I locked my keys in my car (gasp!) and my fiancé was unavailable to bring my second set so I…read morerequested some quotes on Yelp. Not only did Columbus Locks and Keys respond immediately but they also offered the most competitive rate and provided a discount for Yelp users!! The employee who came out was very professional and opened my car in a jiffy! I was so impressed. I didn't have cash on me but he was willing to meet me at a bank nearby so that I could pay him. It was a really stressful situation that was resolved quickly and easily. I appreciated that they came out earlier than the quoted time so I was able to get back in my car even sooner than I had expected. I hope I never lock my keys in my car again but if I do, I already know who I am going to call!!

Needed a second programmable key for my daughter's Kia. They operate out of mobile vans. There is…read morenot a physical shop. Had to wait for an available service tech to be assigned. Met the service guy in front of my building with the car. He programmed and cut the key I bought online. It worked fine but when I used the original programmed key, the programming was erased. So I had to call him to come back to reprogram the original key again. He came back and we got it done. $55 for the service call and $150 to cut and program the second key. So not cheap. But it works and that is what I needed.

Igor was so helpful! We came home from dinner and the door knob to the front door wouldn't turn. Of…read morecourse, this happens when it's super cold out. He arrived quickly, was very friendly, got us inside in no time. He explained what was wrong with the door & did a quick little repair, even had us test it while he stood outside in the cold! He was personable and had nice conversation with my son while he worked. Made us feel like we were old friends. The price we were quoted on the phone was the same once the work was done. They even texted me a receipt for the work. Highly recommend for any locksmith needs!

I can't say enough about how great the service that Igor provided…read more I somehow lost my keys while I was at work. I couldn't find them anywhere at all. As anyone know when you lose something of value, I was starting to panic. As the realization that my keys are gone or going to be lost for the foreseeable future, I got on yelp to see if I could talk to some locksmith to help me out. I got a couple quotes from locksmiths. But Igor's stood out. He offered fast service at a great price. So I decided to go with him. He was here in no time at all. Also he was very knowledgeable. One locksmith was going to charge me almost double because they claimed that my car needed a chip in the key to make it work. Igor told me that this is not true, and no chip was needed. This showed that he knew what he was talking about and he was honest. I think a lot of places might fabricate that just to make more money, but not Igor. He was truthful and honest and did what was best for me (the customer)! When he got here he was friendly and nice. He popped my door open pretty quick and got me a new key in no time. He even went above and beyond, because my driver side door always had a hard time turning. So he oiled it up for me, so now the lock works perfectly and smoothly. I didn't even ask for this, it was just a surprise, something he did out of kindness If you are looking for a locksmith in Columbus who is fast and reliable and that cares, CALL THIS COMPANY. You will not be disappointed. I will for sure call him back if anything like this happens again and I will recommend him and this company to any close friends or relatives that ask me. 5 Stars.

I went to the shop today to have my electric bike serviced because I had bought my bike at an…read moreauction it did not come with a key to get the battery out these gentlemen stepped right in, father and son I was pleased to see that! They had my battery unlocked in just a few minutes and sent me away with the best price I could imagine! I would recommend this shop for all your lock needs and they have some super nice safes in the shop all great quality, thank you again golden bear lock and safe for a job well done!!

Incredible customer service- helped us out with our faulty small safe and didn't even charge us…read more Will be coming back and recommending Thank you!

Terry from Thompson's Bike and Key Shop was so nice, very professional and very knowledgeable. He…read morewas on time and made quick work of our front door lock situation. I highly recommend.

Worst service. Was quoted $100 to unlock when locksmith showed up said it would be $175. Worst…read morecustomer experience ever. Was told an hour but took 31/2 hours to show at my home.

The locksmith was very knowledgeable and helpful even over the last phone. Arrived within the hour…read moreand had a key made for my 07 Kia spectra from scratch. Truly was discount locksmith

Service was fast, excellent, and very reasonably priced. I would suggest Discount Locksmith's…read moreservice to anyone who needs lock-work done!

Could not recommend them more highly!…read more Igor and Karen were prompt, polite, and professional. They were able to squeeze us in same day, which was great. We had two locks that were a little abnormal, but they were up to the task and were very communicative as hiccups came up (nothing that was their fault, just a very old house!). We could tell they were both very knowledgeable and cared a lot about making sure we were happy with the job!

Never called me back after two messages and four days. Maybe they are too busy to want more…read morebusiness - they should at least call back to tell you what the appointment expectancy might be. Certainly no 24 hours as advertised.

Showed up within 8 mins when I locked myself out of the house! And got the job done at a…read morereasonable price. Definitely a fan!

I needed a sliding patio door lock either fixed or replaced, as the key took forever to engage to…read moreopen or unlock. Dennis showed up within an hour and fixed the problem! Very reasonable and super responsive. Highly recommend.

Joe was simply amazing when we needed a new key made for a car! I can't recommend this business…read morehighly enough. Joe's professionalism and friendly demeanor is a huge step above the norm. He was honest and went the extra mile to see if he could save us some money. His compassion for our highly sensitive situation was a kindness I could have never expected! This small business is one that cares about their customer!

These people are worthless. Promised Thursday to come help us rekey locks on Saturday and…read morecompletely ignored us. Did not answer texts or calls to confirm.