We've had Vivint for 4 years. Cameras, motion sensors, panels, phone apps all the things. Motion…read moresensors need constant battery replacing, and they fall off the walls. The panel is slow and often disconnects to the internet. The phone app is pretty cool but slow. I called Vivint so they could just send a tech to fix everything at once and they told me they would send someone out for $99. I've had different security services before so compared to past experiences I really feel like I got a bad deal.

As a current customer I have to say Vivint has very poor management. Went in circles with 2…read moredifferent individuals. I had a scheduled appointment with a certain technician to come out to my home to relocate 1 camera and add a few other new devices. For some reason our assigned technician was re assigned to a different installation. The issue is , this technician came out to my home and knew exactly where I wanted new equipment and all wire ran through the attic. I've had bad experiences with prior techs to the point I had to help them run wire through attic. This is specifically why he was requested and assigned originally. So I lost a days of work due to I wanted to be home for install and now we had to cancel. So now I'm even more delayed on getting my new equipment. Scheduling needs to get it together. When someone is requesting a tech. It's for a reason. Every customer has different needs and expect certain outcomes that not all techs can perform. If I could give negative 5 stars I would.

Medrano Surveillance did a spectacular job on my camera installation! When the owner Christian,…read morecame by my house for the estimate, he was patient and thorough and answered all my questions. Christian advised me and gave great recommendations on the types of cameras, their placement, and what features they would come with. After being provided with all the information, I booked an appointment that day for installation. About two weeks later Christian, and his cousin Sebastian, arrived at my home on time and got right to work. From start to finish they were here about 4 hours. During the process, Medrano Surveillance took the time to lay down drop cloths and moving blankets to try and keep the mess from installation down to a small area. Very detail oriented. They worked like a well oiled machine and when they were done, they picked up their mess, vacuumed and swept my floors, and took all the time I needed getting set up with the apps and the equipment. If you're reading this and thinking of upgrading to a wired home camera system, I highly recommend you do it and use Medrano Surveillance for your installation. Fairly priced and clean, professional installation.

Chris is very knowledgeable and a true geek in security surveillance systems. He installed a…read morecomprehensive and sophisticated system for our business and it has been functional for over six months. His post sales service is very prompt and helpful. Overall a good value for the entire package and I would strongly recommend him if you are considering a new surveillance system or enhancing your existing one.

This review is based on the phone calls made, not actual service…read more We decided to get home security service because of some issues happening around the neighborhood. I already reviewed Ring, SimpliSafe, Vivint, and Blink. We rent and there is equipment inside the home from Tel-Tec. So, I assumed I could just turn it on and no installation fee. Plus being local, I expected pricing to be competitive. I called and was transferred to Sales. I left a VM but no call back. I e-mailed using their contact us page, no reply or phone call. I called again, and was transferred to Sales who then transferred me to someone else, supposedly he was to have contacted me already. I explained my situation and was told it was going to be $250 for restarting/professional installation and more if we decide to upgrade to newer products plus $24 a month monitoring service. This house has two motion sensor lights, that is it and their keypad, and that was $250 to be restarted? You can get a way better package with SimpliSafe with more equipment and keep it, and their fee is only $14 a month! When asked about security cameras, he said they don't have that type of service but was looking at 800 to 2500 depending on how many we wanted. Again, way too high for that too. You can get Blink cameras, set of 4, for less than 300 and no service fee! You can even connect them if you're worried about the battery either by outlet or using a small solar panel. You would think they'd be more aggressive to their competitors.

OK tell her to go back six years at our church they have been fabulous I highly recommend their…read moreservices

I recently needed to upgrade my system after 25+ years. SSD had installed the original system…read morewhich had worked well-with only a new battery occasionally being needed. The upgrade was handled so well. Vincent was a pleasure to work with and did a neat and expert job. He answered all my questions and made the whole process painless. Any questions, concerns, or issues are only a phone call or email away from being handled.

I had some questions regarding my account and Florence and the rest of the crew were great and…read moretimely in getting me information I needed. I heartily recommend SSD Alarm

John, the owner, is always available and helpful. The service is impeccable. It is a pleasure…read moredoing business with Alpha

I sent a message to alpha on thanksgiving day due to a death in the family. I needed an alarm…read moresystem installed quickly. I never imagined they would be able to make it out the next day. Andy came out with everything he needed and was in and out within 3 hrs. The system is fantastic, has a nice touch screen and an interactive app on my phone. The price was more than fair. And the monthly fees are half of the big name companies. I can't recommend these guys enough.

I remember dealing with them. At the time, my parents were researching alarm companies too…read more Everyone I dealt with was courteous, friendly, and knowledgeable with the exception of Tammy. I do remember being totally turned off with their company after having to deal with Tammy. Thankfully, she's not a doctor because she would have a terrible bed-side manner. We have been with Frontpoint now for around four years and have had excellent service. My parents went with SimpliSafe and are also happy. Looks like we both made an excellent decision!

I'd like to thank Manny and Jason and John the The Sales and install team from Advanced Security…read more They were very attentive and professional. Manny went through my options and steered me in the right direction. I feel much more secure now that I'm fully monitored. Thanks again Advanced Security.