Mark can work on his honesty. He quoted me a price on the phone so i sent the customer over, and he then changed the price for them completely taking advantage of them!!! I called him to ask why he charged more than what he said and he got very defensive saying that he had to work alot more than what he thought and that its 150 and hour because he has a certified shop. Well this is not the same quote he gave me when i first spoke to him. I would have never sent anybody over to him and will never do that mistake again. It was a simple fix and he turned it into a big job i guess so he can over charge i Dont recommend this place to anybody. read more

I noticed that whenever you apply the brakes on my moms Toyota Camry, the car seems to "shudder" for lack of a technical term. I consulted Yelp as I often do to look for a reliable and recommended provider of service. Saturday morning I called and spoke to Mark and I explained what was happening. He asked me a couple of questions and told me what he thought was the problem and an approximate cost to repair. I said I would be there Monday morning. I arrived Monday morning and they drove my car around a tiny bit to see what was happening. I received a call a few minutes later and they told me what needed to be done (front brake pads and rotors) and the cost (which was what I was told on Saturday). It's so nice to find a trustworthy automotive repair shop. Mark and his team did everything they said needed to be done at the price quoted. I highly recommend Roselle Service Center for any automotive repair needs! read more

See all

The gentlemen at this place are honest, reliable and go the extra mile for their customers. The pricing is moderate and always fair. This is a family owned business that takes pride in their work. I would highly recommend this place to service your car. We have been going here for all of our car service needs for almost 20 years. read more

They make changes to my car without consulting first then I have to pay more than we agreed upon beforehand.

Great service, my car broke down while I was out the city on a meeting. After calling so many shops, they are the only ones that took my damaged car right away, obviously I was trying to get back to Chicago same day. My starter broke and it was not easy to replace it due to harden parts of the damaged starter. They got it done within hours and on a fair price. Happy with their customer service. Keep up the good work. Highly recommend this repair shop. read more

I have been going to them over 30 years. I will not go to anyone else. They are the BEST!!!!!! I have gone to two dealerships in that time and all they could do in overchargeand can't trust dealerships. You can trust Roselle service The people that work there are great!!!! They are the BEST read more

This will be the last service center you will ever look for, their honesty, cost effective approach to providing your service is second to non. You will be pleased with how they go out of their way to provide the beat service you have ever experienced while being mindful of cost and your time. Do yourself a favor and go to Roselle service you will never go to another! read more

Best place for auto service!Always honest fast and fair prices.Thanks Mark for always helping us out!

Best guys around. Honest and trustworthy. Been using them for over 20 years and have never had an issue. If you want it done right, see them. read more

As a business owner I need and rely on great service to keep my own business running smoothly...Roselle Service gets that. This is one of the reasons I bring my fleet of vehicles to the guys here. Another reason is trust. I know my way around a vehicle, and these guys are looking out for my money as much as I am. Always a fair price for ONLY the work I need. This is a first class operation. read more

I've been taking my car to Roselle Service Center since about 2008, and have had nothing but good experiences with them. On the few occasions where I've taken my car elsewhere, it's really made me realize how good I had it with Roselle Service. They've never tried to sell me something I don't need, I've never caught them cutting corners, and they're always helpful and remember your name. I'm sorry for all the time I've wasted with other shops when I could have been getting good service here. read more

They stayed open after their closing time,just for me to get an oil change. They gave me a fantastic rate on brakes. they are homegrown local place. They go the extra mile. I will never go anywhere else read more

THE BEST! Been going here since we moved to Roselle over 10 years ago. Good, honest and reasonable. And they fix it, it stays fixed. They do what needs to be done and don't oversell on my old cars and keep them going years longer than I could hope for. I never would go anywhere else. read more

I had a great experience at Roselle Service Center this morning with Mark. I was driving in the area (although I live an hour away) and my car suddenly had an emergency tire issue. They were able to take me right away without an appointment and even were okay with calling in a credit card since I didn't my wallet with me. They were able to fix my issue super quickly and were so helpful and informative each step of the way. Thanks so much! read more

I'm just blown away by how great this place is considering it was my first time and I'm always iffy trying to find an honest auto shop. I spoke to Mark, who was super helpful, over the phone to set up an oil change on Tuesday. Turns out I was able to work from home on Monday so I went over and asked the guy at the front desk, Corey if they could squeeze me in although I had no appt. (Now I know they have this big sign that says "No appt necessary" on their window but I still like to make one, just in case ya know? :-)) Corey said yes and 30 minutes later he drove my car to the front and I was done! I had asked if I needed a tire rotation - Corey said he'd check and apparently I didn't need one yet. I so appreciate his honesty and not trying to sell me something I don't need. While waiting for my car, there was this nice gentleman who told me he's been coming to this place for a long time, and that they are honest and they'll take care of their customers. That was wonderful to hear. I'm so glad I went - thanks Corey, I appreciate you! read more

I've been coming here since I was old enough to drive/ own a car. I live about thirty minutes away now and will still make the drive if I suspect I need anything more than a minor oil change. All the guys here are super nice and extremely helpful. They don't b.s. you either. I've tried taking my car to Midas in Hanover Park/Streamwood and other shops by my current residence but they always try to up sell you or scare you into something you don't NEED to have done to your car at that time. Mark is a very friendly, polite, smart business owner and I can't imagine someone having a negative experience with him. As long as they're in business they'll be getting my business! read more

The ultimate dishonest shop to go, I was recommended by another mechanic to go there, as he don't do electrical work or for whatever reason. I have to get my car towed there from other mechanic to this mechanic costing me money, this guy Mark nor his other friend mechanic shop never mentioned anything to me about the cost of repair to or getting checked cost, all he said was fuel pump not working, when I got my car towed again to this crooks Roselle Service they said they will check, one of their mechanic called me said two different prices, one if the part was brought from dealer another option was if the part brought from after market, both were high prices, so I ask what if I go with other lower price to repair will he give me a break as I already had the part with me brand new fuel pump, he said he will check with the owner Mark. Then Mark called me giving another higher price, as said I can't afford the rate he given me then he said in order for your car to be out of his place I have to pay 110.00 dollars, which was a bad trick, when I got my car towed there he didn't mentioned about checking my car rate whereas the other mechanic shop already said it was fuel pump issue. Mark the owner he threaten to keep my car there if I don't pay110 dollars right away for not doing any work at all, this is the most dishonest and shady way of doing business. I was financially tight they took advantage as my wallet was in my car at their shop they charge my card to realese my car towing which again I have to pay towing company. I would never recommend my worse enemy to this place. read more

I've been taking my car here since I was old enough to drive (ok usually my dad comes with because I don't know anything about cars) and I've always had a positive experience. I now live 2 and a half hours away and still come here to get my oil changed and everything serviced when I'm home visiting my parents. They're very friendly and fast and flexible and when anything goes wrong when I'm at home, I wish I had a service center like them around!! read more

I have been bringing my cars here for at least 15 years and I have always been very happy with the service. Mark is always very upfront with what you need done and is never trying to sell up. They are very accommodating and easy to work with as far as scheduling and arranging. They have even given me a ride home after I dropped my car off. It is great to have a mechanic you trust! read more

Great people... great service. Always willing to go the extra mile to make things work.

Mark helped me out with the loose shield under the front of my Nissan and was so helpful. He gave me a call as soon as he was able. He repaired the damage quickly and was very fair and friendly. I have been looking for a new mechanic and will definitely be using Roselle Service again! Thanks so much Mark! read more

Worst customer service ever. The owner Mark was so rude and condescending. Will never go back. Very unprofessional.