First time in decades that I've used a quick oil change place instead of a dealership for car…read moremaintenance. I'm glad I did. The staff was very personal and professional. They were quick but not rushed! (Not in that big of a hurry!) They DID NOT try to upsell me on anything. But did make me aware of scheduled maintenance suggestions for my vehicle- with a printed out copy. The price for full synthetic oil wasn't that much cheaper than the dealership- but I didn't have to burn a few hours! They also have full service mechanics onsite in an adjacent building (didn't use- but good to know) I'll be back in a few thousand miles.

I needed an oil change but didn't want to be told that I needed things fixed that didn't really…read moreneed to be fixed. Service here was quick and affordable. They did not pressure me to get anything done - they just gave me the information so that I can decide on my own. Great experience!

Fixed my coolant issue and oil change so quickly! They were efficient and very nice. The price was…read morereasonable for the level of service provided, and I felt like I was getting great value. I'll definitely be returning for future oil changes and other car maintenance needs. Highly recommend!

Have gone here for decades. They always treat us well. Got 400k+ miles on my dad's car haha!read more

Terrible service. Very rude and lacks communication! Staff never ask for permission to perform…read moreadditional services and expect payment for something I didn't ask for SHUT EM DOWN!!!

Waited over an hour. Given a number and other cars just allowed to cut in front of me. Very…read moreunimpressed with the staff and ended up leaving without an oil change

Work was great and left clean . Price was good they know how to do just about any thing with car as…read moreI had some strange work to have done and the did it right. Will go Bach for more work as needed for sure.

Avoid, Avoid, Avoid!…read more They took me for $1,360 tax free cash on repairs I did not need, installed faulty parts making my car worst than it initially was before I went there, to add the proverbial cherry on the top, they have misdiagnosed the problem they themselves have created (or most likely pretended to misdiagnose) in order to milk me out of additional $1,100. I went to the local Midas, which I should have done in the first place, and discovered that not only I have been ripped off on the initial $1,360 "repair", they have, for lack of better term, broke my car, by installing defective part, in order to charge me additional $1,100 to "fix" it. Unbelievable! Very dishonest people in my opinion! I intend to report my experience to the Better Business Bureau of Chicago & Northern Illinois.

Staff is always on top of things! They are well staffed as well because I am always in and out…read more These boys work hard at this location it's by far my favorite one! Keep up the good work guys.

Quick easy service and they had great tunes playing and the guys were super friendly and helpful! I…read morerecommend stopping if you're in need of an oil change!

When my 20-year-old son totaled his 2018 Jeep Grand Cherokee, I asked Facebook for recommendations…read morefor both engine work and body repair. Both Bob Carter's and Lang's were recommended to me by multiple people, and I now know why. The staff at both shops were professional, helpful, and "went the extra mile" for me--they even coordinated delivering the car from Lang's to Bob Carter's to do the body work. The price quoted for the work was reasonable as well. I highly recommend both companies and will be using them again (though hopefully not too soon). :)

Time after time, jobs are done on time and with no surprises. Great service and attention to…read moredetail.

Went here for the first time today and I had a great experience! Jim and another man (I didn't get…read morehis name) were so kind while helping me out. It had been a minute since I brought my car in anywhere and they explained everything they were doing and made some suggestions for filter changes, wiper replacements, etc.! I trusted them and did not feel like they were being pushy at all. It was also great to stay in my car/ not have to drop it off. I highly recommend this place. Quick, easy and amazing customer service!

They're professionals when taking care of your oil change. They show you your air filter when it's…read moreabout time to get a new one. They also show you what is the correct oil plug size that should go in your car. I got the high mileage oil change for $70. The service was very fast and you stay in your car. I will be coming here more often.

I've used their service twice and wasn't disappointed either time. Once for wheel bearings and the…read moresecond time for serpentine belt and pulley. They were fast and reasonably priced

Always reliable and honest service for the several years and several vehicles that I have brought…read moreto Lump and Sons for maintenance or repair. I relocated during that time so I went to other repair shops for the convenience. I learned it pays to drive further for their expert service and reasonable pricing.

Excellent service,manager was polite,professional,my car was serviced in a timely manner,I would…read morerecommend this pep boys to my friends and family.I intend to use this pep boys for all my vehicles future needs.

Stay away! Completely incompetent and dishonest…read more They installed an oil filter incorrectly in my Jeep and it leaked oil and caused 4000$ of damage The Jeep dealer documented and photographed the issue and gave us the parts to show them. I filed a claim and spoke to another incompetent individual by the name of Maxine Clarke. After 2 months and several phone calls she informed me they were not accepting liability and when I asked her on what basis she had no response. I then asked her for name of the store manager she handled the claim with and she didn't know who she spoke to. Her response was "I don't know, they change all the time". Next step - have my attorney deal with them.

We have been going to them for over 25 years. We loved working with Dave and Pete. Dave retired and…read morenot sure what happened with Pete. We made appointment to get our breaks repaired. We brought the car in at specified time. They said it would take a couple of hours. We left and came back after two and half hours. Car was sitting exactly where we left it. Nothing was done. Lady at the front desk said we could not get to it. We only have one tech here. 3 techs at the location when we dropped it off. All these reviews are from when Dave and Pete ran the place, now it's horrible. DO NOT GO TO THIS LOCATION

Tire alert popped up on my dash. Brought my car here. They checked it out and found nothing wrong…read morewith it. They took the tire off and checked thoroughly and were honest about finding nothing and charged nothing. I'll definitely use this place from now on. hard to find honest businesses now days. Thank you Car X!