This place is awful. They lack professionalism, skill, and have no compass of customer service. My…read morecar is actually worse having been here. They had my car for over 15 months and actually caused more damage on my vehicle then what they fixed - they ripped my seats, broke all kinds of panels, missing parts, and the completed weather stripping installed is clearly flawed. Their work is sloppy and subpar. My door panel isnt seated correctly after $6200+ in work.Then when brought this to their attention, they said 'I am a customer they could never make happy' and Bob got in my face. My advise to anyone doing business here: - Document your vehicle before you drop it off - pictures and video inside and out. Also, document throughout the process. They will try and say damage was existing when things break. - Stop in and check on your car - you will see parts scattered all over your cup holders and vehicle. They had parts wedged into the glove box of my car with the lid closed causing permanent bends in the plastic lid. Dirty shop rags and paper floor mats in the hatch area. - Get everything Bob says in writing. He is a career used car sales man in a service roll; and it shows. He doesn't care about your vehicle and will blame others on his team when the job goes sideways. He will bill you for unauthorized work 'to make it right' - Read through your quote and final invoice. DO NOT let them charge you for any unauthorized work or inflated labor hours from your quote - Hold them accountable for any unsatisfactory work. No one comes to this place to save money. Unfortunately, there isn't any tech in this place who is organized or skilled enough to do quality work. They have constant turnover of their staff which has them dropping the ball for skill and timelines. - Make sure you get your original parts back. Some of the aftermarket parts they get are not 1 to 1 matches. I had them replace my leather shifter pouch and the one they put on is not a match. I'd actually prefer my old one back on, but was never given it. I had to argue with Bob to get some of my original parts back; of which, this pouch and other parts are missing. This place doesn't care about your vehicle or your business - I will try and post pictures to show the nightmare I endured over the last year and half attached to this review.

So I don't really know how to review a car dealership, especially one where I didn't purchase or…read morerepair a car. That being said, I'll give it five stars for the coolness factor and for the selection of quality cars and an immaculate showroom with passionate owners. I'm from a car buff family, and I married a car buff. I've been around cool cars and hot rod cars since I was a kid. I don't know much about corvettes, other than the fact they are really amazing to look at...especially the vintage ones. We met up with a friend at their recent open house, and we were were immediately whisked away by one of the owners for a detailed tour. Michael was welcoming and knew the background on each one of the cars. He said most of their purchases come in via the Internet...who knew? I couldn't keep my eyes off the vintage beauty that was currently being auctioned off...an old barn find. Doesn't the repair shop remind you of a scene out of Fast and Furious? Burr Ridge is far, and this dealership is a bit hidden, but it's so worth the visit if you're into cars or in the market for a real classic beauty!

Great service and very personable! Very knowledge unlike the chain stores. Parts are usually there…read morenext morning!

everyone here is professional af. meaning they work with…read moreall vehicles if you have a tesla to work on or lowered vehicle just be specific they know what to do. ask for Alejandro aka alex. 10 out of 10 . when i say this i mean this but i trust no one else and no one else touches my Denali. fantastic Team!

I received an email from PepBoys today, and called the corporate office. After holding a good 45…read moreminutes I was able to give my info to Cindy in Customer Service who assured me someone would call me today. And I believed her. Yesterday I was on hold for one and one half hours until 5:15pm when I was cut off because they are on the east coast, therefore EST, and they were now closed. Since I have still heard nothing I am escalating my complaint with governmental contacts and more poor reviews, and seriously considering legal action at this point. I will not be ignored.

Excellent service,manager was polite,professional,my car was serviced in a timely manner,I would…read morerecommend this pep boys to my friends and family.I intend to use this pep boys for all my vehicles future needs.

Stay away! Completely incompetent and dishonest…read more They installed an oil filter incorrectly in my Jeep and it leaked oil and caused 4000$ of damage The Jeep dealer documented and photographed the issue and gave us the parts to show them. I filed a claim and spoke to another incompetent individual by the name of Maxine Clarke. After 2 months and several phone calls she informed me they were not accepting liability and when I asked her on what basis she had no response. I then asked her for name of the store manager she handled the claim with and she didn't know who she spoke to. Her response was "I don't know, they change all the time". Next step - have my attorney deal with them.

They're always so friendly and welcoming. I never feel pressured into unnecessary services, and…read morethey consistently do an amazing job. It's such a relief finding an honest and reliable auto shop that I can trust.

We know we will always get fair, honest, knowledgeable and reliable service from this family owned…read morebusiness. We first took a car in that we had already been given a repair estimate on from another local area shop. The estimate that Route 66 gave us was significantly cheaper. When we asked, the owner was able to explain why their estimate was so much cheaper and sure enough when we had specific information we could ask better questions of the first shop only to find they weren't really sure so they estimated it higher. We went with Route 66 who fixed it on the first try andknew what they were looking at. On a separate occasion, we had a situation on a much older vehicle that we were just using for the kids to drive. One of the kids took it to work where the catalytic converter was ripped out, but in a catastrophic way. Clearly the thieves didn't understand what they were doing, so the net result was everything was ripped out from the transmission lines all the way through to almost the tailpipe. It was crazy. They sent us photos and explained what must have happened and then helped us figure out what the best solution for us was, which essentially was talking themselves out of a huge repair bill. We have been taking our vehicles there for several years now and each time we are met with excellent, knowledgeable and reasonably priced service with a smile.

Great fast service. I needed a tow and called the nearest tow service and they arrived in 5 minutes…read moreand towed me to Discount Tire. Highly recommended!

Excellent job by Terry towing considering the high stress location. Loaded the vehicle quickly and…read morecorrectly. The shop was able to get the car repaired quickly in 1 day. I was correct that it was a loss of spark. Oddly the receipt says no warranty at all, unless it's by the part maker. Considering this, and diagnosis fee- I told them no spark, its not a 5 star review considering the price. They fixed a high stress situation. Absolute bad job by Willowbrook PD. My car was disabled at the light on Route 83 South and 63rd. This is a horrible spot to be disabled. I called in requesting a push over to the shoulder, or at least the left turn lane next to me (getting out of the way of highway speed traffic). Either I could take a look or call roadside service. The cop refused and alleged it was unsafe to push me through the intersection. Having cars slam on their brakes behind you doing 60mph+ is unsafe. Didn't mind having the flatbed go into the intersection to load me onto the truck. I asked again and got the same replay after waiting 20 mins getting uneasy over the cars possibly crashing into us. He parked behind me and had his emergency lights off! Overrode me and ordered their own tow and wouldn't let me use my roadside assistance. Before this, I saw his truck (with push bars) casually coast through the grocery store parking lot. No sense of safety nor urgency. I literally should have put it into neutral and pushed it myself if I knew he would do this. Protect and serve, not me. Literally cost me $350 over what I could have fixed it myself for. Review is for both the repair and towing.

I don't know how this place can call themselves a business. This auto shop is absolutely the worst…read more You cannot be in your right frame of mind, and treat a customer this poorly. Where do your standards start? I would absolutely never ever recommend this place to anyone ever. I will not even fix my lips to start to say the name of this shop as a recommendation to anyone. Grab a drink for this one. I drop my car off at this shop on Friday the 17th, it was after hrs and I knew no one would be there, that's fine. According to the hrs listed, they were supposed to be open Saturday morning from 8am-2pm. I go to the shop at 9am and no one is there. I call and leave a voicemail explaining my situation because I figured businesses do check their voicemailIs right? I go home come back at around 11am and still no one is there, that's fine. Now it's Monday the 20th. It's 10:30am and I haven't heard from them. So I give our friends a call. They answered the phone and had no idea what I was talking about with my car. Guess some businesses don't check their business voicemails. So I told them about my car and where I left the key. They tell me they're busy today so they can't get to it today, but they will tomorrow for sure. That's fine. Tuesday come around, I hear nothing from them, Wednesday come around and I still don't hear anything, so I call our friends, again. First some rude guy answers the phone, and then someone else comes to the phone. They still couldn't get to my car but they will run a diagnostic right now and call me back. This was Wednesday May 22nd. I never got a call back. On Thursday, May 30th I go to the shop. The car is sitting in the same place, doesn't look like it's been moved. A guy was sitting at the front desk. We have never met a day in our lives. I told I'm here for said car. He just simply gives me the keys and says nothing else. I mean how does this guy even know the car belongs to me? He said nothing about what's going on with it, just nothing at all! A few days later I have my car towed from this place and that's when I discovered my window has been down...and it seems like it's been down for a while and there was heavy rain the last few days. So I guess that's some sort of good news right. I mean one of them at least sat in it. At this point, I need to know what happened to Auto Doc. That was the auto shop that was there before this so called mechanic shop moved there. Auto Doc knew how to treat customers and fix cars. I thought the two go hand in hand when you own a mechanic shop. Guess not for all.

From the owner: All in auto repair shop - everything for your car in one place!…read more We repair cars, vans, pick-up trucks & more. -Engine repairs -Transmission repairs -Suspension repairs -Hybrid system repairs -Brake pad & rotor replacements -Oil changes -Tune ups.. ...The list goes on! Do not hesitate to reach out trough our phone number (630)222-0420 for an appointment. Walk in customers are WELCOME

Naz is not only incredibly skilled at what he does--he takes real pride in his work, and it shows…read more He treats every car with the utmost care, and more importantly, he treats every customer like they truly matter. His attention to detail and level of service go far beyond the standard. What makes Naz stand out is his integrity and the personal pride he puts into every job. You're not just another number to him--he makes you feel like your car, and your experience, genuinely matter. That kind of care is rare these days, in any industry. I'm so impressed with the entire experience and will absolutely continue to bring my vehicles here. If you're looking for someone who values craftsmanship, service, and people--you'll find all of that and more with Naz.

I've used Naz' for a small rust repair a few years ago and he did an incredible job. Reasonable…read moreprice and great service! I highly recommend him.