Worse Mani / Pedi Ever! Stay away from this place. The picture on their yelp reviews are accurate…read more Was in a rush to get to the city. Came in to have my nail gelled before a wedding reception. Called ahead and asked if they can do mani pedi at the same time - they said yes, so I came. Turn out that they could not do it at the same time. This appt went over 2 hours and I missed my other scheduled appt (one hour later). The result was awful! 2 days later they started just falling off and now we are 7 days later and I have only 3.5 nails left. I asked for French and the gel color was not the nice pale pink but rather candy pink and the french line was not the same to all fingers. Thin / Thick, round / triangle - even though I asked to change the color right away - they did not. The result was so bad! Stay away.

Pedicure, basic. Easy to get the time I want. Happy they didn't push up-sell on me. Also went there…read morefor manicure, same good experience. I like that it's quiet atmosphere, and don't smell nail polish in the air. Probably going there later today for third time.

These ladies are very sweet and do a good and thorough job. I don't do gel but color choices are…read moregood and for $3.00 more you can do the gel like manicure that lasts longer.

This has been my go to place for the last 4 years, they always do a great job and my nails last and…read morelook great.

I love the color gel manicures Ana does. They have a lot of colors to choose from. I am loyal to…read moreher ever since trying this salon! They do great pedicures as well. They do massages, but i haven't seen a massage chair, just a regular chair. Still felt great and loosened my kinks. The woman that I assume owns it is very friendly with everyone that walks in the door. They offer kids services too.

serviceable... recently got a mani-pedi and literally it was 20 minutes tops. It was fine, the…read morequick polish was great, but not much in terms of pampering (minimal massage) no paraffin offered. The manicure lasted about two weeks which is good. The location is weird and not very relaxing - underneath a fancy shopping area, the basement salon is a little dark with a lot of boxes and storage around. There is potential as the space is big, but it's rather character-less.

Friendly technicians great service and I will be going back. I got a color I like and she was…read moreamazing and my nails look like I grew them.

What a gem! This place is tucked in the small shopping plaza and easy to miss, unless you are…read morefrequent visitor to the plaza. The staff were friendly and accommodating. The place is clean!! Like really, nicely clean, which is a must for me. The space is not super large and it creates very comfy and cozy atmosphere. The room itself is full of light. I had mani/pedi that passed all my critiques. Definitely coming back!

Just had a great spa pedicure with Tiffany. She was very thorough and gave her wonderful massage…read more It was firm, but not painful. Everyone at the salon was very pleasant. I also got a gel manicure done by Wendy. Love the color and the shape. I can't wait to go back in 2-3 weeks.

I just came for a quick chair massage cuz my back was one big knot from moving furniture. It is a…read morebrightly lit nail salon, minimal on the glitz, but the employees seemed to have great rapport with the customers. York (tall gentleman) did an absolutely AMAZING job and loosened up my tight back like a pro. He seemed to be very organized and knew what each person coming in was there for. I will make it a point to come back because I think that was the best chair massage I've ever had. Will try a pedicure next for sure.

always a friendly place and a nice manicures for a good price. Shana and Tiffany are excellent.read more

May and the team do a great job. The services are failry priced. Always take Lisa up for her…read moremassage. I've been going to them for over a year. Highly suggest making a reservation.

Great service! All the staff are friendly and they do a great job!! Feels like family when you are…read morethere!! My husband and I go monty and have been going there for over 20 years!! Welove all the girls and the owners are very nice and accommodating!!

embarrassing... i paid $100 for this and while the lady was doing them she told me it was her first…read moretime doing design. Then why were you the one to do my nails? I didn't have the heart to say anything right away but when i heard the price it was absurd so i asked for a refund or for them to redo it and she gave me a 20 and said sorry. i proceeded to ask for the manager who had the SAME WOMAN redo my nails a second time... i ended up getting a random color because i had so much anxiety and needed to get out of there. 10/10 do not recommend if you know what you want for your nails... expected much more from a 5 star nail salon in westport. the people were great but this is just horrible.

Oh... how I miss this place. While running errands in my old Connecticut neighborhood I decided to…read moretreat myself to a mani-pedi at my favorite old salon. I nearly forgot how wonderful they are. Susan is no longer there, however, Kelly and Kim (I think that was her name) were marvels! This was, by far, the best gel mani I have ever gotten in... maybe ever. Really, it made me yearn to move back. it was definitely worth the 40 mile drive. In the weeks that followed I did every conceivable thing to sabotage my nails. hauled furniture, gardened, painted, scrubbed with wire mesh, never, ever wearing gloves. It was insane how perfectly they held up. Not one break, chip, or peel off. Its been nearly three weeks now. If not for the fact that my nails have grown out, they look as great as the day I had them done. Not kidding. Those ladies have serious skills! I noticed that their process is in some ways different than the other salons and am certain those measures account for the durability and polish. They also don't rush or cheat. Another big thing for me... without my asking, both women took additional steps to correct or minimize imperfections in my nails - the sort of things that I feel embarrassed to call out. Done without discussion and I thank you! Bonus points for free bottled beverages, clean, quiet atmosphere and a superb back massage. If you are local to Susan's, I am so jealous of you.

Wow. This seriously is the best deal for a manicure I've ever had…read more I first came to Susan's Nails years ago (13 years ago, in fact) before my sister's wedding. Over the years, I've been here a few times when I've been back in town, and my mom has come here once in a while, but not since Susan herself stopped working here. Before yesterday's visit, it never struck me as anything out of the ordinary, but they've made some amazing changes to their services which make this place really stand above the rest. My mom and I stopped in here for manicures early afternoon and were attended to immediately. The three technicians working (one male, two female) were very sweet, and attentive to my infant daughter who watched us from her stroller. I have had bad experiences with guys doing my nails in the past, so I was a bit unsure of how this would turn out, but the man technician who did my nails was top notch quality and super attentive to every detail in the process. My nails (and my mom's) look great, but the whole experience was worth waaaay more than the $10/manicure price we paid. Why? Well, with your manicure, you get a nice hand scrub and massage, a complimentary paraffin wax treatment for your hands (!!!), hot towel, a neck/back massage during the paraffin treatment AND a massage (with some deliciously warm neck compress) while your hands are drying. I've paid $15 extra for paraffin treatments in the past, and could not believe that this was all included in the $10 price tag. My mom also got a wrap put on one broken nail and it looks good as new! I will definitely make a point to come back here whenever I come home to Wilton.