modern German) - style customer service. Everyone who found this rude is making reasonable statements. But to me this is more a case of people who have been doing the same thing for a long time without making updates. Decor-wise, place also seems to recreating the Germany that someone remembers from decades ago. The blue and white bunting, the beer steins, the picture of the Pope and other memorabilia make the place feel distinctly Bavarian, in a touristy way. A lot of places in Germany, even in the more traditional south have moved on. But my hope is that this place does continue until the proprietors retire with dignity or sell the business to some German-Americans with a passion for prepping and selling this type of food.

Food is good. I've never ordered here before but the lady helping me was very rude. She wasn't…read moreclear and seem to treat me like I was an inconvenience to her. I'm not sure if this is her normal behavior but if you wanted to be treated nicely when going to a place you don't know... this isn't for you. My first time here and service is disappointing & all she did was take my order. But if you wanna try the food buckle up cause she isn't a sweet old lady. Sorry that I didn't know how you specifically want someone to order. She CAN be nicer to her people. I'm actually watching her be nice right now. The man just told someone a price for something and the lady came rang her up and charged her more. I don't know, maybe honor the first price cause that's pretty messed. The person questioned the lady about the pricing the man gave her but she just said NO. And wouldn't budge.

When it comes to shop-in-shop setup for any fast food stores, I have this prejudice that they will…read morealways suck compared to a standalone store or even a suite at the mall. I honestly had no expectation and only came because my kids were crying to get some pretzels. This Wetzel's location inside a gas station mart seriously had the best plain pretzel bites I've had at any other Wetzel's, Auntie Anne's locations. Their counter was clean with full stock of menu items in their glass warmer. Cashier girl was very friendly. The dough was so buttery and warm it just melted in my mouth. Glad that they got it right because I am definitely coming back for more.

I've been craving some pretzel dogs so decide to try wetzel pretzels near my house. Wrong decisions…read moreI made!! Location is inside the 76 gas stations and there were no customers. We order a strawberry lemonade which was very sour and a pretzel mini dogs. They gave us soo little pretzel dog and it was super oily. I felt like I was eating oil and meat. There was absolutely no breaded on it. One bite of it did it for me I I had to toss it away. I was very disappointed. I rather make the drive next time to the mall to get better pretzel. I would not recommend this pretzel place. Make that drive for better food!

the beer is obviously tasty and high quality…read more the staff is kind and knowledgeable! parking is plentiful in downtown pomona. the pretzels are really good. the outdoor seating is nice enough to hangout in and the noise varies from loud to not so loud depending on the time you visit. the restrooms stay pretty clean and it is dog friendly. overall, worth a visit!

Beer selection and quality was top notch. This along could make it 5 stars…read more Attitude and service was deplorable. Acted like we were not welcome. Won't be back for that alone.

This place needs to be shut down. Health violations, old food served. Our pretzel was hard as a…read morerock. Service is horrible! Recommend never eating here! This place is bad!

When visiting the Victoria Gardens mall & I want to get a snack, my first thought is a Wetzel…read morePretzel with salt. I'm not crazy about bread but I do love a good pretzel!! They are always made just right and the smell is captivating. Their customer service is always great! I'm not a fan of their cheese as it is prepackaged. And their lemonades are pretty good.