Went here looking for an ms200 limbing saw and 4 chains for my other saws, along with needing…read morerubber grommets. Couldn't find anyone to open the case for the chains. The one person I asked told me they were busy and to grab another person if I see anyone walking around. I didn't see anyone walking around and ultimately left and went elsewhere out of frustration 25 minutes later. Used to not be this way here.

Great place. Great people. Great food/ goodies. Even great food for the pups! God bless Ace…read moreHardware and the employees! So nice!!

I stopped in out of curiosity and wow I was pleasantly surprised…read more Ace hardware locally is not my favorite place but where I am at the options are limited. This place made me forget about all of the other places with their customers service and helpful attitude. I definitely will be back in the future!

Great Store with Great Customer service! Love having it close by so I don't have to drive across…read moretown. And such a HUGE inventory of things to buy.

Customer service is pitiful and should replace the daytime front manager. Plus the shorter guy who…read moredoesn't want to agree with customers when he's wrong,I'm a older veteran that was treated terrible and will drive further to better home improvement stores rather than go to southerlands even though they are the closest one to the town I have to drive from!!

Original sales guy nice. but best of luck getting any more help from original contact. 2 delivetoes…read morefor one refrigerator, because they can't or won't deal with sending a service person out - ice maker didn't work. Both times no call day before, first delivery 'we will be there in 15 minutes'. 2nd delivery they just showed up. First delivery marks on wood floor and door frame, 2nd tray banged the crap out of front wood door. They did not fully unpack inside tape. What if we were older people? I work in construction and will never recommend again.

The people who work there are very helpful, and they feel like a old time hardware store not a box…read morestore

I purchased a refrigerator. It arrived all bent up. It will take three weeks to replace. The staff…read morewas too incompetent to figure it out. I will never shop here again.

If I could give Lowe's in Topeka, Kansas, a zero for their appliance delivery, I would. I had two…read moreadult children at home today who stated the delivery people did not ring our doorbell or knock, they simply left a note at 2:31 PM I'm currently in the hospital and received their voicemail at 2:51. I immediately called Lowe's. Basically they told me it was my fault for not answering my phone even though I explained to them that my two adult children were home and were waiting on the delivery. And never mind I'm in the hospital. No sympathy there. AlI my fault. I simply told them if they couldn't deliver it today, to cancel my order. I'm hopeful it doesn't take forever for me to get my money back from the Store. This is truly piss poor customer service, especially when you blame the customer for your delivery drivers not pushing a doorbell or knocking at the delivery address. Beyond pitiful.