Customer service! I was there today 2/27 at 12:52 pm. I walked in wasn't greeted no problem, I knew…read morewhat I was looking for. Went to that isle and didn't see what I wanted, went to the desk and could hear ppl talking in the back( they never came up to help). Tony came in from outside with a customer, the phone rang , he answered it... helped the customer on the phone AND the customer the he was helping ! I just walked out. How do you ignore the person that's standing in front of you waiting to be helped???

Service was undeniably the best out of any automobile establishment I've stepped foot in. The…read moreemployee was very kind and charming and helped with all my questions that I had. If you ever need any help, Luke is your guy!

Bruce Lee came here since I was in the area and I kind of wanted to grab some additives for my car…read moreto help it run better it wasn't anything exclusive it was more of a common additive. But they had it at a reasonable price. Overall this is a typical automotive store so it features a general variety of everything for you like to expect at a car store. It's very quiet and it's in a pretty busy strip mall. Staff here was also pretty friendly. Store was very well stocked well organized and clean, overall pretty average experience

The customer service at this location is atrocious…read more The initial associate that helped us was unfriendly and couldn't locate my pro account. I was quoted a price without my discount for my (personal) car battery. We decided to call a different (local) O'Reilly's and not only was that associate much friendly but he was also able to locate my account and quote me the appropriate (discounted) price. Since my battery had just died (in the parking lot) I went back into this location to purchase the battery (with my pro discount). I asked the associate to install the new battery (since my car battery unexpectedly died I didn't have the necessary tools for installation), he stated he couldn't do it because he was had been waiting to go to lunch. He said I could ask the other associate, Jeff, to see if he wanted to do it. So I waited for Jeff (an even more unpleasant associate) to get off the phone and then I again asked if I could get my new battery installed. He just said outright said no. No explanation, no reasoning. When I told him I've never had issues getting my (personal) new car battery installed by O'Reilly's associates before he then stated "we don't install new car batteries for pro accounts...since you already get a discount". While this was occurring the first associate was still at the computer answering phone calls and checking out other customers. At this point, I'm frustrated and irritated with the entire situation so I decided to return the new battery. There was absolutely no way I was going to give my business to this location. I jumped my car (thank god for portable car jumpers) and drove to the O'Reilly's on Boughton. Although the Boughton couldn't install the new car battery the associate provided an explanation as to why that location (franchise) they couldn't AND a solution. The stark contrast between these two experiences made it clear that I will not be recommending the O'Reilly's on 75th nor will I be providing any future business to this location.

These guys are the best!! Honest shop that knows everything there is about trailers. These guys…read morehelped me with 4 different trailers over a period of years and never disappoint. Look no further for an honest guy!!

My husband brought our boat there because our trailer was broken, super fair price, quick turn…read morearound and towing our boat better than ever! Thankful we came across the place! Highly recommend! Thanks a lot Jason!

This place is awful. They lack professionalism, skill, and have no compass of customer service. My…read morecar is actually worse having been here. They had my car for over 15 months and actually caused more damage on my vehicle then what they fixed - they ripped my seats, broke all kinds of panels, missing parts, and the completed weather stripping installed is clearly flawed. Their work is sloppy and subpar. My door panel isnt seated correctly after $6200+ in work.Then when brought this to their attention, they said 'I am a customer they could never make happy' and Bob got in my face. My advise to anyone doing business here: - Document your vehicle before you drop it off - pictures and video inside and out. Also, document throughout the process. They will try and say damage was existing when things break. - Stop in and check on your car - you will see parts scattered all over your cup holders and vehicle. They had parts wedged into the glove box of my car with the lid closed causing permanent bends in the plastic lid. Dirty shop rags and paper floor mats in the hatch area. - Get everything Bob says in writing. He is a career used car sales man in a service roll; and it shows. He doesn't care about your vehicle and will blame others on his team when the job goes sideways. He will bill you for unauthorized work 'to make it right' - Read through your quote and final invoice. DO NOT let them charge you for any unauthorized work or inflated labor hours from your quote - Hold them accountable for any unsatisfactory work. No one comes to this place to save money. Unfortunately, there isn't any tech in this place who is organized or skilled enough to do quality work. They have constant turnover of their staff which has them dropping the ball for skill and timelines. - Make sure you get your original parts back. Some of the aftermarket parts they get are not 1 to 1 matches. I had them replace my leather shifter pouch and the one they put on is not a match. I'd actually prefer my old one back on, but was never given it. I had to argue with Bob to get some of my original parts back; of which, this pouch and other parts are missing. This place doesn't care about your vehicle or your business - I will try and post pictures to show the nightmare I endured over the last year and half attached to this review.

So I don't really know how to review a car dealership, especially one where I didn't purchase or…read morerepair a car. That being said, I'll give it five stars for the coolness factor and for the selection of quality cars and an immaculate showroom with passionate owners. I'm from a car buff family, and I married a car buff. I've been around cool cars and hot rod cars since I was a kid. I don't know much about corvettes, other than the fact they are really amazing to look at...especially the vintage ones. We met up with a friend at their recent open house, and we were were immediately whisked away by one of the owners for a detailed tour. Michael was welcoming and knew the background on each one of the cars. He said most of their purchases come in via the Internet...who knew? I couldn't keep my eyes off the vintage beauty that was currently being auctioned off...an old barn find. Doesn't the repair shop remind you of a scene out of Fast and Furious? Burr Ridge is far, and this dealership is a bit hidden, but it's so worth the visit if you're into cars or in the market for a real classic beauty!

AMAZING SERVICE! Amazing customer service, always in a…read morepositive mindset. Great delivery times always on time, and if they can't make it they always call ahead of time to re-arrange the delivery. The drivers are never in bad moods, always great. The sales team seems to know their products very well, they go out of their way for the best prices and products. They are very helpful and are always willing to give the customers tips or better products. They seem to be more of a home type of feel store. They are very competitive in their prices. Special orders that they need to make do not take long, by the next day you should have it. They have a really good team of workers working in the store. I would highly recommend them for advice, technical support, as well as the products and pricing. WILL DEF. GO NEXT TIME!

From the owner: Automotive Paint & Suppliesread more

You couldn't pay me to come back here. I made an appointment for 3pm for a simple oil change. I get…read morehere 10 minutes early, wait 15 minutes in line, get checked in, hand over my keys to be told there will be a 2 hour wait. I got here at my SCHEDULED time. Stuck walking around Walmart for 2 hours now.

Good automobile batteries at good prices. But technicians are sloppy! In my case the forget to…read morereinstall the battery hold-down bracket (five pieces of metal hardware). I am trying to figure out how to get this rectified.