Great Store with Great Customer service! Love having it close by so I don't have to drive across town. And such a HUGE inventory of things to buy. read more

Customer service is pitiful and should replace the daytime front manager. Plus the shorter guy who doesn't want to agree with customers when he's wrong,I'm a older veteran that was treated terrible and will drive further to better home improvement stores rather than go to southerlands even though they are the closest one to the town I have to drive from!! read more

A little higher in price, but the quality of lumber is much better. Lumber from Lowes and Home Depot always warp on me if not used within a few days. Some warped so bad it was no longer useable. Lumber from Sutherlands sat in the sun for 2 weeks and never warped or bowed. They also have some items no one else in Topeka carries. One example is they carry the size of furnace filter I need when no other place, not even heating and AC professionals, carry. My normal AC person could not even order the correct size for me. Service is also much better than I have experienced elsewhere. Always someone to help me load anything I need help with while other places never provide loading help. read more

Dropped off our crossbow with replacement string/cables to have them replaced. Never received a call or update so I showed up a week later to see how it was going. The guy said he was just putting it on the press that day. Two weeks go by and I hear nothing. I swing by to see what the holdup is and find out it's been ready for over a week and no one called or notified me. I won't be doing business with them again. read more

Great place to get what you need and to get what you need if your building anything from scratch. You would be amazed at all the things you could find here. Come in and look around enjoy yourself. read more

Next door to K-Mart in north Topeka, where there used to be a grocery store, there is now Sutherlands. A new hardware store coming back in town after being gone a while. Although I went here before their official grand opening (and there were a few places where they still haven't stocked items), I at least could see what was there and how things are going to be. It is basically stocked the way Lowe's and Home Depot are stocked. Lots and lots of items, mostly covering household projects. Its a smaller store in size so it's a little crowded in the aisles, except on the lumber side. Prices are a bit higher than Lowe's or Home Depot. On the plus side, its nice to have a half-way decent hardware store on the north side of Topeka. I could see this play staying around a while due to sales to people from the north side of town. Much easier going here than going to the west side of town. read more

Worst store ever! Ad running on TV shows flowering pits for 4.99 but when you get there, the flowering pots are the most pitiful things you've ever seen. Asked the manager, he said it's a KC sale not Topeka and he can't honor it. All this after waiting for him to even come meet me for 15 min. He basically told me to come back next weekend or go to KC. I drove here from Lawrence. I will NEVER go aback again. read more

The worst, and I mean the worst, hardware store I've ever been to. I'm a DIY'er, so I've visited them all in the area. Sutherlands consistently ranks at the bottom. The online experience would lead you to believe they don't really want customers at all; difficult to locate items, and poor selection at best. The store itself is dimly lit and sparsely populated with employees, all of whom seem lackluster and poorly trained. Items are hard to find, and the quality is hit or miss. I've regretted every trip I've made there, and after not being able to find even 3 good 2x4 studs (how basic can you get?) I wash my hands of them. read more

I like to price shop on the internet. Especially for the larger projects I come into. Sutherlands North is a lot closer to me than Lowes or Home Depot but at least I can compare prices between the two. It's to bad Sutherlands dosen't have such a site on the net. Hate to shop around and waste gas or time for items they may not have. read more